Trusted Agent profile · Epping Forest
★★★★★
518 reviews across 2 platforms
4 Forest Drive, Theydon Bois, CM16 7EY, Epping Forest, CM16 7EY
Butler & Stag's office in Epping Forest, at 4 Forest Drive, is rated 4.8 out of 5 across 518 reviews on two platforms, including 283 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Butler & Stag, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
5/5
GoogleFantastic traditional estate agents, attentive and supportive, wouldn’t go anywhere else. Thank you to all of you, a very stressful time made easier with you guys!
Dear Natalie, Thank you for taking the time to review our services. Thanks again for your custom. Kind Regards, BUTLER & STAG
5/5
GoogleWe can highly recommend Butler & Stag estate agency. Friendly team of professionals were absolutely brilliant in navigating us through the sale of our property.
5/5
GoogleThank you so much to Butler & Stag for your amazing support advertising the Lambourne Primary School in Abridge Sunmer Fete!
Dear Dawn, Your very welcome. Kind Regards, BUTLER & STAG
5/5
GoogleAmazing experience so professional! All the staff was all so helpful from start to finish thank you butler and stag! Xxxx
Dear Sarah, Thank you for taking the time to leave a kind review. We wish you all well in your new home and are pleased we could be of service. Kind Regards, BUTLER & STAG
5/5
TrustpilotI could not be happier with the prompt
I could not be happier with the prompt, friendly and diligent service I received from Butler and Stagg - most specifically Paul Curtis. A great team.
5/5
TrustpilotMade it look easy
Made it look easy. Very fast and even achieved over the asking price. Very nice bunch and from prior experience management of property is just as good as front end-
5/5
TrustpilotVery professional and fantastic…
Very professional and fantastic customer service throughout the whole sales process. Could not recommend enough
Dear Danny, Thank you for taking the time to leave this review. Thank you once again for intrusting us with your sale and good luck in your new home. Best Regards,BUTLER & STAG
5/5
TrustpilotWorking with Butler and Stag was an…
Working with Butler and Stag was an amazing experience working with some of the best estate agents making my journey and the process brilliant.
5/5
TrustpilotMy experience has been excellent
My experience has been excellent. Dealing with Paul Curtis, and indeed the whole team at B&S has been so easy and very professional. I can highly recommend them.
5/5
TrustpilotFriendly
Friendly, helpful and efficient service.
Dear Monika, Thank you for your kind review, you were a pleasure to work with and we are delighted to have helped with your move. Wishing you the best of luck in your new home. Kind Regards BUTLER & STAG
5/5
GoogleGood experience all round Tony and Levent very helpful, thank you Butler and Stag!
Dear Drew, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG
5/5
GoogleGreat at sorting out problems and keeping the conveyancing transaction going forward.
Dear Steve, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG
5/5
GoogleVery good service, recommended
Thank you for your great review and 5 stars. Kind Regards, BUTLER & STAG
5/5
GoogleExcellent service! Professional, friendly, approachable, efficient, polite and excellent communication. Would thoroughly recommend.
Dear Connie, Thank you for taking the time to leave your review. We hope you and Jim have settled well in your new home, thanks again for the business. Best Regards, BUTLER & STAG
2/5
TrustpilotNot to be trusted.
Say one thing, actually doing another out of sight. Waste of our time and money.
Hi Sir/Madame,We take matters of unprofessionalism very seriously. Unfortunately, without a name we have no record dealing with yourself. If you were a client of ours, we would like to investigate this issue further, please contact neil.leahy@butlerandstag.com so that we can resolve this issue immediately.Kind Regards,Neil Leahy
4/5
TrustpilotGood service from Butler and Stag right…
Good service from Butler and Stag right from the beginning. Amanda Schiavi at B&S managed the relationship between mine and the seller’s solicitor to get the completion done before my mortgage expiration.
5/5
TrustpilotGreat Service
Great service, really straight forward experience with letting my property. Great communication, quick responses to all queries and requests from both Wayne and Sophie at the Theydon Bois office.
5/5
GoogleGreat personal service by all the team at B&S. Thanks again!!
Dear Matthew, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG
5/5
TrustpilotHouse purchase
Very professional from start to the end; helped us buying our first home, always available and willing to help! I recommend 100%. We are especially grateful for Bradley and Amanda's help!
5/5
TrustpilotSale and purchase of property
Excellent service,very positive can do pro-active attitude,
Dear John, Thank you for your glowing review, it makes all of the hard work even more worthwhile. Thank you once again for entrusting us with the sale of your family home and we are pleased we reached the outcome the house deserved. Wishing you the very best in your new home.Kind Regards, BUTLER & STAG
5/5
TrustpilotGood communication
Good communication, efficient and was easy to reserve our rental which is rare these days
5/5
TrustpilotExcellant service
Excellant service, professional and courteous staff, which made the whole process of finding our place and making the offer (and accepted) hassle free.
5/5
TrustpilotHappy purchaser
Friendly, knowledgable and efficient. Ollie and Amanda are a pleasure to deal with.
5/5
TrustpilotVery helpful and communicative
Very helpful and communicative. Bradley did a great job!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Butler & Stag's Epping Forest office has 518 reviews across two platforms: 283 on Google, 235 on Trustpilot (across the whole business).
Butler & Stag Epping Forest is rated 4.8 out of 5 across all 518 reviews, and 4.9 out of 5 on Google from 283 reviews.
Yes. In The Trusted Agent 2026 awards: Butler & Stag, Epping Forest won Gold.
Butler & Stag Epping Forest, 4 Forest Drive, Theydon Bois, CM16 7EY, Epping Forest, CM16 7EY.
