5/5
TrustpilotEasy letting process
The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.
Trusted Agent profile · Emstrey, Shropshire
Verified
DB Roberts Head Office reviews in Emstrey
★★★★★
279 reviews across 2 platforms
6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG
DB Roberts's office in Emstrey, Shropshire, at 6a The Professional Quarter, is rated 4.6 out of 5 across 279 reviews on two platforms, including 1 Google review rated 5.0.
About DB Roberts Emstrey
Based in the Professional Quarter, our Head Office is home to our Marketing Centre - 'Hub' of our business.
Reviews
Every review we hold for the Emstrey office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Service
Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.
Agent replied · 22 October 2024
Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you
2/5
TrustpilotIf you use DB Roberts and sell your…
If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.
Agent replied · 22 October 2024
Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts
5/5
TrustpilotGreat support as always from Bethany…
Great support as always from Bethany and DB Roberts team.
5/5
TrustpilotEmily was very helpful and efficient
Emily was very helpful and efficient, excellent communication and I was very pleased with the service received
5/5
TrustpilotContinuing a great relationship
We’ve worked alongside Bethany and the DB Robert’s team for some while and find them all great to work with. Very affable, astute and accommodating. Many thanks
5/5
TrustpilotA fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.
Agent replied · 22 October 2024
Thank you for your valuable feedback! We look forward to continuing to work with you!
5/5
TrustpilotGreat Estate Agents
Emily and Andrea were very helpful, they coordinated multiple viewings for me and kept me updated through the whole process, and always readily contactable.
5/5
TrustpilotI found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated. Definitely use them again
Agent replied · 22 October 2024
Thank you for sharing your experience with us! We look forward to the opportunity to assist you again in the future.
1/5
TrustpilotThis company is an absolute joke
This company is an absolute joke, as they are commissioned based they only have their own interests at heart and are not interested in helping secure a property I was trying to purchase,I had a purchase with them agreed and the house taken off the market,Only to find out they still allowed others to view the proper And make offers to the vendor and sell the property fromUnderneath me, causing me to lose time and the property and money after instructing solicitors and paying a mortgage broker to get me the best deal,My advice to anyone reading this, is DO NOT buy with this company and avoid at all costs, they definitely can’t not be trusted and will screw you over to make a few more pennies for their own pocket.
5/5
TrustpilotBethany was extremely professional and…
Bethany was extremely professional and helpful! I would highly recommend DB Roberts Properties.
5/5
TrustpilotEveryone at DB Roberts is excellent!
Everyone at DB Roberts is excellent at their job. All correspondents were handled with pristine attention to detail and amazing work by all involved. A special mention has to go to Alex who helped us in the first instance and always checked on us before and after our house viewings. He is a credit to the company and should be commended for his efforts in trying to find our forever home.
5/5
TrustpilotGreat team
Steven and Emily were very helpful, open and knowledgeable through the surprisingly short process. Thank you for the help.
5/5
TrustpilotVery efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.
Agent replied · 22 October 2024
Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service.
5/5
TrustpilotExcellent service from Bethany today
Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you
5/5
TrustpilotProbably the best lettings agent we…
Probably the best lettings agent we have experienced, Nicole is fantastic and always proactive.
5/5
TrustpilotExcellent Customer Service
Dealt with Emily who was friendly, helpful and polite.
5/5
TrustpilotEmily was amazing nothing was too much…
Emily was amazing nothing was too much trouble a true professional thanks Emily
5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. Kept us up to date along the way and tried to make things as easy as possible. Very much appreciated.
Agent replied · 22 October 2024
Thank you so much for your kind words! If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best!
5/5
TrustpilotBethany was really helpful sorting my…
Bethany was really helpful sorting my move, the process was painless and easy, highly recommended
5/5
TrustpilotClaudia provided a great service.
Claudia was pleasant to work with and understood my needs. She worked to make my transaction smoother and quicker.
5/5
TrustpilotAmazing service by the lovely Tia
Amazing service by the lovely Tia. Helped me every step of the way to secure our new rental property, answered every question I asked and was fast at keeping me updated. I couldn’t be happier with the service provided by herself, such a happy friendly lady! Super duper service from DB Roberts. 10/10 Thankyou so very much
5/5
TrustpilotThey made us feel very comfortable &…
They made us feel very comfortable & kept us update throughout our process with the house hunting. The whole team have been Lovely.
Agent replied · 22 October 2024
Thank you for your lovely feedback! We’re pleased to know that you had a positive experience with our team. If you need any further assistance, please don’t hesitate to reach out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about DB Roberts Head Office
How many reviews does DB Roberts Head Office have?
DB Roberts's Emstrey office has 279 reviews across two platforms: 1 on Google, 278 on Trustpilot (across the whole business).
What is DB Roberts Head Office's rating?
DB Roberts Head Office is rated 4.6 out of 5 across all 279 reviews, and 5.0 out of 5 on Google from 1 reviews.
Where is DB Roberts's Emstrey office?
DB Roberts Head Office, 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG.
