Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
TrustpilotLeah handled our purchase and sale andβ¦
Leah handled our purchase and sale and was so very professional and excellent in what she does. Thank you Leah for helping us through this very stressful time which you made a lot easier.
.bowles Β· 25 March 2022
Agent replied Β· 16 June 2024
Thank you! We aim to make things as simple and as straightforward as possible, from start to finish.
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5/5
TrustpilotHouse sale
From start to finish the sale of our house was very smooth with very little for us to do. The estate agent completed the sake very quickly π even getting the lawyer involved, thank you for everything yous done for us as it was also a difficult time due to my mother in-law passing away at the same time. Would definitely recommend your move to handle your house sale.
Amanda Β· 11 July 2023
Agent replied Β· 16 June 2024
Thanks, Amanda! We hope to see you again when the time comes!
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5/5
TrustpilotAlan has been fantastic
Alan has been fantastic, as first time buyers we needed a lot of education on how the process worked and Mr Craig could not have been more informative and helpful during the process
Sean Β· 27 April 2022
Agent replied Β· 16 June 2024
Thanks, Sean! We think Alan is fantastic too! On a serious note, you are in good hands with Alan Craig handling your transaction. Thanks again for taking the time to write a review for us!
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5/5
TrustpilotFabulous! Really helpful to a first time buyer!
Everything was excellent. Courtney was amazing and really helped me through the process. She walked me through everything and made thogns easy to understand. Her updates were super helpful too. Couldn't recommend more!
Joanne Β· 26 April 2022
Agent replied Β· 16 June 2024
Thanks, Joanne! It can be a tense and stressful time, submitting offers but always worth it in the end when you get the property you want! Thank you for your kind comments.
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5/5
GoogleReally impressed with the whole service from start to finish, Kevin managed to market and succesfullly sell my property despite my constant neurotic phone calls, he guided me through the whole sales process with a steady hand and when I was flapping (as I am proned to do) he reassured me and we (well he) achieved a better price for my property than I set out wishing to achieve.
From the moment that I first met Ross for the valuation of my property I was impressed if not a bit sceptical of his keen and enthusiastic approach, it seemed almost too good to be true but when Kevin then took over and dealt with the sale of my flat, he was confident he could achieve the price I wanted, which he exceeded by the way, it could not have been easier, I (well Kevin and his team) managed to market and sell my property whilst I was in another country. All I will have to do is come back to empty my stuff out and hand in the keys.
Thank you so much to Kevin and your team.
I highly recommend mov8 to anyone trying to sell in Edinburgh.
Tim Β· 17 June 2016
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5/5
TrustpilotHighly recommended!
Professional, quick to attend to any inquiries and all aspects of my sale. The entire experience was smooth and painless. Thank you Alan C and the Mov8 team.
Stuart Β· 23 November 2022
Agent replied Β· 16 June 2024
Thank you, Stuart, for your lovely comments!
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5/5
TrustpilotA first class experience with MOV8β¦
A first class experience with MOV8 selling our house. Extremely timely responses - often within an hour of my email - easy on line system to use to track progress. Team members happy to pick up phone and check details, which meant the whole experience was fast paced efficient and friendly! Having sold other houses and used other local solicitors I can confidently say the service from MOV8 was exceptional. In our other experiences the slow pace - lack of responding to questions - and no use of technology was extremely frustrating and a lot more expensive! A great team and MOV8 with focus on customer service and efficiency - very professional - will definitely use again and recommend unreservedly.
Susan Β· 9 June 2022
Agent replied Β· 16 June 2024
Thank you so much for your kind comments, Susan!
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5/5
Trustpilot5 Stars
Tracy and the team at Mov8 made the experience very straightforward and supported us throughout the process. Even during times of high stress, we felt confident that we were well represented by the Mov8 team. Highly recommend and wouldn't hesitate to use again!
Kerry Β· 14 March 2020
Agent replied Β· 16 June 2024
Thanks Kerry! It can be stressful to buy and sell your home but we will always try to make it as stress free as we can and we are delighted you found this to be the case here.
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4/5
GoogleJust to say thank you Dawn for being helpful and negotiating on our behalf with our buyers solicitors to get us the value we wanted for our house and the incredibly quick sale. Now we just have to find somewhere to live !!
Kind regards
Amber & Paul
Amber Β· 18 June 2015
Agent replied Β· 15 June 2024
Thank you for your kind words Amber. Selling quickly does have the potential downside of being in a bit of a hurry to find a place to live, but just keep in touch with our team and they will be absolutely delighted to advise on the purchasing process too and to help you to get the best price on your purchase. If there is anything else that we can do, please do just let us know.
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4/5
GoogleAs selling agents, Mov8 were brilliant. They got our house on the market quickly, the schedule and web listings were all to a high quality. At one point I had queried something that should have been on the Zoopla listing but wasn't, and they chased it doggedly with Zoopla until it appeared correctly, keeping me updated the whole way. We sold our house in 3 weeks.
Unfortunately, that's where our positive experiences ended - as soon as Mov8 handed us over to their recommended partner solicitors, McVey Murricane, everything became a challenge. We made the mistake of using these solicitors as our conveyancors for selling and buying, and for me, It felt like I had to chase them every step of the way, and they were very difficult to get on the phone. Right up until moving day, they seemed to drag their heels - at one point, a week prior to the planned completion date for the sale and purchase, the solicitor dealing with us actually asked me to remind her what day we were moving on! Missives didn't conclude on our purchased property until the same day of purchase, and they didn't even tell us that the sale had concluded, just texted me to tell me to go drop off the keys for our old house.
I had to hassle them by email on the day of conclusion (as their phone lines were all ringing out) to find out if the keys for our new place were ready, and although they eventually said they were, when I got to the Mov8 office to pick up the keys (the seller was using them too!) the staff in the office were very apologetic but informed me that Mcvey Murricane hadn't yet sent the note to release the keys. So we had to wait around for about 25 mins while the poor girls in the Mov8 office tried to call through to Mcvey Murricane to get the keys released.
Look, I can only describe my experiences of Mov8's partner solicitors. YMMV. Mov8 were great - I couldn't recommend them enough. But don't feel like you have to use their conveyancing solicitors - if we knew then what we know now, we'd have shopped around a bit for a solicitor who suited our communication style better (ie we like communication!) Moving Day is too stressful to have to put up with the additional worry of not knowing whether a sale is going to conclude or not. Don't get me wrong, McVey Murricane did manage to conclude the sale and purchase in the end, but it felt like a hard slog.
I've thought long and hard about whether to write this review - it's been over two months since Mov8 found a buyer for our old property, and a month since we moved in here. I'm very much in the "if you don't have anything nice to say then don't say it at all" camp, but if we had seen more cautionary stories about choosing the right solicitor, we might have done things differently. My four-star rating for Mov8 would have been a five-star had they not recommended that we use McVey Murricane.
Charlotte Β· 18 June 2015
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1/5
TrustpilotAwful experience
Awful experience, it took 5 months to complete a simple sale due to the unprofessional lackluster approach from this firm. Constantly lied to, they lied to their own client and to top things off they placed all of the blame on their own client! I waited patiently to purchase the property while they essentially did nothing, they actually had their client running around sorting things out rather than doing it themselves. I would strongly suggest this company needs to change their ethos and start to focus on quality and customer service over volume and profit. Take a bit of pride in your work!
Stuart Β· 21 May 2022
Agent replied Β· 16 June 2024
Dear Mr. Gordon, we are disappointed to read your comments and would be pleased to discuss things with you in more detail if you would care to reach out to us at operations@mov8.com.
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5/5
TrustpilotOverall my experience with MOV8 wasβ¦
Overall my experience with MOV8 was great, I was dealing with Megan Mcneil who was super patient with me, always friendly and helpful when I called up. Was nice to have someone like this to deal with when buying my first home. I felt comfortable calling or emailing if I had any questions. If she was unavailable she'd always get back to me quickly. I would use again and recommend to anyone looking for someone to help with a purchase.
Paul Β· 18 May 2022
Agent replied Β· 16 June 2024
Thank you, Barry! Do please recommend us to your family and friends.
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5/5
GoogleWould highly recommend. Excellent service from the start. Coming from a different city, we had no idea about Edinburgh. Thanks to Paul(our advisor from Mov8), we were able to familiarise ourselves with the different areas of Edinburgh. He provided us with valuable advice on the different areas and the property that was best suited for our needs. We found many estate agents reluctant to do so and was only interested to assist us in making an offer. MOV8 was different. Paul assisted in doing a search on previous offer prices in all the properties we look at and was flexible with our needs. Staff was extremely helpful and was patient despite us making multiple decision changes. We were extremely happy and grateful for their help and would always recommend MOV8 to all our friends.
Sheryl Β· 18 June 2014
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4/5
GoogleI met a few different estate agents and what attracted me to Mov8 was the simplicity of them offering an all-in fixed price service, rather than getting a percentage of the sale of the property. They seem to be one of the only estate agents who do this, and I think it is an interesting way forward. They were also able to keep this all-in price very low. It is a new approach to the industry, rather than sticking to the established norms.
Mov8 were always curteous and polite on the phone, I never had to wait to speak to anyone, and they spoke like normal people rather than salesmen. I also did not feel pressured. When they came round to do the initial meeting, they didnβt chase after me or do the hard sell. The same cannot be said of other estate agents. Again this could be down to them offering their service as a fixed price rather than a percentage of sale.
The property brochures that Mov8 produce are clear and to the point.
During the sale of the property, Mov8 were also able to sort out a couple of things for me, even though it was not a requirement of the contract. But it is those little things that often count.
Where there were issues, as there always are with selling a property, Mov8 did what they could to resolve these.
We had lots and lots of interest from buyers, and many viewings, which was nice, though we didnβt get a firm offer until we dropped the price a bit. I think maybe the valuation was a little high. In the end though we were happy with the offer we got, and the sale went through fine.
They say buying/selling property can be one of the most stressful experiences that a person can have, but Mov8 helped make things relatively easy and painless.
Thanks
Anthony
Antmalig Β· 18 June 2014
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5/5
GoogleWe purchased our new home through MOV8 and were very impressed with
the service we received. We were provided with extended research of
prices houses have sold for in the area and were advised on where the
market currently is. MOV8's knowledge of the market and the advice
given allowed us to keep our heads cool when bidding for a house we
desperately wanted and still get it for Β£10,000 below Home Report
Value at a closing date!
Especially thanks to Paul who guided us through different strategies
for bidding, yet respected our own decisions and tailored his advice
to ensure that we received the best service possible based around
those wishes. Also a thank you to the rest of the staff at MOV8 who
always met us with a cheerful and happy to help approach when calling
in. We couldn't be happier with the service we received to such a
competitive price. We now highly recommend MOV8 to all of our friends
and family.
Graeme Β· 18 June 2014
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5/5
TrustpilotRachel was extremally helpful
Rachel was extremally helpful! She made our experience was easy and smooth, She kept us up to date and made sure we had the best deal with Mov8. Would highly recommend her to anyone.
Brian Β· 20 January 2022
Agent replied Β· 16 June 2024
Thanks Brian! The whole team is delighted with your comments.
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5/5
TrustpilotSimply superb!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am very pleased with the friendly, professional and skilful service that I received from Jillian Western and the team at MOV8 Real Estate in Edinburgh. I would have no hesitation in highly recommending them to help you sell or buy property. AAAAAAAA++++++++++!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
James Β· 27 November 2019
Agent replied Β· 16 June 2024
Thanks James, the whole team is thrilled to read your comments! We would be delighted to welcome your family and friends when the time comes. Best wishes from us all at MOV8 Real Estate!
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5/5
GoogleGreat experience with MOV8 who came recommended to us through our broker. Smooth process as first time buyers. Special thanks to Mary Anne and her team who dealt with all our queries in a timely manner over Christmas and New Year. We are now settled into our new home and couldn't be happier!
CJ Β· 16 June 2023
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5/5
TrustpilotExcellent service!
Have just sold my property through Mov8. The entire process was well managed and supported and everyone I spoke to was knowledgable, friendly and helpful. I had great service through out and Louise was a fab case manager. I would definitely recommend Mov8
Wendy Β· 22 November 2019
Agent replied Β· 16 June 2024
Thanks Wendy! We very much appreciate your comments. You are in good hands with Louise handling your sale, thank you so much for taking the time to write a review.
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5/5
GoogleMov8 were exceptional. James did a fantastic job negotiating with the vendor agents and Robin did a fantastic job finding a suitable mortgage (with a number of complicating factors thrown in). Both were extremely professional and kept us very well informed. Always got the sense that both were doing their utmost on our behalf. Would highly recommend using Mov8. You should be aware that the legal aspect to conveyancing (which Mov8 pass to McVey & Murricane) is quite hands off and can be quiet at times but for the fee, represents good value for money and actually the fact that communication during that part was dealt with via email alone suited us well. The sale went without hitch. Really pleased.
Stuart Β· 18 June 2013
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5/5
TrustpilotNice real estate agent
My friend had recommended Mov8 and they did not let me disappointed. They
were very responsive, friendly and professional. None of our queries or
questions was ignored. Thanks to all the staffs, especially, Rory Murray
and Charlotte Harlow!!
Lam Β· 16 January 2026
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5/5
GoogleDecided to use MOV8 based on previous reviews and I wasn't disappointed. Clear Structure to proceeding with good communication throughout to keep me updated on the process. All went smoothly and closed on time with great professionalism. Would happily use again in future
Rhys Β· 15 February 2024
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5/5
TrustpilotMOV8 Conveyancing PX
I used MOV8 conveyancing services when buying a new build with a PX on my existing property. I was very happy with the service that I received from Tracy and the team - prompt and efficient - and I would happily recommend.
Kevin Β· 28 March 2020
Agent replied Β· 16 June 2024
Thanks Kevin! Tracy and her team have New Build flowing through their veins and will always go above and beyond for their client. Best wishes from the whole team at MOV8!
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5/5
TrustpilotAmazing experience
Amazing experience. Everything went very smoothly from putting our flat on sale, to selling it the following week for way more than we dreamed it would sell for! Staff are really friendly and supportive too. Process of buying another place has also been positive.
Stephen Β· 16 May 2019
Agent replied Β· 16 June 2024
Thank you Stephen. We know how daunting it can be to buy and sell at the same time so we aim to make the process as simple and as straightforward as we possibly can. We hope to see you again when the time comes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.