Ian Gibbs Enfield reviews

★★★★★ 5/5

Google

A great professional service provided with helping to find the rentali needed in the area i needed couldn't have got me any closer. I really felt supported the whole way through. Katies communication was pretty much instant every time, i never went a minute without my requests being listened to and answered. Thank you so much

Omnipresence · 18 June 2023

★★★★★ 1/5

Google

Very unresponsive, we having mould problem because of them unable to sort out a leak in our block. Reporting to council.

D · 25 March 2025

★★★★★ 1/5

Trustpilot

If I could give no stars I would

If I could give no stars I would. The annual bill has arrived of which they charge our estate a cool £38646 for absolutely nothing. You have to applaud a company that can get away with doing the bare minimum whilst charging an absolute premium for it. Really really begrudge paying this charge. They are absolutely diabolical.

Sherrie · 31 January 2025

★★★★★ 5/5

Google

I don't think this sale could have been managed better. It could have happened more quickly, but that was nothing to do with Ian Gibbs and the professional manner in which Jonathan and, in his absence, Josh handled matters ensured that it was an almost stress free experience. They are both very friendly and courteous in their manner. Jonathan has a wealth of experience and knowledge of the local housing market which inspires confidence and has a steady and dogged approach to ensuring that setbacks are overcome and problems resolved which was reassuring throughout. I highly recommend Ian Gibbs and wouldn't hesitate to use them again. I have already told my lovely ex neighbours that Ian Gibs are the best agents to use when they come to sell their house later this year and I'm sure they will also have a positive experience should they take my advice. Thank you.

Kate · 11 November 2018

★★★★★ 1/5

Google

Their gardener went onto my property, and cut a rather large and expensive bush, just before the cold snap, and has killed it. Ian gibbs won’t take responsibility for this. They are quick to take the maintenance fees every year, but aren’t willing to correct their own mistakes. It wasn’t just our bush that their gardener cut, but also another private house, as well as the communal areas. Terrible company, who aren’t willing to help, if it costs them money. Look out for the phantom bush cutter, if you own a property maintained by these cowboys.

Lady · 10 November 2023

★★★★★ 5/5

Google

Very impressed with the service received from Keith at Ian Gibbs Estate Agents. They are attentive, professional, and always swift in their responses for any queries. Would highly recommend

Magic2020 · 26 October 2024

★★★★★ 5/5

Google

We sold our flat through Ian Gibbs, with the help of Jonathan and Josh. What could have been a very stressful sale, initial buyer fell through, was made a lot better by the help of Jonathan (and josh when Jonathan wasn’t in). He went above and beyond what he needed to do and helped me chase where appropriate. I would really recommend Ian Gibbs to anyone, especially the personal experience with Jonathan. Nothing seemed too much. Thank you

Samantha · 19 June 2018

★★★★★ 5/5

Trustpilot

Huntercombe Court Slough

Huntercombe Court Slough - An estate overseen by Ian Gibbs is far more than a group of structures, it’s a lively, lasting community that truly feels like home. The staff consistently demonstrate outstanding communication, ensuring residents feel informed and supported.

Omogbolabo · 1 August 2025

★★★★★ 5/5

Google

After renting from Ian Gibbs for 13 years, my landlord decided to sell up so i had to find a new home under section 21. They did their best to help but with current housing crisis it was a big struggle. Lucky i found somewhere. Gill, katie and John are amazing, kind and friendly. No pressure and ongoing support throughout renting through them. Always sorted out any problems in the flat fast. When i have to rent again in the future they will 100% be my first place to go.

Anita · 21 October 2023

★★★★★ 5/5

Google

I had the absolute pleasure of dealing with Jonathan, a true gentleman and expert in his field. Thank you very much for your service, I'm sure we will be doing business again in the near future, regards, Mark

North · 18 May 2024

★★★★★ 1/5

Google

Disappointed with response when disputing their finance teams add on costs. They would not listen, even though i had never been late on payments in 5 years. Became very rude when I asked to speak to a manager or Head of Customer Services. Seems Finance are Customer services! Who ever awards these people contracts, should read feedback. Whoever runs this company should provide finance team training on how to speak to long standing customers.

Kash · 11 November 2019

★★★★★ 5/5

Google

Nice and lovely staff

FATJON · 10 August 2025

★★★★★ 5/5

Google

Great company to deal with. Very professional and helpful.

Craig · 11 June 2025

★★★★★ 5/5

Google

We have been dealing with Ian Gibbs for over 10 years now and I have nothing but positive things to say. All staff at Ian Gibbs are very pro active especially Emma Baltrobe who manages our property. She is a great asset to the company, Emma is always quick to solve problems either by email or by phone.

Michael · 19 June 2017

★★★★★ 5/5

Google

Keith is very responsive. Got a third party access issue resolved for me at short notice. Very good communication throughout. Updates on progress were much appreciated.

Tim · 20 November 2023

★★★★★ 5/5

Google

We have been working with the fabulous Lettings team at Ian Gibbs for over a decade now. They have always been very professional, courteous, knowledgeable, full of useful advice, and quick to answer whether by phone or email. We highly recommend them.

Andrew · 21 October 2023

★★★★★ 5/5

Google

Many thanks for all the support to Mr. Alberto Pillai who's services were 5 stars. He helped me obtaining my residential parking permit despite all the obstacles that we encountered when we tried to reach UKPC. Thank you very much Mr. Alberto Pillai

Liviu · 21 September 2023

★★★★★ 5/5

Google

I am living in flat by agent more than 7 years. I am satisfied with.

Janos · 18 January 2025

★★★★★ 5/5

Google

IGEM is an excellent management company offering a great service. They are locally based, with a good carder of locally based contractors, they are always working, to keep the clients best interests at the heart of everything they do. I highly recommend them.

Derek · 18 June 2023

★★★★★ 5/5

Google

Would really recommend Ian Gibbs. Jonathan did an amazing job of selling us our flat. He was quick to reply and if he didn't know the answer, he'd find out for us. I don't think the process would've been as smooth without him.

Sofia · 18 June 2023

★★★★★ 5/5

Google

Hade a very good experience with Katie in Ian Gibbs Enfield to find the property, their very friendly service and make process simple and straightforward. High recommend, Thank you on the letting team

Mitra · 19 January 2024

★★★★★ 5/5

Google

Fantastic service from the estate management team, my building had intermittent issues with water supply over the past week or so, I was kept up to date throughout the repair process (which was carried out very quickly)! Big thanks to them

Stephen · 18 June 2023

★★★★★ 1/5

Google

Unprofessional. Add extra charges & refuse to send service & ground rent invoices. Even Directors refuse to provide basic information.NEVER buy a property managed by these people. I have 50+ emails requesting simple bills and will write to every developer sending 3 years worth of emails as proof. Even response doesn't pay attention to feedback. no wonder so many complaints about the firm.

Nadeem · 19 June 2019

★★★★★ 5/5

Google

Debbie helped us with our rental property recently. She has been outstanding. She kept us informed throughout the process and answered our questions promptly.

Yoanna · 3 June 2024