Trusted Agent profile · Enfield
★★★★★
292 reviews across 3 platforms
49-51 Windmill Hill, Enfield, EN2 7AE
Ian Gibbs's office in Enfield, at 49-51 Windmill Hill, is rated 4.0 out of 5 across 292 reviews on three platforms, including 269 Google reviews rated 4.2.
Every review we hold for the Enfield office, from every platform, shown as written. First names only.
5/5
GoogleJanette Bell is a legend...lightning response time to a very pressing situation for the Primary School. Thank you for all your help.
Thank you so much for the 5* review. Do not hesitate to contact the team if you require any assistance. Best regards The Ian Gibbs Lettings Team.
1/5
GoogleKirkland Drive EN1 , Managed by Ian Gibbs Estate Management, have had ALL communal areas heaters, turned off. This is illegal. Every tenant, or owner pays service charges, and a minimum legal temperature is required in Communal areas, which is paid for by Us. Theft by Deception, and therefore Fraud, is an arrestable offence, and if not returned, Service charges will be withheld. Police, and The Council will be brought in within 72 hrs if this is not switched on, by THE person, who committed this illegal act. We know who this is! Residents are within their rights to plug heaters into the communal areas, at yr expense. until this is completed. Temperatures an photos have been taken, and residents are being made aware all over the Estate.16/12/21 This is a FINAL Pre-legal action warning!NegativeResponsiveness, Quality, Professionalism, Value
Hi Mark, I am very sorry to see this issue. Can I ask you email myself c.sanderson@iangibbs.com and I will personally look into this for you.
5/5
GoogleI purchased my flat through Ian Gibbs 5 years ago and was impressed with their service, so immediately chose to use them to sell it 6 months ago. On both occasions the agents have been patient and fair but able to negotiate on both sides and definitely sped up the process. Jonathan was also kind enough to take the time to give his professional opinion and advice on my subsequent house purchase with no expectation of anything in return. It is rare to find an honest yet very capable estate agent, but it made all the difference and helped us through the more stressful moments of the process. I would definitely recommend them.
5/5
GoogleAfter a long search for a place to live, trying tens of agencies and agents, finally we found the right place, with the right agency and the right agent. Jonathan was incredibly helpful and honest since the first moment. He helped us throughout the whole process, which took several months to complete. For the whole time he kept in touch, with constant updates and advices. His kind and polite way to deal with our matter, help us release the pressure accumulated in a process that encountered several obstacles. We are very grateful to have found Jonathan on the way of our new home. Definitely we will highly recommended Jonathan at Iann Giggs for the Estate Agents Award and for anyone is looking to buy a property in Enfield area with a real agent that cares about you. Thank you
5/5
GoogleIan Gibbs insured a sad experience of selling an property for an estate sale a relatively stress free experience. Their professionalism and excellent communcation has assisted in the process - we live in the USA and dealing with this sale from overseas has been made considerably easier by Ian Gibbs. Primarily dealt with Jonathan and also with Mark. A huge Thank You!!! I chose Ian Gibbs due to prior experience selling my property in Enfield back in 2001. Anita Kieffer.
5/5
GoogleI'm so grateful to Jonathan and Vitesh for helping me to navigate the sale of my first home. At every stage they were easy to communicate with, quick to help me over stumbling blocks and always polite and friendly. I highly recommend them!
Thank you Sarah for taking the time to write us a lovely review, Jonathan will be very happy to see that he was able to provide you a 5* service. All the best with your move.
5/5
GoogleI purchased a property through Ian Gibbs. Jonathan Doherty was my point of contact. Jonathan was very professional but actually went beyond his remit to ensure I got the service I wanted. This included being supportive in the purchase price in my favour as well as providing any additional information I needed. I will be doing more business with Jonathan in the future and Ian Gibbs as a whole.PositiveQuality, Professionalism
1/5
GoogleThey Ignore emails regarding emergencies. Very interested when they are earning money though
Hello, I am sorry to hear about your issue. If this if you could email myself c.sanderson@iangibbs.com with the full address of the property. Please note Ian Gibbs Lettings and Ian Gibbs Estate Management are two different companies. Look forward to hearing from you soon.
5/5
GoogleWhat I love most about IanGibbs is their prompt response, their communication is topnotch. Every questions were answered in details.
Hello Toluwanimi, we appreciate you taking the time to write such a brilliant Google review.
5/5
GoogleA professional and expedient service. Special thanks to Katie for going above and beyond.
Hello Joshua, Thank you for the review, much appreciated. I know Katie was very happy to see that we was able to help you. Kind regards Ian Gibbs Lettings Team.
5/5
GoogleI recently purchased a property through Jonathan at Ian Gibbs. The overall service received was excellent. Jonathan was very easy to deal with and dealt with queries I had quickly. He also offered me a lot of good advice on my sale and communicated well through the chain. The overall service was honest and straightforward, which is not what people normally associate with estate agents! Would not hesitate to recommend Ian Gibbs services! Thank you
5/5
GoogleBeen renting with Ian Gibbs for 7 years now. And Keith the manager has always been very helpful and patient when dealing with our concerns , hes always ready to help. Thanks and keep it up!
Hello Rhen, thank you for lovely review. Keith, was very happy to hear that you took the time to share your experience. Kind regards, The Team @ Ian Gibbs.
5/5
GoogleVery happy with the service Vitesh provided for us.
Hello Oscar, thank you for taking the time to write a lovely review. I am glad to see we are able to provide you a 5* star service. Kind regards from the Ian Gibbs team.
1/5
GoogleShame I can’t give 0 stars. On the Lettings side - very poor service. Moving in - house was not professionally cleaned (even though it was in the contract). Slow to deal with repairs of any sorts. I always had to chase them with updates. Repairs taking months (and still not resolved). Rude passive-aggressive service from management, threatening with revenge eviction for asking for repairs. Really not happy.
Hello there, I am sorry to see the the property was not professionally cleaned prior to you moving in. We do encourage all of our clients to ensure that all of the properties we secure tenants for that the property is in the best condition prior to the start of the tenancy. If you could please email myself c.sanderson@iangibbs.com and I will assist you with your current repair issues that have not been resolved. With regards to the service we have provided you I apologize for this also and I can confirm we have had change in staff since your review.
5/5
GoogleThank you to Jonathan and the team at Ian Gibbs for making sure our purchase went smoothly. Friendly, honest and down to earth service. They were on hand to answer our questions quickly and were polite and friendly throughout.
We are always happy to help and assist and thank you for the review.
5/5
GoogleGreat people to deal with, especially Tarlika who looks after Artisan Place.
Thank you Geoff, Tarlika will be chuffed to hear she has been able to help you. Ian Gibbs Estate Management Team.
5/5
GoogleQuick response and rapidly resolve any issues.
Many thanks Dobos for leaving a five star review. The team will be very happy that we have been able to help.
5/5
GoogleThis is a very good estate agents.
Thank you Joanne! Very kind of you. From the Ian Gibbs team!
5/5
GoogleGood experience to deal with Ian Gibbs for rental property in Canterbury
Hello Krishna, thank you for so much for the lovely review. I will the team know that we were able to provide you the right service in order for you to find your new home.
5/5
GoogleI have been a tenant of theirs for a few years now and I have always been impressed with how professional, attentive and prompt the team are. Katie especially has helped me out a lot! Highly recommend!
Thank you Tom for taking the time to write us a lovely review, Katie will be very happy to see that he was able to provide you a 5* service. All the best with your move.
1/5
TrustpilotManagement Failure
Our property is managed by Ian Gibbs. One of the selling point for property is there is a Main Gate. But Ian Gibbs claims the gates keeping opening and closing causing easy failure and need to change the motor. Without checking with house owner, this company confirm us the gate need to open and closed during night hours. They never tell us how much the cost is higher but simply sacrifice our security. Never imagine why Fairview choose this management with such poor service.
5/5
GoogleWe recently purchased a property via Ian Gibbs, and dealt with Jonathan. He was very efficient, easy to reach when needed, and made the whole process easy. We are very pleased with the outcome.
We wish you all the best in your new home and thank you for your review.
5/5
GoogleWe received excellent service from Jonathan and his team, Throughout the whole of the sales process they were most helpful and proactive. We have no hesitation in recommending them. Mike and Irene
Many thanks for your kind comments.
5/5
GoogleJust purchased a property through Ian Gibbs and I am so pleased and happy with how they dealt with the whole sale. Jonathon and the team were always very accommodating and polite and just made the whole thing run smoothly. If you are looking for honest, reliable and friendly service then this is the company for you - i would not hesitate in recommending Ian Gibbs.
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