Trusted Agent profile · Egham, Surrey
Verified
★★★★★
345 reviews across 2 platforms
49 High Street, Egham, Surrey, TW20 9EW
Your Move's office in Egham, Surrey, at 49 High Street, is rated 4.1 out of 5 across 345 reviews on two platforms, including 344 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Egham office, from every platform, shown as written. First names only.
5/5
GoogleI would just like to give a special mention to Gabby Casson from the Egham branch. She sorted out a problem for us, and it was all resolved by the next day....she was calm, professional and constantly following up on what was happening. She is a great asset to Your Move, so thank you Gabby, it was a pleasure dealing with you.
1/5
GoogleWish I had come to see the review before going with your move egham...my whole experience of living in UK has been spoiled by them. These people are very dishonest, disrespectful and Cruel. Before getting it to lease, they’ll promise you the world. But once you sign the lease, they’ll treat you in one in billion. For every issues, they’ll have reason” we have other tenant orders to fix or take care”. Wish they had told me this before I signed the lease. It’s definitely a life changing decision (worst decision )to go with your move... Again I wish, we had a zero rating to rate them, that’s what these guys deserve.
Hi Gurudas Sp, When you took this property through the branch, you requested a number of items to be rectified before you moved in. We can confirm that we had the house professionally cleaned, completely redecorated and a new mattress and other smaller items were given. There were items which you requested that we advised would not be possible. All maintenance items reported have been instructed and the contractor has been in touch with you. We are sorry if you feel that this has not been completed in the time frame you have wished for but we can assure you that the branch works hard to make sure all is completed in the property. Please get back in touch with the branch if you have any further concerns. Kindest regards, Your Move
5/5
GoogleAs a first year looking for property, we went with yourmove and it was the best decision we made. Our options were considered and we were shown proffesionality and familiarity, which made the whole process smooth and stress free. A special thanks to Cameron for being so communicative and helpful.
5/5
GoogleHayley is been very helpful and supportive during my contract change. Professional and prompt . Very pleasant experience. Highly recommended, many thanks for everything 😉
Hi Maryn. Thank you for posting a five star review for Hayley and the branch, delighted you had such a great experience. Much appreciated. Helen Garley
5/5
GoogleThe team at Your Move Egham have handled the letting and management of my flats. I have found all the team very easy to work with. They are professional, respond quickly to any issues and have provided a high quality service. Would highly recommend.
Thank you so much for taking the time to post such a wonderful review. Kind regards Helen Garley
4/5
GoogleHi, As a landlord, I’ve been working with Your Move agency ever since last year and I appreciate the work done for me. The letting team were very helpful and found me good tenants. Della Frith from the admin team, in particular, has been so helpful and efficient with all the admin work and answering any queries. She made the whole process smooth and fast paced. Working with her was a pleasant delight.
Dear Zohreh. Thank you for your lovely review, it is greatly appreciated by the team. Well done Della, keep up the good work! Kind regards Helen Garley
4/5
GoogleDella is always very very helpful when we have had many problems with our student house! I’m often ringing her upset and with a new issue but she never gets annoyed and always deals with it as quickly as possible! Thank you della from the 36 SA girls!!
5/5
GoogleCharlotte was a great with our move, very helpful and communicative throughout the process. The agency also look after our property and have been great so far.
5/5
GoogleGreat agency for securing a student property and a special thank you to Charlotte for making the whole process as efficient and stress free as possible :)
5/5
GoogleYour Move has been a great company to use to help us find our new place! Georgia provided excellent communication and answered all of our questions amazingly.
Georgia is pleased she could assist you with find your new home, thanks for taking the time to leave us a review.
5/5
GoogleReally amazing service from Hayley, Layla and Aaron throughout the flat hunting process - thank you so much
Hi Monica, We're delighted to be of service.....Congratulations on your new home for next year!!
5/5
GoogleYour move have managed a property on my behalf for the last 4 years and been a very understanding and professional intermediary. The whole team are committed and deal with everything from tenants whose expectations are unrealistic to those where police have needed to be involved. Altogether their experience with dealing with stressful situations is invaluable. I would recommend their services
Delighted you have had such a positive experience as one of our landlords. Thank you for taking the time to post a review. Kind regards Helen Garley
5/5
GoogleExceptional service provided by Layla from the Lettings Team.
Thanks Nur for your great review for Layla and The Lettings Team, we wish you well in your new rental.
5/5
GoogleGreat help and excellent service from Georgia and the rest of the yourmove team, many thanks
Hi Charlie, So glad you have secured a lovely home for the coming student cycle!
5/5
GoogleYour move Egham estate agents are amazing and their staff is just phenomenal. Especially Sue Stewart, she helped me out so much while i was going through such a hard time. I highly recommend YourMove Estate agents to everyone out there. They truly amazing. Thank you for your help and support. Definitely a 5***** from Gurpreet kaur
5/5
GoogleYour move Egham estate agents are amazing and their staff is just phenomenal. Especially Sue Stewart, she helped me out so much while i was going through such a hard time. I highly recommend YourMove Estate agents to everyone out there. They truly amazing. Thank you for your help and support. Definitely a 5***** from Gurpreet kaur
5/5
GoogleIn an age where we are all too ready to complain, I must write in to congratulate Della Frith in your Egham branch. Della has proved to be pleasant, professional & effective in all matters. A pleasure to work with. Thank you Della.
5/5
GoogleCharlotte helped us alot for every process of letting and we were informed well by her .she was always avaliable to answer our questions as new tenants and we are happy in our new flat .Thank you YourMove
Ayhan and Nese, thank you for taking the time to write such a kind review about Charlotte!
5/5
GoogleEasy system to deal with. Friendly to students. Always polite on the phone and patient which is the best thing about them in my opinion as you don't get that everywhere these days, hope they keep it up!
Thank you for taking the time to leave us a review. We will continue to be at the end of the phone till you collect your keys in the summer and during your tenancy.
5/5
GoogleGreat. Georgia always had fast, helpful feedback and kept us in the loop constantly.
Hello Ava I'm pleased you had a helpful experience with Georgia and thank you for taking the time to leave a review
5/5
GoogleVery pleased with the service provided by our estate agent Aaron Taank!
Hello Lucy - Thank you for taking the time to leave Aaron a great review !
5/5
GoogleI've used Your Move for several years now and always had a great service. Della has been outstanding as a Property Manager; efficient, polite and pro-active. Nothing's too much trouble, and everything is dealt with in a professional manner.
1/5
GoogleWorst experience did even bother to give us a. Revert back
We take these matters very seriously. I cannot identify you as a customer. We would like the opportunity to investigate this matter further. Please contact our office 01784 431 226 or eghamlettings@your-move.co.uk
5/5
GoogleHave been super useful in finding a place to rent, especially so last minute and with a few restrictions. Cameron has been extremely helpful throughout the process so far and always been super honest with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Egham office has 345 reviews across two platforms: 344 on Google, 1 on View Agents.
Your Move Egham is rated 4.1 out of 5 across all 345 reviews, and 4.1 out of 5 on Google from 344 reviews.
Your Move Egham, 49 High Street, Egham, Surrey, TW20 9EW.
