Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend this estate agent. They have been really helpful and professional in all the dealings I have had with them. I have managed to sell my property within 6 days of it going on the market. The marketing materials suppled were very professional and of an excellent standard.
Graeme · 25 September 2024
Agent replied · 23 October 2024
Thank you, Graeme! the whole team is thrilled to read your comments!
★★★★★ 5/5
TrustpilotExcellent service
As first-time buyers, Alan was excellent in communicating information and efficiently dealing with the sellers' solicitors. Overall, an outstanding service wigh everything taken care of. Thanks!
Kate · 13 March 2023
Agent replied · 16 June 2024
Thanks, Kate! The whole team is delighted to read your comments!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Sold a property and Alan was great to deal with, quick to reply and persistent at chasing the buyer’s solicitor! Would definitely recommend.
Gillian · 10 April 2023
Agent replied · 16 June 2024
Thank you, Gillian! Alan always stays on top of things from start to finish!
★★★★★ 2/5
TrustpilotSecond time I’ve used mov8 and this…
Second time I’ve used mov8 and this time I had to chase from day one up until now and it has been a very different experience with Leah and staff. And at end there was a serious issue which again I sorted out and if I didn’t it could have had serious consequences so I’m not best pleased. Will not use again after this differing experience. I’d suggest staying away.If it’s in hand then why hasn’t anyone been in touch as they said they would today.
Anonymous · 25 July 2022
Agent replied · 16 June 2024
We are disappointed to read your comments but appreciate your feedback. We believe the matter is now in hand.
★★★★★ 4/5
TrustpilotFrom marketing to completion in exactly 10 weeks.
This was my first time selling a property. From my initial valuation appointment through to the visits of the surveyor and photographer all of the agents I met were punctual knowledgeable and friendly. Once the process moved online, again I was mostly very happy with the service I received, everyone was helpful and responded quickly to my queries and explained everything very clearly. My only slight criticism is that on several occasions I was contacted by more than one person for the same reason, or asked to provide the same information more than once. I feel these systems could be tightened up as it does make one feel a little uneasy about the organisation of the process. All in all though a very good experience.
Gillian · 23 July 2022
Agent replied · 16 June 2024
Thank you, Gillian, for your wonderful comments! We will work on the feedback too.
★★★★★ 5/5
TrustpilotWouldn't use anyone else!
This is our second sale with Mov8 and they have been a pleasure to deal with from start to finish, we couldn't fault them. Louise Carr, our property Negotiator has been a fantastic support to us throughout this process and is a real credit to Mov8.
Roxanne · 25 April 2019
Agent replied · 16 June 2024
We are always pleased to welcome clients back Roxanne. The whole team at MOV8 Real Estate are delighted to read your comments. We hope to see you again when the time comes.
★★★★★ 3/5
TrustpilotIt would have been 5 stars if Neelum …
It would have been 5 stars if Neelum Jadoon had been dealing with the sale of my property from the beginning, but unfortunately she wasn't.Since she started managing the sale, she kept me up to date all the way with regular emails and phone calls. She was very informative, explaining things simply and was also professional.Before Neelum was managing the sale, I was not kept up to date and constantly had to phone and email for updates.I wish Neelum the best for the future and would have no hesitation in recommending MOV8 to others, but only if she were to be managing the sale.
Mairi · 26 October 2017
★★★★★ 5/5
TrustpilotFirst Class
From start to finish everything about Mov8 was brilliant and very professional. The help and support we received was excellent as this was our 1st time selling a property. A big thank you to Scott Grieve for all his professional knowledge. Also special thanks to Stephanie Smith who was brilliant nothing was any trouble to her she kept us updated on everything and was great at explaining things that we hadn't a clue about. I would definitely use and recommend Mov8 to anyone wanting a swift and reliable 1st class service.
Avril · 25 October 2017
★★★★★ 5/5
Trustpilot20 Hunter Steading
First time I have used a non traditional estate agent (so to speak) and found the experience excellent both from a professional and value for money experience. Special mention to Daniel Ferguson who responded professionally, quickly and frequently to my phone calls and questions. No hesitation in using Mov8 in the future or recommending their services to friends and acquaintances.One minor point to make, which applies to all estate agents, is consideration of the need for hard copy schedules in the digital age. Very few viewers pick them up or ask for them these days based on my experience on this transaction.House was sold very quickly and at a price exceeding value so well done Mov8.
Alan · 24 October 2017
★★★★★ 5/5
TrustpilotEfficient and value for money
Kate was my legal executive and she was very attentive and diligent throughout the process. Would recommend MOV8
Graeme · 20 October 2023
Agent replied · 16 June 2024
Thank you, Graeme!
★★★★★ 4/5
TrustpilotSelling a Flat with Mov8
I used mov8 to sell a flat, both for the initial selling and the solicitor work. The assigned solicitor (Neelum) was great, I explained to Neelum that prior to her being assigned the negotiators at Mov8 seemed very busy before the property was under offer, Neelum said she’d ensure that my experience of the solicitor work would be exemplary, which it was. Neelum updated me at all points, was always on hand to ensure any questions I had were answered, was very thorough and professional, and overall did an excellent job. The missives were completed very quickly (I was keen they were completed ASAP) and I think this was largely due to Neelum ensuring any outstanding items were dealt with immediately and making me aware of any input required from me ASAP. I can’t think of a single negative comment or anything which could be improved about the solicitor work once it started and would highly recommend Neelum. Selling property is a stressful process, and when you feel that you have someone on your side (which I did) it helps a great deal as you can be confident that everything is being handled correctly and promptly. For the estate agency side, I'd say maybe hire more people, although when I did speak to people they were good, just appeared to be heavily overworked.To clarify the four star rating, it's due to the estate agency side being overworked, for the solicitor work individually I would have very happily rated 5 out of 5.
Tim · 19 October 2017
★★★★★ 4/5
TrustpilotMov8 was a good company to work with
Mov8 was a good company to work with, Kevin Conway in particular.When you phoned them you were met with a very polite and friendly voice always willing to help,unfortunately every time you phoned you encountered a different person and they were very seldom able to pass you to the person you had been dealing with which caused minor frustration for both the seller and the clients wishing to view.Having said this with their guidance I was able to sell the property in under two weeks which was first class.Thanks Kevin and the team at Mov8John F
Mr · 19 October 2017
★★★★★ 5/5
TrustpilotWould highly recommend this firm
Would highly recommend this firm! Smooth process from start to finish especially a big thank you to Megan Barrie who kept us informed and was so lovely throughout the process.Thank you Mov8 ! You have amazing staff!
Shannon · 4 November 2021
Agent replied · 16 June 2024
Thank you Shannon! We are only too happy to have been of help!
★★★★★ 5/5
TrustpilotMOV8 ESTATE AGENTS, Amazing, helpful, brilliant
I would like to say THANKYOU MOV8 for their wonderful service,I would especially like to thank Jillian Western she got me through viewings and offers and her chats were so uplifting we both had a laugh each time she phoned. Thankyou Jillian
MRS · 13 October 2020
Agent replied · 16 June 2024
Thanks Mrs Fergusson! Jillian is truly dedicated to what she does and will always go above and beyond for her clients, every time. We are all so pleased to read your review!
★★★★★ 5/5
TrustpilotI am very happy with my experience with…
I am very happy with my experience with Mov8, but especially from my solicitor, Courtney, who has been organising my purchase of my first home.Courtney has made the process of buying my first home so much less stressful than I expected. She has always been patient with me, no matter how daft the question might seem, and helped make me feel more confident in the process. I felt looked after especially as a first time buyer with no experience and a lot of concerns!I would recommend the service, especially if you get Courtney, and I will be paying what I was quoted which is always a plus!
Lucy · 18 July 2022
Agent replied · 16 June 2024
Thanks, Lucy! No such thing as a daft question...we're here to help make everything a simple as possible!
★★★★★ 5/5
TrustpilotGreat service
Just sold our house with the help of Alan Craig. He has been great start to finish, kept us in the loop regularly without using legal jargon and made things as straight forward as they can possibly be! This was a a breath of fresh air having dealt with solicitors in the past who don’t answer their phone or reply to emails weeks down the line with minimal information. He was professional and friendly and very helpful. I will be recommending Mov8 to family and friends.
Ailie · 17 July 2022
Agent replied · 16 June 2024
Thanks, Ailie! Alan keeps things simple, as they should be. We would be only too pleased to help your family and friends too.
★★★★★ 4/5
TrustpilotGreat service
Great service right from start to finish. Mov8 kept me well informed throughout the process of selling my house and were easy to get in touch regarding anything that I needed. Megan was a great help in keeping me up to speed with notes of interests and offers.
Alistair · 28 August 2017
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience with us. We will be sure to pass on your kind words to the team!Best wishes,MOV8 Real Estate
★★★★★ 5/5
GoogleFrom the first meeting until now Mov8 have been exceptional. Everything was done when they said it would and my property sold within 3 days. Rachel was my main contact for the sale and she was enthusiastic, professional and reassuring throughout the process.
Catherine · 16 June 2020
Agent replied · 15 June 2024
Thank you Catherine! We are all very proud of what we do and are always delighted to read comments such as these. Thanks for taking the time to write a review!
★★★★★ 5/5
TrustpilotAmazing service from start to finish…
Amazing service from start to finish again. Would always use this firm for selling and buying . The team are exceptional . Last week a purchased a flat and when I was on my way to collect the keys from MOv8 , my car broke down in a city centre car park. I was unable to leave so I contacted Alan at move8 to advise my situation . Within 20 mins he brought the keys to me at the car park to make sure I got them on time. What a service !!!! Already recommended them to other friends and colleagues and they have all said the same Thankyou
Dougiepaul · 4 July 2022
Agent replied · 16 June 2024
Thanks, Dougie! Alan will always go the extra mile for his clients, also to car parks it would seem! Thank you so much for taking the time to write a review for us! Good luck in your new home!
★★★★★ 5/5
TrustpilotFIVE STARS, WE'D GIVE 10 STARS IF WE COULD!
The process of selling our home has been made so much easier with Mov8. We're delighted at the fantastic price they secured for us with the house selling 11 days after going onto the market with a choice of six offers! Everyone has been fantastic, Emma, Tracy, James to name but a few and all the stress and worry has been taken away. Mov8 are also acting for us as solicitors in the sale and also the purchase of our brand new home which has made life so much easier. 10/10 and definitely recommended.
Mr · 2 July 2022
Agent replied · 16 June 2024
'Five Stars, We'd give 10 stars if we could!'....We'll take that! Thanks Mr. Drew!
★★★★★ 5/5
TrustpilotI would recommend ( Mov8 real estate )…
I would recommend ( Mov8 real estate ) for selling & purchasing I recently have used this wonderful company / they go beyond the normal real estate business! Everything from start to finish is done in house for you & takes the stress & hassle out of the process! I could mention lots of the wonderful staff from start to finish line/ my senior paralegal ( Maryanne Swan ), has been superb can’t thank her enough for her help & assistance thru this process! Just a wonderful company that I would recommend very highly & use again & again!!! Thanking everyone in the company from ( George & Magdalene Craig) West Lothian.
Magdalene · 2 July 2022
Agent replied · 16 June 2024
Thank you, Mr. & Mrs. Craig! Do please recommened us to your family and friends and we will be happy to help them too! The whole team is delighted to read your comments.
★★★★★ 5/5
TrustpilotThis was an amazing experience
This was an amazing experience. Buying your first house is horrifyingly complex, having a conveyancer that can pull backflips and jump through hoops is a huge bonus. Our conveyancer was Maryanne Swan, I am not an easy client. I changed my mind often, I am perpetually wanting answers to the smallest of questions. She was phenomenal, she really made us feel safe and she KNOWS what she's talking about. We cant recommend Mov8 enough, I'm a client of theirs 3 times now and each time delivers working knowledge and personal touches.
M · 1 July 2022
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review for us. Great to have you back once again!
★★★★★ 5/5
TrustpilotThe whole team at MOV8 have been…
The whole team at MOV8 have been amazing throughout the whole process of buying my first home. Everyone told me I would constantly be chasing solicitors but this has 100% not been the case. Even after my mortgage offer only coming through at the very last minute the day before I was due to get the keys Tracy stepped in and done everything in her power to make sure I got them on time. I can’t praise or thank them enough. Amazing service!!!
Ashley · 30 June 2022
Agent replied · 16 June 2024
Thanks, Ashley! We aim to make things as simple and as straightforward as we can, and when things don't quite go to plan we make sure they get back on track asap!
★★★★★ 5/5
TrustpilotThis solicitor came to my rescue!
This solicitor came to my rescue at the very last minute, and when I say last minute, I had 3 hours to put an offer in on an apartment and we went through our paperwork and offer submitted within two hours. Not an everyday situation for sure, but this team went above and beyond, especially for a new client. Very grateful for your assistance and hopefully completing this transaction!
Edward · 20 July 2023
Agent replied · 16 June 2024
We are very used to last minute calls from clients and are always happy to help!
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