5/5
GoogleExcellent service throughout the process. Would definitely recommend
Trusted Agent profile Β· Edinburgh
Verified
Umega Lettings Edinburgh reviews
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1,747 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,747 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
61
Reviews on Facebook
This office
187
Reviews on Trustpilot
This office
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Awards
The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
TrustpilotClear procedure with great assistance
Ms. Yazmin Provided excellent assistance to complete the rent process.
5/5
FacebookI've been renting my property out through Umega for over two years now and have been consistently impressed by their high levels of professionalism, efficiency, and communication at all stages. I feel confident knowing my property is in good hands with them.
5/5
FacebookGlad to have the Umega Team managing my flat. Thanks.
Agent replied Β· 17 November 2023
Thank you so much Yusri!
5/5
GoogleAmazing service received from veritys, from start to finish they were very professional, kept me upto date, friendly caring staff.... Highly recommend.
5/5
TrustpilotUmega
Abby at Umega is always friendly, responsive and helpful π
5/5
TrustpilotThe email
The email replied very fast. Agents are very nice.
5/5
GoogleBernadette and everyone else were extremely prompt, caring and polite. I used this estate agent for leasing and selling my property.
5/5
GoogleGreat letting agency, start to finish! All helpful, knowledgable staff. Really enjoyed renting from Umega!
1/5
GoogleRating only, no written review.
Agent replied Β· 10 October 2026
Weβre sorry to see this rating, if youβd like to share any feedback about your experience, weβd welcome the opportunity to understand more.
5/5
TrustpilotEffective and good customer service.
5/5
TrustpilotBrilliant team who really care
Umega are a brilliant team of people who really care about their customers.
2/5
GoogleRating only, no written review.
5/5
FacebookWe had a slight hiccup with the start of our tenancy. Umega swung into action and sorted the problem out with impressive efficiency and thought and organised temporary accommodation until our flat was ready . Canβt recommend this company enough.
1/5
FacebookWe tried to view a property to let in Prestonpans, we got fobbed off with WE WILL CALL YOU BACK! Still waiting on that call! I wouldn't have them let a property I owned after such a terrible service (lack of) οΏ½
5/5
GoogleRating only, no written review.
Agent replied Β· 25 August 2026
Thank you for the five stars Sophia!
5/5
FacebookI would 100% recommend Umega Lettings. They manage my property in Edinburgh and deal with all maintenance and tenant issues promptly. They found tenants quickly and kept me informed throughout so I feel happy to have them at my side.
5/5
TrustpilotJason was Amazing
Agent replied Β· 13 August 2026
Giannis, we're glad you've had a great experience with Jason. Thank you for the review and five stars, we'll make sure he sees this!
5/5
GoogleMy boyfriend and I had a great experience renting through Umega Lettings. My e-mails were always responded to promptly and any issues were speedily dealt with. Special mention to our property manager, Nikki, who was always very helpful and friendly.
5/5
GoogleDid the job well Efficient, found prospective buyers quickly, kept us updated.
5/5
TrustpilotFriendly and efficient service.
5/5
GoogleUmega has been been great during our tenancy. They've been efficient, helpful and always with a smile. I'd definitely recommend this letting agency.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you Ronan!
Agent replied Β· 8 May 2026
Thank you for the five stars, Charlotte. Weβll be sure to pass your thanks on to Ronan, heβll really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Umega Lettings Edinburgh
Has Umega Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Umega Lettings, Edinburgh won Platinum.
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Send Umega Lettings Edinburgh a message.
