Every review we hold for the Emsworth office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleMe and my partner was looking for a hand to help move and Hugo managed to help us achieve that and helped us the whole way through the process! He was so helpful and made sure we had the right property for us, we couldnβt thank him enough, heβs very good with communication and replied and reassured us with everything straight away, thankyou Hugoπ
Liyah Β· 22 April 2024
Agent replied Β· 25 August 2024
Dear Liyah Chudley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
Google5* Agency. Jessica Illman is a star. She made it super easy for us to find a new home, always kept us up to date. Thank you π β¦
Stefan Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Stefan, thank you so much for your kind words regarding Jessica in our Emsworth branch. We do hope you enjoy living in Emsworth. Kind Regards David Sibley Senior Manager
β
β
β
β
β
5/5
GoogleFantastic swift service from everybody involved in securing our rental property. Jessica was very friendly, efficient, and always happy to help along the process. Highly recommended!
Mini Β· 26 August 2023
Agent replied Β· 21 June 2024
Thank you for taking time to write this review regarding your move with us and in particular, Jessica. We hope you enjoy your new home. Kind Regards David Sibley Senior Manager
β
β
β
β
β
5/5
GoogleTyler has been so helpful this morning I cannot fault him in making sure the last part of the sales process was smooth and prompt. Thankyou again Tyler.
Heidi Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Heidi Mckeand
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleIt is always difficult when you want to rent and secure a property. After meeting David we were lucky that Hugo dealt with accepting us as tenants and he was so helpful and professional. That really makes such a positive difference in these days so Hugo helped us get the home that we wanted to be in.
Derek Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Derek, From all of us in Emsworth Branch we hope you enjoy living in your new home. Best Wishes David Sibley Senior Branch Manager
β
β
β
β
β
5/5
GoogleGreat service and very professional. Dealt with Lisa-Jane with the initial onboarding, and Lauren for the letting of a new house. Both very professional and helpful - and the house has been let in a day! Very pleased, would not hesitate recommending.PositiveResponsiveness, Professionalism
Melanie Β· 26 August 2021
Agent replied Β· 21 June 2024
Dear Melanie Young!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Emsworth branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
β
β
β
β
β
5/5
GoogleWe have let through Leaders for 7 years, and I particularly recommend Suzanne who has managed my property for 5 of these years. She is accurate with her advice, acts quickly and is totally reliable. Furthermore, she is a pleasure to work with.
Mo Β· 22 June 2021
Agent replied Β· 21 June 2024
Dear Mo Harris,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
β
β
β
β
β
5/5
GoogleLeaders have been great with helping us to find a tenant and with keeping us up to date every step of the way . The communication has been faultless and the patience Leaders have shown throughout the process has been appreciated. Thanks for your help David , Amy
and Hugo
Joanne Β· 28 October 2024
Agent replied Β· 11 November 2024
Dear Jo, Thank you for this lovely review on the service you received. We are sure the new tenants will enjoy their new home! Best Wishes David Sibley Senior Manager.
β
β
β
β
β
5/5
GoogleI am very pleased with the service. Very professional. They deal promptly with the enquiries . Jess is lovely, helpful and kind.
Thank you so much.
Sky Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you so much for your kind words regarding the service you received from Leaders in Emsworth. Its been one of our busiest months in over 2 years and I am very pleased to hear Jess made your property move smooth and enjoyable as it can be! Best Regards David Sibley Senior Manager
β
β
β
β
β
5/5
GoogleHaving just moved from Kent and bought a house in Emsworth we found that Tyler and Grace were very helpful and supportive throughout. They were very professional and friendly, making for a good experience.PositiveResponsiveness, Professionalism
Rod Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Rod,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleThe team at Leaders really helped me through the process when renting a place for the first time. They were both friendly and professional, particularly Suzanne who responded so quickly with all queries I had. I could not recommended more highlyPositiveProfessionalism
Mike Β· 22 June 2021
Agent replied Β· 21 June 2024
Dear Mike Reavley,
Thank you for the great review of our Leaders Estate Agents Emsworth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleVery good experience with Hugo in Leaders who has been very helpful in making sure everything has gone as smoothly as possible from viewing the property to sorting our referencing to collecting the keys. Thankyou for making my move so easy and hassle free.
Stephen Β· 20 December 2024
Agent replied Β· 27 December 2024
Dear Stephen Champion
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleWe have had a wonderful experience with Leaders. Hugo helped us into our dream home. He has been so supportive, caring and kind. He helped us with every step of the move and has offered a lot of comfort during such a stressful period. Thank you Leaders and Hugo for everything you have done for us and continue to do.
Kirsty Β· 23 March 2024
Agent replied Β· 21 June 2024
Dear Kirsty, Thank you for leaving this glowing review on the customer service you received from Hugo at our Emsworth branch of Leaders. Hugo is relatively new to the industry but has proved himself to be someone that loves his job ! I wish you a very happy stay in your new home David Sibley Senior Manager.
β
β
β
β
β
5/5
GoogleMandy Hall at Leaders Emsworth was an exceptional Property Manager for our fully managed property. She dealt with everything effectively and professionally. Nothing ever too much trouble. She is a credit to the Branch and we would highly recommend her. Lisa and Barry Snow.
Barry Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Barry, thanks for taking the time to leave a review. We are delighted you have been happy with the service and would highly recommend us. We'll be sure to pass on your kind words.
β
β
β
β
β
5/5
GoogleBeing an overseas student faced utterly confusing moments during booking viewings and hiring accommodation in general. Very grateful to Leaders agency and Amy particularly, for being the most patient and amicable person who led me through all these unfamiliar procedures! All the best!
Anton Β· 13 December 2024
Agent replied Β· 27 December 2024
Dear Anton Somov
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleLeaders have been absolutely excellent to us! David and Hugo have been absolute stars through the whole process, both are extremely professional and made us feel relaxed and like we were in safe hands from the beginning. We will 100% be using Leaders Emsworth again in the future and would recommend their services to anyone!
Ashley Β· 31 May 2024
Agent replied Β· 21 June 2024
Dear Ashley, Thank you so much for sharing your customer experience you had with Leaders in Emsworth. We wish you both all the very best for the future. David Sibley Senior Manager.
β
β
β
β
β
5/5
GoogleMe and my partner have rented a flat with the help of Leaders Emsworth team. We are now ready to sign the renewal of the tenancy agreement for the third year. All this time, the one who helped us, the one who guided us was Miss Suzanne Cutler, our property manager. She has always done an absolutely amazing job, being happy to help us, solving any issue requiring attention in a professional, efficient way. We are more than happy with this fantastic property manager, so a big thank you and definitely 5 stars for her.
Florin Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Florin,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
4/5
GoogleAaron Wells went above and beyond to get things turned around in short time, including cleaning a fridge!
Sarah Β· 25 September 2023
Agent replied Β· 21 June 2024
Dear Sarah, Thank you so much for leaving this review for your recent customer service you received from Leaders and in particular Aaron Wells. Aaron has been with us for just over a year now and he is an absolute asset to us! Best Wishes David Sibley Senior Manager
β
β
β
β
β
5/5
GoogleSuzanne Cutler has been our day to day interface for some years. She has great attention to detail, is always responsive, represents us extremely professionaly in all our dealings with tenants. We are very satisfied clients.PositiveResponsiveness, Quality, Professionalism
Peter Β· 22 June 2021
Agent replied Β· 21 June 2024
Hello Peter Bolton
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
β
β
β
β
β
5/5
GoogleI am so impressed and pleased with the very high level of service we received from Hugo at Leaders, helping me and my parents to secure a lovely rental property for them. He went the extra mile to help us, again and again, ensuring everything went smoothly and everyone involved was happy. Thank you so much.
Jennifer Β· 22 April 2024
Agent replied Β· 21 June 2024
Dear Jennifer, Thank you for taking time to write this review on the service you received from Leaders Emsworth and namely Hugo. Hugo has only recently joined us here in Emsworth so its particularly pleasing to read how well he is doing! We wish your parents all the very best in their new home. David Sibley Senior Manager
β
β
β
β
β
5/5
GoogleJessica Illman from Leaders is a very pleasant helpful, and efficient young woman.
She is particularly adept at matching potential renters to the right properties and was especially helpful in securing the rental property weβre currently in. Her communication skills are excellent and we were very happy with all stages of the process. We would have no hesitation in recommending Leaders to anyone.
Victoria Β· 25 September 2023
Agent replied Β· 21 June 2024
Dear Victoria, Thank you for taking time to write this glowing review for the customer service you received from our Emsworth branch and Jessica in particular. We are very proud of her consistent attention to detail when she is assisting new tenants to their new homes and we are looking forward to her progression with Leaders. All the very best to you in your new home. David Sibley Senior Manager
β
β
β
β
β
5/5
GoogleJessica was very professional, helpful and very very patient π highly recommend leaders to friends and family. β¦
Nikki Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Nikki, Thank you for your kind comments regarding Jessica and your customer journey with Leaders in Emsworth
β
β
β
β
β
4/5
GoogleJessica was excellent at organising viewing and all documentation of our rented property which is a bit quirky.
Julia Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Julia,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleA huge thank you to Jess at Leaders Emsworth. Fast, efficient and friendly service, would highly recommend!
Caroline Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Caroline, Thank you for taking time to write this review about your customer experience with Jessica at our Emsworth Branch. Jessica has recently been promoted which im sure you will agree she has deserved! Best Wishes David Sibley Senior Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.