5/5
GoogleJason was really good and checked everything thoroughly.Thanks.
Trusted Agent profile · Edinburgh
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Umega Lettings Edinburgh reviews
★★★★★
1,746 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,746 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
59
Reviews on Facebook
This office
188
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAbsolutely brilliant company
Absolutely brilliant company! We had been looking for property for many months in Edinburgh and finally found a property through Umega. The property was for our son who had recently moved to Edinburgh for study and it was a great relief to find something. Very positive experience and a great flat which is of a very high standard.
Agent replied · 24 August 2024
Thanks so much!
5/5
GoogleIt’s really a pleasure to work with Nikole, she is professional and patient, highly recommended!
Agent replied · 24 March 2026
Very pleased to hear that Nikole has looked after you so well. Thank you for taking the time to leave a review!
5/5
GoogleI have been an Umega tenant since November and the whole experiance has been amazing, the communication is always excellent and the way any issues are reported and dealt with is fantastic. Grant Ritchie my property manager is a great guy and always happy to help when needed. Thanks,
Agent replied · 24 August 2024
Thank you for sharing your experience renting with Umega. Grant is fabulous at getting things done. Any issues just get in touch. Enjoy your home.
5/5
GoogleDue to my ex-patriot working situation, I've been letting from Umega for 13 years. I've watched them grow in sophistication with regards to how often they confirm the accommodation is safe and sound; as well as how quickly they are able to respond to any need for repairs. I would definitely recommend them to anyone that is choosing to have a long term relationship with a letting agency.
Agent replied · 31 May 2023
This is so great to hear - thanks so much Joseph! It's been an absolute pleasure working with you over the years :)
5/5
GoogleJust sold our house using Umega. Natasha was fantastic in organising everything. A real, stress free process. Would highly recommend.
Agent replied · 31 May 2023
Great to hear James - tha
5/5
GoogleThis is my first time using Umega services and my experience has been wholly positive. The website listings are very informative with plenty of photos. Application process is straightforward and entirely online. And Nikole, the agent …
5/5
GoogleI had been told Umega were among Edinburgh's best letting agents and they really are. They made the move-in/out processes straightforward, and were highly responsive on the rare occasions we had an issue. Thanks to Phil and the team!
5/5
GoogleI have not regretted to moving to Umega. I had concerns that my previous agency were not managing my property to the standard I would like. I transitioned after speaking with Suzie about the move. The move was very easy and seamless and have been impressed with the service received so far.
Agent replied · 24 August 2024
This is so great to hear - thank you Emma, we're so glad that you're happy
5/5
GoogleMy experience with Umega, particularly Olga, has been overwhelmingly positive. They have been prompt at handling issues, easy to deal with and all to eager to help. Would recommend them highly
5/5
GoogleExtremely pleased with the service that I am receiving from Umega. William has been doing a great job managing my student rental properties. Very impressed with his effort since taking over the properties 9 months ago.
Agent replied · 27 November 2023
Thank you Kevin that's great to hear. We enjoy working with you very much :)
5/5
GoogleExtremely happy with Umega's service. Claire and Maryanne were both fantastic and very responsive. At no point was I made to feel needy or like just another tenant. Would highly recommend.
Agent replied · 27 November 2023
Thanks, Joel. This is such a great review to read - the guys really do pride themselves on making sure our current or prospective tenants have what they need. Claire and Maryanne will be blushing. Happy new home!
5/5
GoogleRachel and Yazmin were both super helpful!
5/5
GoogleI've had a very positive experience with Umega so far as a tenant - they are usually responsive and quick to schedule resolving issues with maintenance. I rencently had a general inspection with Lydia Keogh who was friendly and professional - all my comments were noted and I felt at ease with the whole process.
4/5
GoogleI, Philippa Parry would like to thank Daniel Zduniewilz for the efficient way he and the team handled the sale of my flat. From the initial listing until the sale was completed the whole process went extremely smoothly including preparing , … More
5/5
GoogleKrystian and Becca at Umega have been very helpful in helping secure the rental of a 4 bedroomed flat in Edinburgh. The process from viewing, performing checks and organising the tenancy agreement has been straight forward and both have dealt with all my queries quickly and professionally, thank you!
Agent replied · 24 August 2024
Wonderful to hear this - we'll pass your kind comments on!
5/5
GoogleUmega have been our letting agents for nearly two years and I have been involved with them for a year and find all the team members friendly and tremendously helpful! Great service, with a particular mention to our Portfolio Manager Sarah Strachan, who is extremely helpful and knowledgeable. Thanks guys!
Agent replied · 24 August 2024
Thank you for sharing your experience with us. We are so happy this has has been such positive experience renting with us and that Sarah is on it as usual.
5/5
GoogleUmega has been our letting agency for over a year now and can say that we've had quite positive experiences. Prompt responses and gets things done quickly. Courtney undertook our recent flat inspection and was so lovely. Explained everything clearly and actioned a couple of things needing done. Great service!
Agent replied · 24 August 2024
Thanks so much for this review Patricia - Courtney will be so pleased that you're happy with everything
5/5
GoogleIoni was very warm and friendly when arriving for our flat inspection. I was talked through the process and asked for consent before each stage of the inspection. …
5/5
GoogleMother and son duo Kim and Ben set up and let out our property quickly and efficiently. Our property was managed well over the period we let it out. When a problem came up (leaky tap in kitchen) it was dealt with promptly by our property manager Marina. We would recommend Umega to friends and family looking to let their property.
Agent replied · 27 November 2023
Awww Kim & Ben will be so chuffed to hear your kind comments! And we're delighted you were happy with Marina too - top team!
5/5
TrustpilotKim has helped us every step of the way…
Kim has helped us every step of the way to get our apartment ready and onto the market. Very professional and friendly service. Thank you Kim.
5/5
GoogleFlat inspection with Jason from Umega carried out in my absence very smooth, hassle free and professional. Good communication too.
Agent replied · 22 June 2026
Jason is glad to hear you felt this all went smoothly. Thank you for your feedback.
5/5
GoogleFirst time letting with Umega and I'm very happy with the service. Just had my first inspection with Grant Ritchie who was very positive and kind. Very clear communication from emailing me about the due inspection and reminders, to the actual inspection being carried out. Thank you :)
Agent replied · 24 August 2024
We hope you enjoy renting with us. Any issues please always just get in touch with your portfolio manager. Grant will happy to hear the inspection went well and you were sufficiently informed.
5/5
GoogleI had an amazing experience with Umega - I have been a landlord with them for a few years and decided to sell my property. I am based overseas and they made the process as easy and as seamless as they could - Danielle Kerr & Claire Lithgow …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Umega Lettings Edinburgh won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Edinburgh
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Edinburgh
Source: EA Masters winners lists, as published, linked by year.
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Questions about Umega Lettings Edinburgh
Has Umega Lettings won any awards?
Yes. Umega Lettings Edinburgh won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Edinburgh branch at EA Masters 2022, and 1 other industry award since 2021.
