Every review we hold for the Emstrey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended for a tricky sale
We initially thought our probate sale would be straightforward, but a large stock of similarly sized new-build properties on the level market meant it proved trickier than we’d hoped. However we appointed DB Roberts after meeting 4 agents in total as they seemed very professional, realistic in terms of achievable sale price, and very responsive - all combined with a fair price. We had unavoidable issues with our sale (cancellation of purchasers’ sale at last minute!) but they were very practical and got a regular range of good quality viewings throughout the process. They also liaised regulator with updates and useful overview on what the local market was doing. We finally achieved the price we wanted and we have happy new owners moving in this week. Highly recommended.
Xx · 28 August 2024
★★★★★ 4/5
TrustpilotThe way my calls and inquiries were…
The way my calls and inquiries were handled especially by Tia, is absolutely fantastic especially being a foreign national trying to rent she made the process so stress free. I wish there were more people like Tia,and the whole friendly crew at DB Roberts and Partners.
Samson · 19 September 2024
Agent replied · 22 October 2024
Your kind words about Tia and our team mean a lot to us and we’ll be sure to share your compliments with them. If you need any further assistance in the future, please feel free to reach out.
★★★★★ 5/5
TrustpilotProfessional and efficient service
I have been with DB Roberts for some years now and they have always been very professional with their service.
They have always provided good advice and use reliable tradespeople to carry out works at reasonable rates.
I particularly appreciate the efforts of Nicole and Lisa who have always been available to provide support and advice.
Having the stability of being with a company which has been around for many years is important ; and for those looking for an Estate Agent, I would highly recommend this team.
John · 17 August 2024
★★★★★ 5/5
TrustpilotVery good communications and service
Very good communications and service, Emily kept us up to date all through the selling process. We were also advised of properties available to purchase in our price range.
Rose · 3 October 2024
★★★★★ 5/5
TrustpilotI have used DB Roberts as my letting…
I have used DB Roberts as my letting agents for a number of years now. In all that time, I have found the service they provide to be very professional. My more recent interactions with Nicole have lived up to this. Nicole has dealt with my queries and property related issues very promptly. Tradespeople have been engaged swiftly ensuring work is completed with minimal disruption to tenants. Where there have been questions, Nicole has quickly had these answered.
S · 23 August 2024
★★★★★ 5/5
TrustpilotDB Roberts always give me great service
DB Roberts always give me great service. I let out two properties and they give me the confidence that they find the right tenants for both properties without delay.
My properties have been in their hands for about 10 years now and they have not let me down thus far.
Mrs · 13 June 2024
Agent replied · 22 October 2024
Thank you for your positive feedback about DB Roberts and our property management services! We appreciate your trust and loyalty over the years.
★★★★★ 5/5
TrustpilotBethany is a star
Bethany is a star!
Bethany has always communicated well regarding any works that need doing to our home and never complains even when I feel like I’m nagging. Couldn’t ask for a nicer property manager
Taylor · 24 May 2024
★★★★★ 5/5
TrustpilotBest estate agents ever
Best estate agents ever! Been in one of their rental properties for the last 3 years and I can honestly say it's been bliss. I hear/read horror stories from others about their experiences with agents and landlords but never had any negative experience with DB Roberts. They are very prompt in response to problems and go above and beyond to get things fixed. Sorted my blocked drainage on short notice over a weekend. They take their clients comfort seriously.
They'll be the first ones I'll call as soon as I get my own property.
Special shout to Nicole Stiller......She's the best!!
Thank you DB Roberts
Anonymous · 9 July 2024
★★★★★ 5/5
TrustpilotA positive selling experience
Emily has been a great point of contact. She has supported us through both buying and selling our house. She has always been very approachable and helpful, as well as setting up appointments for us to host viewings.
R · 12 March 2024
★★★★★ 5/5
TrustpilotSo happy with dbroberts very friendly…
So happy with dbroberts very friendly and professional I've been with them for a few years now Nicole is alway happy to help and has made renting my property out effortless would highly recommend
Emma · 25 May 2024
★★★★★ 5/5
TrustpilotNice and Easy Process. Very Helpful Staff
The whole process was very straightforward and Emily was very friendly and helpful. Made the somewhat intimidating experience of putting in an offer for a first home a pleasant one.
Tio · 19 July 2024
★★★★★ 5/5
Trustpilot5 star service from Nicole!
Nicole is always lovely and very helpful with talking to us and our tenants. She is quick to reply and is happy to help with any questions we may have being first time landlords.
Emily · 15 April 2024
★★★★★ 5/5
TrustpilotI have a property which I purchased…
I have a property which I purchased with a view to renting for a period while I spent some time overseas.
I agreed to use the Agent D B Roberts to let the property and keep me informed about people who would want to rent it.
This agent has performed an absolutely super job letting the apartment, vetting the client and getting necessary work done to keep the property up to date.
During approx 10 years the Senior Property Manager and the Head of Property Management have been excellent managers and provided me with a very efficient service, and kept me up to date with any problems advising on solutions then resolving all problems satisfactorily.
I am very pleased with the total service given over all these years.
Michael · 1 May 2024
★★★★★ 5/5
TrustpilotTia Scott at db Roberts 100% excellent
Tia Scott at db Robert’s as helped us every step of the way it was smooth and stress free form filling no problems at all highly recommended think they must be one of the best agents I have dealt with 100%… the lady named Alison shown us around the property very positive and professional manner answered our questions truthfully and we have keys to the property in next 7 days very happy couple …thanku for finding us our new home
Lynne · 26 April 2024
★★★★★ 4/5
TrustpilotOur experience as first time sellers
Katie has made the whole process so much easier by giving us as much time as we need, always answering calls and having the emotional intelligence to connecr on a real level which inspires confidence in the company ethos
Steven · 20 October 2025
★★★★★ 5/5
TrustpilotExcellent agent to work alongside…
Excellent agent to work alongside thanks Db Roberts. Big mention to Nicole Stiller to who has been wonderful in providing prompt information required as always.
Harjinder · 20 February 2026
★★★★★ 5/5
TrustpilotExceptional Property Management services
Having DB Roberts and the team property manage my property is full piece of mind. Living so far out of where the property is located, ensures that my tenants needs are constantly met, in good time and with expert support And; that I am fully compliant as a Landlord, which isn't always easy to understand. The DB Roberts Property Management team take care of absolutely 'everything' and they're always a pleasure to speak with. Would highly recommend using their services, their expertise, which all backs up their fantastic reputation.
Hayley · 20 March 2024
★★★★★ 5/5
TrustpilotExceptional service - First time buyer
As a first time buyer, I was initially apprehensive about the entire process of finding the right property for me and my partner. However, Jess at D B Roberts has made the whole process smooth sailing, leaving me thoroughly impressed and satisfied. The team took the time to understand my needs, preferences and budget constraints and used their expertise to help me narrow down my search. I wholeheartedly recommend D B Roberts to anyone in search of a reliable and trustworthy estate agent. Thank you!
Ella · 29 February 2024
★★★★★ 5/5
TrustpilotVery supportive and understanding staff member …
Emily has been very supportive and communicative from the very start. She keeps me updated every step of the process. Shows understanding and empathetic.
Ilene · 26 July 2024
★★★★★ 5/5
TrustpilotHelpful, responsive and friendly staff
Helpful and friendly staff who went out of their way to facilitate everything we needed throughout the whole viewing / buying process.
They are quick to respond to emails and calls, and very honest / genuine.
Sam · 12 September 2024
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re here to assist you with anything you need in the future. Thanks again for choosing DB Roberts!
★★★★★ 5/5
TrustpilotI was very much enjoying the experience…
I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move
James · 17 November 2023
Agent replied · 22 October 2024
Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.
★★★★★ 5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Danielle · 25 June 2024
Agent replied · 22 October 2024
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
★★★★★ 5/5
TrustpilotGreat service
Very helpful and made things run smoothly
Le · 29 May 2026
★★★★★ 5/5
TrustpilotExcellent customer service
Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.
Jacqui · 8 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
