Douglas Allen Essex reviews

★★★★★ 5/5

Google

Called the office today and the phone was answered quickly and they were very helpful. I was looking for a new home for my elderly mother and nothing was too much bother, they had great knowledge of the local area and put my mind at ease. Thanks to the Douglas Allen team.

Martin · 16 March 2026

★★★★★ 5/5

Google

The team at Douglas Allen have been most helpful and hard working in selling our property in these particularly dire economic times we have at present. From the outset, with Stuart doing valuation, Gemma's frequent calling/updating us, and in particular Terry's positive vibes and promoting, they managed to sell our property in what seemed no time at all. A very pleasant, approachable and hard working team. Thank you.

Steve · 18 August 2023

★★★★★ 5/5

Google

We couldn’t have asked for a better estate agent than Demi Jamieson. She took us to view multiple different properties and was so friendly and professional. There was no pushy behaviour (that we have had from other estate agent firms) and she always respected our wishes.

Rosie · 24 August 2024

★★★★★ 5/5

Google

Thank you to Demi Jamieson who made our experience very enjoyable and comfortable whilst searching for our home. She was quick to send through any properties she thought we would be interested in and was always happy to help.

Elle · 3 December 2024

★★★★★ 5/5

Google

Hi there just wanted to say what a pleasure it is dealing with Demi she has been a absolute blessing she’s funny and friendly absolutely amazing at what she does always makes you feel like nothing is any problem xx thank you so much Demi the search continues lol 😂 x …

Christopher · 14 April 2024

★★★★★ 5/5

Google

I would highly recommend this wonderful team. They were brilliant at answering all of my questions and queries and made my house move far less stressful! Caroline was great and very informative throughout the process. Five star service!

Suzanne · 26 November 2024

★★★★★ 5/5

Google

Sold a property via Probate. Douglas Allen team were very good and found a buyer very quickly. Due to ongoing probate issues there was a delay of several months. Natasha T was excellent in keeping both myself and the buyer updated throughout. Thank you team - especially Natasha at what was a very difficult time for myself. Ian B.

Ian · 17 October 2023

★★★★★ 5/5

Google

We had a very positive experience selling our house with the support of the team at Douglas Alan. They provided great advice and were flexible and available throughout the process. Demi was exceptional at supporting the viewings and presenting our property in the best way. Lucy and Caroline kept us informed regularly on progress and supported us through any decisions that needed to be made. I also want to mention Morgan for the solid financial advice and supporting us to find the right mortgage product for us!

Thomas · 14 April 2024

★★★★★ 5/5

Google

Very happy with the whole process of selling my property, Alex and the team kept me fully informed throughout the process.

Steven · 17 May 2025

★★★★★ 4/5

Google

Good company and pleasant to talk to on the phone. Christy and Spencer get a special mention as both efficient and proactive. Sold our house in 4 weeks and got lots of viewings at times that worked well for us. To be five star, I would say it was the hiccup when the agents we were buying from were being a pain that lost a star. I had to ask DA to step in because I was getting endless calls and I needed them to sort it. It took a few calls to DA but Spencer was quick to resolve issues without hesitation once he understood the situation. We've used them twice so that speaks volumes

Hollie · 14 June 2020

★★★★★ 5/5

Google

From the outset, the team at Douglas Allen have been very helpful. Nothing seemed rushed and time was taken to fully establish our requirements in order to properly market the house. In particular Christy was very helpful arranging the viewings and even took the trouble to check the property so she knew what it was like to be able to describe it to potential purchasers and also to ensure it was offered to a wide audience. She has always been very personable and helpful and nothing seemed too much trouble. Once we had sold the team continued their support right up to exchange, ensuring we were not left on our own. It is fair to say there were a few minors problems on the journey, but these were dealt with efficiently and promptly being resolved to our satisfaction. Happy to recommend the team.

Paul · 14 June 2020

★★★★★ 5/5

Google

Alex was very helpful in supporting me to decide if now was the right time to move. He was prepared to try for a higher price, he worked extremely hard to problem solve and put forward many valid and helpful ideas. Thank you.

Victoria · 6 June 2024

★★★★★ 5/5

Google

So far we cannot fault the experience we have had with Douglas Allen. It has been swift and easy. Lucy has been so helpful and efficient in this process. We have sold quickly with the help of the team. Would highly recommend.

Jean · 14 May 2024

★★★★★ 5/5

Google

Lucy Christopher was very helpful when showing me around what us to be my forever home. Very polite, professional and I felt I had known her years. Would definitely recommend x

Karen · 12 November 2024

★★★★★ 5/5

Google

Demi is an absolute star! She takes the time to listen to what you’re looking for and matches you to relevant properties. Goes the extra mile to make house hunting a little less stressful. Every estate agent needs a Demi - helpful & smiley 🌸 …

Elena · 14 February 2024

★★★★★ 5/5

Google

Our first experience of selling a house was made very easy thanks to the team at Douglas Allen, especially Alex who came to value the house and talk us through our options. Always polite and helpful and nothing too much trouble. We have just exchanged contracts and will complete tomorrow. Many thanks to all the team.

CAROL · 14 June 2023

★★★★★ 5/5

Google

Douglas Allen made the sale of my family home as painless as it could be. A special mention to Natasha Tomlins, her perseverance during the protracted and sometimes difficult sale process was amazing, she’s a real asset to the company.

Julia · 9 June 2024

★★★★★ 5/5

Google

Demi is a delight to work with, she is professional, happy and bubbly. She knows the area and puts her all into helping you find your forever home. She makes house hunting fun!

AW · 23 September 2024

★★★★★ 5/5

Google

Having previously had my late mother’s property for sale with another estate agent, I switched to Douglas Allen and it was the best decision I’ve made. The house was sold within a couple of weeks and the team went above and beyond to help in anyway they could. I am extremely grateful for the commitment and support I received from Demi, Lucy and Alex as this was an emotional rollercoaster for me and they made me feel valued every step of the way!

Claire · 2 October 2024

★★★★★ 5/5

Google

I recently purchased my first home through Douglas Allen. Throughout the process I found them to be experts in there field, keeping me informed at every step of the way. Whilst the whole team were helpful I'd in particular like to thank Spencer who acted as my point of contact over the course of my purchase. He was extremely helpful and understanding of previous experiences I had encountered with other local estate agents. Thanks again!

Darren · 14 June 2020

★★★★★ 5/5

Google

Buying your first property is very scary but having Caroline by our sides during the process was amazing! Caroline worked so hard to find us the right place with the short time scale we …

Maisie · 16 January 2026

★★★★★ 5/5

Google

I must say the experience that I had with Stuart and his team was excellent, I had a few problems and I hasten to add not via the team. The team were there for me helped me through a very stressful time. Following my numerous calls for help Stuart and the team were at the end of the phone with help and a strange word to use but kindness. I must thank Jazz as she was so helpful and professional and got answers for me as quick as she could. Thank you Sue

Miss · 14 June 2023

★★★★★ 5/5

Google

The team at Douglas Allen have been very helpful Lucy Christopher has been excellent always there for help and advice

Robert · 23 November 2024

★★★★★ 5/5

Google

Super service from Caroline. We moved into our new property over the weekend and I would highly recommend the service received.

John · 2 April 2026