WATERMANS Edinburgh reviews

★★★★★ 5/5

Google

Contacted Watermans after another vehicle reversed into my stationary car. The whole process from initial interview to medical check to contacting 3rd parties solicitors to settling the claim moved along at a very acceptable pace. Every member of staff from Watermans that I contacted or was involved in the claim was extremely polite and friendly but also highly educated in the whole legal process. The claim that was agreed on far exceeded my expectations and I am extremely grateful to the entire team. I would DEFINITELY recommend Watermans if you are looking for assistance in making a claim for an accident that was not your fault.

Gordon · 7 July 2018

★★★★★ 5/5

Google

Watermans Solicitors just got on with the job at hand, which was brilliant. After the accident they dealt with everything, they contacted me when required, and gave me some really good advice. Beth my claims handler was really good and explained everything When things happen like an accident, people just want things to be sorted without any hassle and Watermans did this. No hassle, they dealt with my claim, third party insurance, and any appointments I needed to attend without me having to worry about it all. Job well done- Thanks Watermans

Tracy · 7 July 2018

★★★★★ 5/5

Google

I had no idea where to begin with my claim, with it being my first accident. Waterman's took complete control, explained everything efficiently and organised a hire car to replace mine. My car was fixed within the week and the hire car was collected on retrieval of my fixed vehicle. They communicated effectively and I had access to an online account where my claim was updated. I was notified via email, text and post of any updates as well. I was issued one solicitor who dealt with my whole claim, much better than waiting to speak to random call handlers each time like some companies. Very positive experience and would definitely recommend.

Kelly · 7 July 2018

★★★★★ 5/5

Google

Sold a property with Watermans Legal and was pleased with the prompt service. Dealt with Shawn Wood who was very efficient and friendly.

Dylan · 6 July 2021

★★★★★ 5/5

Google

Claims Manger Johnny Richardson handled my claim from the being, kept me informed of all correspondence throughout the claims process until the settlement was made.

Craig · 1 April 2023

★★★★★ 1/5

Google

Dishonest service. They're happy to take solicitors fees but little effort is done when they have to work for their money and protect their clients. Would most definitly not recommend. Avoid!

Diogo · 10 August 2022

★★★★★ 5/5

Google

Outstanding service . So polite and very speedy response &actions

Chloe · 26 March 2024

★★★★★ 5/5

Google

Twice now watermans have dealt with my car being involved in an accident and twice the service they have provided has been first class,I would highly recommend them but hope I never have to use them again lol

Glenn · 6 July 2021

★★★★★ 5/5

Google

Very professional and result-driven. Top service. Well done .

Tayo · 26 March 2024

★★★★★ 5/5

Google

No issues whatsover! Very helpful from start to finish.

Damian · 26 March 2024

★★★★★ 5/5

Google

Used Waterman’s to deal with an insurance claim. My claim handler was Laura, who was amazing from start to finish. Nothing was too much trouble for her, even the silly questions I had! I would absolutely recommend this company to others.

Susan · 6 July 2020

★★★★★ 5/5

Google

Would highly recommend using if your making a small claim. Stress free no hassle brilliant staff. 👌 would consider again in future for other thing's if needed. …

Pete · 3 October 2022

★★★★★ 4/5

Google

Sam was really helpful and kept me in the loop the full time.

Lewis · 6 July 2022

★★★★★ 5/5

Google

Had a positive experience with this firm.

Ange · 26 March 2024

★★★★★ 5/5

Google

Shawn was professional, extremely helpful, and consistently reassuring, making our first time purchase as easy and nerve-free as possible.

Kris · 6 July 2021

★★★★★ 5/5

Google

Helpful service, Stacey Moore explained to us what would happen, guided us through stages & we now have full settlement. Thank you Stacey

Corrinne · 6 July 2020

★★★★★ 5/5

Google

My wife and I used Watermans Legal to prepare our wills. Shawn was very professional and a pleasure to deal with , prices where also very reasonable.

Bobby · 7 July 2018

★★★★★ 5/5

Google

Thank you Watermans for all your hard work and time, especially Beth who was always on hand when we needed her. I would highly recommend this firm!

Nina · 7 July 2018

★★★★★ 5/5

Google

Excellent service and attention to detail. Many thanks to Shawn and the rest of the team. I would highly recommend their services to family, friends and colleagues.

Andrew · 7 July 2018

★★★★★ 5/5

Google

We had a great experience with Watermans. Louise was brilliant and kept us informed every step of the way. We would definitely use them again.

Adam · 7 July 2019

★★★★★ 5/5

Google

Sam Donaldson my claim handler was excellent he took care of everything it was such an easy process, great friendly service

Amy · 2 March 2023

★★★★★ 5/5

Google

Thanks to Mollie who represented me over the last year and gained a great outcome many thanks again to you at Waterman’s

Karen · 6 July 2020

★★★★★ 5/5

Google

I can't recommend Watermans Legal enough! Jacquie, Louise and the team did a wonderful job. I would use Watermans again without hesitation.

Neil · 6 July 2020

★★★★★ 5/5

Google

I have received excellent service and advice from Johnny Richardson. Kept me updated all the time about my claim. I would highly recommend this company

Caroline · 3 October 2022