5/5
TrustpilotExcellent service
Extremely professional, helpful and efficient service. Excellent to talk to and do business with. Always quick to respond and remain on top of the process.
Trusted Agent profile · Epsom
The Personal Agent Lettings and Management Ltd Epsom reviews
★★★★★
1,140 reviews across 2 platforms
157 High Street, Epsom, KT19 8EW
The Personal Agent Lettings and Management Ltd's office in Epsom, at 157 High Street, is rated 4.8 out of 5 across 1,140 reviews on two platforms, including 146 Google reviews rated 4.6.
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Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you for all your help these past…
Thank you for all your help these past few Weeks. Your hard work helped us find our dream home, and we couldn't be more grateful or excited about this milestone.
5/5
GoogleI have known this firm since their conception, twenty years ago. A great team, first class. Mark
5/5
Trustpilotprofessional team that deliver
Michelle is always helpful when I’ve worked with her to deliver repairs to the landlords properties.
4/5
TrustpilotGood property management service
I used The Personal Agent to manage a property we rented out. Great service from Katie, always ready to help out. Was good to know that we didn't need to worry about the day to day issues that come up - any repairs or maintenance required was always timely notified and tradesmen booked in mostly swiftly.Would recommend.
4/5
TrustpilotVery helpful particularly Joseph who…
Very helpful particularly Joseph who went the extra mile to get the sale done.
5/5
GoogleExcellent service again!
5/5
TrustpilotGreat viewing with Samantha V
Great viewing with Samantha V. Super helpful before viewing (providing clear instructions of where to find the property, getting in to the grounds and parking etc.). Professional during the viewing and respectful of the sellers property.
5/5
Trustpilot5 Stars
Polite, hardworking and professional team at its best. Especially Ria, Joe and TomDay (Left).
5/5
TrustpilotSammy gave us a really informative and…
Sammy gave us a really informative and friendly viewing of a property. Very professional yet personable.
5/5
TrustpilotMy move to Copper Beech House
I was very happy with the service I received from the Personal Agent.They were helpful and informative, and put themselves out to help whenever there was a problem. As often happens on the moving day pressures can build up on the timings and the money transfers etc. but all was calmly dealt with by the Personal Agent staff .Thank you all for your help.
5/5
TrustpilotExcellent Service
Excellent Service from Callum and the Team at Epsom.They helped tremendously in what has been a stressful time ‘moving et al.Callum in particular has been extremely helpful guiding me through the process. Much appreciated.
5/5
TrustpilotProfessional and Courteous
Professional and CourteousThe Personal Agents work with others involved in the transaction in a way that is professional, productive courteous, achieving best outcome for their clients. Sam, George Sarah and all others in the team are brilliant.
5/5
TrustpilotGreat Service
Andrew was excellent throughout the process in helping to get a tricky chain completed.
5/5
TrustpilotLove the property we got through The Personal Agent Epsom
The Personal Agent in Epsom are a great team. Very professional and have great properties. We have just moved into a property through them and are very happy with it. We taken care of by Joe Frost who I must say was excellent at his job and provided us great customer service. I would definitely recommend renting or even buying through them.
5/5
TrustpilotThe clue is in the title
The clue is in the title, "Personal"! All round highly-professional property agency with great knowledge of the intricate workings of the residential market. A pleasure to deal with from valuation to completion, and always a calm and measured approach when faced with challenges along the sale process. To all the staff at The Personal Agent, a huge thank you!
5/5
TrustpilotI would reccomend this company to…
I would reccomend this company to anybody. First class service,and Cheryl was very professional.
5/5
TrustpilotWe work with Michelle Hobbs on a…
We work with Michelle Hobbs on a regular basis and she is always efficient and helpful and a pleasure to work with. Always goes out of her way to help with problems between clients and contracts. We have never had a problem since we have been dealing with her. We would Highly recommend the company and her compared to others. 5*
5/5
TrustpilotReally happy with the Personal Agent…
Really happy with the Personal Agent and Tom's work in particular. He worked hard to sell my property in an uncertain market and didn't tire from trying new things to ensure the sale. Tom and his colleagues were always friendly and able to help, which made things much easier, and always responded to my queries promptly and in full. Thank you!
5/5
TrustpilotProfessional and friendly service
I’ve been extremely impressed with the professional and pleasant service received from the Personal Agent Epsom team (Letting & Management). I’m a new landlord so it’s especially reassuring to have a reliable team to work with who are so friendly and happy to manage all my queries. Thank you and keep up the great team spirit :)
5/5
TrustpilotThis morning
This morning, it was lovely to speak with Samantha regarding the property I enquired. She was very good at giving all the ditels and informations regarding the property.Thank you for your support Samantha
5/5
GoogleAmazing team! Excellent customer service. I have been using the Personal Agents to let my flat for 5 years, very happy with the pricing and the level of services provided. Thank you!
5/5
TrustpilotBrilliant service from Sarah and the…
Brilliant service from Sarah and the team, would highly recommend.
5/5
TrustpilotIt’s a great experience with Charlotte…
It’s a great experience with Charlotte from the Personal Agent. She was on time visit, very attentive, polite and friendly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. The Personal Agent Lettings and Management Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Epsom.
