Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional all the way very happy wirh everything that was done for us xx
June · 2 September 2025
Agent replied · 9 September 2025
Thank you for your kind words. We’re delighted you were happy with everything and really appreciate your feedback.
Kind regards,
The MOV8 Team
★★★★★ 2/5
TrustpilotPoor advice and valuation from the…
Poor advice and valuation from the start. Unrealistic figures used for the sale which cost us £65k.Also some poor communications throughout the process. A few genuine staff trying their best but we feel they just wanted our money more than anything. Today a request for a further £20 payment after £10k plus says it all really. Try another agent.
Customer · 20 September 2023
Agent replied · 16 June 2024
If you would care to identify yourself by reaching out to operations@mov8.com, and providing further details, we will be happy to liaise with you.
★★★★★ 5/5
TrustpilotMy sales experience with Mov 8
Very professional, efficient and friendly service by the team at Mov 8. Once I decided to put my house on the market the team moved quickly to set up the photographer and surveyor followed by the marketing material. During this time I received comprehensive emails outlining the various stages in the process. Once the property went live I had a dedicated property consultant who kept in close touch with me by email and telephone calls where necessary. The online portal was particularly helpful in monitoring interest in the property, viewings and feedback. I was delighted when the property sold within a week at a price that exceeded my expectations.
Mr · 27 March 2021
Agent replied · 16 June 2024
The whole team is delighted to read you kind comments! Thank you so much!
★★★★★ 5/5
TrustpilotGreat customer service from MOV8!
Great service from MOV8 right from the start. Very good communication! Courtney Morrison was brilliant in submitting and negotiating an offer for us. Thanks a lot!
Monika · 6 April 2022
Agent replied · 16 June 2024
Thank you, Monika! Courtney's knowledge of the current market is invaluable at a time like this!
★★★★★ 5/5
GoogleGreat support and communication from the whole team especially Lauren & Thomas at Mov8.
Sold within 10 days and got a great price.
Mov8 were recommended to me and i will definitely be recommending them to anyone selling in the future.
Louise · 18 June 2015
Agent replied · 15 June 2024
Many thanks for your kind words Louise. Lauren and Thomas are obviously chuffed that you mentioned them personally and we are delighted that we were able to help and to get you a good result. If there's ever anything we can do for you, please never hesitate to get in touch and we'll do all we can for you.
★★★★★ 4/5
GooglePhilip was a gentleman and a pleasure to deal with. The fact that my flat sold quickly and my service experience with Mov8 was great I'd highly recommend them. Some of the emails from themselves and partners could be shortened tho..
Steve · 18 June 2015
Agent replied · 15 June 2024
Thank you for your review Steve. Philip is obviously over the moon at the positive comments you have put his way. You are bang-on about the emails though: we are undertaking a review of all of our client communications at the moment as a few are definitely a bit too 'comprehensive'! :-)
★★★★★ 5/5
TrustpilotI’d do it all again with mov 8
Mov8 sold my 2 bedroom house for me on the outskirts of Edinburgh. Everything, even with covid and it’s restrictions, was only ever a phone call or email away. Valuations where simple and easily organised around our work commitments, photos where organised easily and extras photos taken (no extra charge) after we got hit by a snow fall so outside photos needed re done. sales staff where always on hand and prompt with replies or answering questions, and guided me through the entire process as it was all new to me. Would I sell a house with them again? Definitely
Daniel · 4 March 2021
Agent replied · 16 June 2024
Thanks Daniel! We really appreciate your kind comments.
★★★★★ 1/5
TrustpilotReally bad company do not buy a house…
Really bad company do not buy a house from this company they will only get your hopes up. Our offer was accepted on Friday afternoon but then received an email 2 hours later that another offer came in and decided to go with their offer. This is unacceptable as they should not have been accepting any offers after ours was accepted absolutely disgrace that they did this. We had already told everyone and then felt stupid when we had to say that we hadn’t secured our house. DONT USE THIS COMPANY THEY HAVE NO MORALS AND JYST CARE ABOUT MAKING MONEY !!!
Kiran · 3 March 2021
Agent replied · 16 June 2024
Dear Kiran, a member of our Operations Team will reach out to you regarding your comments. We believe we can provide you with the information required here and hopefully put your mind at ease. We will be in touch with you directly. Many thanks, Operations Team.
★★★★★ 5/5
TrustpilotLeah from MOV8 made buying our first…
Leah from MOV8 made buying our first home really easy and straightforward. Thank you Leah!
Fiona · 21 May 2023
Agent replied · 16 June 2024
Thanks, Fiona, and good luck in your new home!
★★★★★ 4/5
TrustpilotRachael Cassidy
Rachael kept me informed of process and I was very happy with her work
Lewis · 19 June 2023
Agent replied · 16 June 2024
Thanks, Lewis! You can rely on Rachael to keep you up to date at all times!
★★★★★ 5/5
GoogleFirst time using MOV8 for a combined sale and purchase. Very happy with the service which came at a good price. All staff friendly and efficient. Maxine and Tara-Mae deserve special mentions. Would recommend the service to anyone.
Cameron · 28 October 2024
Agent replied · 11 December 2024
Thank you, Cameron! We hope to see you again when the time comes!
★★★★★ 5/5
TrustpilotGreat service and perfect…
Great service and perfect communication. Professional and polite at all times. Really good experience. Thanks to Brooke.
Mrs · 18 March 2023
Agent replied · 16 June 2024
Thank you, Mrs. Williamson! You are in good hands with Brooke looking after you!
★★★★★ 5/5
TrustpilotMy estate agent - Ben Ginn - Mov8.
My selling estate agent Ben Ginn for Mov8 has been fantastic - very helpful, friendly and efficient. He has kept me informed, organised viewing appointments and answered all my questions with patience, empathy and good advice. I sold my flat receiving a chain free offer within five weeks of going up for sale online. The estate agent valuer Fraser Falconer has also been extremely positive, encouraging and helpful. The photographer was very good too. The Mov8 selling team have always answered calls and replied to emails promptly. Thank you to everyone involved.
Jo · 5 February 2021
Agent replied · 16 June 2024
Thank you Jo! The whole team at MOV8 is delighted to read your comments, thank you so much!
★★★★★ 5/5
TrustpilotExcellent from start to finish
Excellent from start to finish. House sold in 4 days for an excellent price. Special thanks to Finlay for a spot on valuation and to Joanna for doing the negotiations and always keeping us informed.
David · 25 March 2020
Agent replied · 16 June 2024
Hi David. Excellent result and thanks for the kind words!
★★★★★ 5/5
TrustpilotTook care of everything and went above…
Took care of everything and went above and beyond, Alan was very very helpful.
Tracy · 12 June 2023
Agent replied · 16 June 2024
Thank you very much for your kind comments!
★★★★★ 5/5
TrustpilotSelling our property from afar
Selling our property from afar, and during this most challenging of times, it was absolutely vital that we had someone like Jillian on side with her professional and dedicated - yet also reassuring and friendly - approach. Regular contact and conversation, and very quick and clear replies to our calls and emails helped to ensure the process was as clear and simple (for us) as possible. Yes, the marketing and selling of property is a business which requires professionalism - and there is certainly no doubt about MOV8s expertise in this regard - but our experience with Jillian and MOV8 is that they are also always conscious that, from the point of view of the client, it can also be a very personal undertaking - and making that as stress-free as possible certainly seems to be a key part of their approach. More broadly, the full range of services and support from MOV8 were delivered with the same combination of professionalism and thoughtfulness. The information on the personal online site - particularly relating to viewings and feedback - was also most useful in helping us keep track of things and to gain an insight into market trends.
I · 30 January 2021
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review. We are here to make everything simple, straightforward and most importantly easy for our clients. Buying and selling needn't be the stressful process it can often appear to be. We are delighted to read your comments, thank you so much.
★★★★★ 5/5
TrustpilotSelling our house - 5 stars for Ben ⭐️⭐️⭐️⭐️⭐️
Ben at Mov8 was our point of contact for selling our house recently. He was friendly, knowledgeable and responded quickly to any questions we had. He understood our requirements and helped us navigate through the process of selling easily, clearly explaining things to us and keeping in touch along the way. We have just accepted an offer on our house and we are really happy with the outcome so far, and have been delighted with the service Ben has provided.
Jenna · 20 January 2021
Agent replied · 16 June 2024
Thank you Jenna! You are in good hands with Ben handling your sale. Thank you for your generous comments.
★★★★★ 5/5
Trustpilot'Fantastic team
'Fantastic team! Very friendly and professional. We have moved a few times
now and MOV8 are by far the best estate agents/solicitors we have
experienced. We would recommend MOV8 without hesitation.''
I · 15 January 2026
★★★★★ 5/5
TrustpilotProfessional, Efficient, Friendly, Committed
Mov8 (Edinburgh) dealt with two house sales and one purchase on my behalf over a year of national uncertainty. From the initial contact to the final correspondence, they have been excellent. Always helpful, whether by email or phone. Accessable, friendly and efficient. The marketing team done an outstanding presentation for my flat, resulting in a offer within 3 days. Alan, from purchasing, was patient and efficient. I was especially impressed with the conveyancing team and Gordon in particular: a situation arose out with our control, which caused a certain amount of stress. Gordon constantly kept us updated and reassured at all hours. I have been left with the impression that the staff of Mov8 are friendly, professional, efficient and very committed to their company.
Tina · 18 January 2021
Agent replied · 16 June 2024
Thanks Tina! Thank you so much for your kind words and for naming some of our staff individually. We take real pride in what we do and your review means the world to us all.
★★★★★ 5/5
TrustpilotMairi was excellent as our case manager…
Mairi was excellent as our case manager always one step ahead, professional, informative and great communication and reassuring.
Gary · 28 January 2023
Agent replied · 16 June 2024
Thank you, Gary! You are in safe hands with Mairi looking after you! Thank you for taking the time to write a review for us.
★★★★★ 5/5
TrustpilotPrivate Clients
Excellent service Jenny was most helpful and dealt with everything both professionally and efficiently. I would definitely recommend for any private client needs
Ann · 12 July 2022
Agent replied · 16 June 2024
Thank you, Ann, for your kind comments.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service throughout the negotiation period for the sale of our home. Joanna was great and in constant contact with regular updates and answering any questions we had. Very professional and would recommend.
Adam · 23 September 2020
Agent replied · 16 June 2024
Thank you Adam! We understand the importance of keeping our clients informed along the way, from start to finish. Do please recommend to family and friends, we will be delighted to help them also.
★★★★★ 5/5
TrustpilotPerfect work on my purchase
I found this real estate thanks to my mortgage advisor. I bought with them my first House and I took The keys last Friday. Very professional agency with nice and polite people. I received the acceptation of my offer the last week of July. The owner asked me to have the keys on 30th of September. Mov8 works perfectly and the date I expected I had everything done.Fully recommended.
Matteo · 3 October 2022
Agent replied · 16 June 2024
Thank you, Matteo! Best wishes from us all at MOV8 and for your new home!
★★★★★ 5/5
TrustpilotHappy with our House Sale
Happy with how our house was presented and communication from Mov8. Website portal was useful too. Louise Carr was very helpful and always available to talk.
Graham · 8 February 2022
Agent replied · 16 June 2024
Thanks Graham! You are in good hands with Louise Carr helping you through the process.
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