Trusted Agent profile · Edinburgh
★★★★★
545 reviews across 2 platforms
14 Coates Crescent, Edinburgh, EH3 7AF
Part of Sandstone UK Property Management Solutions Ltd, see every office.
Sandstone UK Property Management Solutions Ltd's office in Edinburgh, at 14 Coates Crescent, is rated 3.6 out of 5 across 545 reviews on two platforms, including 544 Google reviews rated 3.6.
Tell us what you need and we'll put you in touch. Sandstone UK Property Management Solutions Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleVery happy with the service received from Grant Property. Been with them for 2 years now and have had no complaints to give.
Dear Cameron, The investment team are delighted to receive your feedback. If you are keen to add to your portfolio or if you have any questions at all, please contact me on ar@grantpropertyinvestment.com. I am always happy to help. Anna Renton Group Investment Director
5/5
GoogleThey were very helpful and patient
5/5
GoogleThey are awesome!! Sympathetic and efficient!!
3/5
GoogleIn the beginning the communication was very poor and we were often left with little or no information. We regularly did not receive replies to emails and phone calls went unanswered. however after moving in face to face meetings were very helpful and we feel are concerns were heard by a helpful member of staff.
5/5
GoogleGrant have been very helpful throughout our rental process- Lily especially who was always happy to help with anything we needed!
Hello Daisy, thank you for the positive feedback of which has been passed on to Lily and the team. If you need any assistance in the future, it's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you
4/5
GoogleI rented a flat in New Town Edinburgh via Grant Property for nearly six years. During that time I found them to be responsive to any issues that arose and open to contact the owner with any requests for improvements. I had no problems with GP at all and would rent via them again.
5/5
GoogleI have had an excellent experience with Grant Property so far. The letting agent assigned to our property - Joshua Brooks - has been outstanding. The whole application process was seamless and Joshua replied to email communications within minutes. The entire experience couldn't have been better. Thank you.
5/5
GoogleNice people. Happy to help and accommodate. speedy process of applications. You won't be disappointed with their service.
Hello Rohit, the team are delighted you enjoyed your experience as a valued customer of Grant Property. If you need any assistance in the future, it's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management.
4/5
GoogleGood service, when any problems occur it is so easy to get in touch and solve it with staff.
Hello Maciej, the team are delighted you enjoyed your experience as a valued customer of Grant Property. If you need any assistance in the future, it's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management.
1/5
GoogleAvoid if at all possible. Really terrible in all aspects unfortunately. Well known to be as well
1/5
GoogleProbably the worst company you'll ever come across. You can never get hold of anyone in the office and don't even think of trying to get them to sort repairs despite your extortionate rent.
5/5
GoogleThe office is very helpful and Fast response and termination of proceedings
Ola, thank you, this is excellent feedback to receive. Kind Regards, Andrew Hutton, Director of Property Management.
5/5
GoogleStaff is very concerned about delivering the best service in the fastest way. I do recommend them.
Hello Tais, the team were delighted to receive your feedback and we are happy you have enjoyed your experience as a valued customer of Grant Property. We would be delighted to help if you ever need any assistance in the future. It's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management.
5/5
GoogleBrilliant Company, love the flat, excellent service and wonderful people to invest with, would totally recommend
Dear George, The investment team are delighted to receive your feedback. If you are keen to add to your portfolio or if you have any questions at all, please contact me on ar@grantpropertyinvestment.com. I am always happy to help. Anna Renton Group Investment Director
1/5
GoogleLeast professional together agency I've encountered, there to cheat you don't express anything clearly and give you no help. Incredibly useless at replying to any emails etc they don't tell you any important details e.g the deposit has to be paid in 7 days of securing the flat.
4/5
GoogleHaving been a tenant with Grant property I can say that the move in process was quick and easy, far better than some of the other estate agents in Edinburgh. I can definitely recommend renting with Grant property whether you are a Student or Local.
5/5
GoogleAny problems in the flat have always been fixed quickly and efficiently, with no hassle.
Hello Kathryn, the team were delighted to receive your feedback and we are happy you have enjoyed your experience as a valued customer of Grant Property. If you ever need any assistance in the future. It's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management.
5/5
GoogleGreat experience staying with Grant Property. All the flats have been decorated to the highest standard and are lovely to live in. Whenever any issues have arisen the team have always been very helpful and quick to assist. Would definitely recommend.
5/5
GoogleGreat flat, Excellent service! Lovely people and very happy with my investment. Would recommend.
Dear Lucy, The investment team are delighted to receive your feedback. If you are keen to add to your portfolio or if you have any questions at all, please contact me on ar@grantpropertyinvestment.com. I am always happy to help. Anna Renton Group Investment Director
4/5
GoogleSome issue with my daughters student let in Nottingham dealt with professionally and quickly with good communication. Many thanks.
4/5
GoogleProperty manager extremely helpful, especially when a repair or something is required.
Hello Blair, the team were delighted to receive your feedback and we are happy you have enjoyed your experience as a valued customer of Grant Property. If you ever need any assistance in the future. It's easy to contact me on Andrew.hutton@Grantproperty.com and I look forward to hearing from you. Andrew Hutton Associate Director of Property Management.
5/5
GoogleGreat flat, excellent service, professional people, easy process. Delighted with my investment.
Dear Kim, The investment team are delighted to receive your feedback. If you are keen to add to your portfolio or if you have any questions at all, please contact me on ar@grantpropertyinvestment.com. I am always happy to help. Anna Renton Group Investment Director
5/5
GoogleFantastic flat in the Edinburgh City Centre. Exceptional Customer Service. Highly recommend!
Dear Alan, The investment team are delighted to receive your feedback. If you are keen to add to your portfolio or if you have any questions at all, please contact me on ar@grantpropertyinvestment.com. I am always happy to help. Anna Renton Group Investment Director
1/5
GoogleUnprofessional, never fixed any of the problems reported, including a leaking roof and bed bugs, then tried to take an outrageous amount of our deposit.NegativeResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Sandstone UK Property Management Solutions Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
