Trusted Agent profile · Edinburgh
Verified
★★★★★
1,747 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,747 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
61
Reviews on Facebook
This office
187
Reviews on Trustpilot
This office
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The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleDealt with Umega for 18 months now and they have been brill. Service consistently great, good comms, friendly and efficient. All I could ask for in a lettings company! Wouldn't hesitate to recommend.
Thank you so much for your kind words Catherine - so glad you've had a good experience with us - we do our best to communicate effectively with our customers so it's great to hear that this works! Thanks again - you know where we are if you need anything.
5/5
GoogleUmega Lettings are professional with their services from start to finish. My family and I had a good experience with their friendly and supportive staff that ensured our move to the house was a smooth transition. Thumbs up to them.
5/5
FacebookUmega have been simply brilliant. Letting through them has been SO much easier than doing it myself (and I've been renting properties out over 15 years and used quite a few pretty rubbish agents). They got the property up to scratch with regulations, always pay rent promptly. Offer excellent and considered advise and are easy to get hold of. Highly recommend! Thank you Umega.
5/5
GoogleMatthew and Josh did a great job selling our house. Priced well and sold without fuss. Good communication throughout the process.
5/5
GoogleAs usual we have had excellent support from Umega to find new tenants. We feel well taken care of. Umega take all the stress out of our letting management. And we have had feedback from our tenants who are equally pleased with the speedy and friendly service.
5/5
GoogleI've rented out my flat through Umega for the past 5 years and they are just really good at all that they do. From finding new tenants to dealing with maintenance and HMO legislation, everything runs smoothly. I live hundreds of miles away and rely on Umega to manage everything for me and they have not let me down once. They are outstanding.
5/5
GoogleThe Umega Team are absolutely brilliant, Erin for Relationship Management, David for Property Renovation and Maintenance, Nikki for Project Management and Emma for Renting Properties. I cannot fault them and would highly recommend Umega to Tenants and Landlords alike for a very professional service. It is great to have the support of such a wonderful team.
5/5
GoogleWe have nothing but praise for Verity Frearsons. The staff are fantastic and do helpful- can highly recommend them
5/5
FacebookUmega have been great during our tenancy, and even helped making the process of moving out very smooth. Highly recommend these guys!
Especially Ben, he's been great!
5/5
TrustpilotFab agency
Fab agency, so responsive and attentive! Been with them for 2 tenancies now and no complaints.
Thank you Beth!! Delighted you've stuck with us for 2 tenancies :)
5/5
GoogleOutstanding professional service and would thoroughly recommend using them. Helpful and friendly as well as being totally knowledgeable
5/5
FacebookI would recommend Umega as a great place to work in Edinburgh - they are an amazing company that truly stand out for their mission of smashing the negative stereotypes of letting agents and becoming one of the best small businesses to work for in the world. Everyone at Umega lives their values: OPEN, POSITIVE, PROGRESS and PLAYFUL.
5/5
GoogleFriendly, professional, and exceptional service by all members of staff From the moment we signed with Verity they understood our requirements and actively pursued the right buyer and follow up information was exceptional. 10/10
5/5
GoogleAs a first time landlord I will be honest I was lost. If it had not been for Umega holding my hand through everything I would have thrown in the towel. … More
5/5
GoogleProfessional and very helpful support throughout our sales process. Great work from Megan and the whole team.
5/5
GoogleUmega has been managing our properties for years. All of their staffs have been working very professionally, they are polite. They upgraded their services over years. Always fast respond over email or phone. It’s a pleasure to work with Umega.
5/5
GoogleI have my flat letting and sell by Umega and the team always efficiently deals with problems and requests. Staffs are friendly and helpful. 100% recommended 👍 …
5/5
GoogleThey are very helpful in selling house, it was sold very quickly and with no problems
1/5
FacebookAppalling! Sadly there isn’t enough space here to provide a full commentary. The level of service offered by Umega is quickly dwindling from poor to shocking, not to mention exhausting. Disappointing because they were, once upon a time, quite good. If looking for an agent to manage your property, do yourself a favour and look elsewhere.
5/5
GoogleVery smooth sale from start to finish Arranged all of the viewings. Provided good advice and communicated well throughout the process. Property sold quickly at a good price. would recommend without hesitation.
1/5
TrustpilotCriminals
Take your own deposit in cash and throw it off a cliff in a strong gale, you have more chance of ever seeing it again that way. Too angry and frustrated to relive it again on here, please just dont ever use them.
5/5
GoogleGreat service over the years, helping me rent my house out, and now selling it.
5/5
GoogleUmega have always provided an efficient, reliable and friendly service. Having them on the doorstep of my Quartermile flat means that any issues that may arise can be swiftly dealt with. As a landlord I wholeheartedly recommend them.
5/5
GoogleUmega have been amazing helping myself and my partner get our first property together. The application process and arranging viewings, paperwork etc was all so straightforward. All staff have been so friendly and more than helpful as well
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Yes. Umega Lettings Edinburgh won Platinum in The Trusted Agent 2026 awards.
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