Trusted Agent profile · Epping Forest
★★★★★
518 reviews across 2 platforms
4 Forest Drive, Theydon Bois, CM16 7EY, Epping Forest, CM16 7EY
Butler & Stag's office in Epping Forest, at 4 Forest Drive, is rated 4.8 out of 5 across 518 reviews on two platforms, including 283 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Butler & Stag, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
5/5
GoogleI have found Amanda and Chris to be most professional, with the highest level of competence and a thoroughness that really helps when Buying and Selling a house. A Great company, with great people. 5 StarPositiveProfessionalism
Dear Tony, Thank you for your positive review, Amanda and Chris are delighted with the 5 stars. Glad we could be of service. Kind Regards, BUTLER & STAG
5/5
TrustpilotBoth Chris & Amanda were great…
Both Chris & Amanda were great assisting with the purchase of my new property. Can't recommend enough.
5/5
TrustpilotGreat people. Great Company
I have found Amanda and Chris to be most professional, with the highest level of competence and a thoroughness that really helps when Buying and Selling a house. A Great company, with great people. 5 Star
Dear Tony,Thank you for your kind review. So pleased that the team were on hand to assist. Kind Regards,BUTLER & STAG
5/5
GoogleExcellence service from Butler & Stag, I would highly recommend using these guys. They found me a tenant with 4 days of the property going live and kept me updated throughout the whole process.PositiveResponsiveness, Professionalism
Many thanks Harry, pleasure to work with you. Kind Regards, BUTLER & STAG
5/5
GoogleChris at B&S was excellent in my property transaction. Got back to me quickly on calls and helped resolve and queries with both the solicitors and the seller. Would definitely use their services again.PositiveResponsiveness, Professionalism
Dear Taj, Thank you for your kind review. So pleased we could be of assistance with your purchase. Chris is delighted with the 5 stars you have awarded him. Good luck in your new home. Kind Regards, BUTLER & STAG
5/5
GoogleTheir agent first came to see me on a Friday, 8 days later they arranged 10 viewings and 2 days after that I received an offer of the full asking price, excellent work.PositiveProfessionalism
Dear Derek, Sounds like the plan come together. Excellent work from the team, thank you for your business, custom and 5 star review. It is genuinely our pleasure to assist you. Best Regards, BUTLER & STAG
4/5
GoogleButler & Stag were very helpful during and after our purchase, nothing was too much trouble.
5/5
TrustpilotGreat communication
Very good service, from first viewing with Aidan through an efficient process and very good communication with Athos. Butler and Stag know Bow very well, and managed everything smoothly.
Dear Geraldine,Thank you for the review, so pleased to hear that we could be of assistance. Good luck in your new home.Kind Regards,BUTLER & STAG
5/5
GoogleMartine & Chris couldn't have been more helpful during the full purchasing process. Would very highly recommend!
5/5
TrustpilotCouldn’t have asked for a better…
Couldn’t have asked for a better service, Charlie at the Theydon branch was the ultimate middle man handling everything and constantly keeping me up to date. The solicitor they recommended was also great and combined they were the dream team to sell my property.I never felt in the lurch with these guys and would recommend massively. Very smooth process from day 1.
5/5
TrustpilotMy experience was great
My experience was great, they adapted to my needs quickly and everything went accorded to plan, very grateful for the work they have put on my sell and also on my purchase.
Dear Julio, Thank you for sharing your experience with us. We are so pleased our team have been able to assist with the sale and purchase of your property. Kind regards BUTLER & STAG
5/5
TrustpilotVery Happy Customer!
I was really pleased to have Paul Curtisorganise the letting of my flat. A true professional, does what he says he will do and a pleasure to work with!
Thank you for your kind review. So pleased that Paul was able to assist you. Kind Regards,BUTLER & STAG
5/5
Googlewe are extremely pleased with the level of service we received from all members of the letting team. we are new to the rentals sector, however Chris & Sarah guided us through the process and helped the move go smoothly.
Dear Graham, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG Edit
5/5
TrustpilotButler & Stag
Butler & Stag. Not going to brag. Job done! Team work very apparent. Massive applaud to Milo , Charlie and Ella in the office who needs recognition but ultimately a thousand thank yous to Bradley Gale who secured our chain and ensured the sale of my property and the purchase of my dream home. Can’t thank you enough!
5/5
TrustpilotPro, reactivity and smile
Thank you to Butler&Stag and to Simon. Very professional and helpful, he helps us to find our new home. Best service in town !
Dear Victoria, Thank you for your kind review, Simon was delighted to be able to assist you. Good luck in your new home. Kind Regards, BUTLER & STAG
5/5
GoogleVery happy with the service received when purchasing our first home. The process was easy and Butler and Stag definitely helped with this. Thanks to all the team.PositiveResponsiveness, Quality, Professionalism
Thats lovely to hear Harry, wishing you lots of happiness in your new home. Congratulations once again! Kind Regards, BUTLER & STAG
5/5
GooglePersonal touch with Tony from Butler & Stag. Really pulled out all the stops to sell my parents house and find them a new home. Best estate agent we have ever done business with. Makes the journey easy.
Dear Crystal, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG
5/5
TrustpilotRecently bought a flat via Butlers
Recently bought a flat via Butlers. Honestly a first class experience, they could not have been more helpful, knowledgeable or customer focused. A great team and you have to use them - the best by miles.
Dear Tom, Thank you for your glowing review, it makes all of the hard work even more worthwhile. Wishing you the very best.Kind Regards, BUTLER & STAG
5/5
GooglePersonable, reliable, straight forward and true to their word. Each member of the Butler and Stag team has been great to deal with. We would use again and highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Dear Tom, Thank you for taking the time to review your recent experience you have had with our team at Theydon. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind Regards, BUTLER & STAG
5/5
Trustpilot5 star
If you want all up to date info and straight talking get these people out. Let my flat after 2 days of advertising after having it on with another agent for 3 weeks!!! Would highly recommend.
Dear Andy, Thank you for your glowing review, it makes all of the hard work even more worthwhile. Thanks again for the business.Kind Regards, BUTLER & STAG
5/5
GoogleHighly recommended, Wayne really cares and their range of properties is better than other agents I have dealt with. Thanks again!!
Dear James, Thank you for your kind review. So pleased Wayne was able to assist you. Good luck in your new home, we wish you lots of luck and happiness. Kind Regards, BUTLER & STAG
5/5
GoogleAfter purchasing our new home through Butler and stagg , i can honestly say theyvare one of the best Agents i have ever dealt with . Tony the branch manager was very diligent and very proactive.
Dear Daniel, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG Edit
5/5
TrustpilotGreat work
A huge thank you to the team at Stag and Butler for their help and support. Charlie Parsons in particular went the extra mile to ensure the sale went through. It wasn't an easy one and he even worked on his day off to ensure completion happened! That's what I call devotion to duty. Well done all.
5/5
GoogleI've been very happy with Butler & Stag, they were professional and proactive throughout the successful sale of my property. I would highly recommend them.PositiveProfessionalism
Dear Graham, Thank you for your kind review. The team are delighted with the 5 stars. kind Regards, BUTLER & STAG
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Butler & Stag, Epping Forest won Gold.
