Trusted Agent profile · Enfield

Bairstow Eves Enfield reviews

3.2

★★★★★

800 reviews across 2 platforms

59, Southbury Road, Enfield, EN1 1PJ

Bairstow Eves's office in Enfield, at 59, is rated 3.2 out of 5 across 800 reviews on two platforms, including 198 Google reviews rated 4.6.

Google logo

4.6 / 5

198

Reviews on Google

This office

Trustpilot logo

602

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exemplary team at Bairstoweves

The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.

Lesley · 25 April 2023

5/5

Google

The team here acted as letting agents for me on my house. They were fast, efficient and very effective. Communications were good and reassuring. Ivan, Sarshar and Shanaz were all very professional and also polite and friendly. I particularly appreciated the quick WhatsApp responses from Shanaz!

Laurence · 21 June 2023

Agent replied · 20 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The staff at Bairstow eves Enfield its amazing!Shahnaz is a great professional,definitely knows how to make you feel at home even though you are not renting yet. They proceeded our request very quickly, in less than a week we were approved and we already moved in.

Reni · 21 June 2023

Agent replied · 20 June 2024

Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.

1/5

Trustpilot

I sold a house, overcharged for fees, headache

L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.

Paul · 15 July 2026

5/5

Google

really nice home and really great staff good customer service david and karmen was a great help and helped me move into a property of my dreams just before xmas

Kadeem · 16 January 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are so happy to have been a part of helping you find your dream property just in time for the holidays. Our team works hard to provide exceptional customer service, and David and Karmen are true assets to our company. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I just wanted to leave this review to praise Shanon. She is a lovely bubbly professional person who is understanding, patient and always greets you with a smile. She is hardworking and always puts the customer first. She engages with prospective buyers with knowledge about the property and with helpful suggestions for those who lack vision. You can clearly sense her passion for her job and she will always do her best to accommodate the customers' needs and makes them feel at ease.

Penny · 25 July 2025

5/5

Google

Shahnaz is soooo good, lovely and friendly person. Helped a lot in the whole process. Would like to send my regards to her. I wish her to continued success. Also all are same for Jodie as well. With my best regards to both of them

Enes · 21 June 2023

Agent replied · 20 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Bairstow Eve rental team in Enfield have been fantastic in supporting me with securing a rental. Shahnaz was amazing keeping in contact and answering all my queries. Thanks team :-)

Kiefer · 21 May 2024

Agent replied · 20 June 2024

Many thanks Kiefer for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

One star because no stars is not an…

One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.

Lavinia · 8 May 2023

5/5

Trustpilot

Excellent service at Bairstow Eves Sanderstead

We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!

Honeysuckle · 25 January 2023

5/5

Trustpilot

Amazing customer support

Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!

Luciano · 3 November 2023

5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

5/5

Google

I would highly recommend Bairstow Eves in Enfield. Our house purchase was handled by Farooq Hottack, who was absolutely brilliant from start to finish. Farooq was always quick to respond to any questions we had, and I was really impressed with the speed and efficiency at which he was able to progress the sale. Reg was also great as well - thank you!

Patrick · 21 June 2020

Agent replied · 20 June 2024

Really lovely to read another 5* review. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

I rented a flat with your services. This was an extremely efficient and professional service. The two young ladies Nadiyah and Jodie are particularly good. They respond to queries very quickly and they get things done. They are really helpful and very polite staff. I am very happy with your good services. Especially, thank you so much Nadiyah for quick rental and quick respond. Regards

AYDIN · 22 June 2019

Agent replied · 20 June 2024

Hi Aydin Thank you very much for this review and 5* rating! I am delighted to hear that Nadiyah and Jodie provided such good service and were extra quick to respond to any queries! Kind regards, Jake

5/5

Google

We’re property developers and recently worked with Bairstow Eves Enfield, specifically Jay and Ben, to sell 10 properties. From start to finish, they delivered an outstanding service. Their professionalism, communication, and commitment …

LRS · 16 November 2025

Agent replied · 16 April 2026

Thank you for choosing Bairstow Eves Enfield for your property development needs. It was a pleasure to work with you and we are thrilled to hear that you were impressed with our team, particularly Jay and Ben. We take pride in delivering … More

5/5

Google

I am very happy with the service I have received from Reginald. He constantly kept in contact with me during my search for a property and this continued once I had made an offer and was going through the conveyancing process. Reginald was always professional in his approach and any questions I raised he would come back to me with the answers in a timely manner.

Fiona · 22 June 2018

Agent replied · 20 June 2024

Thank you for the great recommendation! The team in Bairstow Eves in Enfield are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire purchase process. It's great to see that you were able to benefit from their excellent service. Best wishes in settling into your new home. Regards, Sarah.

5/5

Google

and gave My experience with Bairstow Eves is quite pleasant and the agency not only met my expectation but went beyond. They were quite professional and transparent in their dealings with me up to when I got the keys to my rented apartment. They thereafter were in touch to see to my family settling down comfortably in the new residence. Shahnaz Laloui, who is the Lettings Negotiator, gave my interaction with the agency a personal touch explaining every portion of the contract agreement and options available.This enabled me to take an informed decision on the property. I would recommend Bairstow Eves to any customer who wants to rent/let or purchase a property.

Tokunbo · 22 January 2024

Agent replied · 20 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had the most amazing experience from Kamuran at the Enfield Bairstow Eves branch. From the moment I called the branch to my moving in dates she was phenomenal along with …

Linda · 16 November 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave this incredible review! We are thrilled to hear that Kamuran and our team at Bairstow Eves provided you with exceptional service. Our goal is to make your moving experience as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

I’m a landlord who’s been with Bairstow for approaching two years. The agents themselves are fantastic, they’ve found me great tenants who have paid on time and looked after my property. This being said, in January this year I’ve had a minor issue which has taken them approaching 4 months to deal with. Their property management company are terrible! They won’t answer my calls, I’ve chased them repeatedly to get the job done and I’ve now been told after 4 months that I have to source my own contractor to finish the job. I’ll be ending my contract with them as soon as I can

Munuse · 20 May 2025

5/5

Google

My first time I've been with them and it's been a good experience and very friendly staff

Jason · 16 March 2026

Agent replied · 16 April 2026

"Thank you for choosing our business! We're thrilled to hear that your first experience was a positive one and that our staff provided friendly service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

5/5

Google

Writing a report on behalf of my Aunty who recently moved into a property with Bairstoweves, Agent Genta was there throughout the entire process making the transition into her new property as smooth as it could be. Really pleased with the service and would recommending to friends and family as well as myself.PositiveResponsiveness, Quality, Professionalism, Value

Mr · 21 June 2021

Agent replied · 20 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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