WATERMANS Edinburgh reviews

★★★★★ 5/5

Google

Fantastic. Watermans Solicitors provided me a professional, efficient and friendly service that they can truly take pride in. They secured compensation for me in the event of injuries incurred during a motorcycle accident that was not my fault. Mollie was my claim handler and kept in touch throughout and explained everything thoroughly to help me make fully informed decisions, knowing she was there to contact directly if I needed to ask anything. Before they contacted me, I was nervous and unsure of the idea of getting into a complicated legal situation that turned out to be as simple and straightforward as filling a short form in (they even sent someone out dedicated to do this to my house to explain and sign I would be giving consent to my medical information - very efficient.) Seeing the Consultant Orthopaedic Surgeon was also quick and easy, that was all arranged for me. I cannot rate them high enough for how fantastic they have been through every step of the process. I was very impressed with the claim amount they managed to secure for me - more than what was anticipated! Watermans is the solicitors YOU need in event of an accident for compensation you are rightfully entitled to. Thank you Mollie and to the rest of team at Watermans!

Liam · 7 July 2019

★★★★★ 5/5

Google

Great hassle free and very friendly service from Rachel Stewart and the team .Have used Watermans before and would not hesitate to use them again in the future.

Neil · 2 March 2023

★★★★★ 5/5

Google

Watermans were appointed after I had a RTC. John Kelly was my claim handler, who was responsive & always kept me updated on how my case was going. Can't fault them at all. If ever needed would really consider using them again.PositiveResponsiveness, Professionalism

Gary · 12 January 2021

★★★★★ 5/5

Google

I recently used watermans to help the sale of my house through the recommendation from my estate-agents. Rebecca Ross had great communication and updated me at every turn. No issues at all. Great experience. Would recommend. Michelle

Michelle · 26 March 2025

★★★★★ 5/5

Google

Excellent service. I would highly recommend the watermans team and would not hesitate to use them again. I have used this company on a couple of occasions after car accidents that were not my fault. Prompt professional and efficient service. Car was fixed in a timely manner to a high standard, picked up and dropped off with a courtesy car whilst it was in for repair. All this without the hassle of having to do the time consuming and stressful work of dealing with insurance companies. Another plus was the speedy referral to a local private physio for treatment and rehabilitation of whiplash injuries. Keep up the good work guys.

Kirsty · 7 July 2018

★★★★★ 5/5

Google

Can't recommend highly enough! Watermans Soliciors we're tremendous in their job, especially Mrs Beth who represented me to get my compensation after car accident. For the whole time of process I've been receiving posts from time to time with all updates of the case so I was aware of everything up to date. They took care of any medical appointments and paper works, not mention any fees. I didn't have to worry about any of it. Very friendly contact either by post or on the phone with highly professional work while dealing with my case. Mrs Beth was so helpful with any questions I had and also giving me good advices in the law subject. The final result was actually better than I expected, which makes me very happy customer of Watermans service. I would highly recommend them to anyone who is looking for friendly yet professional help with accidents compensations.

Matt · 7 July 2018

★★★★★ 5/5

Google

First class service got me what I was due. Easy to work with and covered everything and more big thanks to Johnny Richardson.

James · 15 June 2023

★★★★★ 5/5

Google

Rebecca Ross was absolutely brilliant and helpful. She was very knowledgable and very quick to respond to any query. I honestly feel that she went out of her way to deliver a great service and ensure everything was done professionally and on time. I highly recommend Rebecca at Watermans Legal. Thank you so much for ensure everything went smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Sylvie · 27 August 2022

★★★★★ 5/5

Google

Very professional..dealt with my claim with zero hassles and I was awarded and paid directly to my bank ..overall a very easy experience and dealt with very promptly and professionally …

Marti · 22 April 2025

★★★★★ 5/5

Google

I would like to thank Lauren Meek with keeping me informed all the way through the process of my claim. Very professional and responsive to any questions i had. Extremely helpful throughout. Thankyou. B.DawsonPositiveResponsiveness, Professionalism, Value

B · 27 August 2021

★★★★★ 4/5

Google

Very happy with the service from Watermans. Erin was very lovely to deal with. Thank you

Wendy · 26 March 2025

★★★★★ 5/5

Google

Shawn Wood is ace. He knows the market v well, and is kind, flexible and supportive. He helped me purchase my lovely new flat in Leith and responded kindly to my anxious requests for more information and to communicate regularly with the other party. I'd highly recommend him to anybody seeking assistance with purchasing property in Edinburgh. He also sings in a band but unfortunately I haven't had the pleasure of hearing him (yet).

Cathy · 7 July 2019

★★★★★ 5/5

Google

I recently sold my flat in Edinburgh while living overseas, Shawn Wood at Waterman’s Legal acted as my solicitor. He was proactive and professional and when the buyers’ finances caused a delay he followed up until the sale was concluded, while keeping me in the loop at all times. He was a pleasure to work with and I would chose him again to act as my solicitor any time. Thanks Shawn!

Irene · 6 July 2020

★★★★★ 5/5

Google

Waterman Solicitors and in particular Johnny Richardson (their "Claims Handler") handled my case with empathy, professionalism and brought my claim to a very successful conclusion. Johnny is a credit to your company. Thank you very much for all the hard work that was put in. All the best. Tom

Tom · 20 July 2023

★★★★★ 5/5

Google

We had such a positive experience with Watermans and Alex who was our Paralegal. We were kept fully informed and we now own our first home, thanks to their help

Andrew · 5 April 2025

★★★★★ 5/5

Google

I can not recommend bejna enough. She helped me greatly and kept in constant communication with me throughout.

Ryan · 19 August 2025

★★★★★ 5/5

Google

Sam was amazing. Kept me upto date with everything and took the time to chat to me. Sam is am assestt to your company.

Sharyn · 2 December 2022

★★★★★ 5/5

Google

My claim handler Molly was so supportive throughout my claim. She was very professional and always there to put my mind at ease. She advised me every step of the way and I can’t thank her enough.PositiveProfessionalism

Kelsey · 10 November 2020

★★★★★ 5/5

Google

5 star experience with Johnny Richardson from Waterman's solicitors for my car injury claim. Kept up to day throughout and was well happy with my settlement. Thanks again. Highly recomended.

Michelle · 26 March 2025

★★★★★ 5/5

Google

My claim handler Molly was so supportive throughout my claim. She was very professional and always there to put my mind at ease. She advised me every step of the way and I can’t thank her enough.

Kels · 6 July 2020

★★★★★ 2/5

Google

The process took nearly 2 years which I understand can be the case however ... my claim handler Laura Swan did not provide enough updates and did not respond to numerous emails over this time period. When I eventually managed to track her down ( calling back and forward for days) she would merely state that she was "just off the phone " to the person who she dealt with regarding each issue. This was clearly not the case and another excuse rather than admit that nothing had been progressed. Due to continually being ignored in emails I made contact with another member of staff Johnny Richardson. I cannot fault him. He went over and above what I expected, was very proffesional and had my claim completely concluded within two days!!NegativeResponsiveness, Professionalism

KG · 27 August 2021

★★★★★ 5/5

Google

I had a brilliant experience buying my first flat with Watermans and will certainly be using them again in the future. Sophie provided detailed and helpful advice throughout. She was consistently patient in response to my many questions and made what I found to be quite a stressful experience much easier. Everyone else I spoke to at Watermans seemed equally lovely and knowledgeable.

Jessica · 19 July 2023

★★★★★ 5/5

Google

Was in a shunt while driving and was helped by Johnny at all stages. Very professional and helped get the right amount after negotiations. Thanks

Ian · 6 July 2022

★★★★★ 5/5

Google

I would like to leave a message to say that I was delighted with the way Andrew has handled my case, and was always professional and a pleasure to talk with. Many Thanks Noah SkittPositiveProfessionalism

Noah · 27 August 2020