Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot5* Service from Kyri and Arzu
We all have our share of estate agent horror stories and memories, but after my experience of dealing with Kyri and Arzu, it's safe to say they have changed all of my perceptions.We first met Arzu when she showed us round the property. From then, to completing the sale, she was refreshingly honest, helpful and professional at all times. She was always friendly, approachable and on hand to answer any questions. We couldn't really have asked for more.Kyri was brought in to help get the sale over the line, as Arzu and team were very busy in the North Finchley area (given our experience, we're not surprised they are getting loads of work!). Kyri was an absolute hero: answering our difficult questions; providing stoic and balanced advice; always keeping us up to date and going far beyond the call of duty. We never always confident the sale would go through.We'd recommend Kyri and Arzu to anyone - they are an excellent team and a credit to estate agents everywhere.
San · 26 March 2022
★★★★★ 5/5
Trustpilothad a brilliant experience with Martyn…
had a brilliant experience with Martyn Gerrard in finding our next property to rent. Kevin was incredibly helpful and responsive, making the whole process speedy and pain-free. He explained the whole process from viewing to final signature clearly and was always on hand to answer any additional questions. Really happy to have found our new home with Martyn Gerrard.
Leonard · 31 January 2024
★★★★★ 5/5
TrustpilotRefreshingly different
Can't say I've had particularly good experience with estate agents in the past. Gintare was refreshingly helpful and found us the ideal place. We went to view a place that wasn't really what we were looking for. A day later I received a call from Gin, letting us know about a property that was just about to go on the market and she'd like us to view it first. A month later we'd got the keys and are happily settled in our new place. I'd very much recommend MG for any prospective renters. I'm already considering buying through the agents as I was so happy with the rental process. Thanks again Gin.
David · 24 March 2022
★★★★★ 5/5
TrustpilotGin from Finchley Central
Gin from Finchley Central was very helpful during our flat hunt in London. As it is our first time properly moving to London from abroad we were not quite sure about the process of flat hunting in London but you could notice that it is very important to her to find the right apartment for her clients. She even took the time during her time off of work to show us a flat. We really appreciated her effort and would contact Martyn Gerrard again in the future.
Leah · 22 March 2022
★★★★★ 5/5
TrustpilotAn outstanding service from Kyri and Arzu
An outstanding service! Don’t look any further for a professional, compassionate and honest team. Once again, Martyn Gerrard have delivered for me. This is my 6th time buying and selling through the Finchley and North Finchley offices over many years. My agent Kyri Ayed has been an absolute gem. He is professional, friendly, efficient and goes way beyond the call of duty (Help move furniture, drive round the property at night etc.). He is clearly passionate about his job and is very experienced. Arzu has also been a star, following up assiduously and always being there when needed. What a team! They both deserve praise and recognition for their outstanding work!
Cecile · 22 March 2022
★★★★★ 5/5
TrustpilotI had been searching for a new property…
I had been searching for a new property for over two years now trying to juggle getting a buy to let so that I could upsize from my one double bed and one single bedroom flat for my daughter and me. After about 3 years of looking, I finally found somewhere in the right location and on budget. I had to sell my property in order to buy the new one. Having developed a relationship over time with many estate agents, I chose Martyn Gerrard. They gave me a fair valuation. I had got a very low valuation from one popular estate agent, so was very happy with their valuation. With a very good database of perspective buyers and a steady stream of viewings, it took about 3 weeks for my property to sell. They have a very personal touch and I was able to have many in-depth discussions. They were also very good with our pet cat Bucky during viewings. I would definitely recommend them Martin and Mark were my main contacts and I really appreciated how our relationship evolved over time, there was no pressure and my requirements were met at every stage! Thank you!
Customer · 15 March 2022
★★★★★ 5/5
TrustpilotGreat Service from Declan Morgan and Martyn Gerrard (Whetstone)
The service from Declan Morgan from the Whetstone branch of Martyn Gerrard in north London was exceptional. From his initiative in reaching out to us prior to the property we bought being listed, to stepping in when both sets of solicitors were at hold points. I can only highly recommend Declan and Martyn Gerrard. Declan has a great attitude and is friendly to work with. He’s very knowledgeable about the properties he’s selling and will help you every step of the way with getting your offer pitched. He recommended a decent range of local solicitors and mortgage brokers also which we went with and happy we did so. Thank you Declan and Martyn Gerrard
Michael · 5 March 2022
★★★★★ 5/5
TrustpilotMaria and Annie from Kentish Town were…
Maria and Annie from Kentish Town were fantastic. Cannot praise them highly enough.
Mark · 8 October 2024
Agent replied · 24 December 2024
Hi Mark, thank you for such a great review for our Kentish Town Sales Team.
★★★★★ 5/5
TrustpilotExceptional Property Manager, A 5/5 Experience!
I couldn't be happier with the exceptional service provided by my property manager, Henry Junior, at Martyn Gerrard. From day one, he has demonstrated a remarkable level of knowledge, professionalism, and unwavering dedication. Every question or concern I had was met with a quick and thorough response, making the entire experience smooth and stress-free. His proactive approach and commitment to ensuring everything runs seamlessly has truly made a difference. I wholeheartedly recommend his services and would rate him 5/5 without hesitation. Thank you for making my experience with Martyn Gerrard a fantastic one!
Tarek · 26 September 2023
Agent replied · 24 December 2024
Dear Tarek, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotJenna Durand at East Finchley MG
I wanted to write a review to commend the East Finchley branch of Martyn Gerrard. We have been trying to move for a few years now and were badly let down about a year ago. The lovely Jenna never gave up though. She has been positive and helpful throughout the whole process, and when we thought we couldn't go through it all again, she never gave up hope! She has been in constant contact throughout the whole time and has a great manner and professionalism that never ever falters. No question is ever an issue for her and she is a real asset to the team at the branch. She has held our hand the whole way through this difficult journey always with a sunny disposition and great humour. Thanks also to Faysal who has since moved to another branch, but is also an absolute gem.
Laura · 25 September 2023
Agent replied · 24 December 2024
Dear Laura, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExceptional Estate Agents in Mill Hill
Martyn Gerrard Estate Agents in Mill Hill have done a fantastic work marketing our property. Since the beginning their professionalism and expertise was obvious and superior to other Estate Agents in the area. We are specially grateful to Jay Yildirim and David Mitchell for their superb work finding us the right buyer despite the uncertainty in the house market and a difficult tenant during the first weeks. Their dedication was exceptional. They did dozens of house viewings and they have always kept us well informed. They have definitely taken away much of the stress of selling our house. We would not hesitate to work with Martyn Gerrard again and we absolutely recommend their sales team to anyone wanting to sell their property.
Eva · 25 September 2023
Agent replied · 24 December 2024
Dear Eva, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotTrusted Proffessional
I have had the pleasure of working with Jay Yildirim, one of the estate agents at Martyn Gerrard, throughout my ongoing property purchase, and I couldn't be more pleased with his exceptional service. Jay truly goes above and beyond to ensure that the entire process goes smoothly, and I couldn't ask for a more helpful and understanding professional. Jay's communication skills are top-notch. He keeps me informed about every development, ensuring that I am well-informed. His transparency and honesty have created a trusting and comfortable working relationship.
Remi · 23 September 2023
Agent replied · 24 December 2024
Dear Remi, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat service - Finchley branch
We worked with Jatin from the Finchley Central branch to complete the purchase of a property. Throughout the whole experience he provided expert advice and went above and beyond to help us through the process. This was particularly helpful as we were dealing with troublesome solicitors and a long buying chain with tough demands. A top class service and would highly recommend.
Darshen · 10 November 2023
★★★★★ 5/5
TrustpilotLovely company employee
Just wanted to give a quick mention to lovely company employee Emily at the Whetstone branch who I had a great chat with over the phone when trying to find a property within my budget in London. She was super helpful and knowledgeable and gave me honest advice as to which steps to take when trying to find a property!I'm very appreciative of her help and I really valued the help and advice Emily gave us , thanks ever so much.
Kara · 22 September 2023
Agent replied · 24 December 2024
Dear Kara, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotQuick and thorough responses
I've had a great experience with my estate agent Shuhan Ali, who gives quick and thorough responses. I feel like I'm being taken cared of, during this stressful time of buying a flat for the first time. Shuhan asked me to write this review, and I was happy to do so, as he and MG deserve the praise.
Eran · 19 November 2024
Agent replied · 24 December 2024
Hi Eran, thank you for taking the time to write your review, purchasing a home for the first time is stressful and we're pleased our Sales Team took care of you.
★★★★★ 5/5
TrustpilotThe Team was a great help
Team was a great help, easy process
Josh · 7 May 2026
Agent replied · 25 May 2026
Thank you for your review. We really appreciate it.
★★★★★ 5/5
TrustpilotMartin Gerrard Winchmore Hill
The purchase of a new home is one of life's most stressful events. The team at Martyn Gerrard Winchmore Hill have made this not only tolerable but a rewarding experience. In particular, Dinesh Mirchandani has shown consummate skill and expertise in his knowledge of the market and his perceptive understanding of our needs. Totally trustworthy, he has demonstrated integrity and consideration at all times. We thank all the team at Martyn Gerrard Winchmore Hill for their help in our pursuit of a new home. Graham and Maria
Maria · 17 September 2023
Agent replied · 24 December 2024
Dear Maria, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA pleasure throughout.
Gabriella has been a pleasure to work with throughout. Communication has been excellent. I have felt fully informed throughout the process of buying and selling. I would have no hesitation in recommending this agent.
Jane · 24 July 2023
Agent replied · 24 December 2024
Dear Jane, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotFatmir was really helpful
Fatmir was the estate agent that showed us around. Following the viewing he followed up but respected the fact we needed to weigh up the property we viewed with him against others in the area. He gave us thinking time but stayed in touch. He later arranged for me to do a second viewing. He was very helpful without. Wing pushy.
Gazza · 27 November 2023
★★★★★ 5/5
TrustpilotAmazing experience from Martyn Gerrard…
Amazing experience from Martyn Gerrard Estate Agents. I cannot fault Daniel, who played a huge part in my partner and I finding and securing a flat within one week. Daniel was always on hand via email and supported us both through this rather long journey! It is common knowledge that finding a property to rent in London is difficult for many people currently, Daniel is the reason why it was not for us. Thank you again.
Mary · 17 August 2022
★★★★★ 5/5
TrustpilotSmooth and quick process
Andrew and the whole team were amazing in helping me find a flat and getting it all processed so quickly, I’d been looking for a while and hadn’t had the easiest journey with my flat hunt but down from Suraj showing me around and being so willing to answer all questions I had, to Andrew helping everything to go along so quickly once the processed had started, even the additional support team in helping me with small chasers, the Martyn Gerrard team have truly been amazing
Amandah · 12 September 2023
Agent replied · 24 December 2024
Dear Amandah, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotTricky Sale
Having recently completed on the sale of my property through Martyn Gerrard I can say that the service I received from all staff members - particularly Jatin was first class. It was a difficult and laborious process but he always kept me informed, chased for progress updates and negotiated tactfully. I would recommend using their services - they are professional and efficient
Karen · 31 October 2023
★★★★★ 5/5
TrustpilotFelt Supported as a First Time Buyer
As a first time buyer, I felt very supported by Declan. My first ever flat viewing was with him and his friendly, positive manner was very reassuring. He was honest and always quick to respond to any questions I had, even when that involved viewing what probably felt like far too many properties!Craig had a similar approach when he conducted my second viewing at the property I ended up buying. He was honest, approachable and also answered questions I had from the point of putting in an offer to completing.Thanks for everything!
Julie · 11 September 2023
Agent replied · 24 December 2024
Dear Julie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotRaphael was great when it came to our…
Raphael was great when it came to our search. As first time buyers the process was slightly overwhelming but Raphael put us at ease and we hope to buy through him shortly
Dony · 10 September 2023
Agent replied · 24 December 2024
Dear Dony, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
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