Bairstow Eves reviews

★★★★★ 5/5

Google

A huge thank you to Gabriel for all his support and guidance in helping us secure our first home. He was professional, responsive, and always kept us updated throughout the process, making everything feel much less stressful. His professionalism truly sets him apart and reflects a very high standard of work. Gabriel was our estate agent in his previous role, and we wouldn’t want to miss this opportunity to thank him and commend him for his consistently excellent service. Thanks to his help, we successfully completed and couldn’t be happier! We truly appreciate everything he’s done and would highly recommend him to anyone looking to purchase a home.

Joylene · 6 April 2026

★★★★★ 5/5

Google

A huge thank you to the entire Enfield office! Ben, Jay, and Shannon were absolutely fantastic throughout the process. They never made me feel like any question was too small, and their support was invaluable. I really appreciate how they guided me every step of the way. I have to admit, I should have taken their advice on the solicitor! You were right: the cheapest option often ends up costing more in time and stress. After all the chasing I had to do, I feel like I’ve earned a conveyancing qualification myself! A special shout-out to Ahsanul, who was exceptional. I’ve worked with several mortgage brokers before, but his knowledge and professionalism stood out immediately. He saved us both time and money, and his customer service was second to none. I was initially sceptical, but he completely won me over, I’ll definitely be coming back when it’s time to renew. He explained everything clearly, broke down the true costs of moving, and showed me why the lowest rate isn’t always the cheapest over the fixed term. These are insights I’ve never had explained to me before. After my first appointment with him, the sales team even came up with a leaflet plan and found me a home I didn’t think I could afford. Truly a team effort! Thank you all for making what could have been a stressful experience so much easier. Highly recommend this team!

Ian · 13 January 2026

★★★★★ 5/5

Google

I want to say a very big thank you to the Bairstow eves team at Enfield and a big shout out to David Silver who was so helpful during our property search and supported with our moving in so swiftly and smoothly. David went out of his way to make sure we got all the documentation in time to move in when we wanted to. I will highly recommend Bairstow eves to any landlord or tenant who is looking for support with sales or lettings.

Eugene · 13 January 2026

★★★★★ 5/5

Google

We had a great experience with this letting agency from start to finish. The whole process was clear, well organised, and handled professionally. A special thank you to Kamuran for all the help and support throughout, everything was explained clearly and any questions we had were answered promptly. As first-time renters, this made the experience much less stressful. Highly recommended.

Andreea · 13 March 2026

★★★★★ 5/5

Google

I had a great experience with Kamuran at Bairstow Eves (Enfield). She was extremely helpful, professional and knowledgeable throughout the whole process. She really helped me find a lovely home that I am very happy with. Everything was handled smoothly and efficiently, and her support made the process much less stressful. Highly recommend Kamuran and Bairstow Eves Sales and Letting Agents Enfield.

Shehrie · 13 February 2026

★★★★★ 5/5

Google

We had a fantastic experience working with this estate agency, and I want to give a special mention to Jay for his outstanding service throughout the entire process. Jay was professional, friendly, and incredibly knowledgeable, he kept us informed every step of the way and was always quick to respond to any questions we had. His honest advice and proactive approach made a usually stressful experience feel smooth and manageable. I would highly recommend Jay and the entire team to anyone looking to buy, sell, or rent a property.

Gokhan · 3 August 2025

★★★★★ 5/5

Google

Thought my agent Gabriel Allen was super helpful and responsive at all times. He managed my expectations well and guided me right through to the purchase completion. All staff were brilliant actually including Ben the Branch Manager I spoke with a couple times. Thank you team!

Den · 6 April 2026

★★★★★ 5/5

Google

Kamrun has been so helpful and we do appreciate her services towards us getting a nice place. She’s very friendly and very helpful. I will recommend Bairstow Eves Sales and Letting Agents Enfield to anyone who is looking for a place to rent. Their services are super reliable. Thank you very much Kamrun once again. My family and I are very grateful. God bless you

Gifty · 3 August 2025

★★★★★ 5/5

Google

Thank you to the whole team at BE Enfield Town, for making our move as smooth as possible !! In particular Shahnaz and Kamarun who are outstanding. They’re professional, understanding and a credit to the company. Very much appreciated!!!

Salma · 23 March 2026

★★★★★ 5/5

Google

I had a fantastic experience with Bairstowe Eves Enfield Letting Agency, and I want to give special thanks to the incredible team that made the process seamless. Shahnaz, Kamuran, David, and Sarshar were all incredibly professional, responsive, and attentive to my needs. From the moment I first contacted them, they ensured that I was well-informed and comfortable throughout the entire rental journey. They listened to my requirements and showed me excellent properties that matched my preferences. The communication was clear, and they were always available to answer any questions. I highly recommend Bairstowe Eves Enfield and the team, Shahnaz, Kamuran, David, and Sarshar, who made this experience truly exceptional.

Ryu · 10 December 2024

★★★★★ 5/5

Google

I can not thank the whole team at Bairstow Eves Enfield enough especially Jodie, Sarshar and Kamuran for their endless help, support and advice at all times. They are all always very polite, professional and helpful no matter what. They have always greeted me with a lovely smile that is genuine! They will not mess you around in anyway! They will do their very best to work extremely hard to ensure customer is 100% satisfied from their services, as a happy customer will always return back for more business and will always happily recommend their services to others too! I can honestly say that I am very happy that I have used Bairstow Eves and I will definitely recommend using all services provided by Bairstow Eves to all of my friends, family and everybody else too. Thank you very much and I wish you all the very best!

Ertan · 7 December 2024

★★★★★ 5/5

Google

I cannot thank the team at Bairstow Eves Enfield enough for their incredible service and support throughout the process of finding a tenant for our property. From start to finish, Sharshar, Shahnaz, and Kamuran went above and beyond to make the experience smooth, stress-free, and successful. The entire team demonstrated a genuine commitment to achieving the best possible outcome for us. I highly recommend Bairstow Eves Enfield to anyone looking for reliable, efficient, and personable estate agents. Thank you again for your hard work and dedication, I couldn’t have asked for a better experience!

Tee · 3 December 2024

★★★★★ 5/5

Google

I had a positive experience dealing with letting negotiator Shahnaz Laloui throughout the process of securing a flat. From the very beginning she was genuine, attentive and incredibly supportive - she really seemed to care and that stood out for me while remaining professional. she took the time to understand my needs - kept me informed at every stage and what can be a stressful process felt smooth, i felt like i was in safe hands. i am very grateful for her help and that i was paired with her, I wouldn’t hesitate to recommend her to anyone looking for a letting agent. 10/10

Che · 10 April 2026

★★★★★ 1/5

Google

Avoid this agency, Extremely Stressful Experience Communication was very poor from the start. Repeated calls were ignored, emails went unanswered, and I was left chasing for updates for months with little to no response. Promised callbacks simply didn’t happen. When I decided to cancel my contract, my requests were ignored multiple times, which made an already stressful situation even worse. They also failed to renew my property listing on Zoopla for over a year, despite several requests, significantly impacting any chance of selling. Overall, dealing with them has been exhausting and unnecessarily stressful. Based on my experience, I would strongly recommend considering other agents.

Funda · 6 April 2026

★★★★★ 5/5

Google

Thank you to Kamuran and Shahnaz who were so amazing and helpful throughout the entire process! I had a great experience would highly recommend :)

Amaal · 30 March 2026

★★★★★ 5/5

Google

Shahnaz & Camoran were extremely helpful! Great estate agent. Talk to either and you’ll be in good hands.

Ahmet · 30 March 2026

★★★★★ 5/5

Google

Hello I had a very helpful person last Saturday while viewing a place Shannon was a very helpful person thank you so much

Robel · 13 February 2026

★★★★★ 5/5

Google

I would like to thank Sarshar and Shahnaz, who were so professional at the same time being very kind. They supported my sons and I through every step of the process, and they were very understanding and receptive of our needs. Shahnaz was especially helpful, turning what is often a stressful situation into a breeze. Any queries were and continue to be answered promptly. I would highly recommend,

Kate · 23 September 2024

★★★★★ 5/5

Google

Thank you Bairstow Eves for helping us get our new flat, you have been amazingly helpful and supportive from the first day that we contacted your office. The whole team was fantastic especially Shannie, our longtime search came to a halt once our plea was in your accommodative hands, and we got some goodies as well… A BIG THANK YOU BAIRSTAW EVES.

Symonz · 1 December 2024

★★★★★ 5/5

Google

We are so glad that we got in touch with your company and we received an excellent service! A big Thank you to Sashar and El for their extended customer service! Thank you again for helping us find a a beautiful property to rent. Thank you team!!!! Would recommend your service to anyone and I have already done😍. Thank you for the warm welcome and it’s very kind to give us a beautiful welcome pack which makes us feel comfortable…

Dinesh · 15 October 2023

★★★★★ 5/5

Google

I was very impressed by the services and professionalism shown by Sarshar and Kamuran throughout the whole process of finding us new tenants. Everything was explained very clearly, they stuck to all their promises and were really helpful along the way. A really professional service that I can highly recommend. Thank you Sarshar and Kamuran!

Petar · 17 December 2024

★★★★★ 5/5

Google

Shannon has been so great and helpful in our search for a property. She always makes sure to keep us in the loop and updated at every stage.

Ash · 13 October 2025

★★★★★ 1/5

Google

If I could rate this branch/company zero stars I would. I am sitting writing this review on my 36th day of no hot water or heating in the middle of winter as a tenant at one of the properties this branch manage. The customer service/ communication is awful, I have to ring continuously and email multiple times a day for any sort of update. There is an issue with our boiler and we are awaiting repairs and not one single member of staff care. I would also like to highlight the maintenance team are through Countrywide who own this company or is part of their group and they absolutely have no clue what they are doing or how to handle the situation. Even no update would be an update for us. The lady who was dealing with us, Lily Radwell the property manager has offered no support whatsoever and couldn’t care less about tenants. She has even shouted at us on the phone and hung up. At the moment we are trying to obtain our landlords details to go directly to him or obtain some legal advice as it does not look like this issue will be fixed anytime soon. It’s also very disheartening as we are good tenants who look after the property and have never failed/payed late rent. If you are planing on renting a property through Bairstow or any branch/estate agency under the Countrywide group as a tenant or landlord I strongly advise against this.

J · 20 June 2023

★★★★★ 1/5

Google

Terrible experience. They approved us and then a day later said “oops, we confused you, you’re actually rejected”. Ignored us constantly, didn’t listen to our circumstances and lied about the apartment being taken. Stay away from them. First time i called to enquire a guy picked up and made a rude comment about me and my husband after i told him about our needs. Stay away from these people, they’re horrible, rude, very fake and don’t prioritise tenants, only landlords. Landlord himself was dodgy, indecisive and elitist. These people don’t care about the average working person.

A · 19 August 2025