5/5
TrustpilotThe service of seeing the sale go…
The service of seeing the sale go through was amazing, super helpful staff, dealing with a tricky situation with flair.
Trusted Agent profile · Epsom
The Personal Agent Lettings and Management Ltd Epsom reviews
★★★★★
1,140 reviews across 2 platforms
157 High Street, Epsom, KT19 8EW
The Personal Agent Lettings and Management Ltd's office in Epsom, at 157 High Street, is rated 4.8 out of 5 across 1,140 reviews on two platforms, including 146 Google reviews rated 4.6.
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Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Excellent and professional service from Sameer. He was very supportive throughout the process and everyone has generally been very responsive. Thank you!
5/5
GoogleKate Murphy's assistance regarding the management of my property has been exceptional - she has gone above and beyond in answering many queries and helping to sort and resolve tenancy issues. I would highly recommend The Personal Agent for letting and property management!
5/5
GoogleOutstanding customer service from Bradley! Whole experience was completely painless - from booking a viewing to completing the tenancy agreement. I have been through the process with other agents several times over the last 14 years and never had such a great experience.
5/5
TrustpilotEverything perfect
Everything was good and perfect and so quick process
4/5
TrustpilotVery helpful
Very helpful and was able to answer all the questions. Seemed very busy which put everyone on a time crunch.
5/5
TrustpilotReally helped to push the sale through quickly
Sarah really helped to push the sale through as quickly as possible and kept me updated throughout.
4/5
GoogleWould recommend doing business with The Personal Agent, Epsom. Team are professional and pleasant to work with ensuring the process kept moving for us and genuinely worked with our enquiries and requests rather than a false sense of sincerity. Really represent the personal in their name that is often lacking in the industry. Only good experiences to date.
5/5
TrustpilotFantastic personal service as the name…
Fantastic personal service as the name suggests - cannot fault them.Special thanks would go to Sarah Goddard who has been amazing in coordinating the chain, chasing when needed and keeping me up to date .Thanks to all in the Epsom and Ewell branches for your courteous and helpful service - I wouldn't hesitate to recommend you!
5/5
TrustpilotThe team that go the extra mile.
The team at The Personal Agent have been so helpful and have really gone above and beyond. Ria, Jo and Matthew have given me their advice, support and time on numerous occasions, before I had even paid a penny. I would not hesitate to recommend them to anyone, thank you so much.
5/5
TrustpilotSameer great agent
Sameer great agent. He helped me to make the moving house progress more easy and efficient.
5/5
TrustpilotCredit where credit due
Just dealt with lettings Epsom branch and felt I needed to highly recommend them. Chris fulfilled my requirements on a professional and friendly level.
5/5
TrustpilotGood company
I have used the Personal Agent for several years for both buying and selling properties and letting a property. They have always been professional and helpful. Always happy to explain things to you.I appreciate all there help they have given in the past.I would definitely recommend them as a company.
5/5
TrustpilotEfficient, friendly and professional
We recently listed our maisonette with The Personal Agent. Bradley led us through the process very professionally, answering all our questions. The rest of the team have also been very helpful.
4/5
GoogleOverall my experience was very good. They were responsive and courteous at every turn.PositiveQuality
Agent replied · 17 June 2024
Thank you for your feedback Andrew. We work hard to ensure all clients receive the best service!
5/5
TrustpilotThe Personal Agent provided an…EXCELLENT service
The Personal Agent provided an excellent service during my purchase through them. They were always available and accommodating when I had questions or wanted to view the property. They responded to my emails and phone calls almost always on the same day. They really did provide a personal service. Thank you to the team!
5/5
TrustpilotExcellent service
I bought a flat through this firm. We were looking at a different property which wasn't right and Chris Shaw at the Epsom branch, recommended we look at the flat we finally bought. He couldn't have been more helpful, courteous and always available with any questions I had. I would highly recommend them.
5/5
TrustpilotThe Personal Agent Banstead Branch
The service we received from Tom Iddenden from the Banstead branch of The Personal Agent was exceptional. During a particularly problematic and stressful house purchase Tom's communication and willingness to help was so appreciated. He went above and beyond for us on a number of occasions and we couldn't recommend his service highly enough.
5/5
TrustpilotVery supportive and quickly on answers
Very supportive and quickly on answers. All the information was clear and organised. Lovely team.
5/5
TrustpilotThe Personal Agent. WOW!
The Personal Agent are ABSOLUTELY BRILLIANT!! Courteous, very helpful and EXTREMELY efficient in every area. My house was sold within a day and their team managed the sale brilliantly every step of the way. I HIGHLY recommend them and would definitely use again. Thank you! What a wonderful team.
5/5
TrustpilotThe team at The Personal Agent were a…
The team at The Personal Agent were a pleasure to deal with from start to finish in assisting us with the sale of our remaining apartment at Lanthornes Court in Epsom.I would have no hesitation recommending them to friends and family with their property requirements in the future.Thank you everyone x
5/5
TrustpilotMy experience with the personal agent…
My experience with the personal agent has been an exceptional one. From start to finish, the team have been informative, helpful and honest. They made the process very easy.The whole team were friendly and I would recommend them to others. If I was selling again, I was most certainly use the personal agent
4/5
TrustpilotTo Charlotte.
To: charlotte,Morning. She is doing the jog fine,like follow up,on time and arranged all facilities for the property.
5/5
TrustpilotGreat client service
Rosie and the Personal Agent team are very good at what they do and provide the service with a great, friendly manner. Always communicate well and are highly efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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