Trusted Agent profile
★★★★★
196 reviews across 1 platform
145 High Street, Epsom KT19 8EH
Hamptons's Epsom office at 145 High Street is rated 4.9 out of 5 across 196 reviews on 1 platform, including 196 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
4/5
GoogleFrom a buyer's perspective we felt that we had to do a lot of chasing up in order to get replies or answers to our queries, which we found frustrating. However once Laura took over the case things changed - she was excellent.
Hi, Thank you for your feedback If you would like to tell us more about your experience, please send us an email on Customercare@hamptons.co.uk.
5/5
GoogleLeon and the team were wonderful....Becky, in particular was a star... and worked really hard to find us a buyer for our home. They finessed the process all the way and liaised with all parties in the chain to ensure a smooth handover on Completion Day. I am very happy to recommend them.
5/5
GoogleMy house purchase was long and difficult. Hamptons was very helpful and patient and made the transaction possible! well done for all the hard work and the positive outcome. We are all pleased and happy!
Thank you for your positive feedback of Hamptons Estate and Letting Epsom and Banstead. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
5/5
GoogleJonty, Paul, and the rest of the team worked very quickly to market my home when I had found a property I wanted to buy. I was keen to find a buyer who was able to proceed; the team understood that, and succeeded within two weeks. Also want to mention the professional photographer who took the great photos.
Hi Richard, We apologise for any inconvenience caused. Please send us an e-mail on Customercare@hamptons.co.uk for us to investigate this matter and assist you accordingly.
5/5
GoogleRight from the outset, the Hamptons people showed real enthusiasm for helping us sell the house. It felt like they were on the journey with us and it wasn’t just another job for them. This was in marked contrast to other agencies who offered to provide a service for much lower fees but felt very transactional in their approach. It turned out to be a long process in a difficult market and we had some very frank conversations along the way. Leon in particular had to deliver some difficult messages but he did so in a clear, professional and matter of fact way and we appreciated his candour. We felt that Hamptons pulled out all the stops to market the property and never gave up. We liked that Hamptons stayed on the case right through to the end, kept on top of the solicitors and kept us informed.
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear you had a positive experience with the team in Epsom. It is important to us our customers always feel we are doing eveything we can for them and it is wonderful to hear Leon went above and beyond to assist you. Thank you again.
5/5
GoogleWe used Hamptons for both our sale and purchase. I rarely write reviews and when I do, I don't give 5 star reviews easily. However, this was thoroughly deserved. They were outstanding, especially given that we needed a quick turnaround. The team were very responsive, especially with helping to facilitate a quick exchange and completion. I just liked the 'can do' approach, especially where Becky offered and literally ran contracts between 3 location to get the deal done. Would definitely recommend.
Thank you for taking the time to leave us a review! Customer service is very important to us and we are delighted to hear how pleased you are with the service our Epsom team provided! We take great pride in our people and we are very much looking forward to sharing your review with Becky and the team. Congratulations on a succesful sale/purchase and thank you again!
3/5
GoogleAs a buyer through Hamptons we did find that we needed to be pushing them for communication and was not helped by the unexpected and sudden changes in staffing and contacts there. They did a good job of resolving a crisis that arose after our survey, but their handling of the purchase at the end just added stress to an already stressful situation. Clearly the agent acts in the sellers intrests as they are paying the bill, and that was apparent in our case.
Thank you for taking the time to leave us this review, if you would like to provide us further feedback as to how we could have made this a 5* experience for you then please email us at customercare@hamptons-int.com. Kind Regards.
5/5
GoogleI would like to thank Christine for all her hard work, patience and kindness making sure the purchase of our house suceeded. She was amazing. Thank you.
Thank you for leaving us a review. Customer service is very important to us and as such we are thrilled to hear Christine provided you with a 5* service. We take all feedback very seriously and look forward to sharing yours with Christine and the team. Thank you again.
5/5
GoogleGreat experience with Hamptons Epsom throughout - so glad they persuaded us to use them. Leon, Jackie and Becky all been great and Paul Brown is just top top notch - can't speak highly enough of him. Don't let him go anywhere! Thanks.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team at Hamptons Epsom were quick, efficient and communicated just the right amount. The price they suggested was a good balance between getting enough interest and the right price for us as sellers. The solicitor and painter they recommended were excellent. They made the whole process as easy and painless as possible.PositiveResponsiveness, Professionalism
5/5
GoogleHamptons have been looking after the sale of our inherited family bungalow in Ashtead. We have been extremely impressed with the professionalism and enthusiasm of Paul, Jonty and the Epsom team. All advice given has been realistic, honest and helpful and nothing has been too much trouble. We would recommend Hamptons without hesitation.
Thank you for your review David. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleRecently purchased a house through Hamptons (Epsom branch). Leon was great throughout the whole process, from the offer stage (sealed bid) through to completion. Never pushy and always very courteous.
Congratulations on your purchase! I will be sure to pass on your kind comments to Leon on the team. We take great pride in what we do and appreciate you taking the time to leave us feedback, thank you!
5/5
GoogleLeon, Becky and then team were great. Very professional and really helpful even in the face of many challenges and disasters. They sold our house extremely professionally and achieved a great price and helped us find a new home. Communication was very strong and we felt that we know what was happening at all times. A rarity in my experience with other agents. Thanks to all the team. We would definitely use Hamptons Epsom office again.
Thank you for leaving us a a review. We take customer service very seriously and are thrilled to receive such positive feedback about the team. Our people take great pride in offering a high level of service and the team will no doubt be delighted to receive your feedback. Thank you again!
5/5
GoogleOur experience dealing with David at Hamptons was excellent. HIs flexibility at first swayed us to offer on the house we now call home. Buying a house is stressful at the best of times, but we had 2 young children and were in a chain, which collapsed a couple of times. He was pragmatic, positive and very human in his approach- making the experience a lot less painful that it could've been. Thank you Hamptons!
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team and in particular David had such a positive impact on your experience with us. It is particularly great to hear that you felt David was always on hand to offer you such important support and advice resulting in a easier transaction. We take great pride in our people and look forward to sharing your review with David and the team. Thank you again!
5/5
GoogleAmazing team really. Very professional and extremely helpful. It was a pleasure dealing with all the team in particular Christine, Becky and Jacky. Thank you all.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to receive such positive feedback about your experience with the Epsom team. We take great pride in our people and are particularly thrilled to hear that Christine, Becky and Jacky were all extremely helpful during the process. Thank you again!
5/5
GoogleAmazing team really. Very professional and extremely helpful. It was a pleasure dealing with all the team in particular Christine, Becky and Jacky. Thank you all.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to receive such positive feedback about your experience with the Epsom team. We take great pride in our people and are particularly thrilled to hear that Christine, Becky and Jacky were all extremely helpful during the process. Thank you again!
5/5
GoogleThe whole Epsom team helped us through the sale of our house. They were attentive, responded quickly and ensured a smooth sale, supporting right through to completion. They were professional and we felt in very experienced and capable hands. Thank you Leon, Becky, Christine and Jackie, Hamptons Epsom!PositiveResponsiveness, Professionalism
5/5
GoogleExcellent company, very efficient and they made the process as easy as possible. Second time we used them for our house purchases, wouldn't use anyone else.
Thank you for taking the time to leave us a review Sue. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleSo glad to have finally sold our house despite Covid and Lockdown etc. Leon , Christine, Becky and Jackie were fantastic and most efficient all through the process. Leon is always available at the end of a phone with any queries and concerns! Thank you Hamptons Intnl. Epsom!
5/5
GoogleLeon and team at Hamptons Epsom were on top of our house purchase process from the get-go. Professional viewings (even under pandemic conditions) and clear, transparent communication throughout. Any (inevitable) glitches were handled smoothly and we’re delighted to now be settling into the new house. Thanks team.PositiveResponsiveness, Professionalism
5/5
GoogleMY FLAT WAS VALUED AND I WAS ADVISED BY PAUL BROWN FROM THE EPSOM BRANCH. THE VIEWING RESPONSE WAS IMMEDIATE AND A SALE EVENTUALLY FOLLOWED. THE SALE WAS PROFESSIONALLY KEPT AN EYE ON BY JONTY AND WE EXCHANGED CONTRACTS THIS WEEK. GREAT SERVICE THROUGHOUT AND THOROUGHLY RECOMMENDED.
Thank you for your positive feedback of Hamptons Estate Agents Epsom and Banstead. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
5/5
GoogleWe had a great experience buying our property through Hamptons. Leon, Becky and the rest of the team were very responsive and dealt with our queries quickly and effectively. Thank you guys!
5/5
GoogleAll very friendly and helpful. Moved in very quickly.
Thank you for your kind words! Our team is dedicated to providing exceptional customer service and making your move-in process as smooth as possible. We're glad to hear it was a quick and easy experience for you. We appreciate your support! Best wishes, Lucy, Hamptons Customer Care.
5/5
GoogleHave just exchanged on sale and purchase and couldn't be happier. Leon and Becky were great throughout the process and helped enable things to progress smoothly and quickly at what can be a stressful time for all. Thanks for all your support.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's Epsom office has 196 reviews across 1 platform: 196 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Hamptons is rated 4.9 out of 5 across all 196 reviews, and 4.9 out of 5 on Google from 196 reviews, checked 9 October 2026.
Hamptons, 145 High Street, Epsom KT19 8EH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.