WATERMANS Edinburgh reviews

★★★★★ 5/5

Google

I found Mollie kind, patient and very helpful. She communicated with me regularly and her quiet tenacity is something I admire and respect - my case took almost 18 months to resolve and I'm really glad I took Mollie's advice and waited until we were truly ready to settle. Mollie called and emailed frequently, and was always at the other end of the phone whenever I needed her. Thanks for making the process so simple Mollie, I appreciate it.

Jo · 29 August 2020

★★★★★ 5/5

Facebook

Brilliant & stress free experience. Can not recommend enough. Tzana really helped me out and organised everything. I was very impressed with everything start to finish and I would always recommend to a friend now. Thank you so much for helping me out. brilliant.

Kevin · 14 April 2021

★★★★★ 5/5

Google

I have used there services for over 20 years and have always been made to feel valued. Highly recommended Solicitors, professional and courteous, don't think you can say more than that.

Faz · 6 July 2020

★★★★★ 5/5

Google

I found Mollie kind, patient and very helpful. She communicated with me regularly and her quiet tenacity is something I admire and respect - my case took almost 18 months to resolve and I'm really glad I took Mollie's advice and waited until we were truly ready to settle. Mollie called and emailed frequently, and was always at the other end of the phone whenever I needed her. Thanks for making the process so simple Mollie, I appreciate it.

Joanne · 6 July 2020

★★★★★ 5/5

Google

been working with Watermans best part of a year now and could not stress anymore there service. well communicated throughout

Cameron · 19 November 2023

★★★★★ 5/5

Google

Very involved, great communication, professi onal team and services. Great customer care and John Kelly was very receptive and attentive. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Cristina · 27 August 2021

★★★★★ 5/5

Google

Very helpful and informative each step of the way would recommend to anyone

Paul · 26 March 2024

★★★★★ 5/5

Google

Having recently used Watermans legal to sell my flat and to purchase my new house I would highly recommend them. Louise who is the property manager Is excellent. She provided a 1st class service taking away the stress out of buying and selling. She provided the personal touch but at the same time maintaining professionalism throughout the whole processes. We were kept informed at all times of progress. Most importantly the flat was sold within a good time frame . Shawn who is the Solicitor at Watermans was equally professional for ensuring all the legal aspects of the processes were completed to a high standard of service. Rachael who is on the reception was always polite and corteous anytime I called. overall I was very satisfied with the services provided. They are a great team and I would happily use their services again. I would definitely award them 5 Stars. Alison Campbell

Alison · 7 July 2019

★★★★★ 4/5

Google

Johnny Richardson was very efficient and informative with my claim .can't fault him in any way. Thanks for the prompt action.PositiveResponsiveness, Professionalism

Sharon · 12 January 2022

★★★★★ 5/5

Google

Excellent service from Shawn Wood, will definitely recommend to anyone. Friendly, professional, great result. Thank you Shawn and Watermans.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 12 January 2022

★★★★★ 5/5

Google

Louise was great throughout our whole sale process, keeping me up to date when needed and speedily responding to any queries I had. Thanks very much, and fully recommended!

Jonathan · 6 July 2020

★★★★★ 5/5

Google

Excellent service provided by Johnny Richardson and Mollie Simpson at Watermans. From start to finish, everything was taken care of in a very professional manner. The firm have two extremely efficient team members in them both. I would highly recommend Watermans to anyone going forward.

Peter · 6 July 2020

★★★★★ 5/5

Google

Waterman’s have acted for us in the sale of a property which has been a very positive experience with the firm. Jacquie on the agency side was first class (I firmly believe she is the best in the business) - enthusiastic & very quick to arrange the various elements to list and sell the property. Louise on the legal side again excellent & kept us informed at all times. Thank youPositiveResponsiveness, Professionalism

Adam · 27 August 2021

★★★★★ 5/5

Google

Excellent service and our solicitor Shawn was extremely efficient and easily contactable. He kept us up to date throughout the sales and buying process and made things very clear for us. Highly recommend!

Chris · 7 July 2018

★★★★★ 5/5

Google

Absolutely fantastic from start to finish. Watermans have been quick and efficient, keeping me up to date with everything going on and excellent communication. Would definitely use again and highly recommend.

Leah · 2 November 2022

★★★★★ 1/5

Google

Dishonest service. They're happy to take solicitors fees but little effort is done when they have to work for their money and protect their clients. Would most definitly not recommend. Avoid!

D · 24 October 2022

★★★★★ 5/5

Google

I cannot speak highly enough of the service we have received from Watermans Legal. Louise Stenhouse has been such a great help assisting us selling and buying a property. Highly recommended.

Chris · 7 July 2019

★★★★★ 5/5

Google

Would highly recommend Watermans, they were the ultimate professionals throughout the entire process. Cassandra Woodgr worked on my case and was a pleasure to work with, she kept me fully informed and was completely honest throughout to manage expectations. Cant thank the team enough!

Zara · 6 July 2020

★★★★★ 5/5

Google

The time taken, no fault of Waterman's, to complete my request was severely hindered by Covid-19 lockdown and they were reliant on another entity to complete my request. However, during this waiting time, Waterman's remained in contact with me with updates which gave me confidence that the matter would conclude, we just didnt know when. Happy to say I received a call confirming all was concluded. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Marion · 27 August 2021

★★★★★ 5/5

Google

Dealt with my claim quickly and efficiently. I was unsure of a lot of things so my handler made sure to explain them thoroughly to me. Very helpful and successful with my claim. Would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value

Shishawnee · 27 August 2021

★★★★★ 5/5

Google

I used Shawn Wood to handle my Divorce in June/July 2017 and I have to say he could not have been any better, He got me the result I was looking for and in a very quick time. I could not fault him in any way. Things could have got very difficult but help me get the result I wanted without their having to be a big battle which I did not want , Shawn help me to find out what I was entitled to legally and got me it, he listened to what I wanted and did not make me do something I did not want to do but got me a fair result. I would definately use this firm and Shawn again but hopefully not for a Divorce. ,

Lynne · 7 July 2018

★★★★★ 5/5

Google

They handled the purchase of my flat which went very smoothly. I then had them draw up a will for me, again no problems at all. I found all of the staff I had dealings with to be very knowledgable, approachable and helpful. I would not hesitate to use them again. The contrast between the sale of my house in England and the purchase of my new flat in Edinburgh could not have been more marked. A very good local firm of solicitors who will give the personal touch.

Elizabeth · 7 July 2018

★★★★★ 1/5

Google

If I could give it no stars I would. They were overly friendly and more than happy to come into my home, take all my personal details, taking pictures, asking me very personal questions only to transfer me to another solicitor because it was a conflict of interest?! Only because they are currently trying to coax my passenger in to making a claim against me! my own boyfriends mum! How dare you! Knowing all about my circumstances and you still have the cheek to continue to try and convince her to put a claim in! unprofessional and dishonest, Still haven't received any paperwork or my documents back!

Heaven · 7 July 2018

★★★★★ 5/5

Google

After a serious rta I was lucky enough to be put in contact with John Dillon, who handled my case from the start. It must of been one of the more lengthy and complex cases he'd handled. It took three and a half yrs from from contact to payout, which was considerably more than I'd expected. John handled my case with, patience as I was in and out of hospital a lot at the beginning. I was kept completely up to date with everything and he was never too busy to speak to me anytime. Very professional and i would not hesitate to recommend him to anyone who was unfortunate enough to need his service. Thank you once again John and your team, you made a very difficult situation so much easier.

Kathleen · 7 July 2018