Trusted Agent profile · Edinburgh
★★★★★
580 reviews across 2 platforms
5-10 Dock Place, Edinburgh, EH6 6LU
WATERMANS's office in Edinburgh, at 5-10 Dock Place, is rated 4.8 out of 5 across 580 reviews on two platforms, including 571 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for WATERMANS, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleI can't recommend Watermans Legal (Louise Stenhouse) any more for helping us finalize the sale of our flat and complete the sale of our new home. During these difficult times Louise was very responsive, professional and personable. Thank you for being part of this exciting time and helping us buy our dream forever home. Thanks again, Michael RostronPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy partner and I have recently purchased a house, using Watermans Legal as our conveyancing solicitors. Louise from Watermans Legal was so helpful throughout this process. The purchase would not have been as smooth as it was without her help. We are eternally grateful and look forward to making many memories in our new home.
5/5
GoogleGreat communication and great service by Beth and her team. Highly recommend.
Thank you for taking the time to leave a review. We are glad that Beth was such a help, and will be passing along your kind words.
5/5
GoogleI couldn’t thank Johnny Richardson enough, he had taken over my case from one of his colleagues. There had been some sort of mix up on my file and he corrected it instantly and kept me update frequently. If I was unsure of anything that had been passed on he was more than happy to discuss with myself.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI used Watermans to purchase my first property. I am very happy to report that Shawn and the team made the process very easy and simple to follow. Communication was quick and clear for me to understand. I recommend their services and would definitely use them again. Thanks to all involved making it happen!
5/5
GoogleAfter being involved in a RTC I sustained injury to my neck. Johnny Richardson and the team from Watermans Solicitor took my case. They were able to settle my case in great time despite the ongoing pandemic. Very responsive at all times and professional on all levels. I would highly recommend Watermans Solicitor to anyone in the future. Thanks very muchPositiveResponsiveness, Quality, Professionalism
5/5
GoogleAs a first time buyer during pandemic, Louise helped me with any questions from start to finish, very professional and really helpful,especially with understanding all process, even English is not my first language she was amazing. Will definitely recommend her and Watermans for anyone and will use her in the future. Thank you so much for my first home.
5/5
GoogleAfter having my car accident I had no idea what to do or who to turn to. John Kelly from Waterman's Solicitors really took care of me. He was very happy to help with any questions I had. I was notified every step of the way via email and text. Can't thank John enough. Highly recommend and will definitely use again. Thank you.
5/5
GoogleI used Watermans Legal for the recent purchase of my property in Edinburgh. Shawn Wood came recommended and he did not disappoint. From our 1st contact he was professional, friendly and responsive. He made the purchase and entire legal process stress-free. I would highly recommend Shawn and Watermans Legal for any property purchase. P. StrainPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSarah was absolutely brilliant and helped us through a very stressful move over Christmas. She was very knowledgeable and very quick to respond to our queries. We had some problems after we moved also, and she worked really hard to resolve these issues. I highly recommend Sarah at Watermans Legal. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe sold our flat and bought our new home with Watermans and the whole process was very smooth. The communication was prompt and clear and nothing was ever a problem. Louise Stenhouse was very professional and personable, going the extra mile at all times. Would highly recommend Watermans if you're looking to sell/buy in the near future.PositiveProfessionalism
5/5
GoogleShawn at Watermans Legal dealt with the sale and forwarding purchase of properties. Despite some difficult external issues he maintained his professionalism along with empathy. He kept in contact with frequent updates which was a blessing. He certainly went the extra mile. Pricing was clear with no hidden extras. I would not hesitate to use Shawn again and would recommend him.
5/5
GoogleShawn Wood has dealt with all legal matters relating to the sale of my daughters property in Edinburgh. Unphased by the challenge of an absent Landlord (my daughter, living in Australia), Shawn has been totally professional, competent, as well as helpful, and efficient. Confident we were in safe hands throughout the entire process, I am pleased to recommend Shawn wholeheartedly. Thank you, Shawn.
5/5
GoogleWe were blessed to work with Rebecca Ross!! She helped us with selling our old house and purchasing our new house. She was great at keeping us in the loop and was always happy to answer our questions. Would highly recommend Rebecca to anyone looking for legal help.
5/5
GoogleWe were blessed to work with Rebecca Ross!! She helped us with selling our old house and purchasing our new house. She was great at keeping us in the loop and was always happy to answer our questions. Would highly recommend Rebecca to anyone looking for legal help.
5/5
GoogleCouldn’t have asked for a better experience in what was a very stressful and alien process to us. Shawn Wood was the solicitor we chose to assist my partner and I in buying our first property. Shawn was extremely attentive, informative and professional throughout our whole experience. If anyone is looking for a solicitor then I can’t advise Shawn enough!
5/5
GoogleMr Johnny Richardson was very helpful and made his job professional and clearly.
Thank you for leaving such a positive review for Johnny, we will be passing along your kind comments.
5/5
GoogleSo easy to deal with. Shawn made everything run smoothly. Highly recommend
Thank you for taking the time to leave such a kind review for Shawn. We will be passing along your feedback.
5/5
GoogleJust come off a call with Kimberley Mackay, who I must say was extremely knowledgeable. Stand out comments are she had great integrity and knowledge to make the conversation more comprehensive that I originally anticipated. Great initial interaction and instilled confidence.
Thank you for taking the time to leave a review for Kimberley - we appreciate the positive feedback!
5/5
GoogleI found Cassandra very proffensinal with helping me with a matter I couldn't do in Australia. Due my husband and myself being involved in a car accident in 2018 we couldn't get the help we needed as the laws are different. I got in touch with Watermans Solicitors on the advice of my friend and I have been very happy with all responses and advice which I received .
Hi Linda. Thanks for your feedback. We have passed your comments on to Cassandra
5/5
GoogleI was very apprehensive starting a claim but I was supported and helped thought every step. I found it a very easy process and very pleased with the outcome. Watermans Solicitors were both professional and efficient in handling the claim. They made it very easy for me. Thank youPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleI was generally satisfied with the service from this company and ,in particular, Molly, the claim handler. My only gripe was that I was recommended to accept an offer which I felt was too low considering my experience. After refusing this offer a slightly increased offer was made and I accepted this. I really appreciate the assistance I was given.
Robert, thank you for your kind review! We are glad Molly was able to help as she did, and will be passing your comments along to her.
5/5
GoogleI recently used Waterman’s for conveyancing of a residential property. Hands down, the best Firm of solicitors I’ve used for conveyancing. Fast, efficient, responsive and extremely professional. I’ll definitely be using the Firm again and would highly recommend to others.
We appreciate you taking the time to leave such a positive review for the conveyancing team!
5/5
GoogleJohn kept in touch throughout the entire process. A professional firm with the client's best interests the number one priority.
Hi Ben. Thanks for your kind review. We have passed your comments on to John
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
WATERMANS's Edinburgh office has 580 reviews across two platforms: 571 on Google, 9 on Facebook (across the whole business).
WATERMANS Edinburgh is rated 4.8 out of 5 across all 580 reviews, and 4.8 out of 5 on Google from 571 reviews.
Yes. In The Trusted Agent 2026 awards: WATERMANS, Edinburgh won Trusted Agent.
WATERMANS Edinburgh, 5-10 Dock Place, Edinburgh, EH6 6LU.
