Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst class
Couldn't be happier with the service a received from Tracy and her team. At a trying time with covid first class. The online system is great few clicks few photos and it was done. Would recommend to everyone buying/selling
Richie · 19 September 2020
Agent replied · 16 June 2024
Thank you Richie! We really appreciate you taking the time to write a review.
★★★★★ 5/5
GoogleTara-mae and the rest of the MOV8 team made our purchase of our first home as easy as could be! Exceptional service from start to finish we couldn’t recommend them more. We were informed at every step of the way, it made the experience very smooth as first time buyers who had a lot of questions.
Scott · 16 March 2024
Agent replied · 15 June 2024
Thank you, Scott! You are in good hands with Tara- Mae looking after you!
★★★★★ 5/5
TrustpilotAmazing Customer Service
I really enjoyed working with Jenny, she was very clear right from the beginning of selling process, and Jenny was very proactive when it comes to arranging the viewing and giving advice. Thank you.
Vignesh · 13 October 2021
Agent replied · 16 June 2024
Thanks Vignesh! The whole team is delighted to read your comments! Thanks so much for taking the time to write a review.
★★★★★ 2/5
TrustpilotThis would have been a 'One Star'; 'hidden charges'....
This would have been a 'One Star' rating had it not been for the legal aspects of this transaction - these 'technical' aspects were handled well. HOWEVER, the finance and logistical functions of the company are dreadful but the worst aspect was their attempt to overcharge us by 25%; this was despite us holding a " fixed, comprehensive and transparent" quote for the work. I would recommend potential clients are either very careful or ideally look elsewhere for this service. I certainly won't use Mov8 again.
Gordon · 3 February 2022
Agent replied · 16 June 2024
Hi Gordon, we are sorry to read your comments. A member of our Operations Team will reach out to you for more details.
★★★★★ 5/5
GoogleExcellent service in selling my property. Frequently kept in the loop and my views taken into account collaboratively. My viewers have been very pleased with the service they received too which is a bonus. Thanks to all in the team. Would recommend.
Jackie · 17 June 2019
Agent replied · 15 June 2024
Thank you Jackie, we look forward to welcoming your family and friends when the time comes.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Good communication.Conveyancing solicitor Alan Craig was extremely helpful and approachable. Great job would definitely use again.
Margaret · 14 July 2023
Agent replied · 16 June 2024
Thanks, Margaret! You are in good hands with Alan and his team looking after you!
★★★★★ 5/5
TrustpilotMegan has been extremely helpful…
Megan has been extremely helpful throughout the whole process and has always made things clear and simple which has went a long was as I am a first time buyer.
Callum · 2 May 2022
Agent replied · 16 June 2024
Thanks Callum! We are delighted we were able to help you!
★★★★★ 5/5
TrustpilotJan was fantastic in helping me through…
Jan was fantastic in helping me through the process of purchasing my next property. She explained the process to me, making sure she kept me up to date at all times.
Gaynor · 21 February 2022
Agent replied · 16 June 2024
Thank you Gaynor! We just aim to make everything as simple as we can, from start to finish!
★★★★★ 5/5
TrustpilotI contacted Mov8 and have been dealing…
I contacted Mov8 and have been dealing with Courtney Morrison specifically. She has been so helpful and friendly and most importantly honest when it comes to putting offers in on properties and the current market. I cannot recommend her enough as she is so lovely to speak to and helpful ☺️ she is also quick to respond to any phone calls or emails and doesn't mind the silly questions I asked her ☺️Amazing experience all round!
Ashley · 11 July 2022
Agent replied · 16 June 2024
Thanks, Ashley! No questions are silly questions when it comes to this sort of thing and we are only too happy to help!
★★★★★ 5/5
TrustpilotCourtney Morrison at MOV8
Courtney Morrison has been an incredible help for us securing our property. Amazing clear direction and helpful approachable and supportive service. Would recommend to anyone
Ann · 12 November 2022
Agent replied · 16 June 2024
Thank you, Ann! We aim to keep things as simple and as straightforward as we can, from start to finish!
★★★★★ 5/5
TrustpilotFantastic service
Courtney was amazing from start to finish. So helpful and knowledgeable, nothing was too much trouble. She kept me up to date and called back when she said she would.Fantastic service.
Consumer · 8 February 2022
Agent replied · 16 June 2024
Thank you! Courtney's knowledge of the current market is second to none, we are so pleased to read you generous comments.
★★★★★ 5/5
TrustpilotGreat Team.
Alan Craig and the team helped us sell our flat, excellent communication from start to finish. Highly recommended.
Robb · 24 June 2023
Agent replied · 16 June 2024
Thanks, Robb! Please recommend us to your family and friends and we will help them too!
★★★★★ 4/5
TrustpilotOverall we had a very good experience…
Overall we had a very good experience with MOV8. There was some difficulty initially in processing the initial stages of getting out property onto the market as the communication between the MOV8 staff wasn't ideal. However as soon as Steph was nominated as our contact everything went very smoothly. The arrangement of and communication of allocated viewings was spot on and we particularly liked the client portal. We would definitely recommend MOV8 to a friend.
Warren · 7 May 2018
★★★★★ 5/5
TrustpilotFabulous efficient easy process and…
Fabulous efficient easy process and service. Makes stressful experiences far less so. In particular Alan Craig been ideal.
Jacqueline · 23 June 2023
Agent replied · 16 June 2024
Thank you, Jacqueline, we try to keep everything as simple and straightforward as we can.
★★★★★ 5/5
TrustpilotI recently used Mov8 to sell my flat…
I recently used Mov8 to sell my flat and found the process great. The team were very helpful and in easy reach for any questions I had. Everything went smoothly with both the marketing and conveyancing. Would definitely recommend to others.
Paul · 31 July 2019
Agent replied · 16 June 2024
Thanks Paul. There are so many benefits to keeping everything under one roof - estate agency and conveyancing. We look forward to welcoming your family and friends when the time comes.
★★★★★ 5/5
TrustpilotOutstanding communication and service
Having been with another solicitor who unexpectedly shut down mid way through our sale and purchase, I was very apprehensive as we were moved across to Mov8 but in 4 short weeks, this team turned the situation round and we collected our keys early yesterday.Tracy McAlpine was our main contact and I cannot speak highly enough of her - communication was excellent and service outstanding. I manage an estate agency myself and deal with many legal contacts in my role but to me Tracy shone and we cannot thank her and her team enough.I will be recommending Mov8 to my friends, family and clients.
Emma · 4 December 2021
Agent replied · 16 June 2024
Thanks Emma! That means a lot coming from a fellow industry professional. We are delighted to have been able to step in at the last minute and help out.
★★★★★ 1/5
TrustpilotAbsolutely awful
Absolutely awful. Would never ever use them again and would urge anyone else not to either. As selling my home through yopa on a pay later tariff I had to use this solicitors. Every single piece of information I received I had to chase and seek out for myself. My solicitor did not once reply to an email I sent and every time I had to email someone else within the business raising my dissatisfaction before he everntually responded. I have not much idea about the legal side of buying a house so I would expect to be kept in the loop and have things explained to me but this did not happen. I had to find everything out for myself. In fact, on S on the phone the solicitor told me he had never received any emails from me… but I quickly caught him out with that! On the completion day of my sale, I had not even been told what to do with the keys!! I am not local to Edinburgh so it’s not like I had to hand them in to their offices. When I tried to make contact with the solicitor i got an automatic reply to say he was on annual leave!!!!!!!!
L · 28 November 2021
Agent replied · 16 June 2024
Thank you for your feedback. We are disappointed to read your comments and will ensure a member of our Operations Team reaches out to you to discuss further.
★★★★★ 5/5
TrustpilotThe team came through for us yet again…
The team came through for us yet again - communication was excellent and they made sure everything went smoothly despite the lockdown. Jillian was especially helpful and supportive throughout. We couldn't be happier. Thanks again guys
David · 15 February 2021
Agent replied · 16 June 2024
Thank you David! We try to keep things nice and simple from start to finish and Jillian is great at doing just that!
★★★★★ 5/5
TrustpilotI had a great experience you guys were…
I had a great experience you guys were wonderful. Replys were very fast I'm so happy I went with this company highly recommend very grateful
Faye · 22 October 2022
Agent replied · 16 June 2024
Thanks, Faye! We hope to see you again when the time comes!
★★★★★ 5/5
TrustpilotAmazing 5 Star Service
Courtney, from MOV8 Real Estate was so helpful and supportive with the service she provided to me, when I was looking to buy a wee bungalow in Scotland. She was always so polite and professional, very patient with me too! So easy to communicate with and always incredibly efficient in her response to my queries. All of this helped me and I would highly recommend her and the company to anyone. Great service all round. Thank you!
Fiona · 21 April 2022
Agent replied · 16 June 2024
Thanks, Fiona! We all need a steady hand at times like these, buying a first or new, or even dream home, and Courtney will take you through it from start to finish. Thank you for your kind comments.
★★★★★ 5/5
GoogleMov8 were fantastic with every aspect of my purchase of our new property. Helpful, knowledgeable and always available to assist, Tara-Mar and Meave were especially helpful with our move and explained everything. I would highly recommend Mov8 and will use them again in the future.
Scott · 19 October 2023
★★★★★ 5/5
TrustpilotThe team at MOV8 Real Estate were…
The team at MOV8 Real Estate were brilliant. Special thanks to Leah for all the regular updates.Would highly recommend.Thank you!
Kenneth · 6 April 2023
Agent replied · 16 June 2024
Thanks, Kenny! You are in good hands with Leah looking after you!
★★★★★ 5/5
TrustpilotFirst time buyer
I have had a great experience with MOV8, Courtney has been extremely helpful and attentive in helping me purchase my first property. Recommend to others for a smooth buying experience.
Megan · 16 February 2022
Agent replied · 16 June 2024
Thanks Megan! We would be only too pleased to help your friends and family.
★★★★★ 5/5
TrustpilotFirst Rate service
Our sales adviser Ben Ginn was first rate, guiding us through the various sales stages, keeping us up to date with progress, arranging viewings and advising on pricing. Would certainly have no issues recommending them to others
John · 9 September 2020
Agent replied · 16 June 2024
Thanks John, Ben does everything he can to make sure you get the best service, best advice and best price! We are all thrilled to read your comments!
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