Jackson-Stops Weybridge reviews in Elmbridge

★★★★★ 1/5

Trustpilot

Sadly 1 star

Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.

HihelloHey · 11 August 2023

★★★★★ 5/5

Google

Fantastic buying experience from Jackson-Stops. We dealt with Sunny throughout the whole process and he was professional, supportive and communicated everything to us. Thank you for all your help.

Jonathan · 25 October 2023

★★★★★ 5/5

Google

We recently purchased a property through Jakson-Stops in Weybridge and were very pleased with the service. In particular Sunny and Tim were very quick to reply to our questions and queries and as first time buyers they made us feel comfortable and relaxed throughout the buying process. My fiancée and I would highly recommend using their services again in the future.

James · 25 October 2023

★★★★★ 5/5

Google

The team at Jackson Stopp made the sale and purchase of our new house effortless. Great communication and an all round good experience.

Douglas · 27 February 2024

★★★★★ 5/5

Trustpilot

A Fantastic team

A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular

Consumer · 25 August 2023

★★★★★ 5/5

Trustpilot

Great service from Jackson-Stops

Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.

HappyCustomer · 6 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Jackson-Stops

I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.

Claire · 25 July 2023

★★★★★ 5/5

Google

I recently moved to the UK and naturally had to find a place to stay. I approached several agencies. Anthony Miles at Jackson-Stops was the ONLY consultant who personally reached out to me. He has taken me around to see rentals, he as followed up and he has kept in touch even when we were not sure whether we would move into the area he covers. He has since passed me on to his colleague in sales and here too we have received immediate reaction. Thank you Anthony and Jackson-Stops Weybridge.PositiveResponsiveness, Professionalism, Value

Susan · 25 October 2021

★★★★★ 5/5

Google

Very good service from Toby Davies and the Jackson Stops team. Toby was very patient through what was a stop-start search for a house but consistently provided a list of available properties and was able to facilitate when we found the one we wanted. The process from offer to exchange was great with Toby showing a full understanding when we had to go slightly slower than others in the chain had wished. Would strongly recommend his service as well as Jackson Stops who have been very helpful in helping us find the right house in Weybridge.PositiveResponsiveness, Professionalism

Jamie · 25 October 2021

★★★★★ 5/5

Google

Jackson-Stops' sales team is incredibly impressive. They are professional and personable and really go the extra mile to consider your personal situation and recommend a solution which will deliver results for you in the timeframe desired. They follow-up and make phone contact regularly which I found incredibly reassuring and helpful. The entire team are excellent - Justine Davies was my account manager and called me twice a week with updates and to discuss our strategy, ensuring that we were anticipating market fluctuations rather than reacting to them.PositiveResponsiveness, Quality, Professionalism, Value

Karina · 25 October 2021

★★★★★ 5/5

Google

A fantastically professional, friendly and approachable estate agent. We had the luck of having Max Englemann assist us. He sourced appropriate properties for us to view, was attentive, listened to our needs and gave us some really good, genuine and understanding advice when trying to find our first property to buy. Tierney was also on hand for a house viewing and her positive personality gave us such confidence in Jackson-Stops as an agent. It felt as if they were really on our side. The fact that each property was in great condition and very on point as to our needs gives an indication of the quality of homes you can expect with Jackson-Stops. Thank you for your help.

Fiona · 25 October 2021

★★★★★ 5/5

Trustpilot

Great Job Karl

Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale

Mark · 3 March 2024

★★★★★ 5/5

Google

Danielle is amazing! So professional and made me feel so comfortable on my viewing

Izzi · 26 July 2024

★★★★★ 1/5

Trustpilot

Current purchase

Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.

Justin · 28 June 2023

★★★★★ 5/5

Google

Sebastian was fab at helping me find my next rental - really on the ball, flexible, funny and always on time. Thank you!

Amanda · 6 June 2025

★★★★★ 5/5

Google

Jackson Stops were very involved on the journey from having the offer accepted to completion ensuring that any issues were quickly resolved. The agent I was dealing with Rosie Poole, provided regular updates on the progress of the chain, sellers position and the conveyancing. I can safely say that without Rosie’s persistence the lengthy and complicated chain of properties would of have not completed without any major issues!

Car · 28 March 2024

★★★★★ 5/5

Google

Thanks to Lesley and the team for their professional, friendly and helpful service throughout my rental term. Always on hand, quick and supportive responses, with clear information provided throughout. I wouldn't hesitate using and recommending Jackson-Stops in the future...

Simon · 25 October 2022

★★★★★ 1/5

Trustpilot

Booked a viewing of a property in…

Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.

PD · 10 July 2023

★★★★★ 5/5

Trustpilot

Genuinely(

Genuinely(, Lauren, Caroline and Ann have been amazing. Old properties have issues and these guys jump on it straight away. Lauren is so professional and friendly. Brilliant.

Consumer · 21 October 2023

★★★★★ 5/5

Google

Freddie Fearnley provided us with great service and he had arranged a good list of viewings in a professional and supportive approach. He helped us with questions and queries, and finally helped us find a lovely home. Recently our offer has been accepted and we appreciate his efforts. We highly recommend his services!

Joanna · 2 December 2024

★★★★★ 5/5

Trustpilot

Recommended

Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.

Eugenio · 5 July 2023

★★★★★ 5/5

Trustpilot

Loren Pogue is a great communicator and…

Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops

Luke · 10 October 2023

★★★★★ 5/5

Trustpilot

If your thinking of selling your…

If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.

GDJR · 22 July 2025

★★★★★ 5/5

Trustpilot

Selling made easy

James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.

Nigel · 1 February 2022