Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just sold a property for the first time, and Bairstowe eves Enfield handled the sale for me.
John the manager handled the majority of the work & he did a great job keeping me up to date with any developments. He also was involved with both sets of solicitors & kept all parties informed. The whole process took about 11 weeks to sell the property & im very pleased with the service. I would definitely recommend Bairstowe eves if you are looking to sell.
Many thanks to everyone involved.PositiveProfessionalism, Value
Anthony · 21 June 2022
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fantastic first meeting I had with Dace Leikuma who is the sales manager at the southbury Road office. Not only was she spot on time and very polite but extremely informative concerning the property market. Answering all my questions in detail. Thank you so much Dace. I would certainly recommend you and your company
Neil · 21 April 2024
Agent replied · 20 June 2024
Neil Friskin thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Google*Save Your Time and Money - Avoid This Place*
I highly recommend steering clear of Bairstow Eves Enfield Town. Our experience here was incredibly disappointing due to the unprofessionalism exhibited by Derek and Ben.
From the start, our emails were ignored, and promised callbacks never happened. It felt like there was no genuine interest in making a deal or following through on commitments.
If you’re looking for a place that values its clients and maintains professionalism, I suggest seeking alternatives. Save yourself the time, money, and headache!
Asta · 19 April 2025
Agent replied · 19 May 2025
We apologise for your negative experience at Bairstow Eves Enfield Town. We take all feedback seriously. We value our clients and strive for professionalism. We hope you'll consider giving us another chance in the future. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank the lettings team and especially Shahnaz for all their hard work and support.
Nothing was ever too much , she was always there to help and answer my questions, she was professional and always happy to help.
I highly recommend them .
Thank you Shahnaz 😇
Alfred · 6 June 2024
Agent replied · 20 June 2024
Thank you for leaving us your superb 5* review and recommendation Alfred. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBairstow Eaves Southend. DO NOT USE!
DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!
Stacey · 27 August 2026
★★★★★ 5/5
TrustpilotBairstoweves recently acted on my…
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky · 17 March 2025
★★★★★ 5/5
GoogleHad a wonderful experience thanks to Dean at Enfield, he was really knowledgeable and helped me get my deposit back with ease. Thanks Dean - would recommend you to anyone.
Sharna · 22 March 2025
Agent replied · 19 May 2025
Hi Sharna,
Thank you so much for your fantastic 5* review! We're thrilled to hear that Dean was able to assist you effectively and make your experience a positive one. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotLucy and Chris were amazing
Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!
Adam · 4 August 2025
★★★★★ 5/5
GoogleMy mother was purchasing a house and had terrible, stressful problems with the top of the chain and it looked like she was going to lose the house she had set her heart on. Simon and his team called daily to give us updates which I found to be extremely professional. Simon and his Manager stepped in over and above their roles and managed to sort out the issues at the last hour. We eventually exchanged and completed and are happy bunnies thanks to Simon and his team. Simon the next burger is on me!!! - Score 11 out of 10.PositiveResponsiveness, Professionalism
La · 24 August 2021
Agent replied · 20 June 2024
Thanks for the wonderful 5* review and kind comments! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn Antoniou and Alisan Sanoglu (Bairstow Eves, Countrywide) were the agents for the house I bought in Enfield. Alisan's knowledge and excellent understanding of the local market helped me decide to buy the house.
John has helped me during the purchase process. He communicated between the sellers and me. He was always available to answer my questions. He worked well beyond what one could expect. He was open, transparent and reliable and always reachable during the entire purchase process, including on Sundays and stayed in touch constantly.
He has been an excellent mediator between me, vendors and our solicitors to help expedite the buying process. He kept me informed and calm throughout the purchase process.
Both were very professional and personal. It was absolutely a great pleasure to work with John and Alisan. If ever I was to buy a property again, I would not hesitate to go straight to John and Alisan at Bairstow Eves, Countrywide. Highly recommend.
Thank you, John and Alisan, for your hard work, expertise, help, and support.
Janroj · 21 June 2021
Agent replied · 20 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am a landlord with properties in the UK for the last 15 years. Lanes/Bairstow Eves have managed my properties all this time. I find this company to be very Professional with all staff very courteous..Just an hour ago I called their office looking for documents in a hurry I talk to Genta Bala and within 30 minutes I had them emailed to me. That is the quality of service you will get from Bairstow Eves. In all the 15 years I never had a problem with any of my tenant's thanks to Lanes and Bairstow Eves finding good quality tenants ..As a landlord, I find this is the company's greatest strength. I would highly recommend this company to any landlord or potential Landlord.Joe Lawless.
Joe · 21 June 2021
Agent replied · 20 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with Bairstow Eves, the team was professional, friendly, and kept me well informed throughout the process. Everything was handled smoothly and efficiently. Highly recommend!
Linda · 10 April 2025
Agent replied · 19 May 2025
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy brother and I have had the pleasure of having Shahnaz Laloui (at your Enfield branch ) as our letting agent. She has been absolutely amazing!!!!!!!
She is very informative, professional, kind and very patient.
Thanks again Shanaz you’re fantastic!!!
Vivian · 16 March 2026
Agent replied · 16 April 2026
We are so thrilled to hear that you had a positive experience with Shahnaz at our Enfield branch! Our team prides ourselves on providing exceptional service and we're so glad Shahnaz was able to exceed your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleA real estate agency to avoid, they provide lousy customer service. I had an appointment to view a rental house four days in advance, asked for a shift change, and spent 45 minutes on two buses, only for a lady to call me 15 minutes before the appointment saying the house had already been rented... unscrupulous people!
Nuno · 16 October 2025
Agent replied · 16 April 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at … More
★★★★★ 5/5
TrustpilotStaff at this branch especially Mia has…
Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!
Victoria · 12 May 2026
★★★★★ 1/5
TrustpilotABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY
To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.
Ketan · 14 July 2026
★★★★★ 5/5
GoogleThanks to this wonderful agency, we are now home owners, it’s a miracle!
Farouk is the go to guy for anything to do with properties, he really went the extra mile for us. With his help we managed to secure the mortgage deal we needed to buy the home which was at first only just out of our reach.
We didn’t actually buy our home through Bairstow, but meeting James and Farouk played a vital part in acquiring the property we had our eye on.
We’d originally made an offer on a home which was turned down, but with our new mortgage agreement our offer had finally been accepted. Despite not getting a sale out of us, Farouk was so happy to hear we’d finally made it. What a long journey it had been!
We are so grateful to these people for helping us the way they did, they treated us as good friends being reliable, caring and very knowledgable. We count ourselves extremely lucky for having met Farouk and his lovely team, with James and Silvan making dreams come true!
Renee · 21 June 2020
Agent replied · 20 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleWe are renting our flat through Bairstow Eves for one year already. We just had an accident that we locked our keys in the flat and we couldn't get into flat. We called Bairstow Eves office just few minutes before the agency closes and we were lucky there still was sales manager Reginald Sealy in the office. He kindly agreed to bring the keys to us and basically saved us stress and money which we otherwise would have payed to Locksmiths to open our door. Thank you Reginald, it was very kind of you!
Saulius · 21 June 2020
Agent replied · 20 June 2024
Wonderful to read that you had a fantastic experience with our local Bairstow Eves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
★★★★★ 5/5
GoogleAn update to my previous review:
I still would like to comment on their Excellent service!
The agent demonstrated interest in my search criteria and immediately informed me when something came up. The support and guidance i received during the process is 5 star, definitely will check first with them when i move again in the future.
At the end of my tenancy the entire Enfield team was there to assist me every step of the way with my end of tenancy tasks due to relocation back to my home Country, where i would like to give special thanks to Daniel & Joanne for all their efforts.
Highly recommended!
Stylianos · 21 June 2020
Agent replied · 20 June 2024
Many thanks for your wonderful 5* review. Best wishes, Tracey.
★★★★★ 5/5
TrustpilotExcellent Service from Daniel McAlister
Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.
Imtiaz · 8 August 2025
★★★★★ 5/5
GoogleAbsolutely the best team ever. Nothing is ever too much. Shahnaz is now family with the level of care, attention, professionalism and kindness shown to me. Highly recommend them and I will be continuing to support them in the future too. Thank you Shahnaz
Darshana · 21 May 2024
Agent replied · 20 June 2024
Darshana Monawer thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you Lisa Brookes
Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.
Grant · 1 March 2024
★★★★★ 5/5
GoogleI want to give a five star review to Ms Kamuran Enver at the Enfield branch.She has been so helpful and has taken the stress out of everything relating to the two properties i hold with them.Kamuran has given me amazing advance and has always been there when i need help. Thanks..Danny
Danny · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words, Danny! At Enfield branch, our priority is always to make our clients' lives easier. We're delighted to hear that Kamuran has provided you with exceptional service and guidance with your properties. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have recently rented out my property with Bairstoweves and I can honestly say that it has been amazing, the team have communicated efficiently throughout the entire process keeping me updated with viewings, feedback and helping me prep my property for the new tenants. Special thanks to Genta for her professional and friendly attitude throughout. If could offer more stars I would and I highly recommend all landlords to use them! All the best!
Katrina · 21 June 2021
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.