5/5
Very professional and understanding. Clear in what is happening in the process of setting up renting our property and open to changes. Quick to reply and fast to get everything sorted.

Trusted Agent profile · Edinburgh
Verified
★★★★★
1,747 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,747 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
61
Reviews on Facebook
This office
187
Reviews on Trustpilot
This office
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The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
Very professional and understanding. Clear in what is happening in the process of setting up renting our property and open to changes. Quick to reply and fast to get everything sorted.
5/5
Rented a property with them for one year in Edinburgh. Had to contact them on multiple occasions due to maintenance issues, every single time they took actions immediately. Responded to any other emails asap, highly recommended
5/5
Strong market knowledge and personable staff Local market knowledge excellent and were particularly helpful and got fully involved when the buying process stalled to get the sale ‘through the line’
5/5
On the market on the Monday and several viewings arranged. First viewing on the Wednesday and an offer of the asking price from a first time buyer on the Thursday.
5/5
Ben from Umega has been friendly any very helpful with any problems I’ve had.
5/5
Verity's staff were helpful, informed and responsive. We appreciated their advice and service
5/5
Umega is doing a fantastic job managing our tenants and flat while we live abroad. Their staff is very friendly and they're always organised and quick to respond. We have been especially grateful for how they've managed everything during the pandemic. Would definitely recommend.
5/5
Excellent service for both sale and purchase. All staff we dealt with in the team were first class. They responded promptly to all our queries and were always helpful
5/5
Another great service from Umega - new tenants just moved in to my flat & the process was very smooth. The Umega team worked hard to secure a new tenant with virtually no gap in rental period & went above & beyond getting the required maintenance work with done to get flat ready Thanks Umega !!
5/5
Great service from Megan throughout our house purchase. Thanks for the support.
4/5
Umega really were good to work with beginning to end, I'd strongly consider working with them again if I had another flat to-let.
5/5
Always answer and resolve issues…
Always answer and resolve issues quickly. Very reliable agency
Thank you so much :)
5/5
Nadiene and john have been great throughout the duration of my time
5/5
Amazing communication and an all round lovely team to work with! So grateful for their help and support through a very stressful time! Best experience renting a property!
5/5
Great team, very personable and had our property let within no time. Would definitely recommend using Umega for all your property letting solutions.
5/5
Excellent service. Overseen by Matthew Stamford, Becky Wilson followed the Sales process through and both Becky and Danielle Cooper negotiated on the sale really well. Many thanks
5/5
Umega Repairs carried out a high…
Umega Repairs carried out a high quality repair at my property and were responsive and professional. Would recommend. I have no experience of the Lettings side of the business.
5/5
I came in contact with Umega lettings 2years ago and they really gave me high professional services both through the process of the property agreement and further upkeep and timely maintenance. Again, during the lockdown they were super amazing and showed empathy to a great extent.
5/5
Thanks to my sales negotiator, Megan Sibson, who went above and beyond to get my sale and purchase through. The company, in my opinion,is excellent .
5/5
Professional attitude and maximum…
Professional attitude and maximum attention and follow ups
5/5
Very professional and helpful, prompt responses and clear communication
5/5
Top class letting agency
The process was quite rigorous yet professionally handled causing less strain. I finally got a deserving place to live.
5/5
Umega project managed the refurbishment of our flat. David Forsyth led on this and was extremely efficient with great feedback and delivered the upgrade on time.
5/5
I was with Umega for my second year of uni, after my landlord switched property companies- and I am so glad they did! Umega were professional and helpful, always had time for their tenants, and did it all with a smile on their faces! Hope to go back to them next year.
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Yes. In The Trusted Agent 2026 awards: Umega Lettings, Edinburgh won Platinum.
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