Trusted Agent profile · Elmbridge

Jackson-Stops Weybridge reviews in Elmbridge

4.8

★★★★★ Excellent

819 reviews across 3 platforms

37 Queens Road, Weybridge, KT13 9UQ, Elmbridge, KT13 9UQ

Jackson-Stops's office in Elmbridge, at 37 Queens Road, is rated 4.8 out of 5 across 819 reviews on three platforms, including 353 Google reviews rated 4.9.

Google logo

4.9 / 5

353

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

463

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

New boiler for Christmas

I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj

Jaroslav · 6 December 2023

Agent replied · 23 October 2024

Dear Jaroslaz, it's wonderful to hear that you feel you were dealt with by safe hands by Loren, and we're delighted that you took the time to leave a review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

William Jordan has been our contact for…

William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William

Customer · 8 February 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a review, and we will pass on your kind words to William Jordan. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

So glad we chose Jackson-Stops to sell…

So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!

DD · 2 July 2021

Agent replied · 23 October 2024

Thank you your five star review, complimenting Neil's strong communications skills. Best wishes from us all at Jackson-Stops.

5/5

Google

My fiance and I had the pleasure of working with Jackson-Stops Weybridge branch as we looked for a new home. Our agent Joe went above and beyond to make the process as simple and speedy as possible- he kept us updated and informed throughout what can, in some instances, be quite a stressful process/waiting period, answered any questions and queries we had as quickly as possible, and was very thorough in explaining everything they needed from us. Joe even went so far as to sent us photographic instructions when it came to document signing, this was especially helpful as working together but remotely was preferable to numerous office visits during this years Covid lockdown and restrictions. Our experience with Jackson Stops as a whole has been nothing but positive and we're very grateful for the part they have played in us getting into our lovely new home.PositiveResponsiveness, Quality, Professionalism

Sidney · 12 January 2021

5/5

Google

We have been extremely impressed with Tierney’s approach to our recent rental search. Although we did not end up proceeding with a property of theirs, Tierney ensured to keep us updated with suitable properties as soon as they came available. Although we did not end up proceeding with a property through Jackson Stops, we would highly recommend them as your suitable agent. Thank you Tierney and the rest of the Jackson Stops letting team for all of your hard work.

PB · 12 January 2021

5/5

Google

I highly recommend Jackson-Stops. Within a couple hours of making an enquiry on a property I had seen on the website, Justine was able to provide four very suitable viewings back to back on the same day. With a diary that is often packed, this level of responsiveness is exactly what I was looking for. Justine was very knowledgeable about the properties, and able to point out the positives and negatives specific to my requirements. Although my journey with Jackson-Stops has only just began, I am confident they will be able to find me my next home very soon.PositiveResponsiveness, Quality, Professionalism

Neil · 29 December 2020

5/5

Trustpilot

I can highly recommend Jackson-Stops

I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.

Freddy · 20 March 2023

Agent replied · 23 October 2024

Dear Freddy, we're very pleased that you rated the service you received from Lottie and Hayley as excellent, and we will pass on your kind words to our Newmarket team. Best wishes from all of us at Jackson-Stops.

5/5

Google

Toby was fantastic with my recent purchase, he was very knowledgeable about the property and responded quickly to any additional queries I had, both before and during purchase. He kept me updated with progress regarding completion and helped to ensure everything went smoothly, and his post-sales support has been a great help. I strongly recommend Toby and Jackson Stops to anyone buying or selling a property.PositiveResponsiveness, Quality, Professionalism

Chris · 25 October 2022

5/5

Trustpilot

I cant praise Ella and the team at…

I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results

Wayne · 22 February 2021

Agent replied · 23 October 2024

Thank you for praising the proactive and professional service from Ella and our Cranbrook team. Best wishes from us all at Jackson-Stops.

5/5

Google

Danielle and Scarlet have been really lovely trying their best to help find me a new rental property. Thanks for all your help.

Tarryn · 18 October 2025

Agent replied · 22 October 2025

Dear Tarryn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards,Katie

5/5

Trustpilot

Fantastic company to deal with

Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.

Jonathan · 31 March 2021

Agent replied · 23 October 2024

Dear Jonathan, thank you for praising our Newmarket team for their support during your speedy relocation. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A great experience!

Efficient, hard-working and approachable! Justine, Tim and John have been incredibly helpful and managed to secure a sale on our house within 15 days! Phone calls were promptly returned and any request was happily and quickly arranged. When a second viewing was requested on a late Friday evening, Justine paused her weekend to support us with this. The professionalism and dedication from this team is breath taking. Thank you for a great experience. You excel at what you do!

Lottie · 27 March 2023

Agent replied · 23 October 2024

Dear Lottie, it's wonderful to hear that you felt our team was efficient, hard-working and approachable and that you had a great experience. With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops Newmarket

Jackson-Stops Newmarket was our seller's agent. They, specifically Lottie, have been truly brilliant and could not have been more helpful and supportive. Communication has been excellent throughout, and Lottie has been proactive and facilitated our purchase quickly and efficiently without fuss. We are impressed and grateful.

A · 2 March 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave this reveiw, complimenting Lottie's hard work and professionalism. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Very helpful when getting settled in to…

Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team

Ruby · 17 November 2025

Agent replied · 22 January 2026

Dear Ruby, we are pleased to hear our team helped you to settle in your new home and thank you for your five star review of Jackson-Stops.

5/5

Google

We have had a good experience with Jackson-Stops Weybridge. More specifically, we really appreciate the help we got from Rosie Poole. She has gone the extra mile showing us potential new homes and have been very active in keeping us up to date on new properties that were suitable to our interests. We will be very happy to look at properties again in the future with her help.

Anders · 29 December 2023

Agent replied · 24 October 2024

Dear Anders, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Highly Recommend

We purchased a property via Jackson Stops Newmarket. The team were very friendly, professional and motivated to keep the chain together, especially when it got rocky. Their experience and reach to others within the industry e.g. mortgage brokers, was very helpful and positively contributed to the outcome. Special mention for Sam, she is an absolute STAR, your employer should be very glad to have you!

Phil · 26 February 2024

Agent replied · 23 October 2024

Dear Phil. a wonderful review - thank you. We are pleased that you found our Newmarket team to be friendly, professional and motivated, and that you would recommend their services. We will be sure to pass on your special mention to Sam. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent Service & Communication

The Jackson Stops team have been brilliant thus far, whether that is physical viewings or over the phone comms. They are polite, courteous and enthusiastic, and are very helpful - no matter the question. Oscar at the Weybridge branch has been particularly excellent. He has advised on offers and suitability, and gone above and beyond trying to help us find the perfect place.Couldn't recommend more.

Amber · 22 February 2024

Agent replied · 23 October 2024

Dear Amber, we are so pleased that you would recommend the services of Jackson-Stops and that the Weybridge team. especially William, have been brilliant. With best wishes from everyone at Jackson-Stops.

5/5

Google

Working with the weybridge jackson-stops branch was a delight. All staff members incredibly helpful, friendly and professional. Would highly recommend.

John · 2 November 2025

Agent replied · 9 November 2025

Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Selling a modern apartment in Weybridge turned out to be much more complex and stressful that I first anticipated. However, at all times Justine showed tenacity and a very positive attitude. She was always responsive to phone calls and emails, and dealt with solicitors in an assertive yet professional manner. Driven to close the deal Justine did what needed to be done and set the pace for exchange and completion.

Peter · 22 April 2025

5/5

Trustpilot

JACKSON STOPS BARNSTAPLE

We have been dealing with a huge number of agents whilst looking for a new home and to be honest, the majority of them were not particularly helpful or appear to care that much at all. So when it came to working with James and Ria, it was an enormous relief. I could not recommend Jackson Stops in Barnstaple more highly. I must have made about 50 phone calls and sent over 100 e mails over a 6 month period - and every single time, nothing was a problem, every issue was resolved quickly, efficiently and with a lot of care and attention. A fantastic service in every way for which will will be ever grateful.

Maria · 17 January 2023

Agent replied · 23 October 2024

Dear Maria, what a fantastic review of our Barnstaple branch and team and we are delighted that you have taken the time to write. We're pleased that you found the service efficient and delivered with care and attention. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Couldn't recommend them more

Been using the lettings department for years for our rented houses and have found Jackson-Stops Bury st Edmunds to be outstanding.

Mrs · 14 October 2025

Agent replied · 17 October 2025

Dear Mrs Bevan, it is wonderful to receive such a glowing recommendation, and we will pass on your thanks to our Bury St Edmunds team. Thank you and best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great advice and service from the whole team

Since moving to Newmarket more than 15 years ago, we have only used Jackson Stops and Staff in. Newmarket. The most recent time was last September, when we decided to sell a property we had been renting. The whole team gave us great advice and service from setting the pricing strategy, managing the viewings and the end of tenancy for our tenants. We achieved a sales price that was £30,000 above the guide price. Thank you team Jackson Stops.

Martin · 20 January 2023

Agent replied · 23 October 2024

Dear Martin, thank you for leaving a review about the great advice and service you received from our Newmarket team. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Extremely impressed

I have had the pleasure of working with Kathryn Anderson while we are looking to buy a house.She is extremely professional, honest and is in regular contact to keep us up-to-date.We hope we can continue to do business with her.Thank you Kathryn at Jackson-Stops!

Melanie · 12 March 2021

Agent replied · 23 October 2024

Dear Melanie, thank you for highlighting Kathryn's integrity and communication skills. We will make sure your feedback reaches her. Best wishes from us all.

5/5

Google

Amazing rental experience. Veronika and her team have been cooperative, thouroughly professional and very accommodating. Really positive agency and highly recommended

Abdullah · 25 October 2023

Agent replied · 24 October 2024

Dear Abdullah, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Marilyn Plews, Customer Relations Team

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