5/5
TrustpilotFantastic experience with the Banstead…
Fantastic experience with the Banstead team! They sold my house & were brilliant during a very stressful experience
Trusted Agent profile · Epsom
The Personal Agent Lettings and Management Ltd Epsom reviews
★★★★★
1,140 reviews across 2 platforms
157 High Street, Epsom, KT19 8EW
The Personal Agent Lettings and Management Ltd's office in Epsom, at 157 High Street, is rated 4.8 out of 5 across 1,140 reviews on two platforms, including 146 Google reviews rated 4.6.
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Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI year into my first letting of my house and all has gone smoothly. Thank you
5/5
TrustpilotMichelle is very professional and…
Michelle is very professional and thorough. She always responds promptly to any queries and deals quickly and proficiently with any issues. I would definitely recommend the Personal Agent
5/5
TrustpilotThe best estate agents around
Sameer Jamani couldn't have been more helpful if he tried. He answered everything and was completely honest and upfront. Very impressed with him and the company as a whole.
5/5
GoogleThanks Joe, Kerrie, Ria and the rest of the team for helping out to let my house. I am very pleased with the service and will recommend unreservedly to anyone.
5/5
TrustpilotGreat experience with Samantha!
Samantha at the personal agent is absolutely amazing. We had our first viewing today. She is was very professional. She provided us with clear and detailed information being first time buyer. We highly recommend her. Thank you for your time and information.
5/5
GoogleWe have used the Personal Agent to manage letting our property over the last 6 years. The staff are excellent, they have taken the strain out of letting. We would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Thank you for your feedback. We are so pleased that the Lettings team provided you with excellent service.
5/5
TrustpilotExcellent service from Joe and team
Excellent service from Joe and team! In a competitive and fast moving market we had a fantastic service and would highly recommend 5*****
5/5
TrustpilotI was delighted by the level of…
I was delighted by the level of care,attention and advice by the agent when he took me around a house in Bridgewood Road. He was so helpful and had the right answers for my questions that was so useful in making my decision. He is David Ashby and because of him I have high regard of this agency and would recommend to anyone who are actively using housing market to find a suitable homeRamasamy Velauthan23.03.2019
5/5
TrustpilotI have been renting through personal…
I have been renting through personal agent for a couple of years and I find Charlotte to be friendly efficient and always helpful. The service I receive is always five stars😊
5/5
TrustpilotExcellent service
We’ve received fantastic support selling our property with The Personal Agent in Epsom. A very quick and efficient team, we’ve felt confident in working with Gareth, Adam and Morgan (as well as the wider team.) We have had great communication throughout the process.
5/5
TrustpilotGreat service from Sameer
Great service from Sameer at The Personal Agent, understood what we were looking for and reached out when he had properties which would be coming to market soon.
5/5
TrustpilotRecently rented out a property through…
Recently rented out a property through Personal Agents and found Charlotte extremely supportive, efficient and polite in addressing any issues that may arise in the maintenance. Well done Charlotte, great job & very much appreciated.
5/5
TrustpilotI have now sold one and purchased two…
I have now sold one and purchased two properties via The Personal Agent (Banstead) and have been so impressed with the service specifically from George Evans and Tom Iddenden. The value they provide is much more than just photos/listing. They are the best in the business and would have no hesitation in recommending them to others
5/5
TrustpilotThe Personal Agent did a great job…
The Personal Agent did a great job arranging our rental property. They organised all the paperwork in a speedy manner. It was a smooth process. Thanks Joe
5/5
TrustpilotWe had Chris helping us with the…
We had Chris helping us with the property we got, he was very friendly, quick to reply to all my emails and calls. Highly recommend personal agent.
Agent replied · 24 August 2024
Hi Keira, Thank you very much for your lovely review. Have a nice day!
5/5
TrustpilotWest Ewell Team
Dan, Cat and the rest of the team at the Ewell branch are awesome. We exchanged contracts today on one of two properties that we are selling, and the support provided by the team was amazing. Hoping to exchange on 2nd property in the not too distant future - the couple of hic-cups that we have had have been dealt with professionally and quickly. Would highly recommend using The Personal Agent for selling your property.
5/5
TrustpilotProfessional and hard working Agent
I have used this Agency on a number of occasions during the past 15 years for purchase, sale and rental. As they are managing a rental for me, I asked Rupert to value my property. I was very impressed with the professional assessment he offered. I am not surprised at the success Personal Agent have had, if you are fair, professional and gain trust then you have satisfied and repeat customers. Thank you.A Davidson
5/5
GoogleSo happy with the service we received over lockdown. The Personal Agent are proactive at all times and finding a quality tenant for our flat during this difficult time, surpassed our expectations.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Thank you for your review Kay. We are pleased that you received outstanding service during these unprecedented times.
5/5
GoogleI use the Personal Agent to manage a flat. They have been very good at bringing to my attention any problems or other issues which need my authority to call a tradesperson. The paperwork has always been prompt and well presented. In particlular I would like to express my gratitiude to the property manager Katie Jenkins, who has always been helpful and considerate. She knows her job!PositiveProfessionalism
4/5
TrustpilotWith expert help, we got there in the end!
Overall very pleased with the level of service that I received from The Personal Agent. Sadly the vendor was rather difficult to work with so we had sympathy for Kate/John/Tom, who had the unfortunate task of acting as intermediaries between us and the vendor. They approached everything well and were all a pleasure to deal with from start to finish. Thank you all for helping us secure our wonderful home!
5/5
TrustpilotKate Giddy has been fabulous during our…
Kate Giddy has been fabulous during our search for a new home. She always stays in touch and answers all our queries! Thank you
5/5
TrustpilotSale of house review of The Personal Agent
Our sale and purchase has been a much longer process than anticipated but thanks to The Personal Agent’s client services, sales team & good humour it has been much less stressful than it could have been. We have been kept informed throughout the process & felt they had our best interests at heart.I would wholeheartedly recommend the Personal Agent having dealt with many in the past this one is one of the best ones.
5/5
GoogleThe Personal Agent found me a wonderful tenant on Day 1 of promotion and despite lockdown.starting the following day, they moved in as planned in mid May when they were permitted to. I'm very happy with the service.PositiveResponsiveness
Agent replied · 17 June 2024
Thank you for your feedback. We are pleased the team provided you with excellent service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. The Personal Agent Lettings and Management Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Epsom.
