Trusted Agent profile · Elmbridge
★★★★★
819 reviews across 3 platforms
37 Queens Road, Weybridge, KT13 9UQ, Elmbridge, KT13 9UQ
Jackson-Stops's office in Elmbridge, at 37 Queens Road, is rated 4.8 out of 5 across 819 reviews on three platforms, including 353 Google reviews rated 4.9.
353
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
463
Reviews on Trustpilot
Business-wide
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
GoogleHave dealt with many estate agents over the last 6 months and Tim Firth has been by far the most professional, knowledgeable, prompt and friendly. It's been a pleasure dealing with him. A breath of fresh air!
Dear Romill, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery happy with the team at Jackson Stops Weybridge. Jackson Stops helped with the purchase and sale of my mothers property after her passing. The team have been so helpful with everything so far. The property has been on the market just over 1 week and they have sealed the deal with an asking price offer. Very happy to recommend them. Thank you. Great work.
Dear Matt, It’s great to hear that you have had a brilliant experience with our Weybridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Katie
5/5
GoogleWe had a great experience when looking at houses across Weybridge. Rosie Poole was superb in both local a housing market knowledge and her approach to perspective buyers. Excellent work 👏 …
Dear Luke, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rosie, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.
5/5
GoogleJackson stops offers an amazing 5 star service to its clients from our point of view. We appreciate all the help offered in particular from Rosie Poole who did take a lot of time and effort to book all our viewings on the days requested given our tight and busy schedules. She has excellent negotiation skills and her attention to detail made the whole viewing process easy for us. We were not too sure about the areas we were looking at for our future home but she helped us to think outside the box and we are now looking forward to move to our future home with a more focused and enlightened point of view. She quickly engaged with us as clients and worked in a favourable way considering our needs at all times.
Dear Sabrina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rosie. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team
5/5
GoogleA big thank you to the lettings team at Jackson Stops. Richard is very knowlegeable and professional and delivered an amazing outcome in a very short time frame. The team, special thanks to Jordan, made the process incredibly easy and stress free. I would highly recommend their services.
Dear Kate, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Marilyn Plews, Customer Relations Team
5/5
GoogleMy partner and I are first time renters and so were new to the process and steps of moving. Thankfully we had the pleasure of working with Jordan, who has been extremely helpful and communicative. I felt very comfortable speaking to her over the phone or via email if I had any queries. Her responses were always prompt and clear - she has made the entire process very smooth and easy for us. Many thanks to Jordan and jackson-stops!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy agent was Oliver Day at Jackson Stop, he was very friendly and warm and helpful. I must say Oliver was a very polite and helpful young man, he resolved all the questions I got on the property I viewed. I also found this company provided a very professional and warm service in general as every time when I happened to speak to someone in his office while he was not around, they were all very smiling and helpful towards to me. Oliver’s boss was also very helpful too. In short, they are a good professional estate agent with a very warm attitude! Thank you Oliver.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom the moment they came out to value my property, Jackson-Stops Weybridge were professional, offered a great service and kept to this throughout the whole sales process. They kept in constant contact with me and updated me before I ever had the need to call them. They were polite, efficient and good value for the money. Their source of clients was exactly how the described and my house was sold within 6 days at full.asking. couldn't ask for more and I would and have recommended them to to friends and clientsPositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotJess Lynagh Review
Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!
Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
5/5
GoogleThe team at Jackson-Stops have been amazing. Toby has been fantastic and supported me all the way through my purchase, he was quick to chase up any outstanding queries and extremely accommodating in arranging additional viewings. I would definitely recommend Jackson-Stops who despite the challenging circumstances have remained very professional providing a first class servicePositiveProfessionalism
Dear Tracy, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Marilyn Plews Customer Relations Team
5/5
GoogleDear Eloisa, Thank you for your support during our recent property search in Weybridge. Whilst we decided on a different property, I wanted to share how impressed we were with your personal service and follow through. We really felt as if you had our best interest at heart, were super friendly, and your follow up was amazing - brilliant service! Thank you for the well wishes, and in turn we wish you all the best too.
Dear Brett, We really appreciate you taking the time to leave such lovely comments about Eloisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotA huge thank you to Toby and the team…
A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!
Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.
5/5
GoogleAbsolutely seamless experience using Justine. Very efficient, hundred percent recommend
Dear Jess, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotCould not fault the service we had…
Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.
Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson-Stops Newmarket
I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.
Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExcellent from beginning to end!
We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops 👌
Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.
5/5
GoogleI would like to thank Lesley and the Jackson Stops team for going that extra yard to find me a property and once leased managing the property in a highly professional manner. Lesley handled any issue in a calm manner and did not turn a drama into a crisis. I would definitely recommend Jackson-Stops as all the way through they have been really helpful.
Hi David, Thank you for your kind review. It has been a pleasure helping you find your home and making sure everything is as it should be for you.
5/5
GoogleJustine was brilliant. We’re new to the Weybridge area and her knowledge of the surrounding areas and schools was really helpful. Justine showed us a good selection of properties that would meet our needs
Dear Helen, Thank you for taking the time to leave a wonderful 5 star Google review. Justine will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotThe great team at Jackson-Stops in Linfield
Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!
Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotMatt Cutting and the team at the Bury…
Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.
Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.
5/5
GoogleA fantastic buying experience from start to finish. Justine listened to my requirements from the start and found me the ideal property. Justine is professional and highly attentive to client’s needs. Highly recommended
Dear O V,Thank you for your kind comments regarding the Weybridge team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotFantastic company
I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.
Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.
5/5
TrustpilotExcellent management service!
Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!
Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotWeybridge branch good review
Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.
Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.
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