Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHappy with our House Sale
Happy with how our house was presented and communication from Mov8. Website portal was useful too. Louise Carr was very helpful and always available to talk.
Graham · 8 February 2022
Agent replied · 16 June 2024
Thanks Graham! You are in good hands with Louise Carr helping you through the process.
★★★★★ 5/5
TrustpilotWe couldn’t believe how easy & Quickly…
We couldn’t believe how easy & Quickly it was to exchange contracts. Callum was very professionals. Over all a stress free system
Anne · 11 August 2022
Agent replied · 16 June 2024
Thank you, Anne! You are in good hands with our Callum looking after you!
★★★★★ 5/5
TrustpilotTrusting my gut feeling I went with…
Trusting my gut feeling I went with MOV8 to sell my property and do the conveyancing on a new house. I have to say that so far I can't fault them , they've been very professional, helpful and sold my flat in 6 days for a great price, the whole process was very smooth and they were there for me at every step of the way. I can't really imagine a better service and would wholeheartedly recommend them to anyone looking to sell their property.
Adrian · 26 November 2020
Agent replied · 16 June 2024
Thanks Adrian! Tracy and her team will take you from here on in! You are in good hands!
★★★★★ 5/5
TrustpilotGreat experience with MOV8 services
Our experience with MOV8 has been brilliant in the process to sell our property. Jillian has been outstanding and very attentive at all times.Very happy with the services they have provided.
Damian · 16 February 2021
Agent replied · 16 June 2024
Thanks Damian! Jillian is great at taking clients through this process and making everything seem easy and stress free.
★★★★★ 5/5
TrustpilotExcellent
My experience with Mov8 was excellent. Alan Craig was extremely accommodating and helpful throughout every stage of the process. A great experience all-round.
Murdoch · 21 June 2022
Agent replied · 16 June 2024
Thanks, Murdoch! We hope to see you again when the time comes.
★★★★★ 5/5
TrustpilotSmooth process from all at Mov8
Smooth process from all at Mov8 & Alan was fantastic. Totally reccommend!
Fiona · 14 July 2023
Agent replied · 16 June 2024
'smooth process from all at MOV8'! Thank you so much, Fiona!
★★★★★ 5/5
TrustpilotGreat service
Great service - was kept informed at every stage of the process, which is incredibly important. Benjamin was friendly, professional, and extremely diligent. I would recommend based on my experience.
Carla · 29 April 2021
Agent replied · 16 June 2024
Thanks Carla! Ben knows how to put you at your ease through the whole process. We are all thrilled to read your comments.
★★★★★ 5/5
TrustpilotBrooke is superb
Brooke was excellent and provided great service and attention throughout. Thanks!
Alan · 8 August 2023
Agent replied · 16 June 2024
Aw,...thanks, Alan! We think Brooke is superb too! Thank you for your kind comments!
★★★★★ 5/5
TrustpilotGreat work from Maryanne
Maryanne has been brilliant, she got our house move through quick and made it as stress free as she could! Thanks so much ❤️
Chiara · 28 April 2022
Agent replied · 16 June 2024
Thanks, Chiara! We are all thrilled to read your comments!
★★★★★ 3/5
TrustpilotGet what you pay for
Got the job done but you get what you pay for.I purchased my first home through miller homes and foolishly chose to use their recommended solicitor - mov8.I'm not sure how much of my experience is common to fixed-fee conveyancing generally but it felt a bit like going through a conveyancing mill. They weren't particularly willing to help me understand my deed of conditions. I didn't feel like they were very good at keeping me up to date with what's going on or explaining what to expect of the process. It also seemed like they hadn't fully read the documents they were acting on - citing details incorrectly. Nothing major - for example the fees on my mortgage and one of the time periods on my offer to sell - but it doesn't inspire great confidence when they're dealing with something as important as a property purchase.When it comes to buying/selling property again in the future, I think I'll avoid mov8 and pay a bit more for the more attentive service I'd expect from the more established solicitors, and take a personal recommendation rather than who my homebuilder point me toward! Given that most of your conveyancing costs go to outlays (land registry, tax etc) which are the same regardless of which conveyancer you use, in hindsight it seems like a false economy to have been drawn in by their £400+VAT fixed fee.
Alec · 3 November 2020
Agent replied · 16 June 2024
Thank you Alec, we take all feedback from clients very seriously indeed and will review your file and make any improvements wherever possible.
★★★★★ 5/5
TrustpilotMOV8 have been great to deal with…
MOV8 have been great to deal with whilst selling my property. Attentive team, always a fast response (thank you Jillian my Property Consultant), super friendly, yet still absolutely professional. Would highly recommend.
Amanda · 3 November 2020
Agent replied · 16 June 2024
Thanks Amanda! Jillian always goes above and beyond for her clients, each and every time. Do please recommend us to your family and friends.
★★★★★ 5/5
TrustpilotProfessional and attentive throughout
Robbie was professional and attentive throughout. The process was well circumscribed and I knew exactly what to expect. I wouldn’t hesitate to use MOV8 again and would happily recommend to friends and colleagues. Thank you!
Steven · 11 October 2019
Agent replied · 16 June 2024
Thanks Steven! Robbie is delighted to read your comments and will gladly help your friends and colleagues too.
★★★★★ 4/5
TrustpilotVery pleased with the service and would …
Very pleased with the service and would definitely use you again - Nicky was very helpful and happy to explain anything I wasn't too sure about, she called back when she said she would and was very approachable.
Dawn · 20 September 2017
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience with us. We will be sure to pass on your kind words to the team!Best wishes,MOV8 Real Estate
★★★★★ 5/5
TrustpilotAlan Craig - MOV8 legal consultant
Alan Craig - legal consultant - organised my recent house purchase, as he had also previously handled my house sale. He was excellent in all respects - extremely efficient and responsive to all my queries … with good humour and a reassuring manner! I am more than happy to recommend MOV8 and - particularly - Alan - the cost was very reasonable for the first rate service provided.
Rachael · 7 October 2022
Agent replied · 16 June 2024
Thanks, Rachael! Good luck in your new home!
★★★★★ 5/5
GoogleI cannot recommend this company highly enough. They handled the sale of my property in a highly professional and efficient manner, being easily contactable and helpful whenever I needed to contact them. Thank you 💓. …
Rebecca · 4 November 2024
Agent replied · 11 December 2024
Thank you for such wonderful comments!
★★★★★ 5/5
TrustpilotWhat can I say about Lauren Lynch and…
What can I say about Lauren Lynch and my overall experience with Mov8 that can do her and the Mov 8 team justice? This was a very demanding and frustrating sale with a number of setbacks and the beginning of Covid 19. This can be a very stressful time and all I can say about Lauren (and the wider Mov8 team) is that they were so helpful, accommodating and understanding in dealing with all the issues. The communication and response rate was first class and I really felt they had my best interests at heart. We are all going through a changing world with Covid 19 and have to adapt. My biggest compliment to the team here is that they have adapted and I would recommend them to anyone if you are looking to sell your house.
Gar · 1 October 2020
Agent replied · 16 June 2024
Garrett, we really appreciate you taking the time to write a review. The last few months have brought their own set of challenges but we always did our best to keep things moving where possible. We would be only too pleased to help your family and friends!
★★★★★ 5/5
TrustpilotA well deserved 5 Stars
Delighted with the whole service from Mov8 whilst selling my flat. Every member of staff that I interacted with was brilliant, very professional and quick to turn things around. I felt very well looked after at all stages. My sales advisor was Ben Ginn and he was professional, knowledgable and fabulous at providing updates and advice. Rosa handled all my paperwork during the conveyancing stage and was also very efficient and lovely to deal with. All in all, it felt like a completely different experience from when I last sold a property (not through Mov8) and I had to chase the company all the time for updates. The client portal was also great and a part of the service that I also really liked and found really useful. I would highly recommend Mov8 to others.
Jackie · 22 September 2020
Agent replied · 16 June 2024
Jackie, thank you so much for writing a review for us. You are in good hands with Ben handling your sale and we are all delighted to read your comments! Thanks again!
★★★★★ 5/5
TrustpilotVery positive experience
Mov8 were recommended to me in regards to this new build purchase. Their expertise in this field was obvious from my dealings with them; and the whole process went without a hitch. Clearly, the COVID situation complicated And significantly delayed the process, but once lockdown was lifted, Mov8 were very proactive in getting the unavoidably delayed transaction settled as soon as possible; and pulled out all the stops to get the purchase completed on the date that really suited me, notwithstanding the pressure they were under due to the backlog of transactions caused by the lockdown. Their fees were very reasonable as well. I would highly recommend them.
Kevin · 17 September 2020
Agent replied · 16 June 2024
Thank you Kevin. We kept as much going as we possibly could during lockdown so it was great to be able to move things along when the restrictions were lifted. Thank you so much for taking the time to write a review.
★★★★★ 5/5
TrustpilotRiddochhill Crescent
Mov8 sold my flat within 2 weeks. Process was quick and easy. Always someone there to explain everything at each stage and constant updates on what was happening.Thank you Scott Greive, Robbie Cameron and Amy DochertySarah
Sarah · 13 February 2019
Agent replied · 16 June 2024
Two weeks is a great result! We are pleased to read you found the process of selling quick and easy, MOV8 Real Estate pride ourselves in doing just that - making things as quick and as easy as possible for all of our clients. Best of luck in your new home.
★★★★★ 5/5
TrustpilotFantastic..would recommend
Fantastic from start to finish. MOV8 dealt with the sale of our house and the purchase of our new one. Can’t fault them at all. Excellent communication from all teams involved. Mairi in particular was amazing, keeping us updated on every step, especially throughout a very stressful 3 week delay on our new build. She always eased any concerns we had. I would highly recommend. Thanks all.
Pamela · 7 November 2022
Agent replied · 16 June 2024
Thanks, Pamela! Do please recommend us to your family and friends and we will be only too happy to help them too!
★★★★★ 5/5
TrustpilotRecently bought a house...
The staff at Mov8 are friendly and respond quickly to customer requests. In particular, Solicitor Mr. Alan does his best to meet the promised move-in schedule. He provided me with the information I needed early in the morning and explained my questions in the evening as well. I am grateful to them for making it possible for me to purchase my home safely.
김중원 · 26 March 2023
Agent replied · 16 June 2024
You are very welcome! It was a pleasure to be able to help you!
★★★★★ 5/5
TrustpilotSuperb service
I was absolutely delighted with my experience selling with Mov8. They were helpful and supportive at every stage. The evaluation visit was clear with plenty of opportunities to ask questions, and no pressure to select them whatsoever. When I chose to sell with Mov8 they were a well oiled machine, keeping me right at every stage. Every member of staff I dealt with was lovely, and I felt I could bring any question to them. When offers came in, they took time to keep me fully up to date and they listened to what I wanted to do about the property. I never felt pressured by mov8 to take a particular action. Highly recommend their services and I will happily use them next time!
JILL · 8 September 2020
Agent replied · 16 June 2024
Thank you Jill! We all take a great deal of pride in what we do and are delighted to read your comments! Please recommend us to your family and friends, we will be more than happy to help them too! Best wishes in your new home!
★★★★★ 3/5
TrustpilotMissed viewings
We choose to use Mov8 due to them being much cheaper then our high street estate agents. We timed the sale of our house badly as it went up during lock down so we were unable to doViewings. During lockdown we understood the pressure the team were under and felt they did a good job during this time. Once restrictions were lifted we found things got a bit more complicated. You could never speak to the same person twice and messages weren’t relayed which was frustrating having to answer the same questions multiple times for different staff. Luckily we had a lot of interest in our property and we’re able to go to closing date. However we choose to go to a Tuesday date to allow a further weekend for viewings. The week before everything went very quiet but we didn’t worry too much then on the day before and the day of our closing date we got 6 requests to view which had come the week before but mov8 didn’t pass on meaning 6 potential parties were unable to view before closing. This we felt was incredibly unprofessional and for us it was upsetting. When I challenged mov8 I was told not to worry as we were in a strong position. I was worried as we could have been potentially much stronger! Thankfully we got a good offer which we accepted and were then past to the legal team who I couldn’t fault. They had clear communication, worked to the time frames set out and prompted us when we had missed bits of paperwork. We sadly wouldn’t recommend mov8 purely due to the missed viewings which we deemed to be incompetence.
Evie · 27 August 2020
Agent replied · 16 June 2024
We value all feedback from our clients and we thank you very much for your comments. Naturally, we are sorry to learn you were unhappy with the viewings arrangements. At the time of your closing date, just 2 weeks after the lockdown restrictions were eased, we were still operating on a greatly reduced staff and were not, at that time, operating on weekends. We are aware that some viewing requests came in after close of business on the Friday which were dealt with on the Monday, one day before your closing date. We appreciate that this was too short notice for some interested parties.
★★★★★ 5/5
TrustpilotHighly recommend
Tracy and Robyn at MOV8 have been great. Really client orientated! Everything was done super fast and efficiently which completely took the stress away from the whole process. Highly recommend.
Stephanie · 25 February 2021
Agent replied · 16 June 2024
Thank you Stephanie! Tracy and Robyn? That should be Batman and Robin! They are quite a team! We are all delighted to read your kind comments.
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