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Bairstow Eves Enfield reviews

4.5

★★★★★ Excellent

223 reviews across 1 platform

59 Southbury Road, Enfield, Greater London, EN1 1PJ

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Bairstow Eves's office in Enfield, Greater London, at 59 Southbury Road, is rated 4.5 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.5.

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4.5 / 5

223

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

1/5

Google

Poor service from this Branch, went to view flat for a cash purchase and emailed an offer, no response from them, even tried to call and it always goes to voicemail. Even when I went to view the flat the agent didn’t know anything about the flat, no double glazing but according to him it’s has, didn’t know if the flat had an up to date EICR, knew nothing about the central heating and water system. What is the point of him showing us the flat if he knew nothing about it and can’t answer basic questions.

Ash · 25 August 2022

Agent replied · 24 August 2024

Hi Mohammed, I am sorry to read you feel this way. If you wish to contact us via review@countrywide.co.uk with full details I will be able to pass your concerns onward to out dedicated Customer Care Team.

5/5

Google

Bairstoweves have been the managing agent for my property for over 5 years. I have now decided to sell and the service has been nothing short of brilliant from both the sales and the lettings team. Derek and Ali have been swift with their communication and have kept me informed with the process, the lettings team (Jodie, Genta and Dan) have been fantastic in arranging access through the tenants and I have found this process very easy. I would recommend this agency to all my family and friends looking to rent/ buy or sell as property.PositiveResponsiveness, Quality, Professionalism, Value

Ali · 25 August 2022

Agent replied

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Sarshar has been excellent with our whole process. Moving from abroad is not easy and he has gone above and beyond our expectation. Highly recommended!!!

Michele · 1 April 2023

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

Horrid branch with a disappointing service. I would not advice anyone to let from this branch. They do not give back deposits, they take you on a wild goose chase when calling, they are extremely unprofessional and i will be pursuing legal action because of how iv been treated it is disgusting behaviour. Let at your risk!!!!!!!

Vanessa · 20 April 2024

Agent replied · 19 June 2024

Hello Vanessa Bonsu, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

As a first time customer, I had a really nice experience from the first day I placed a call through to the company. I spoke to a particular agent named Elle , I had to save her name with sweet agent after the call… I’m glad my house search was sorted with Bairstow eves under a week💃 and I even got some goodies. Thank you Bairstow …

Damilola · 26 August 2023

Agent replied · 27 August 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Darryl who is the manager at bairstow Eves gave a fantastic service from the beginning to end on the sale of my property. The team was very highly professional and accomplished a quick sale on my home which was extremely impressive. They were focussed, organised and worked to a very high standard. I would definitely recommend Bairstowe eves enfield to all my friends and business colleagues who want to sell their property in the borough. Highly recommended. Thanks again to darryl and team for providing a 1st class and efficient service on selling my home. Donna, enfield

Donna · 31 July 2016

5/5

Google

I was very satisfied by all the staff at Bairstow Eves in Enfield Town, as soon as you walk in the door they are very welcoming and create a comfortable environment to be in. I would especially like to thank Shakir Ahmed for all his hard work in helping me and my family with our property. He is very polite, has great communication skills, is very warm and has given us such good advice that it was so easy for us to finally make a desicion. I would also like to thank Darryl and Nicholas who were also very helpful and respectable. (thanks for the coffee Darren) I would definatley recommend Bairstow Eves in Enfield Town as one of the best estate agents I've been to, and you will not be let down by their 10/10 service. Thank you!! From Shqiponja and family

Shqiponja · 31 July 2016

5/5

Google

Absolutely wonderful Was looking for a flat/house at short notice they found places for us and they kept in contact if other places fell through lucky enough they managdd to find us a place with plenty of room and We are very great full

Kenny · 4 November 2024

Agent replied · 11 November 2024

It’s really lovely to read another 5* review Kenny. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Shahnaz was very helpful to find our home. Highly recommended

Anju · 20 February 2024

Agent replied · 19 June 2024

Thanks for the wonderful 5* review and recommendation Anju! Best wishes, Lucy, Customer Relations.

5/5

Google

The service we recieved from Ferooq and Regggie was excellent. We were constantly updated on the sale of our property and they made the experience as pain free as possible. I would defiantly use them again with future property sales or purchases

Janina · 6 September 2019

Agent replied

Thank you for your superb 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Bairstow Eves team. Best wishes, Lucy.

5/5

Google

Very good service and lovely people. Thank you to Sarshar Darzi for his amazing help and dedication.

Rita · 25 July 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Truly an awful experience, they got me to sign the contract and even told me to put the utilities into my name and then informed me the current tenants were not leaving. When I asked for my holding deposit back they promised it within 3 to 5 days and on the 6th day I'm still waiting. You'll understand why estate agents have such a poor reputation once you deal with these guys. Avoid at all costs if you value your sanity. Truly awful experience.NegativeProfessionalism

Ben · 25 August 2021

Agent replied

Hello Ben, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

4/5

Google

Thanks to Joanne and Jodie in the Enfield branch ( and the entire team) for the service you have rendered to me for over 10 years, couldn't have asked for anything more!

Frank · 30 July 2021

Agent replied · 30 July 2023

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

We want to thank Bairstow eves and especially to Genta Bala. She showed us around the property we were interested in, her friendly and professional personality made the viewing easy, comfortable and a stress free experience! She knew a lot about the property and it made us feel very positive about finding our place. While we haven't found the right place to move to, Genta as well as Daniel remained in contact, updating us new properties to let. Thank you once again!

Josephine · 30 July 2021

Agent replied

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Sterling service from John and his team at Enfield Branch. John was always available and ready to help in progressing my sale. Would highly recommend John and his team!PositiveResponsiveness, Professionalism, Value

Tube · 25 August 2021

Agent replied

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

Professional, friendly staff on the lettings team! Sarshar and El are the dream team, they went above and beyond to help me and met every request. They kept me updated every step of the process. They ended up feeling like family. They have a lifetime relationship from me. Would defo recommend 10/10 ratings!! Thanks team ❤️

Chelsea · 28 October 2023

Agent replied · 29 October 2023

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

5/5

Google

Special thanks to Nadiyah Davis and her team in Enfiled branch who were always approachable and helpful during our letting process and thereafter. We had a really good experience with them, and would definitely recommend.

Serap · 28 July 2019

Agent replied

Hi Serap thank you so much for leaving your excellent 5 star review. I will pass your comments onto Nadiyahs manager so they can see she is providing the excellent service we always aim to deliver. Many Thanks Bairstow Eves

1/5

Google

This estate agents unprofessional company. We made appointment viewing properties, appointments time and change three times. We like to properties we ready pay deposit. He say call you today later on, no body call me. Next day I am call again, I say I want pay deposit she say can you come office tomorrow, I say ok. Next day she say properties already take deposit. Wasting my time. Unprofessional

Umit · 30 July 2022

Agent replied · 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Both Jodie and Daniel were excellent in helping us find tenants for our property. They were both professional, helpful and available when we needed them. Thank you for an excellent service.

Joanna · 25 March 2020

Agent replied

Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)

1/5

Google

Started Great with Darryl the manager, than all went downhill, he left so all his staff, there was no one to deal with as it become a ghost estate agent with only the mortgage adviser working there no one from sales as they all as mention left, a cover was sent in from another branch as a sales advisor he had too much on his plate to deal with( he tried his hardest not his fault it's the overall corporation way of working), my advise stay away from this massive estate agent (countrywide) as one day you have a fully staffed estate agent the next day they all gone, wasted 6 weeks with no one trying to sell my property, I'm furious, their area manager pretended nothing happening at the beginning until faced with reality. look at their record they are the lowest performing agency in terms of sales.

Dan · 28 July 2019

Agent replied

Hi Zied, I am sorry to hear that this was your experience and that the service declined once the old Branch Manager left but I would like to thank you for taking the time to leave us this feedback. Your feedback is important to us as Countrywide strive to consistently improve their customer experience: your thoughts, feedback and comments have been passed on to the Retail Performance Director for the area to see where improvements can be made for the future. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Many thanks.

5/5

Google

Hy, I have a very good experience with this company, the first off all I receive my deposit, and after that when I leave earlier the property, almost 2 weeks, I received my money back for this days, I believe that this says so much about the company, is very professional and very serious, in my opinion. The all staff was very kind and helpful all the time,and when I come back I wish to rent an other property with this company. Thank you for your time and job that you sacrificed and did for me Mr. Philip Dunn you are one off the best, very professional and also you are take it your job very seriously in this company, I hope that we are meet in the future. In conclusion I finish with your phrase. "I wish you all the best for the future" Best regards! Csaba

Csaba · 28 July 2019

Agent replied

Hi Csaba, Thank you for taking the time to leave this lovely review. It is always great to see wonderful comments like this, as it proves to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again, Regan.

1/5

Google

Sadly I was very disappointed with my experience with the lettings here. They are very convincing face to face, but there are far too many hidden fees that they do not tell you about. The property management team was appalling, NEVER EVER LET THEM MANAGE YOUR PROPERTY PLEASE - they do not answer tenants or landlords for weeks. We had a leak that wasn't resolved and ended up causing more damage than necessary - we are currently taking legal action against this company for negligence.

Sarah · 28 July 2019

Agent replied

Hi Sarah, I am sorry to read that you appear to be disappointment. Should you wish to raise your concerns formally with our Customer Care Team, please e-mail review@countrywide.co.uk with full details of your concerns and the property involved. Kind regards, Scott

5/5

Google

At our introductory meeting, Farooq Hottak assured me that he could achieve a speedy sale of my property, and he has done just that! He demonstrated enthusiasm, proactivity and a genuine desire to assist at every step of the way, from setting an optimum asking price, to even getting exchange done in less then 6 weeks, and helping with loft clearance! We have good reason to believe that without his diligence our sale may have faltered or even foundered. Mrs. Peggy Stoner

Peggy · 28 July 2019

Agent replied

Thank you for your 5* review of our hardworking team, in particular Farooq. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

1/5

Google

Avoid this agency!!!

Neringa · 13 October 2025

Agent replied · 13 April 2026

Please do contact us via EAComplaints@Connellsgroup.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team.

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Questions about Bairstow Eves Enfield

How many reviews does Bairstow Eves Enfield have?

Bairstow Eves's Enfield office has 223 reviews across 1 platform: 223 on Google.

What is Bairstow Eves Enfield's rating?

Bairstow Eves Enfield is rated 4.5 out of 5 across all 223 reviews, and 4.5 out of 5 on Google from 223 reviews.

Where is Bairstow Eves's Enfield office?

Bairstow Eves Enfield, 59 Southbury Road, Enfield, Greater London, EN1 1PJ.

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