Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleToday we made an offer for a Apartment in Weybridge and it was accepted by the seller. Freddy Fearnley guided us through the viewing process in an expert manner and his knowledge of the area was very valuable for us to reach a decision. Great Job!
Andreas · 17 October 2024
Agent replied · 24 October 2024
Dear Andreas, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
TrustpilotAmazing over a stressful time
During a very stressful time being unsure if we would get our new property keys in time before our current rental tenancy, Jackson-Stops were very helpful and understanding with us and pushed along each step of the way. David in particularly worked very hard to ensure we would obtain our keys as soon as possible.I can't thank this company enough as they've pulled through in the end and allowed us to secure our lovely property while still having an overlap with our rental one :)-Daniel Carnovale
DANIEL · 13 May 2022
Agent replied · 23 October 2024
Dear Daniel, thank you for the five star review. We're glad David was able to take some of the stress out of your move. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotTireless Help & Support from the Barnstaple Branch.
We cannot speak too highly of the help, support and encouragement we received from James Carroll and his wife Ria at Jackson-Stops, Barnstaple. They fully understood the significance to us of the move we were making, and never made light of it. And they gave us assistance and advice with our purchase (which was not through Jackson-Stops) as well as our sale. They were so completely professional in their work for us, but also friendly and supportive, pushing and battling for us, or asking a pointed question, or making a diplomatic phone call, at just the right moments. And when the going got tough, there was no-one else I would have wanted watching our back. We have made a life-changing move, very much for the better, and James and Ria played a very significant role in making that happen.Thank you.
D · 27 April 2022
Agent replied · 23 October 2024
Thank you so much for sharing your experience of our Barnstaple team, highlighting Ria and James's professional, knowledgeable and effective estate agency service. We wish you every happiness in your new home. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe Stars at Jackson, Stops
I only wish there were more stars to award !Jackson, Stops in Alderney Edge have come up trumps again .This time we used the rental department headed by the one and only William Jordan.They offer the most efficient and professional service in a helpful and friendly manner, always delivered with a smile while putting the clients wishes to the forefront.
Jacqueline · 9 February 2024
Agent replied · 23 October 2024
Dear Jacqueline, a glowing review - thank you! We are delighted that the service you received was efficient, professional and friendly. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleEloisa has been so great with helping us find our new place. Communication was consistent all through out and really accommodating to our needs. A really good experience.
Stephenie · 1 November 2024
★★★★★ 5/5
GoogleOutstanding..! Joe Russell went above and beyond to ensure my needs were met. This is exemplary of how all estate agents should act however, how most experiences at competitors have shown, this isn't always the case. He is a credit to the business. I look forward to dealing with Jackson-Stops Weybridge, more particularly Joe, again in the not so distant future. Thank you again and merry Christmas!!PositiveProfessionalism
M · 25 October 2021
★★★★★ 5/5
TrustpilotMakes the challenges of letting much smoother
Moving to a new country is always a challenge. Paula B. and Jackson-Stops really helped make the process much smoother. I felt supported through the letting process. My move in was complicated by Covid and they were so helpful during that very stressful time.I feel like they give me plenty of notice if there is a need to enter the home and follow up on any needs.I plan to be here quite awhile and, if I ever need to move, feel I would look through their properties first.Thank you!
Terri · 22 March 2022
Agent replied · 23 October 2024
Dear Terri, thank you for taking the time to write a review for our Newmarket lettings team. We're glad to hear our staff, Paula in particular, took the stress out of your overseas move and you are happily settled in to your new home. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotLottie and the team at Jackson-Stops…
Lottie and the team at Jackson-Stops have been great to deal with and they have made the purchasing experience very easy and straightforward. I would highly recommend using Lottie and the Jackson-Stops team for any property transactions.
Cormac · 19 May 2021
Agent replied · 23 October 2024
Dear Cormac, thank you for taking the time to review the professional service you received from Lottie at Jackson-Stops. We're glad to hear her professionalism shone through. Best wishes from us all, Jo from the marketing team.
★★★★★ 5/5
TrustpilotToby and all the Jackson-Stops team…
Toby and all the Jackson-Stops team have been amazing! They are so professional, helpful, easy to contact and go that extra mile. If we buy or sell in the future we will of course use Jackson-Stops.Thanks Toby!
Libby · 29 April 2021
Agent replied · 23 October 2024
Dear Libby, thank you for your glowing review of our Jackson-Stops Mid Sussex team, Toby in particular. Best wishes from us all.
★★★★★ 5/5
TrustpilotWe purchased our first property through…
We purchased our first property through Jackson-Stops. From start to finish they were amazing.Throughout the whole process they kept in contact with us either through email or telephone call. Keeping us up to date with updates from the seller or the solicitor. Even when we were waiting for long periods of time for information, they would keep us informed that they are doing all they can to keep the process moving.Once we completed and we went to pick up the keys, we were greeted with friendly and chatty employees who were really happy for us. They even gave us a bottle of champagne which was a really thoughtful touch. They even said if they ever needed us we could contact them which we felt reassured and felt like we had support even after completion.We will definitely go back to Jackson-Stops for future purchases.Thank you again!George and Olivia
George · 11 February 2022
Agent replied · 23 October 2024
Dear George and Olivia, thank you so much for your glowing review. We're proud of our team's professionalism, experience and friendly approach guided you safely through your purchase. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops , Burnham Market
We would like to offer special thanks to Jackson Stops in Burnham Market. Tim, at the outset, then Carolyn and Jo, were always extremely professional and competent as well as calm and very pleasant, steering us through the sale. We certainly appreciated this help and would not hesitate in recommending them to others.
Rke · 9 May 2024
Agent replied · 23 October 2024
Dear Rye, we will pass on your kind words and thank you for taking the time to leave a review. We are pleased to hear that your experience with our Burnham Market team is one that you would recommend. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotMargaret Heath is the best
Margaret Heath is the best. She goes out of her way to be helpful.
Roz · 19 October 2023
Agent replied · 23 October 2024
Dear Roz, another wonderful review for Margaret! Thank you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe had to sign the tenancy agreement within a short time frame due to individual circumstances. Joe was very informative and responded quickly in order to keep this moving and kept the process stress free. The keys were handed over in time and I am very excited to move in to my new flat! I can't thank Joe and the Jackson Stops team enough!PositiveResponsiveness, Professionalism
Joline · 25 October 2021
★★★★★ 5/5
TrustpilotBrilliant work !
Jodie and Paula were simply outstanding! They made the move effortlessly and pleasent .very professional but also extremely friendly.could recommend them high enough .keep up the good work girls !
Brett · 1 April 2022
Agent replied · 23 October 2024
Dear Brett, thank you for taking the time to write a review of our fantastic Newmarket lettings team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe started looking to buy a property and were assisted by Sunny Hassan. He was excellent throughout the process and we were very happy with his knowledge and professionalism. Especially compared to some other agencies that we dealt with. Although we decided to put our search on hold, he was amazing and we wanted to at least give him a shout-out.
N · 25 October 2023
Agent replied · 24 October 2024
Dear N M, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sunny, and do not hesitate to contact us again. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
TrustpilotKarl was great to deal with
Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.
Kevin · 30 March 2023
Agent replied · 23 October 2024
Dear Kevin, thank you for taking the time to leave a review for Karl at our Lancashire branch. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleHaving used a few agents now in Weybridge and local areas, I have to say Jackson-Stops, was by far, in a league of their own (in a good way)!! Seamless, smooth, customer focused, attentive, passionate to mention a few! Moving couldn’t have been easier. To mention a few names where service went above and beyond; Joe, from start to finish you were a delight to deal with! As were you Claudia. And even after the move, the aftercare with Lesley again is something to a whole new standard of customer care! Thank you once again Jacksons! Would recommend to anyone!
Sean · 25 October 2021
Agent replied · 24 October 2024
Dear Sean, We are delighted that you took the time to leave such a fantastic review which the Weybridge team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
GoogleWe had rented a property for six years with Jackson-Stops that they managed.
In the last 15 years they were the only agent we had come across with that provided a service second to none. Always professional and highly responsive from start to finish.
Lesley from the Weybridge branch is the most helpful property manager ever, saving us all the stress knowing that we are in safe hands and well looked after. I can honestly say that we have stayed for that many years in that property because of her service way and beyond.
As we had to switch agents when moving out recently we quickly realised what a big difference it makes Jackson-Stops’ continuous highest quality standards that we hope to enjoy again in the future.PositiveResponsiveness, Quality, Professionalism
Adel · 25 October 2021
Agent replied · 24 October 2024
Dear Adel, Thank you for your kind words regarding our Weybridge office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Marilyn Plews Customer Relations Team
★★★★★ 5/5
TrustpilotTop marks to Lottie and the team!
Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!
Emma · 11 May 2021
Agent replied · 23 October 2024
Dear Emma, thank you for describing your experience working with Lottie and our Newmarket team. Best wishes from all the staff at Jackson-Stops.
★★★★★ 5/5
TrustpilotHigh quality and substantial publicity
Very good brochure and a great amount of publicity.
Rodney · 6 November 2025
Agent replied · 20 March 2026
Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.
★★★★★ 5/5
TrustpilotThe best letting agency for Military!
I’ve lived in Newmarket for 4 years and the Jackson Stops Staff has been nothing short of amazing! Being Active Military you hear of the horror stories with letting agents and I have had zero issues. I deployed 3 times while here and each time Paula & Jodie stopped by my apartment, checked on it, adjusted the thermostat if needed & they checked on me as well. They really treat you like family. Even during my move out inspection I hired a bad cleaning company and they reported the company to base housing to help other service members not use them as well. They truly care & go above and beyond if I could have stayed 4 more years I would have stayed in my apartment! I’ll miss Peel House & The Jackson’s Stops Team in Newmarket. If your Active Duty & you want a smooth transition in and out I highly recommend this company! I’ve lived overseas for 10 years & i’ve never had a better experience than HERE!
Latrice · 29 August 2021
Agent replied · 23 October 2024
Dear Latrice, thank you so much for your heartfelt appreciation of our Newmarket team, we are sorry you are leaving the area and wish you every happiness in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleHad a great experience with Jackson stops. Tierney was very helpful. Helped me find the perfect place. She was very responsive. If i had any questions she would get back to me straight away. Made the whole ordeal stress free. Amazing service and would use Jackson Stops again should i need to. Thank you Tierney you was amazing! Would recommend to anyone.PositiveResponsiveness, Professionalism
Daniel · 25 October 2021
★★★★★ 5/5
GoogleI recently bought a property through Jackson Stops in Weybridge. They were extremely helpful from start to finish. Tobias Davies was my estate agent and he played a crucial part in getting the sale / purchase of the properties done. Without him it may not have happened! Thank you Toby, thank you Jackson Stops, I highly recommend both of them.PositiveResponsiveness, Quality, Professionalism, Value
Barry · 25 October 2021
★★★★★ 5/5
GoogleSold our property and then rented with Jackson-Stops. Tim and Natalia were excellent in guiding us through the sale, providing invaluable advice and guidance, and then helping to push the sale to a conclusion. Anthony, on lettings, secured viewings and a rental extremely quickly and was very attentive and supportive throughout. All of the team were very professional and personable..PositiveResponsiveness, Quality, Professionalism, Value
Mark · 25 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.