Martyn Gerrard Winchmore Hill Enfield reviews

★★★★★ 5/5

Trustpilot

I rang Martyn Gerrard whilst on the…

I rang Martyn Gerrard whilst on the hunt for a flat in London, Crouch End. When I rang they suggested a flat in the area that would be better suited to what we were looking for. We are moving into that flat in May and super excited. A big thank you to Steffi for sorting it all out! Definitely recommend these guys :)

Leanne · 23 February 2023

★★★★★ 5/5

Trustpilot

MG goes the extra mile to provide you with an excellent customer experience!

We had a superb level of service from MG Winchmore Hill. Special thanks to Dinesh Mirchandani, who went above and beyond to support us during the whole process. We were buying and selling as part of a long chain, and Dinesh did an outstanding job at managing everyone's expectations and ensuring we got things over the line. Highly recommended!

Manny · 26 June 2023

★★★★★ 5/5

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Compliment for Raj Phlora

Working with Raj was an absolute pleasure, his deep knowledge of the housing market gave me confidence in his ability to sell my property promptly and professionally. I would work with him again!

Guido · 28 November 2024

★★★★★ 5/5

Trustpilot

Very happy with Yasmin Yilmaz', services

I was in communication with Yasmin Yilmaz' from Martyn Gerard when I was looking for a flat to rent. Yasmin was very helpful every step of the way gave me correct details about the property sent me a video she took for me before my viewing and made me feel that I am in good professional hands. Every time we had a query about the flat she was very prompt with her answer and even suggested alternative property that matched my wish list concerning a flat to rent. I would recommend Martyn Gerard to my friends and especially Yasmin for a friendly professional service. Thank you Yasmin.

Davies · 12 March 2024

★★★★★ 5/5

Trustpilot

Stewart was brilliant

After a rocky start to our purchasing journey with Chloe, Stewart took over and made the process incredibly smooth.It helped we had lovely vendors to buy from, but Stewart was diligent and communicative throughout despite our millions of questions, which gave us additional piece of mind.We're now looking forward to starting our new life in our lovely new house!

Andrew · 16 June 2023

★★★★★ 1/5

Trustpilot

Martyn gerrard ruined my life

Martyn gerrard ruined my lifeI stopped working because of the mental pressure they put me through. I ask from my ex-husband to be the guarantor because this is the way to rent , the day before the signing, I talk to Lee ( Finchley Central ) on the phone and tell him, I saw a house in another company at 1800 and I want to go see it (lee told me you would lose 500 pounds, I told him it was fine) and I also told Lee that I am interested in seeing another house different company and I asked most importantly to see the house again, because I don't remember the house and they didn't tell me what would stay when you rent a place you need to get this information. Behind my back on Saturday that I am Jewish, Lee was in contact with my ex-husband and asked him to sign, my ex-knew that I was asking to see the house because he saw me trying and calling, in any case my ex signed on Saturday (I would never let it happen because I am Jewish ) Only on Monday he inform me that he had signed, I asked Lee to see the house urgently, three days after the signing, (the first time I saw the house it was three minutes, because the French guy doesn’t have commission.The second time it was already after signing that I had no idea what was left at home and what wasn't. Since then I stopped working and I am in a bad state of mind, they forced me to take the house. The second time he showed me after the signing, I begged that I don't want the house, why are you pushing me a house?!?! I'm paying £2000 for a house I don't want. I cry to them on the phone, I hear them laughing. They just destroyed a family. I had many fights with my ex-divorce to whom I explained that I was asking to Lee the house a second time ( when I saw the house for three minutes in the first time, it’s been very dark I couldn’t see well )because he didn't give me any explanations. Lee knew I wanted to see the house again why I called 15 times the day before. ( on Friday I call 15 time and I spoke with lee seven minutes to tell him wait. I need to see another house ) Lee behind my back, been in touch with my ex and he signature and put me in two years without a break.Adi Haiman ( you can write me on Facebook if you wanna know the story )I can send you in Tesco how many time I called Thursday and Friday before the signature before 15 time I tried to stop this signature.Like I explained behind my back Lee been at my ex and put me in trouble.Citizens advice right for them later and explain him to give me the money back but they didn’t want to give me the money back they wanna make me hard time.

Adia · 2 March 2024

★★★★★ 5/5

Trustpilot

Professional and courteous service

Alex Searby was prompt in organising our viewing appointments, punctual at the meetings, extremely helpful and knowledgeable of the properties he showed us. He allowed us time to think and see how the properties would meet our requirements. He maintained a professional, courteous and objective attitude and made us feel comfortable. We instantly trusted Alex to give us the best advice and we are grateful to him for the time he has spent with us.

JMessini · 5 June 2024

★★★★★ 5/5

Trustpilot

Guardian angels.

I just bought my home through Martyn Gerrard, North Finchley. Fatmir, Ben and Craig were supportive and informative beyond expectations, and helped achieved what I consider a truly fair deal for both seller and me. They soothed away tense moments rising from unexpected issues. Fatmir metaphorically held my hand through the bumps. His natural kindness and communicativeness, with Craig's confidence and experience were priceless in keeping the deal positive and moving forward to a happy conclusion.I felt escorted by guardian angels from start to finish.

Tali · 27 February 2024

★★★★★ 5/5

Trustpilot

Above and beyond

David helped us through a very tricky sale- he was available, flexible and honest. Our family has some difficult circumstances, caring responsibilities and are “long distance” sellers because of this. David went above and beyond at times to helped us out with tasks that needed to be done in the local area. I would not hesitate to recommend him.

Dani · 1 June 2023

★★★★★ 5/5

Trustpilot

Anthony and Muhammad were amazing at…

Anthony and Muhammad were amazing at finding us tenants. Not only was the whole process effortless for us but they even got us over asking price! I’d highly recommend the Crouch End office of Martyn Gerrard.

Customer · 27 September 2024

★★★★★ 5/5

Trustpilot

We enjoyed working with Suraj

Suraj was very helpful in finding us an apartment to rent in our price range in this challenging rental market. We felt that he was very focused, upfront, honest and easy to reach to answer our questions. He really cared about his client, and we are keeping his contact details as a go to Martyn Gerrard real estate agent.Thank you so much!

Tanya · 14 February 2023

★★★★★ 5/5

Trustpilot

Wise advice

When I put my flat on the market at the beginning of March 2023, I did not envisage that I would still be living in it at the year’s end. But so it was, as interest rates climbed and nerves were stretched. In the first weeks of 2024, we sailed into calmer water towards completion. Treon was a rock, a consistent presence throughout, dispensing useful information and wise advice, always reassuring, and cajoling when it was needed. I learned an enormous amount from the sales team, and always felt supported. I chose Martyn Gerrard for their track record as local estate agents, their knowledge of the area, and their professionalism and efficiency. It was the right choice.

MARGARET · 17 February 2024

★★★★★ 5/5

Trustpilot

Great experience

Bruvis Hiew was our main point of contact when dealing with Martyn Gerrard. He was thoroughly professional throughout the process of buying a property - maintaining a high level of communication and empathy. Bruvis also showed great urgency at getting the purchase over the line, pulling all parties in the right direction. Thank you!

George · 2 October 2023

★★★★★ 5/5

Trustpilot

Outstanding Service from a Highly…

Outstanding Service from a Highly Skilled TeamI recently had the pleasure of working with the team of Martyn Gerrard for my property transaction, and I am absolutely delighted with the level of service provided by Sheriaz, Faisal, Antony, Stuart, and Adriano. From start to finish, each member of the team played an integral role in making the entire process smooth, efficient, and stress-free. Together, this team made what could have been a stressful and overwhelming experience into something seamless and even enjoyable. Highly recommend!!!

Konstantina · 22 November 2024

★★★★★ 5/5

Trustpilot

Helped through a difficult sale by amazing team

We were so fortunate that we chose Martyn Gerrard in North Finchley! We had a really difficult journey with our buyer for our flat and they were amazing! Fatmir, Ben and Craig have all been contactable, helpful and reassuring. Craig went above and beyond to make sure we were ok when things got particularly difficult. The sale would not have gone through without this amazing team. Thank you to you all!

Chloe · 3 August 2024

★★★★★ 5/5

Trustpilot

Working with Fatmir from MG Mill Hill…

Working with Fatmir from MG Mill Hill branch was a refreshing and enjoyable experience. His professionalism, expertise, and commitment to excellent customer service set him apart in the competitive world of letting agents. I wholeheartedly recommend Fatmir to anyone in search of a dedicated and reliable letting agent who truly cares about their clients.

Helen · 27 September 2023

★★★★★ 5/5

Google

We recently sold our house through Martyn Gerrard WH, and they have been fantastic from start to finish. Absolutely professional and trustworthy, from the valuation all the way to exchanging contracts. Afina and Dinesh have been brilliant, and work with integrity and excellence in all that they do. Communication is so important when looking for an estate agent, and this is a real strength of the agency, we always felt well informed and comfortable to call and ask questions whenever needed. Both Afina and Dinesh secured us an offer within two weeks, and were on hand to ensure that exchange of contracts was as smooth as possible. As well as being professional, they are lovely people who really care and always have their clients best interests at heart. I will and have recommended the agency to friends and family. Thank you Dinesh and Afina!

Sophie · 13 February 2024

★★★★★ 1/5

Trustpilot

Extremely Unprofessional and Unpleasant Experience

I’ve been renting with Martyn Gerrard Estate Agents for two years, and it has been nothing short of a nightmare. Before moving in, I requested a deep clean of the flat, which was never done. Instead, I entered a property full of mould and dust, making it clear that tenant well-being is not a priority for this agency.Throughout the tenancy, the property manager changed four times, and every single one of them was rude, unhelpful, and unpleasant to deal with. They have all been unprofessional and seem solely focused on ensuring rent is paid, with no care whatsoever for tenant welfare.Within the first six months of living in the flat, I developed a serious illness due to the extremely old and dirty carpets. I repeatedly requested that they be replaced, but this was ignored for almost two years. It was only addressed earlier this year, after one property manager mentioned that the landlord had already agreed to replace the carpets long ago, but nobody had bothered to communicate this to us.In October, we were served with a Section 21 notice. I tried negotiating for an additional three months as I’m starting a new job in December, but the landlord rejected this. We managed to secure a new property and planned to move out a month early, but since then, their renewal consultant has made my life miserable. She has been disrespectful and sent nasty, threatening emails, demanding full rent payment for the final month, even though I’ve offered to surrender the tenancy on my vacate date, which aligns with their plans to sell the flat.Dealing with Martyn Gerrard has been a deeply distressing and appalling experience. Their behavior has been unprofessional, uncaring, and outright abusive. I would strongly advise anyone considering renting through them to think twice, you deserve better than this.

Amandine · 21 November 2024

★★★★★ 5/5

Trustpilot

Saad and Florence were supportive with…

Saad and Florence were supportive with our purchase. There were some delays with completion date as it was a new built, but they helped deal with the developers to accommodate our move.

Jin · 19 November 2024

★★★★★ 5/5

Trustpilot

I dealt with Company employee Raj…

I dealt with Company employee Raj Phlora throughout the sales process. He was very professional and courteous at all times. Nothing was too much trouble and all queries were dealt with speedily and efficiently. He was the perfect conduit between myself as purchaser and the vendor. Thank you for making the process stress free

Terry · 20 September 2023

★★★★★ 5/5

Trustpilot

Professional and smooth experience at Crouch End Branch

It had been a while since I last used an agent to find tenants for my flat in Crouch End and after having walked around the area reviewing all the Estate Agent Windows, Martyn Gerrard caught the eye hence I decided to walk in as a fact finding mission. I was introduced to Lettings manager Anthony Spittle who was very helpful in providing me with all the necessary information and answered my many questions. Shortly after, I signed up and the team at MG got to work in arranging the necessary photos, adverts etc, and the viewings began to roll in. I was kept up to date and provided with necessary information on potential tenants allowing me to make informed choices on prospective tenants.Thank you to Anthony and the team for quick and smooth turnaround.

Chris · 2 February 2024

★★★★★ 5/5

Trustpilot

We’ve had a great experience arranging…

We’ve had a great experience arranging our new home through this agency. Sheriaz, Alexia and Ralph have all been very helpful and supportive throughout the process. We’re very happy with the service and would highly recommend them!

OMAR · 15 October 2026

★★★★★ 5/5

Trustpilot

The amazing team at Martyn Gerrard Kentish Town …

I am so grateful to the staff at Martyn Gerrard Kentish Town. They sold my property speedily with such professionalism and hard work. The whole team were friendly, polite and very knowledgeable about the local area and property values. They sold my property with ease and incredible negotiation skills with all the parties involved. They got me such an excellent price I was so pleased. I would really recommend Martyn Gerrard estate agents Kentish Town if you are thinking of buying or selling local to them. I am extremely impressed and grateful to them and they were so nice and friendly to deal with. Thank you. Di W.

Di · 12 November 2024

★★★★★ 5/5

Trustpilot

Couldn’t recommend Daniel more…

Couldn’t recommend Daniel more and very grateful for all his help securing my partner and I a new rental home. He was always incredibly patient, helpful and prompt in answering our many questions and really seemed to have our backs from the first moment we met him. Thanks so much again for everything Daniel!

David · 11 September 2023