Trusted Agent profile · Emstrey, Shropshire

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DB Roberts Head Office reviews in Emstrey

4.6

★★★★★ Excellent

279 reviews across 2 platforms

6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG

DB Roberts's office in Emstrey, Shropshire, at 6a The Professional Quarter, is rated 4.6 out of 5 across 279 reviews on two platforms, including 1 Google review rated 5.0.

Google logo

5.0 / 5

1

Reviews on Google

This office

Trustpilot logo

278

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Emstrey

Based in the Professional Quarter, our Head Office is home to our Marketing Centre - 'Hub' of our business.

Reviews

Every review we hold for the Emstrey office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tia - great

Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.

Peter · 18 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to share your experience with Tia!

4/5

Trustpilot

The letting management team at DB…

The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents. Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama. I wouldn't hesitate to recommend them. Thank you.

Fiona · 21 August 2024

5/5

Trustpilot

We had a property check

We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!

Denise · 18 March 2026

Agent replied · 11 May 2026

Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.

5/5

Trustpilot

Amazing!

Cannot recommend Andrea enough :) Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️

Charmaine · 28 June 2024

Agent replied · 22 October 2024

We appreciate your feedback! If you ever need further assistance, we're just a call away!

5/5

Trustpilot

The team at DB Roberts are always very…

The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.

Parmy · 4 November 2025

5/5

Trustpilot

An excellent service from D B Roberts…

An excellent service from D B Roberts as they helped us find our new home. Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings. A totally professional, caring and customer focussed service from the team who treat you as a person not a "number" Thank you all for looking after us so well!

Darrell · 24 April 2024

5/5

Trustpilot

Happy tenant. Thank you DBRoberts Team

All of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly. Megan, Nicole and Bethany have all been outstanding in communication, efficiency and kindness. Thank you. I appreciate it beyond I can express.

Vânia · 27 February 2026

5/5

Trustpilot

The DB Roberts team are kind and have tenant clientsat heart ..they have…

The DB Roberts team is superb.they have thier tenants clients at heart. At point where they wish to give me the house but for landlord's decision,they still cared for me and wish I get a place to rent.i really appreciate all the staff effortlessly magnificent especially Tia. God bless you Tia and your team for your kind words

Prince · 11 July 2024

5/5

Trustpilot

Nicole stiller has been absolutely…

Nicole stiller has been absolutely amazing in helping us to swiftly get a move in date, she has made it so nice and easy and has been so lovely and helpfull, very responsive, professional and so polite. She's a credit to your company

Lisa · 30 May 2026

1/5

Trustpilot

absolute scammers

absolute scammers, homeowners and buyers avoid at all costs. this estate agency takes money on the side from the people who they help buy the properties, they do not convey the higher offers to their clients, instead they would only forward the lower offers and one offer from the person who paid them on the side to secure the property, absolute joke. we had the highest offer on a property and were told that the customer chose somebody who deserved the property more than us even though there offer was lower than ours, poor old owner doesn't even know he got mugged by these scammers and lost a few thousand pounds.

Rav · 26 June 2025

5/5

Trustpilot

Emily Little is very humble,friendly…

Emily Little is very humble,friendly and approachable person and always gave clarity to the queries I had.Still in the process of completion of purchase of our first home and are happy with the services provided.Would recommend.

Simi · 4 December 2023

Agent replied · 22 October 2024

Thank you for your recommendation and we look forward to assisting you throughout the completion process!

5/5

Trustpilot

Bethany has made things very easy

Bethany and the team have made being a landlord pretty straight forward. I dont have you do anything and often i forget im a landlord.

Joe · 2 September 2025

5/5

Trustpilot

Bethany is very helpful

Bethany is very helpful, open and communicative. All queries quickly resolved, really a great experience. Thanks!

Mike · 27 November 2025

5/5

Trustpilot

Stunning Nicle Stiller!

Over the past months, Nicole Stiller has consistently demonstrated exceptional performance as a property manager. Her prompt responsiveness and meticulous attention to reported property issues have been truly outstanding. Her professional conduct has been exemplary, and I believe that if all property managers exhibited the same level of dedication as Nicole Stiller, many tenant-property manager-landlord challenges would be significantly mitigated. She certainly deserves a pay rise!

Nelson · 6 November 2025

5/5

Trustpilot

Bethany is great

Bethany is always really lovely and helpful. If anything needs sorting out she’s quick and efficient at getting things done

Bethan · 15 October 2025

5/5

Trustpilot

I highly recommend D B Roberts &…

I highly recommend D B Roberts & Partners; an excellent estate agents. The staff were very professional, helpful and efficient throughout the process. They kept me informed and updated in a timely manner. I had regular contact with Adam Foster, one of the Sales Negotiators, and I can't praise him enough. Thank you :-)

Emma · 21 March 2025

Agent replied · 4 October 2026

Thank you so much for your lovely review and recommendation! We will pass your comments onto Adam. If we can help with anything in the future, we’re only a call away 😊

5/5

Trustpilot

Excellent Service

Ellis was knowledgeable and supportive. An excellent communicator who me made feel as though I had been handled proffesionally.

Linzi · 16 October 2025

5/5

Trustpilot

Excellent service and friendly people

Excellent service and friendly peopleThey couldn't have been better for helping my 82 year old mother sell her property and Katie Dennant was especially kind and willing to go the extra mile.All the office staff were helpful and and pleased to sell mom, successfully move house, I can't remember all their names but Katie and Sam do need a special mention

Customer · 5 March 2024

5/5

Trustpilot

Nicole Stiller is awesome!

Nicole Stiller is always prompt, communicates effectively and very approachable. Highly recommended. Thank you Nicole!

Luke · 2 November 2025

5/5

Trustpilot

Fast and Proactive

Emily was really attentive booking in viewings and asking all the right questions to avoid wasting time. Emily was in touch most days as she knew I was keen to get my property sold quickly and she really helped to move things along for me. My property was sold STC within a month with her help 😊

Katie · 19 March 2024

5/5

Trustpilot

I’ve been with d b Roberts for a lot of…

I’ve been with d b Roberts for a lot of years as a landlord, I’ve always been pleased and at ease knowing they do so much to help, always there when needed. Bethany is a fantastic person that helps 100% with any issue. Thank you so much. 😊

Linda · 27 August 2024

5/5

Trustpilot

Jane was really accommodating

Jane was really accommodating, has managed to squeeze us in twice for short notice viewings! Really appreciated the flexibility. She was really friendly and didn't make us feel pressured.

Rose · 2 December 2023

Agent replied · 22 October 2024

We're thrilled to hear that Jane made your experience enjoyable. We look forward to helping you find your perfect home!

5/5

Trustpilot

I had a great experience throughout the…

I had a great experience throughout the process and couldn’t be happier with the service I received. Megan Hickling, at DB Roberts, was professional, friendly, and extremely helpful from start to finish. She was always quick to respond, kept me well informed, and made the whole process smooth and stress-free.

Consumer · 28 January 2026

5/5

Trustpilot

Over the moon 02-02-2022

Over the moon! 02-02-2022Finally managed to pick up the keys to my new dream home!Jay and her team have been nothing but amazing!Had to pleasure to finally meet Jay, Kiri and Sam for the 1st time today .Special thank you to Jay who is an absolute doll, with her help and input she proactively pushed the sale through in my favour and made it all happen.What is meant for you will find its way! Keep doing what you guys do best.....because you are the best!Enjoy the well deserved thank you chocolate box.....lol!Much Love and Best WishesAnita..xxx

Neet · 2 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews

Questions about DB Roberts Head Office

How many reviews does DB Roberts Head Office have?

DB Roberts's Emstrey office has 279 reviews across two platforms: 1 on Google, 278 on Trustpilot (across the whole business).

What is DB Roberts Head Office's rating?

DB Roberts Head Office is rated 4.6 out of 5 across all 279 reviews, and 5.0 out of 5 on Google from 1 reviews.

Where is DB Roberts's Emstrey office?

DB Roberts Head Office, 6a The Professional Quarter, Shrewsbury Business Park, Emstrey, Shropshire, SY2 6LG.

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