Every review we hold for the Epsom office, from every platform, shown as written. First names only.
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5/5
GoogleWhat a fantastic experience with an exceptional team! After six months with another estate agent yielding just five viewings, I switched to Hamptons. To my delight, I had nine viewings within two weeks, and just a week later, I received an offer and completed the sale! The communication between Hamptons and my buyer was seamless. I wholeheartedly recommend Hamptons in Epsom. Thank you all for your outstanding service! π
Lisa Β· 15 January 2025
Agent replied Β· 22 January 2025
Thank you for your review Lisa. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleI'll be honest, despite a compelling agency portfolio and representation from Leon at our first meet, Hamptons wasn't our first choice of local agents when selling our house. As it transpired this was a very poor decision on our part, nevertheless, once we transferred agents and engaged with Hamptons we haven't looked back. Professionalism, efficiency and integrity, not often qualities that one can boast about when it comes to estate agents, has been our experience from beginning to end. The whole team have, at all touchpoints, always been polite and facilitative, doing everything they possibly could to land the sale. Above all they have been incredibly supportive through what has been a rather turbulent journey, which, I must add, was totally unrelated to the team, but entirely due to circumstance.
Special shout outs and recognition must be extended to Laura (our excellent sales progressor) - who often went above and beyond) and to Becky and Leon. They have, all in their own right, been exemplary in their dealings with us and our solicitor.
We would have absolutely no hesitation in recommending Hamptons and would encourage you to seek their advice if considering selling your property. You will not be disappointed. Team Hamptons we are most grateful for all your support, advice and guidance along the way, thank you.
Sian Β· 21 June 2024
Agent replied Β· 26 August 2024
Thank you for your wonderful review Sian. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleA huge thank you to everyone at Hamptons Epsom. Paul and Jonty went above and beyond the call of duty to ensure the sale of our Aunt's home.
I really cannot praise all the team highly enough as they were excellent from start to finish.
Thank you all!!!!
Mick Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Epsom and Banstead. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
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5/5
GoogleLucy and I wanted to say a big thank you to the team a Hamptons Epsom, especially Laura and Rebecca for their dedication and professionalism in dealing with our complex chain.
Darren Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review Darren. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleGreat service from start to finish from the team at Hamptons! Becky, Leon and Laura were all extremely helpful throughout the process and would highly recommend!
Ian Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you for your review Ian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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4/5
GoogleLeon and Becky at Hamptons have been fantastic throughout our flat purchase. Always quick to respond, supportive, and genuinely helpful. We really appreciated their professionalism and communication. We now own our dream home!
Abbey Β· 5 December 2025
Agent replied Β· 12 December 2025
Thank you for the amazing review! We are thrilled to have helped you find your dream home and are happy to hear that you had a positive experience with our team. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleThank you team Hamptons for a first class service, Leon, Jonty, Laura and Becky all did a wonderful job through a challenging time of trying to keep our house move on plan. From the outset Leon set realistic prices based on the market and his expert knowledge, a quality brochure was produced, and strong sensible viewings were booked in a simple and coordinated way. I would thoroughly recommend Hamptons.
Mark Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for your review Mark. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GooglePaul and the team helped us to find our dream 1st home, understanding our needs and taking great care to meet them. Paul was extremely helpful and supportive throughout the process, always easy to get hold of and proactively kept us updated during our purchase. Would highly recommend and will definitely use again.
Chris Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for your wonderful review Chris. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleWe used Hamptons when buying a house in Epsom recently, and found the service to be great. They were friendly and very helpful and stayed in regular communication with me, in particular Leon, Becky and Laura. I would use them again.
Emma Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your review Emma. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleThanks to both Leon and Rebecca, for their hard work dealing with numerous complications in this chain. Their input was invaluable.
Rob Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Leon and Rebecca were able to deliver top-notch service despite the challenges. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe have just completed the sale of our house with the Hamptons Epsom team. We would highly recommend them for the following reasons: Their communications are speedy and effective throughout the process. Jackie at the office is a star, she replies and resolves within minutes. The sales team are a steady pair of hands advising you on the market and how best to extract value. The agents showing the houses are professional and friendly, and take into account all your wishes as a seller. While the internet is great at attracting potential buyers, these guys have the knowledge and gravitas to convert the potential. The legal team are quick with communications to both parties and the solicitors to get the job done expeditiously. Even with complications and delays, Hamptons made the difference in getting the deal done. Many thanks!
Arthi Β· 24 November 2023
Agent replied Β· 21 June 2024
Thank you for your wonderful review Arthi. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleWe know the market now is what it is. And we know that the relation between people and agents sometimes feels like a relation with someone that is trying really hard to sell you something.
We were looking for a property (buyer side) and dealt with quite a few agencies. Some trying to sell us the story of "how good the market was" (...) and all of that. I was surprised to say that with Hamptons in Epsom I felt much more I was dealing with actual people. They helped dealing with what is one of the most stressful thing to do in your life, from being available to show us the properties we like, not being pushy, being human. Up to all the process management which was properly taken care of, managing daily communication between solicitors and buyer/seller. Still, situation is what it is for the housing market, but we are a family wanting a place to live, not finance traders, and we felt Hamptons was very much suited to help us achieving what we needed. Thanks!
Alex Β· 24 November 2023
Agent replied Β· 21 June 2024
Thank you for your review Alex. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleI had a very good experience with Hamptons at Epsom. All agents are very friendly, professional and responsive. I initially tried selling my house with a different state agent who were hard to reach and communicate. Then I decided to change agents and tried Hamptons who since the begging were really honest and proactive. Leon did the house assessment and all I can say is he was right with the price, I really like his honesty, he promised he could sell the house at around that price and he really delivered. Less than two weeks later we already got an offer. Becky took over the sell and follow-ups, and she was fantastic. It was always easy to reach her and she always provided me with a good update of the sell. When Becky was not around Paul helped me with any questions or request I had. The Hamptons team was top class and I would recommend them to anyone.PositiveResponsiveness, Professionalism
Ed Β· 22 June 2022
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5/5
GoogleThe Hamptons Epsom team were absolutely brilliant in handling our property purchase. They were professional at all time and their communication from purchase to exchange has been great. Thank you Paul and Laura for your great service!
Michelle Β· 22 June 2023
Agent replied Β· 21 June 2024
Hi Michelle, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
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5/5
GoogleWe had a bit of a nightmare buying our property, but this was through no fault of Hamptons. Christine was a delight to deal with throughout the [very long] experience, always having the most up to date information to hand. We felt she went above and beyond to help us, although everyone we dealt with was very friendly.
Amy Β· 23 June 2019
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear that Chrstine and the team at Hamptons were able to offer you a positive experience despite other difficulties. We have no doubt the team will be thrilled to read your review, thank you again for providing us with your feedback.
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5/5
GoogleWe have recently concluded sale and purchase transactions with the Hamptons Epsom team. Having purchased more than ten houses over the years, I can safely say Hamptons have redeemed our view of estate agents - in a good way! The back office team helping to push through the transactions were invaluable and they communicated well with us throughout. The visiting and sales team were always helpful, friendly and professional throughout and a pleasure to deal with.
We would have no hesitation in recommending Hamptons in Epsom.
Andrew Β· 26 August 2023
Agent replied Β· 21 June 2024
Thank you for your wonderful review Andrew. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleWe want to thank the team at Hamptons in Epsom, Leon, Laura and Eric for the excellent service we experienced in the handling of the sale of our property in Ashtead. From securing the original viewings in a tricky property market to managing what was a long and complicated process, they were responsive, proactive, diplomatic and professional throughout. We would highly recommend them to local sellers.
Carmel Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank you for your wonderful review Carmel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleThank you so much to Leon and the team at Hamptons in Epsom.
I was initially skeptical that the house I was selling was not really a βHamptonsβ sort of house but was reassured that it absolutely was, and they were 100% true to their word. The service they provided was faultless they found us the right buyer and got us the right price at a pace that suited us. I canβt recommend them enough.
Rory Β· 22 June 2022
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5/5
GoogleWe had great service from Christine and the team at Hamptons and they went out of their way to find us a property in Epsom that suited most of our criteria. They took the bother to letter drop in roads that we suggested would be suitable and this extra effort came up with a suitable seller.
Mungo Β· 23 June 2019
Agent replied Β· 21 June 2024
Thank you for leaving us a review. We take great pride in offering a high level of customer service and are delighted to hear that Christine and the team had such a positive impact on your experience with us. Thank you again, we look forward to sharing your review with the team.
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5/5
GoogleHamptons took on the sale of my house following an unsatisfactory experience with another estate agent. They were so much more proactive in getting people in to view and seemed to have a real feel for the sort of buyer who would be attracted to the property. The entire team is both pleasant and professional to deal with and communication has been excellent throughout. I received two competitive offers and Hamptons dealt with this in a fair and professional manner.
The sale was challenging due to the pressure of the stamp duty deadline and some delays in the conveyancing process, but Christine was calm and reassuring throughout and dealt with some tricky conversations with considerable tact. I felt in very good hands during a pretty stressful time.
Hamptons bring a personal touch to selling your house and for me that is so important.PositiveResponsiveness, Quality, Professionalism
Ann Β· 27 August 2021
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5/5
GoogleI can't thank the whole team enough for the hard work that was put in to help in the sale and completion of my mum's property in Sutton. Although it wasnβt quite the smooth transition she had hoped, this was at no fault of the team who worked tirelessly to push the sale through. Hilary can't stress how much she appreciated your guidance from start to finish to a successful outcome. Huge thanks in particular to Paul and Becky who were excellent.
We would thoroughly recommend Hamptons to those selling within the area without a doubt.
Carly Β· 22 June 2023
Agent replied Β· 21 June 2024
Hi Carly, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
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5/5
GoogleWe received an excellent service from everyone in the Epsom Office, Becky, Leon, Paul and Jackie. Nothing was too much trouble. One of the team kept us informed at all times and were encouraging and optimistic even when challenges got in the way. I cannot speak highly enough of Hamptons and would also like to acknowledge the help, advice and support which we received from Nicky who works at our local office in Whetstone. She was caring, supportive and extremely reassuring even though we hadn't used Hamptons to market our property here. Thank you all.
Janet Β· 22 June 2023
Agent replied Β· 21 June 2024
Hi Janet, we are delighted that you enlisted Hamptons Estate Agents Epsom and Banstead and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleReadily recommend the Hamptons team. Getting our house on the market was made very easy, the team were very professional and personable throughout. We also bought our new house through Hamptons. While the chain was filled with challenges and fraught at times, Hamptons remained professional - at times going more than the extra mile to help us get a positive result. We were really pleased to have Leon and Becky and the rest of the Hamptons team in our corner.
Nick Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for the great feedback Nick. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Epsom and Banstead was exceptional. The team will be pleased to read your review!
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5/5
GoogleWe had a very good experience of working with Hamptons to sell our property in central Epsom. From the outset, when Paul and Leon appraised the house, their enthusiasm and commitment to getting us the best seller was clearly evident. The photography package they procured was excellent (and the photographer was really easy to work with). We had high quality viewings, resulting in very strong bids at the end and sold over the asking price. All in all, highly recommend!
Sarah Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your wonderful review Sarah. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.