Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have bought a flat and could not be happier that it was Neilsons dealing with the whole process. The staff are amazing, especially Anthea that was working on my case. She was nice and polite and helpful and was always there if I had any …
Kasia · 8 October 2019
Agent replied · 11 June 2024
Thank you for your 5 star review Kasia. We are delighted to hear that you found our staff to be amazing and that Anthea in particular was nice, polite and helpful. Client service is of paramount importance to us so we are pleased to hear … More
★★★★★ 5/5
GoogleKara and Jade were fantastic from the Picardy Place branch in Edinburgh. The whole team were great. Took all the hassle out of selling, very reasonably priced and and always available to answer any questions we had at any time. Highly recommended.
Alan · 23 March 2021
Agent replied · 11 June 2024
Hello Alan, thank you very much for your lovely review. We are so glad that you had a great experience selling your property with Neilsons. It is great to hear that you found our services hassle free, reasonably priced and attentive when … More
★★★★★ 5/5
GoogleFrom the outset, communication was exemplary. Never had to wait long for an email reply. Info was given immediately when it was available. The sale finalised very quickly. Everyone I was in contact with was courteous, friendly and …
Alistair · 8 October 2021
Agent replied · 11 June 2024
Hello Alistair, thank you very much for your kind 5 star review. Client service is of paramount importance to us so we are delighted to hear that you found our communication to be exemplary throughout. It’s excellent to hear that your sale … More
★★★★★ 5/5
GoogleWould highly recommend. Extremely professional and efficient service. Marjorie went way beyond expectations to ensure my purchase completed on time. She made it a stress-free purchase for me with great communication and updates at every step of the process. Thank you
Alastair · 23 March 2021
Agent replied · 11 June 2024
Thank you for your 5 star review Alastair. We are delighted to hear that you found us to offer an extremely professional and efficient service, with Marjorie (your Solicitor) exceeding expectations. Great to hear that Marjorie made your … More
★★★★★ 5/5
GoogleKara and her team from Neilsons were extremely professional from the first point of contact. She explained thoroughly the entire process and factors to consider, which is helpful and informative for a first time buyer. Everything went …
Tze · 8 October 2021
Agent replied · 11 June 2024
Thank you very much for your kind 5 star review Tze! We are delighted to hear that you found Kara and the team to be extremely professional from first point of contact, always explaining thoroughly the entire process and factors to … More
★★★★★ 5/5
GoogleWe used Neilsons to buy our first home six years ago, then more recently to sell it and buy our new home. The team there have been incredible. They helped us through a lot of unsuccessful bids and once we had an offer accepted they worked …
Charlie · 13 October 2024
Agent replied · 9 June 2024
Thank you so much for your glowing review! We're thrilled to have been part of your journey in both buying and selling your homes. Our team at Neilsons strives to provide exceptional service, making the process as smooth and stress-free as … More
★★★★★ 5/5
GoogleWe worked with Anthony on purchasing property in Edinburgh. He really took time to explain things and made the whole process nice and easy.
Bryan · 23 March 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave this great review, Bryan! We are so glad to hear that you had such a positive experience using Neilsons' services during your property purchase transaction. I have passed your lovely comments on to … More
★★★★★ 5/5
GoogleSmooth sale and transaction with Neilsons. High quality marketing, realistic pricing and valuation, swift response to email. Quick sale in 10 days followed by frequent updates about the conveyancing process. Thanks to Kara and rest of the team.
Declan · 23 March 2021
Agent replied · 11 June 2024
Thank you very much for your 5 star review Declan! We are delighted to hear that you found the marketing to be high quality, our pricing strategies and valuation realistic, and you always received a swift response to email enquiries. Your … More
★★★★★ 5/5
GoogleMichelle was absolutely amazing. We were moving from England, where the house selling /buying systems are slightly different. However, Michelle provided a really brilliant service, and explained everything clearly. She was so responsive to …
David · 8 October 2021
Agent replied · 11 June 2024
Hi David & Jane, thank you so much for this glowing review! We are so glad to hear that you were pleased with the service from Michelle and the team. I hope the move went well, and we look forward to working with you both again in the future, should you require our services!
★★★★★ 5/5
TrustpilotBrilliant service from everyone…
Brilliant service from everyone involved in a recent property sale. Very quick at communicating any updates on how your sale is progressing
Brizo · 13 May 2026
★★★★★ 5/5
TrustpilotHighly recommended- 10/10 service
Have used Neilsons for buying/selling many times over the past 10 years and they have been fantastic. Very easy to deal with and always there to help. The team are well connected and are very efficient with the processes. Highly recommend.
Iftikhar · 6 December 2025
★★★★★ 5/5
GoogleBit late on my review however excellent service needs acknowledged! I bought my first house in June 2018 with my partner. Kara was excellent throughout and kept my mind at ease throughout the whole process. Being quite an anxious person …
Kym · 8 October 2019
Agent replied · 11 June 2024
Thank you for your 5 star review Kym. We are delighted to hear that you found Kara and Neilsons to be excellent throughout your first time purchase, keeping your mind at ease throughout. I am glad we managed to make the process as smooth as … More
★★★★★ 5/5
GoogleMy house purchase was handled very professionally. I always received quick responses. Everything was done on time, despite being during the festive period.
I originally dealt with Aidan until he went on annual leave but transition to …
Deklyn · 8 October 2020
Agent replied · 11 June 2024
Thanks for your 5 star review Deklyn. We are delighted to hear that you found us to be very professional, quick to respond and efficient. Pleased that you were happy with the quote too! We believe we offer great service for reasonable fees … More
★★★★★ 1/5
TrustpilotNeilsons Corstorphine
Neilsons Corstorphine. Asked them to represent my mum. Lawyer left whilst acting on her behalf and Neilsons never told us. We were waiting for a reply and messaged them after 2 months to find out that he had left and they advised that they don't tell clients when lawyers leave?! It took over 2 weeks and multiple calls to eventually speak to another lawyer.
Darron · 19 March 2025
★★★★★ 5/5
GoogleGreat experience. I would thank Anthea and Michelle for their helpful and timely assistance. Especially at the end of the purchase, Michelle did a perfect job to finalise everything.
Jason · 23 March 2022
Agent replied · 11 June 2024
Thank you for this lovely 5 star review, Jason! We are so glad to hear you had such a positive experience using our services, and your kind words have been passed on to the team. We look forward to working with you again in the future, should you require our services!
★★★★★ 5/5
TrustpilotNeilsons have been amazing from start…
Neilsons have been amazing from start to finish in aiding with me with buying a house in a complicated divorce situation.
I am very grateful to Diane and Valerie for being so patient and for going above and beyond to help me. Thank you! Ali
Mrs · 1 October 2025
★★★★★ 4/5
GoogleMany thanks to Kara and her team for helping me completed my first house purchase. They are very professional and provide excellent services. …
Sihao · 8 October 2022
Agent replied · 11 June 2024
Thanks for this lovely review, Sihao. We are so pleased to hear that you found the service from Kara and our Picardy Place team excellent and professional. Congratulations on purchasing your first home! We look forward to working with you again in the future should you require our services!
★★★★★ 5/5
GoogleWe chose Neilsons at Picardy Place for our recent property sale & purchase based upon a recommendation from a friend, and we were not disappointed.
Throughout the entire process Marjorie & Kara were excellent to deal with in all …
B · 8 October 2018
Agent replied · 11 June 2024
Thank you for your 5 star review Brian. We are delighted to hear that you found us to be excellent to deal with in all respects with regards to your recent sale and purchase transaction at Neilsons. Client service is of paramount importance … More
★★★★★ 5/5
GoogleExcellent job done! We dealt with Marjorie and Kara, they were both efficient, professional and a pleasure to work with. They made the whole process much easier. I cannot recommend them highly enough. Thank you
Brigitte · 23 March 2020
Agent replied · 11 June 2024
Thank you for your 5 star review Brigitte. We are so delighted to hear that you found us to provide an excellent, professional and efficient service. Client service is of paramount importance to us so we are really pleased to read your … More
★★★★★ 5/5
GoogleDerek and Anthony were amazing help during the purchase of our first home. We couldn’t have done it without you guys and your amaaaazing team! Keep up the great work!
Nio · 12 June 2021
Agent replied · 11 June 2024
Thank you very much for your 5 star review Antonio! We are delighted to hear that you found the team to be amazing when helping you purchase your first home. Thanks for choosing Neilsons and we hope to work with you again in the future, if you ever need our help again. Meantime, all the best in your new home! :)
★★★★★ 5/5
GoogleGreat service from start to finish; Kara was responsive and professional, answered all of my first-time-buyer questions quickly and helpfully, and was very easy to get hold of, would highly recommend
Steve · 23 March 2021
Agent replied · 24 March 2026
Thank you for your 5 star review Steve. We're delighted to hear that you received a great service from Neilsons from start to finish and that Kara, your Solicitor, was responsive, professional, helpful and easy to get hold of. We really … More
★★★★★ 5/5
GoogleGreat service from start to finish; Kara was responsive and professional, answered all of my first-time-buyer questions quickly and helpfully, and was very easy to get hold of, would highly recommendPositiveResponsiveness, Quality, Professionalism
Steve · 25 August 2020
Agent replied · 11 June 2024
Thank you for your 5 star review Steve. We're delighted to hear that you received a great service from Neilsons from start to finish and that Kara, your Solicitor, was responsive, professional, helpful and easy to get hold of. We really appreciate you taking the time to review us, thank you! We look look forward to working with you again, should you require any future assistance :) Mean time, all the best in your new home!
★★★★★ 5/5
GoogleAnthea and Kara did a fantastic job in helping us purchase our first flat. There were no issues and they couldn’t have been more helpful! Would definitely recommend to anyone looking for help in buying a property!
Damian · 22 August 2018
Agent replied · 11 June 2024
Thank you very much for your 5 star review Damian! We are so pleased to hear that we did a fantastic job with your first ever flat purchase and that we could not have been more helpful :-) Thank you for recommending us and we look forward … More
★★★★★ 5/5
GoogleDerek and Anthony were amazing help during the purchase of our first home. We couldn’t have done it without you guys and your amaaaazing team! Keep up the great work!
Nio · 23 March 2021
Agent replied · 10 December 2024
Thank you very much for your 5 star review Antonio! We are delighted to hear that you found the team to be amazing when helping you purchase your first home. Thanks for choosing Neilsons and we hope to work with you again in the future, if you ever need our help again. Meantime, all the best in your new home! :)
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