Trusted Agent profile · Epsom

The Personal Agent Lettings and Management Ltd Epsom reviews

4.8

★★★★★ Excellent

1,141 reviews across 2 platforms

157 High Street, Epsom, KT19 8EW

The Personal Agent Lettings and Management Ltd's office in Epsom, at 157 High Street, is rated 4.8 out of 5 across 1,141 reviews on two platforms, including 146 Google reviews rated 4.6.

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4.6 / 5

146

Reviews on Google

This office

Trustpilot logo

995

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Epsom office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant service from Sarah and the…

Brilliant service from Sarah and the team, would highly recommend.

Mr · 19 December 2019

5/5

Trustpilot

It’s a great experience with Charlotte…

It’s a great experience with Charlotte from the Personal Agent. She was on time visit, very attentive, polite and friendly.

PAK · 13 June 2024

5/5

Trustpilot

A very professional company

A very professional company. Great communication throughout with Sammy Voller to book the property viewing in Purley. They have quality properties listed.

Jasdeep · 6 May 2024

5/5

Google

I am very happy with the service that i received from Ria, Jo and Kerrie-Ann at the Personal Agent (Lettings office) in Epsom. They provided excellent advice and support to me when renting out my property in Epsom. I would recommend using these members of the Personal Agent team to others in relation to the business of letting / renting of property.

Ciarán · 19 June 2016

5/5

Trustpilot

The Personal

The Personal, they have been very helpful and supportive. I would work with them again and recommend to all my friends and family. Thank you all ! Hilal S.

Hilal · 8 December 2023

5/5

Google

We have worked with Personal Agent Lettings for over 7 years. They are professional and they deliver results. Highly recommend

David · 18 June 2021

Agent replied · 17 June 2024

Thank you for your review. Here at The Personal Agent we work hard to exceed our clients expectations.

5/5

Trustpilot

Great service

My property manager, Charlotte Evans, is doing a great job. She handles all my queries in a timely and professional manner.

Nico · 13 May 2024

5/5

Trustpilot

Excellent service as always!

Excellent service as always from the Personal Agent. I have used them a couple of times now and they stand head and shoulders above the other estate agents in the area.

GT · 29 September 2023

5/5

Trustpilot

I am delighted with the performance of…

I am delighted with the performance of the personal agent, I was with multiple agents for over a month before I asked the personal agent to help with letting of my property. The result was unbelievable and after one week we had signed cotracts and had a very prompt moving in date. Just fantastic, thank you The Personal agent.

Martin · 1 September 2018

5/5

Trustpilot

House viewing

Miss Samantha Voller guided me to view a house on February 29. She is warm, informative, patiently answered our questions and provided great ideas.

Natalie · 3 March 2024

5/5

Trustpilot

House viewing

Miss Samantha Voller guided me to view a house on February 29. She is warm, informative, patiently answered our questions and provided great ideas.

Alice · 3 March 2024

5/5

Google

Personal Agent have a very proactive lettings department which have always found reliable tenants for my property quickly. Wes Sargent - experienced Landlord.

Congregational · 18 June 2020

Agent replied · 17 June 2024

Thank you for your kind words. We are pleased that the team here at The Personal Agent provided you with excellent service!

5/5

Trustpilot

fantastic client experience

We had a fantastic experience with The Personal Agent, Stoneleigh Broadway - A somewhat unusual house sale from first viewing to completion in less than 1 month! All staff we dealt with were extremely professional, patient and helpful in guiding us through the process as first time buyers. With very timely and clear communication at every step. Thank you!

Customer · 20 April 2018

5/5

Trustpilot

I recently delt with sammy and found…

I recently delt with sammy and found her very professional I would recommend her as a local agent.

Vanessa · 18 June 2024

5/5

Trustpilot

Very helpful Letting Agents

Very helpful, friendly and communicative, would recommend contacting Callum if you are looking to rent property any time soon.

Customer · 30 May 2024

5/5

Trustpilot

Very professional,reliable and…

Very professional,reliable and friendly. Sue and her team where great

Stephen · 14 November 2018

5/5

Trustpilot

Excellent

The young lady who showed us around was very helpful. She was polite, curtious and knowledgeable. She took her time showing us around the property answering all our questions.

Mohammed · 28 October 2023

5/5

Trustpilot

Highly recommend

Chris, in the Lettings department, was most helpful with my tenancy application. From start to finish, he is quick to answer queries, explained the process clearly and kept me informed throughout, from making my offer all the way to key collection.

Kathy · 23 October 2022

5/5

Trustpilot

Great communication, fantastic service overall

Letting properties with Joe Frost and the Personal Agent team has been fantastic throughout! They have a great breadth of knowledge with regards to property lettings, which helps the process run smoothly. Joe moves with efficiency and speed. Overall the communication and morale throughout the branch is great.We definitely recommend and will be using their service again!

Personable · 16 May 2019

5/5

Trustpilot

First Class Service all the Way

All the staff at the Personal Agent in Banstead are professional, helpful and keep you informed every step of the way.From my first meeting with Richard and subsequent meetings and phone calls with , Jason and Tom they were fantastic and I would recommend the Personal Agent in Banstead to anyone thinking of selling there home. Mrs K.

Satisfied · 1 September 2018

5/5

Trustpilot

Selling and buying property during lockdown

“Selling and buying property during lockdown? Good luck mate ! “ Well, that’s what we did ! Personal Agent were great, marketing was spot on, attitude to get everything moving was refreshing and communication, not only with me but my forward property agent and solicitors was faultless. Thanks to all at the Epsom branch.

Jeff · 12 June 2020

4/5

Trustpilot

Good service

Good serviceI was guided by Callum Kirkby for a house viewing in February. He is nice, informative and very helpful. Love his service.

Caca · 29 February 2024

5/5

Trustpilot

Very good service for move to Epsom in…

Very good service for move to Epsom in March 2021.I received a very good service from Chris in Sales and Sarah in Sales progression. I had some tight deadlines for exchange and completion and Sarah helped that happen.I am very happy with the new flat and would recommend The Personal Agent.

Nigel · 24 March 2021

5/5

Google

I have used the Personal agent since 2004 for Sales, purchases and recently letting my property. They are always helpful and provide the highest level of service.

T · 19 June 2017

Agent replied · 17 June 2024

Hello Ted. Thank you for leaving such a kind review! We work hard to meet expectations like yours, and we’re happy to hear that our Epsom team are doing an excellent job.

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