Butler and Stag Land and New Homes Essex reviews

★★★★★ 5/5

Trustpilot

I highly recommend Butler & Stag

I highly recommend Butler & Stag - Rob was hugely professional and attentive in guiding us through the purchasing process. He went above and beyond to ensure everything went smoothly.

Anna · 2 February 2022

★★★★★ 5/5

Trustpilot

Outstanding customer service

Butler & Stag were professional and competent from start to finish in selling my flat in London. Every member of the team I dealt with was friendly, efficient and customer focused. Helga, in particular was an absolute delight - nothing was too much trouble for her. I have dealt with many estate agents nationwide and Butler & Stag have been one of the most efficient and pleasant to deal with.

OP · 22 December 2022

★★★★★ 5/5

Trustpilot

100% recommend!

We are very grateful to Helga and Oliver for helping us purchase our first flat. We've spoken to many other estate agents along the way and we don't think anyone else lives up to their customer service and experience. They were always quick to respond to our emails and chase other parties to help carry the sale through. Caring, professional, and knowledgeable, we 100% recommend. Thank you, B&S!

Emma · 25 February 2023

★★★★★ 5/5

Trustpilot

One Happy Tenant!

I would like to thank all the staff at Butler and Stag for looking after me over the last 5 years. They have made living in Theydon Bois enjoyable and memorable. Thank you for always being contactable and providing a personal service. John

John · 27 May 2022

★★★★★ 5/5

Trustpilot

Estate agents can have a bad rep in…

Estate agents can have a bad rep in this country but butler and stag completely tore apart that stereotype! Everyone I dealt with in the purchase of our new flat (Helga, Robert, Aiden) was professional, responsive, helpful and friendly. I felt they really went above and beyond to make the whole process run smoothly (and helped deal with some tricky solicitors.) I honestly couldn't recommend them enough, thank you!

Satyamanas · 3 January 2023

★★★★★ 5/5

Google

Have only positive things to say about the land and new homes team, very professional and the process was exceptionally smooth, would happily recommend to anyone!

Mandy · 16 April 2025

★★★★★ 5/5

Trustpilot

Butler & stag

Devon t What can l say considering they were the vendors estate agent top team introduced themselves from the the start has been the easiest home purchase ever l thank peter tony lavent Sarah Lydia thy work with my agent and solicitors with no problems at all would recommend butler & stag 100% cheers

Devon · 11 March 2019

★★★★★ 5/5

Trustpilot

Fantastic Service

Butler and Stag are an extremely professional and knowledgeable team. They were fantastic from start to finish in selling our property and I wouldn't hesitate to recommend them. Extra thanks goes to Chris who went the extra mile for us and gave customer service that was faultless.

James · 24 March 2021

★★★★★ 5/5

Trustpilot

Instant feedback and friendly staff!

This was one of the smoothest move in processes I’ve ever partaken in thanks to the clear communication via butler and stag staff!

Jassim · 20 October 2023

★★★★★ 5/5

Trustpilot

Excellent and a real pleasure to deal…

Excellent and a real pleasure to deal with. Organised, with great communication. Our property was not an easy sale and they managed to find the right buyer and kept me updated throughout the process. I was given good advice, in a professional manner, and I would recommend them wholeheartedly. Athos Kleanthous managed the sale beautifully, keeping the process moving and was a real pleasure to deal with. Beth Lipizzi assisted wonderfully.

Ndidi · 25 March 2022

★★★★★ 5/5

Trustpilot

Excellent and professional service

I would like to thank both Melisha and Sarah who have been extremely helpful, professional and friendly at all times. They have assisted me with any enquiries that I had and provided excellent customer service. 
Overall I had a fantastic experience with Butler&Stag. I would highly recommend them!

Gabriele · 6 March 2020

★★★★★ 5/5

Trustpilot

Sale in October

Rob at the Bow office sold our flat in Oct 21. He was enthusiastic and positive throughout. Amanda managed our sale post-offer and kept me up-to-date throughout the process. Her energetic and tenacious approach were instrumental in sealing the deal.

Jacqui · 8 October 2021

★★★★★ 5/5

Trustpilot

Amazing experience

Amazing experience, great communicators. Kept fully up to date and felt very looked after. Keep up the good work

JR · 27 October 2023

★★★★★ 5/5

Trustpilot

Absolutely Fantastic right the way…

Absolutely Fantastic right the way through the buying procedures. After the sale had completed they greet you with a goody bag of items including champagne. Their after sales response is also fantastic And prompt . Thanks to all at Butler & Stag .

Frank · 28 October 2020

★★★★★ 5/5

Trustpilot

GREAT AGENTS! Paul & Freddie have been wonderful to…

Paul & Freddie have been wonderful to work with. after a poor experience with a previous agency we we pleasantly surprised and grateful to deal with Butler & Stag. Extremely helpful and always kept us in the loop with any updates. Their honesty and expertise have been great! Looking forward to having them as our agents for our new tenancy.

Tiah · 18 January 2023

★★★★★ 5/5

Google

Great advice and help from Ted regarding our interest in a new development and selling my current house. Firm handshake.

Alex · 27 March 2025

★★★★★ 5/5

Trustpilot

We had a great experience when dealing…

We had a great experience when dealing with Butler & Stag during the sale of our of property. They where patience, professional and supportive through out the entire process. By far the best agent we have dealt with, I couldn’t recommend them highly enough.

Zoe · 22 March 2020

★★★★★ 5/5

Trustpilot

Both Chris & Amanda were great…

Both Chris & Amanda were great assisting with the purchase of my new property. Can't recommend enough.

Curtis · 9 March 2022

★★★★★ 5/5

Trustpilot

Great people. Great Company

I have found Amanda and Chris to be most professional, with the highest level of competence and a thoroughness that really helps when Buying and Selling a house. A Great company, with great people. 5 Star

Tony · 15 September 2021

★★★★★ 5/5

Trustpilot

Great communication

Very good service, from first viewing with Aidan through an efficient process and very good communication with Athos. Butler and Stag know Bow very well, and managed everything smoothly.

Geraldine · 4 August 2022

★★★★★ 5/5

Google

Ted held my hand (literally) through the whole process. Would recommend despite the intimacy.

Steve · 17 April 2025

★★★★★ 5/5

Trustpilot

Couldn’t have asked for a better…

Couldn’t have asked for a better service, Charlie at the Theydon branch was the ultimate middle man handling everything and constantly keeping me up to date. The solicitor they recommended was also great and combined they were the dream team to sell my property.I never felt in the lurch with these guys and would recommend massively. Very smooth process from day 1.

Will · 11 April 2022

★★★★★ 5/5

Trustpilot

My experience was great

My experience was great, they adapted to my needs quickly and everything went accorded to plan, very grateful for the work they have put on my sell and also on my purchase.

Julio · 15 December 2021

★★★★★ 5/5

Trustpilot

Very Happy Customer!

I was really pleased to have Paul Curtisorganise the letting of my flat. A true professional, does what he says he will do and a pleasure to work with!

Stephen · 17 May 2022