Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery impressed with the staff at Neilsons. Had several notes of interest within 2 weeks so put a closing date on offers. Very happy with the offer we accepted. Neilsons kept us well informed through the process.
Anne · 31 March 2025
Agent replied · 1 May 2025
Thank you for your kind words, Anne! We're delighted to hear that you were impressed with our team and that your property received strong interest so quickly. It’s great to know you were happy with the offer you accepted and that our communication kept you well informed throughout the process. Wishing you all the best, and if you ever need our assistance again, we’d be happy to help!
★★★★★ 5/5
GoogleFrom making initial contact to receiving the cheque at the end of sale they were 1st class. Very helpful. Kept us fully informed at all stages. All staff were helpful and professional throughout
Vicky · 13 May 2025
Agent replied · 11 June 2024
Thank you so much for your kind review! We are delighted to hear that you had a positive experience with us from start to finish. Our team takes great pride in providing excellent service and keeping our clients well-informed every step of the way. It's wonderful to know that our efforts were appreciated. Should you need any assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!
★★★★★ 5/5
GoogleVery professional team who supported us along our journey and were always there to talk to.
Diane · 29 October 2025
Agent replied · 28 December 2025
Thanks for taking the time to leave us a review, Diane! We are so glad you felt supported by our team during your transaction. Thanks for choosing Neilsons!
★★★★★ 5/5
GoogleI bought and sold properties with Neilsons - this is an excellent firm with excellent staff providing excellent service! They are very professional - pleasure to do business with.
Pavel · 13 June 2025
Agent replied · 13 May 2026
Thank you so much for your kind words and 5-star review, Pavel! We're delighted to hear that you had such a positive experience buying and selling properties with Neilsons. Our team takes great pride in delivering professional and friendly service. Thank you for choosing Neilsons, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleThey’ve been absolutely fabulous from start to finish, including some really hard graft from Kirsten Olverman to help me take care of a major issue the purchaser’s bank were having, always with a friendly and kind word. I could not have sorted this transaction so quickly and smoothly without her and Neilsons’ help and support.
Justin · 13 May 2024
Agent replied · 11 June 2024
Thanks for taking the time to leave us a review, Justin! We are so pleased to hear that you had such a positive experience using Neilsons' services, and we have passed your kind words on to Kirsten and the rest of the team. Thanks again for choosing Neilsons, and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotBrilliant service from everyone…
Brilliant service from everyone involved in a recent property sale. Very quick at communicating any updates on how your sale is progressing
Brizo · 13 May 2026
★★★★★ 5/5
TrustpilotHighly recommended- 10/10 service
Have used Neilsons for buying/selling many times over the past 10 years and they have been fantastic. Very easy to deal with and always there to help. The team are well connected and are very efficient with the processes. Highly recommend.
Iftikhar · 6 December 2025
★★★★★ 1/5
TrustpilotNeilsons Corstorphine
Neilsons Corstorphine. Asked them to represent my mum. Lawyer left whilst acting on her behalf and Neilsons never told us. We were waiting for a reply and messaged them after 2 months to find out that he had left and they advised that they don't tell clients when lawyers leave?! It took over 2 weeks and multiple calls to eventually speak to another lawyer.
Darron · 19 March 2025
★★★★★ 5/5
GoogleReally happy with Neilsons with their support, advice and professionalism all the way, from Amy's initial visit to the house to Kirsten as our negotiator. Would recommend.
Maitriyodhini · 13 May 2025
Agent replied · 13 May 2026
Thank you for your kind words and recommendation, Jane! We’re thrilled to hear that Amy and Kirsten provided excellent support and professionalism throughout your experience. Thanks again for choosing Neilsons!
★★★★★ 5/5
TrustpilotNeilsons have been amazing from start…
Neilsons have been amazing from start to finish in aiding with me with buying a house in a complicated divorce situation.
I am very grateful to Diane and Valerie for being so patient and for going above and beyond to help me. Thank you! Ali
Mrs · 1 October 2025
★★★★★ 5/5
GoogleGreat service when selling my property. Particular thanks go to Kirsten Olverman who provided excellent communication and support throughout the process. Would highly recommend. Thank you.
Susan · 13 May 2025
Agent replied · 26 August 2024
Thanks for taking the time to leave us a review, Susan! It's great to hear that Kirsten and the team were able to offer you great support throughout your property sale. Thanks again for choosing Neilsons. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleSecond time using Neilsons for buying and selling. The team are extremely knowledgeable and helpful. Would highly recommend
Abby · 9 August 2025
Agent replied · 17 April 2026
Thank you for choosing Neilsons again, Abby! We’re so pleased to hear you found our team knowledgeable and helpful throughout your buying and selling journey. Your recommendation means a great deal to us, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleI've had the pleasure of utilizing Neilson's services for both selling and purchasing multiple properties, and I must say, their team consists of highly professional individuals. The level of trust I've developed with them is unmatched, to the point where I wouldn't even contemplate seeking assistance from any other agency.
Guy · 13 May 2024
Agent replied · 11 June 2024
Thank you so much for your 5 star review Guy. It's been our pleasure assisting you with your sale and purchase of multiple properties. We regard client service to be of paramount importance so we are delighted to read your feedback. We look forward to working with you again in the future, should you require our services again. Thanks for choosing Neilsons!
★★★★★ 5/5
GoogleFantastic company
Have used before and wouldn’t hesitate to use them again
They know their stuff and their communication throughout is outstanding
Kirsty · 13 June 2025
Agent replied · 13 May 2026
Thank you so much for your five star review Kirsty. Your kind words have made the team's day. We're delighted that you have found us to be fantastic, knowledgeable and extremely communicative. Thank you for choosing us again, and we look forward to continuing to work with you further.
★★★★★ 5/5
GoogleHad a great experience in selling our property. Eileen especially stood out. Very professional with a fab sense of humour which is a bonus.
Miriam · 13 May 2025
Agent replied · 26 August 2024
Thank you for taking the time to leave us this lovely review, Miriam! We are so pleased that Eileen was able to guide you through your property sale in a professional but friendly manner. Thanks again for choosing Neilsons, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleDelighted with our experience from Neilson’s from the start. Professional, helpful, friendly and honest advice from Lewis, Jade, Kirsten and Claire. We have felt completely at ease with them all handling the sale of our house, and the purchase of another. Would highly recommend using Neilson’s. Thank you!
Joanne · 13 May 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave such a lovely review, Joanne! We are so pleased to hear that you were delighted with the service received by our team during your sale and purchase transactions. We have passed your kind comments on to Lewis, Jade, Kirsten and Claire, as well as the rest of the team. Thanks again for choosing Neilsons, and we look forward to working with you again in the future, should you require Neilsons' services!
★★★★★ 5/5
GoogleI just want to say a massive thankyou to Kirsten and the property team at Neilsons, who worked extremely hard to get my property live onto the market, organising viewings and generally keeping me updated and giving great advice. I wouldn’t hesitate to recommend Neilsons they make the whole process very slick from beginning to end. Well done!
James · 8 October 2023
Agent replied · 11 June 2024
Thank you very much for your 5 star review James. It is great to hear that we worked extremely hard to get your property live onto the market, organised all viewings and kept you updated with great advice throughout. It means a lot to us that you found the team and the process at Neilsons very slick from beginning to end. We really appreciate the kind comments and hope to work with you again in the future, should you require any further assistance.
★★★★★ 5/5
GoogleWe used Neilsons for the sale of my late father in laws house.
They are very professional and I would recommend their services.
Phil · 13 May 2025
Agent replied · 13 May 2026
Thank you for your kind words and recommendation Phil! We’re glad we could assist with your sale. If you ever need our services again, we’re here to help!
★★★★★ 5/5
GoogleI highly recommend Neilsons and have been very impressed by the knowledgeable, prompt, professional and friendly service received from the whole team. Special mentions to David Easton for his expert knowledge of the market and Kirsten Olverman for her enthusiasm, expertise and thoroughness during the sales negotiation.
Angus · 13 May 2024
Agent replied · 11 June 2024
Thank you for your glowing recommendation, Angus! We're delighted to hear about your positive experience with our team, especially David Easton and Kirsten Olverman. We appreciate your kind words and look forward to assisting you again in the future! Thanks again for choosing Neilsons.
★★★★★ 5/5
GoogleVery happy with the service provided by Mies and Barr in selling our high value house and achieving the asking price from a cash buyer in a depressed market.it took 2year due to market conditions. They always updated me and answered …
Prakash · 20 September 2025
★★★★★ 5/5
GoogleI am very pleased with my experience using Neilsons to sell my property. I had received recommendations and am glad that I went with them in the end. Both Megan and Kirsten looked after us throughout the whole process and I felt confident that we were in capable hands, this was particularly important as we live 3 and a half hours away.
Laura · 13 May 2023
Agent replied · 11 June 2024
Thank you so much for taking the time to leave such a lovely review, Laura! We are so pleased to hear that you had such a positive experience using Neilsons to sell your property, and have passed your kind comments on to Megan, Kirsten and the rest of the team. Thanks again and we look forward to working with you again in the future, should you require our services.
★★★★★ 5/5
GoogleHouse sold within 24 hours and Neilsons kept me informed
David · 7 September 2025
Agent replied · 28 December 2025
Thanks for taking the time to leave us a review, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleGreat service! I was very impressed with the attentiveness and personal service from Kirsten. Having been let down by another solicitor, I found Neilsons to be extremely helpful, informative and friendly. So much so that I hope to work together with them in the future.
Alexandra · 13 May 2024
Agent replied · 11 June 2024
Thanks for taking the time to leave this lovely review, Alexandra! It's great to hear such positive feedback about the team, and we have passed your comments on to Kirsten and the rest of the team. Thanks again for choosing Neilsons, and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleHelpful, knowledgeable and friendly staff at all stages. Neilsons were efficient and handled the sale professionally and efficiently. I would not hesitate to use them again. Thank you.
Susan · 31 January 2025
Agent replied · 13 May 2026
Thank you for your kind words, Susan! We're delighted to hear you found our team helpful, knowledgeable, and efficient throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!
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