Trusted Agent profile

Douglas Allen reviews

★★★★★ Excellent

251 reviews across 1 platform

384 High Road, Woodford Green, Essex IG8 0XQ

Douglas Allen's Essex office at 384 High Road is rated 4.9 out of 5 across 251 reviews on 1 platform, including 251 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Douglas Allen won in 2026. Checked 9 October 2026.

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4.9 / 5

251

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Douglas Allen. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Essex office, from every platform, shown as written. First names only.

5/5

Google

I went with Douglas Allen as they sold a property on the same road as ours. They managed to consistently arrange viewings and although it took some time, a couple of months more than we expected, the property got sold without any issues. I … More

Sam · 20 December 2025

Agent replied · 26 December 2025

Hi Sam, Thank you for sharing your experience. It is great to hear that the viewings were handled consistently and that the sale progressed smoothly once the right buyer was found. Stuart, Rumel, Thivi, Dawn and Natasha will all be pleased to know their support at each stage made a positive difference, with Natasha’s dedication in sales progression helping bring everything together. We truly appreciate your kind words. Thanks, Douglas Allen

5/5

Google

I cannot thank Sheryce enough for her dedication to the sale of my new flat .Everything happened in just 2 days , Sheryce has gone above and beyond , significantly , to ensure a speedy viewing , arranging a professional mortgage broker and a good solicitor . I highly recommend Douglas Allen to each and every home buyers those who are looking to buy there new dream home .

Amit · 16 June 2022

Agent replied · 15 June 2024

Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Ann-Marie from Douglas has been truly amazing from the beginning to the end. She has been very attentive to our needs and truly cares about meeting our requirements. My partner and myself have been blessed with Ann-Marie as she is hard working, professional and extremely honest at all times. We would highly recommend requesting to work with Ann-Marie as she is exceptional, especially as she is a good communicator and passionate about meeting the clients needs. Thank you for all your hard work and patience.

Antonietta · 16 November 2024

Agent replied · 9 November 2024

Afternoon Antonietta, Thank you for your 5-star review. Best wishes, Douglas Allen

5/5

Google

I highly recommend Ann-Marie Avila. Her professionalism and expertise in real estate made our house hunting journey smooth and stress-free. Ann-Marie's proactive approach and excellent communication skills were great, she shows great care for both the seller and the buyer. Thank you, Ann-Marie, for your outstanding service!

Chan · 16 February 2024

Agent replied · 15 June 2024

Hi Chan, Thank you for leaving a review! It's great to hear how highly you recommend our agent, Ann-Marie, and how smooth and stress-free she's made your property search. Best wishes, Douglas Allen.

5/5

Google

Would highly recommend Rumel Miah from the Woodford branch, has been professional and efficient with listing and selling my home and enabling me to upsize to my dream home. Thank you!

Hamida · 17 November 2024

Agent replied · 23 November 2024

Hello Hamida, Thank you for your review! We're glad to hear that Rumel from our Woodford branch provided such professional and efficient service in listing and selling your home. It's fantastic to know we could assist you in finding the right home for you. Best wishes, Douglas Allen

5/5

Google

Ann-Marie was brilliant while selling my property, sold it very quickly and for the price I wanted and rumel has been so helpful with all the paperwork for the property for the solicitors Stuart (manager) was great with the negotiations Brilliant Team

Neil · 16 May 2024

Agent replied · 15 June 2024

Hi Neil, Thanks for your review and kind words about our team, in particular Ann-Marie, Rumel and Stuart. We're delighted we could help you to sell your property at the right price. All the best, Douglas Allen Woodford Green

5/5

Google

Signed up with Douglas Allen because of prior great experience with Ann-Marie Avila, who has proven to be one of the best, most capable, helpful, and honest people I’ve met in an industry notorious for very variable service standards. After over 18 months of PurpleBricks being unable to take a sale to fruition despite offers, Ann-Marie and Douglas Allen brought in multiple motivated buyers and took the property to offer within 6 weeks. Ann-Marie and colleagues, on behalf of Douglas Allen, have been effective and clear in their communication, have looked after both buyer and seller with a very friendly, professional & personalised approach, and made the process much less painful than PurpleBricks from start to finish. I’d highly recommend Douglas Allen, specifically the Woodford branch, and would happily trust them to market my properties in the future.

Rich · 16 October 2024

Agent replied · 23 October 2024

Good Morning, Thank you for taking the time to leave such a detailed review. We're thrilled that our team in Woodford Green were able to help you get everything sorted with your sale. We're always here to help you move forward on your property journey. Best wishes, Douglas Allen Woodford Green Estate Agents

5/5

Google

Wonderful service , stress free and no hassle . Hasan and Lisa were great ! Hasan did Sunday viewings for us frequently and also mentioned that Lisa the mortgage broker could save us money . Incredibly, Lisa saved us £150 a month for 20 years straight . A deal my previous broker would never have got . I would highly recommend speaking to Douglas Allen Hasan for your property search and also the mortgage broker Lisa.

Caterina · 16 June 2020

Agent replied · 15 June 2024

Hello, Thank you for your kind review - we will pass this on to the team! Best wishes, Douglas Allen

1/5

Google

If you want to be played around, lose money and time then this is the place to be. Wasted 11 months trying to buy a flat. Beyond useless and provided little to no information regarding a purchase of a leasehold flat. Kept postponing and ignoring my calls/emails and would only return them when wanted to pull out. Dishonest and incompetent are two words that come to mind. What should've been a straight forward enough purchase it was not. Supposedly chain free to the sellers being in a big chain. Have all the emails and screenshots if proof is required.

Jaffar · 23 September 2024

Agent replied · 23 October 2024

We are sorry to learn that you experienced such long delays when the seller’s circumstances changed and new information came to light during your purchase. We are investigating your experience in more detail and will respond to you separately. Customer Support customer.support@arunestates.co.uk

5/5

Google

Dawn & Ann-Marie were very helpful when showing the property and advising us on whats on the Market. Always happy to anwser my questions and find the information I need.

Gobi · 2 October 2024

Agent replied · 23 October 2024

Hello Gobi, Thank you for your kind words about our staff, we'll see to it that this is passed on! It's great to hear how positive your experience has been. Many thanks, Douglas Allen

5/5

Google

Douglas Allen have been very helpful at guiding us through our selling process. The support from Andrew, Rumel and Anne Marie has been excellent. They have been friendly and helped us with each step.

Fergus · 24 July 2024

Agent replied · 23 August 2024

Hi Fergus, Thanks for your kind review about Andrew, Rumel, Anne-Marie and the team at Woodford Green. It was a pleasure to help you sell your property. Kind regards, Douglas Allen

5/5

Google

thank you to Steve Donna and all the team at the woodford branch. they helped us sell our property. it was a hard sale where our onward purchase created issues and set unrealistic dates. Steve and Donna found alternative buyers when they needed too and made sure we met the deadlines given. thank you all... its a great team to deal with and they know the market inside out

Bridge · 16 June 2021

Agent replied · 15 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

I received amazing help from Anzal when looking to put my property on the market. He helped and guided me through the steps on my property journey. I can't thank him enough.

Jess · 16 February 2026

Agent replied · 16 April 2026

Hi Jess, Thank you for taking the time to share your feedback. We are delighted to hear … More

5/5

Google

I had a really nice experience regarding to find a house for me and my friends. Hasan was helping us a lot, being a really professional worker in this agency. We saw few houses with him until we decided. He is doing a really great job. We met a lot of agents before but we were disappointed with the way they are working. Thank you so much, Hasan and douglas Allen team!

Abbigail · 16 June 2020

Agent replied · 15 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Douglas Allen

5/5

Google

Staff (Rumel, James, Stuart and the other viewing guides) at Barkingside Office have been brilliant to us in the whole process. We went with Douglas Allen at the end to list our property, because we were impressed with Rumel’s confidence and he was willing to adjust to our access needs. They have found a buyer for our property and the sale process has just started. We look forward to work together with Douglas Allen and to see this sale goes to completion. Fingers crossed tightly!

Sumita · 2 August 2024

Agent replied · 23 August 2024

Hi Sumita, Thank you for your review and for taking the time to share your experience with us. We're really pleased to hear that Rumel, James, Stuart, and the rest of the team at our Barkingside Office have been brilliant throughout the process so far. We look forward to helping you through to completion. Best wishes, Douglas Allen

5/5

Google

At present will be buying a property in Barkingside and have been dealing with Ann-Marie Avila who has been very professional polite and extremely helpful in viewing the property and arranging times with the owners with her presence even on a Sunday- Thank you Ann

Naseer · 18 November 2023

Agent replied · 15 June 2024

Hi Naseer, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Ann-Marie, has been and how extremely helpful she's been whilst you view properties. Best wishes, Douglas Allen.

5/5

Google

It’s complete scary when dealing with property market as a first time buyer. Having absolutely no idea on this- I got connected to James Monk and Andrew Saymore from Douglas Allen. I was little nervous when they greeted me with nice cup of coffee. But they made me very comfortable with the insight of property market and as a first time buyer what should I do and how it works. James Monk and Andrew Seymour- big shout out to you guys for assisting and supporting me in my step of property ladder. My best wishes to both of you and keep doing better. Regards, Manish joshi

Manish · 24 July 2024

Agent replied · 23 August 2024

Hi Manish, We're delighted to hear you've had such a positive experience with our Woodford Green branch in buying your first home. We understand buying a property can be a daunting process, especially if you've never done it before, and we try our very best to keep our customers informed at each stage. With best wishes, Douglas Allen Estate Agents

5/5

Google

Douglas Allen Woodford helped us with our search for a house. Although the property we eventually found wasn't through them, I cannot fault Ledina who was really helpful. She was enthusiastic, kept sending us really relevant properties and was happy to give us all the information we needed. Thanks Ledina!

Owen · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Best wishes, Douglas Allen

5/5

Google

Just bought my first home last week. Douglas Allen was really supportive throughout the whole process. Dawn who led the sale was amazing, always going the extra mile to help with queries and show us around the house.

James · 5 December 2025

Agent replied · 26 December 2025

Hi James, Thank you for sharing your experience. It is great to hear that your first home purchase felt so well supported and that Dawn guided you through each stage with such dedication. Her willingness to go the extra mile and help with every query clearly made the journey more reassuring. We are delighted everything came together smoothly for you. Thanks, Douglas Allen

5/5

Google

Thank you to Dawn and the whole team for their efforts in helping me with my property search, Great and honest team, very helpful. Thank you

Jay · 2 October 2024

Agent replied · 23 October 2024

Hello Jay, Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass your thanks on to Dawn and the team! Many thanks, Douglas Allen

5/5

Google

Amazing team, prompt to react. Had a viewing organised the same day as inquiry. Very proactive team, gently guiding you to the next steps of the process, which really helps to speed things up. Everyone is ready to respond, offer advice and answer your enquiry, even if they are not your allocated agent. Special thanks to Joanne, apart from being an amazing professional she really takes an extra step to accommodate all your needs, investigate the subjects that matter to you and provide you with all the answers.

Julia · 16 June 2023

5/5

Google

Great team at Douglas Allen Woodford! We were looking for an investment property in the Woodford area & Sheryce helped me find one that matched all of our needs. She arranged a one-off viewing for us before anyone else & Joanne showed us around the property. We subsequently put in an offer at full asking price as we fell in love with it! Deniz referred me to Owen the in-house mortgage advisor who arranged the buy to let mortgage for us. Everything ran very smoothly, thank you Steve & the team for all the help!

Tarcan · 16 June 2023

5/5

Google

After making the mistake of walking away from them due to false promises made by another real estate agency, they welcomed us back with open arms and helped sell our house much faster than we had anticipated. No complaints from me

Ify · 27 October 2025

Agent replied · 26 December 2025

Good afternoon, Thank you so much for your kind review. We're truly pleased to hear that you felt welcomed back and that we were able to assist in selling your property swiftly and smoothly. It's always our aim to provide honest, reliable service, and we're delighted that your experience reflected that. We really appreciate your feedback and look forward to helping you again in the future. Warm regards, Douglas Allen - Woodford Green

5/5

Google

Dawn has taken us on a number of viewings and is so knowledgeable, informative and easy to talk to. She is also punctual at appointments.

Neil · 16 March 2026

Agent replied · 16 April 2026

Hi Neil, Thank you for your kind feedback. Dawn will be delighted to hear that her knowledge and informative approach made your viewings such a positive experience. Being approachable, well prepared and punctual is so important when guiding clients through the moving process. We truly appreciate you taking the time to share your experience. Thanks, Douglas Allen

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Douglas Allen's Google reviews

Questions about Douglas Allen

How many reviews does Douglas Allen have?

Douglas Allen's Essex office has 251 reviews across 1 platform: 251 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Douglas Allen's rating?

Douglas Allen is rated 4.9 out of 5 across all 251 reviews, and 4.9 out of 5 on Google from 251 reviews, checked 9 October 2026.

Has Douglas Allen won any awards?

Yes. In The Trusted Agent 2026 awards: Douglas Allen, Woodford Green won Trusted Agent; Douglas Allen, Romford won Trusted Agent; Douglas Allen, Wickford won Trusted Agent; Douglas Allen, Billericay won Trusted Agent; Douglas Allen, Epping won Trusted Agent.

Where is Douglas Allen's Essex office?

Douglas Allen, 384 High Road, Woodford Green, Essex IG8 0XQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.