Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEfficient, helpful and well-organized
I was new to house buying in Scotland and was introduced to MOV8 by my mortgage advisor. Courtney Morrison got in touch quickly, sent a quote, and took me through the whole process of noting interest and making an offer. Courtney (and the MOV8 team) has been very helpful, responds quickly to emails, and very efficient in communicating with the estate agent and seller's solicitor. Her knowledge helped me make an informed offer, and that offer (the first I've made) got accepted!
Daniel · 29 August 2022
Agent replied · 16 June 2024
Thanks, Daniel! There is nothing quite like having an offer accepted on your first, own home! We all wish you the very best of luck!
★★★★★ 5/5
TrustpilotGreat experience for first time buyers!
Our experience with mov8 was fantastic, everything at their end was prompt and efficient. It really felt like they were working hard every step of the way to ensure everything was in place for us to purchase our first home. We dealt mostly with Hajira Nisa and she was fantastic! She really went the extra mile when things went wrong near to completion date (not mov8's fault!) which ensured we made our entry date with no delays!Thanks again to everyone at mov8!
Charlie · 27 August 2022
Agent replied · 16 June 2024
Thank you, Charlie! We all take a great deal of pride in what we do and how we do it and we are delighted to have been able to help you!
★★★★★ 5/5
TrustpilotMegan was amazing
Megan was amazing! The whole process of buying a home is really daunting but Megan mcneil kept me informed throughout. I recommend mov8 to everyone simply because my experience was so positive. Thank you Megan!
Iqra · 12 April 2022
Agent replied · 16 June 2024
Thanks Iqra! We think Megan is amazing too!
★★★★★ 5/5
TrustpilotGo with Mov8!
We sold our property through Allan at Mov8 before moving abroad and had a great experience with him! I would highly recommend Mov8, their fees are VERY reasonable, transparent and competitive yet they still offer an excellent service, great customer service and Allan went over and beyond to get us an amazing price for our property! The staff are so friendly, calm, efficient, professional and competent that the sale of your home feels very safe in their hands. The photographer works wonders too!
Charlie · 24 July 2018
★★★★★ 5/5
TrustpilotExcellent experience
Absolutely excellent experience having Mov8 as my solicitors. Stephanie Scott from the Edinburgh branch was my link and she was fantastic throughout the whole process! Everything was handled so professionally and promptly. We are really pleased with the service provided!
Katie · 14 June 2021
Agent replied · 16 June 2024
Thank you for taking the time to write a review for us! We are really pleased to have been able to help you!
★★★★★ 5/5
GoogleScott Moore is fantastic, excellent advice and flawless service - and I was just putting in an unsuccessful offer - thanks Scott and the whole team at Mov8 - I have used them a number of times over the years, I highly recommend them
K · 16 June 2020
Agent replied · 15 June 2024
Thank you Kyle! Scott is dedicated to his clients and he always goes the extra mile to make sure they get what they want. We look forward to seeing you again soon!
★★★★★ 4/5
TrustpilotI have used Mov8 four times over the…
I have used Mov8 four times over the years and I would say there has been a dramatic improvement in their services. They are now very efficient, the web portal kept a log of everything that was going on and I was constantly updated with the progress. Our negotiator Rachel was excellent. She was the perfect balance of efficient and friendly, she offered good advice and helped me keep calm in what was quite a nerve wracking few days - thank you Rachel! With their much improved services and excellent value for money, I would have no hesitation in using them again.
Emily · 20 July 2018
★★★★★ 5/5
TrustpilotRachel Curran - Sales Negotiator
We were very impressed with Rachel. She exceeded our expectations in terms of initiating and responding to phone and email communication, helping in any way she could. She was very reassuring reliable and professional during stressful moments of the sale process. Rachel kept us in the loop by forwarding feedback from viewers. She also suggested ways to enhance the marketing when the property took longer than anticipated to sell. In summary, we would certainly look to use a similar service in the future. Thank you Rachel!
David · 15 July 2018
★★★★★ 5/5
TrustpilotGreat experience selling with mov8
I have just used the mov8 team to sell my flat in Edinburgh and could not fault the service they have provided. After contacting them we were quickly visited by one of their property valuation team who was really knowledgeable about the market and the area and talked me through the process. We were given a clear indication of all the costs and the options we had. We were then quickly able to book our home report and photography to be done before being assigned a negotiator from then on in. Our negotiator was Rachel Curran and she was excellent. She kept in regular contact with us during the whole process and always updated promptly on any notes of interest, feedback etc. Everything was clearly explained to us and in a way that we understood. She advised us what to do regarding going to closing and in the end we were delighted with the offers that we received. Our property was put on the market and within a week they had sold it, can't ask for more than that!A real positive I found in using mov8 was that they did as much as possible online, all the identity checks and document checks were done through an online system so we didn't have to go out of our way to sort this and we had access to a portal to keep track of any viewings that were booked or feedback, notes of interest we had received. I found this really helpful as it meant we were not having to keep going back and forward on the phone unnecessarily.We opted to do our own viewings but they can do it for a fee per slot if you prefer. We liked their fixed pricing as this means we knew at the start exactly how much everything would cost us and didn't have to worry about the commission. We have also used mov8 for purchasing our next property and have also been impressed with that. I would highly recommend mov8 to anyone, we certainly couldn't fault them!
Debbie · 13 July 2018
★★★★★ 5/5
TrustpilotWhat a delight this company is!
Mov8 was an absolute delight to work with, I had excellent service from start to finish when looking to sell my property. I worked with Rachel Curran who was an absolute dream and kept me up to date with offers, notes of interests and viewings. She never kept me in the dark with what was going on and was also encouraging with great advice whenever we need it. Massive thanks to Rachel and the rest of the team at Mov8! -Emily Milne
Emily · 11 July 2018
★★★★★ 2/5
TrustpilotQuite chaotic and no confidence in who…
Quite chaotic and no confidence in who was taking the lead in dealing with my transactions. They asked for the same information multiple times. When I told them that I had sent the information adamantly denied I had. When I forwarded the email showing the info sent, twice before, they told me the person had been off sick. They moved on swiftly when asked if both people had been off sick. Their emails always go to "junk". I did find their trainee solicitor of help when issues arose but that was the only good thing about the whole experience. I wouldn't recommend them.
Scott · 18 August 2022
Agent replied · 16 June 2024
We are sorry to read your comments but will review the feedback and take any necessary steps to improve our service.
★★★★★ 5/5
TrustpilotVery smooth sale and great customer service
Selling with Mov8 has been incredibly smooth. Rachel was fantastic at helping us figure out how to put our flat on the market and we sold within 2 weeks. Really impressed with everything Rachel did to help us get the best price, and for the constant contact/updates.
Lauren · 4 February 2019
Agent replied · 16 June 2024
Thank you so much for your comments, Lauren. Selling a property needn't be as complicated as it gets made out to be and MOV8 Real Estate go the extra mile to make sure that is the case. All the best from all of us at MOV8 Real Estate.
★★★★★ 5/5
TrustpilotExcellent professional and fast service
From the first meeting until now Mov8 have been exceptional. Everything was done when they said it would and my property sold within 3 days. Rachel was my main contact for the sale and she was enthusiastic, professional and reassuring throughout the process.Would recommend them
CS · 6 January 2020
Agent replied · 16 June 2024
We couldn't ask for better than that CS! The whole team is delighted to read your comments. Best wishes from all of us at MOV8 Real Estate!
★★★★★ 4/5
TrustpilotWe decided to sell our house through…
We decided to sell our house through Mov8 due to their competitive rates and bold advertisement. After dealing with a separate surveyor who gave us our greatly improved home report valuation, it was a stress free time throughout the negotiation period. Our negotiator Scott Moore was fantastic from word go, keeping us regularly updated with viewings, notes of interest and of course the closing date. The advice we received from Scott including how each stage worked was delivered professionally with complete clarity. In the end we got a fantastic price for our house with minimal stress involved. I highly recommend Scott to anyone planning on using Mov8.
Daryl · 25 April 2018
★★★★★ 5/5
TrustpilotGreat service from.start to finish
Great service from.start to finish. The minutes the first representative came through my door to value the property to the notification of the appointment, even through the the negotiator who does have your best interest at heart. Everytime I called every member of staff knew on a very professional basis everything about me. Which was very personal to me. As selling a property come a very big and stressful.moment in your life. Would definitely recommend Mov8 to friends and family. 😁
Gill · 21 April 2018
★★★★★ 5/5
TrustpilotMOV8
After looking at various Estate Agents, we decided to use Mov8 on the basis that they offered a Fixed Fee, and also allowed us to advertise in ESPC.We listed our house on the market, and after 1 week we were inundated with offers. One week later, we received an offer we couldn't refuse. Allan was on hand whenever we needed him, and was extremely helpful in the negotiation process. All in all, Mov8 provided great value for money, and a very smooth process from start to finish.
Alan · 20 April 2018
★★★★★ 1/5
TrustpilotAmateur outfit - really poor experience
Called by MOV8 stating that they had a slot in 90 minutes from then to view a property. Rearranged the day to make it happen, arrived at the property - no answer. Called MOV8 who said "they would see if the vendors were available" to which I replied they should be as we are outside waiting. MOV8 called back to say the vendors "had to go out" and when would I like to rearrange for!!!Fuming as only 90 minutes earlier they had confirmed the time!Explained we wouldn't be coming back and will avoid this firm in the future.Thanks for wasting our time but also for the heads up of what you are like to deal with!
DazMan · 13 August 2022
Agent replied · 16 June 2024
Everything was scheduled and confirmed as usual so we were just as frustrated as you were to learn that the vendors had left the property. We are very sorry for your experience but were powerless to prevent it, sadly.
★★★★★ 5/5
TrustpilotGreat service
From our initial contact about the possibility of selling our property to actually choosing mov8 to market and sell the property all the members of staff we dealt with were knowledgeable and extremely helpful. The whole process of marketing & selling the property was concluded within 2 weeks. The communications between ourselves and mov8 were always dealt with promptly. A big thank you to Emma and Ellen for moving things on so smoothly. The service given was excellent .We would recommend mov8 to anyone given our experience.David and Glenda Allan
David · 17 April 2018
★★★★★ 2/5
TrustpilotNot quite the experience I had in mind
Not the experience I had in mind. Valuation was excellent, Alan was kind, transparent and very helpful. Estate agency I felt I had to chase them all the time, there was no real communication, however I sold within 8 weeks .Conveyancing, was shocking. I was assigned a senior paralegal, who was not overly friendly, short, abrupt and unapproachable - this being the first time I’ve sold a property I felt like I wanted someone I could ask a question to - Even a simple phone call to ask a question made me feel like I was causing a problem for them. I will send separate correspondence with further details but this experience will stop me recommending mov8 to others.In hindsight i should have paid that little bit extra to go with Warner’s, mcdougall McQueen etc as I feel this would have made the experience less stressful.
Stephanie · 26 February 2018
★★★★★ 5/5
TrustpilotGreat service
We have just accepted an offer on our my property through Mov8. The entire process was well managed and supportive and everyone I spoke to was knowledgeable, friendly and helpful. I had great service through out and Louise was fab. I would definitely recommend Mov8
TOMMY · 2 December 2019
Agent replied · 16 June 2024
Thanks Tommy! We are delighted to read your comments! Do please recommend us to your family and friends.
★★★★★ 5/5
TrustpilotMy experience with Mov8 has been great…
My experience with Mov8 has been great from start to finish. Communication is always prompt and even when Steph, my negotiator wasn't available, there was always someone who was able to help me whenever I needed. Viewings were always arranged quickly and without any hassle. The online portal is also very good for keeping track of viewings and any offers. I would recommend using Mov8 without any hesitation and am very happy with the service and experience I've had with Steph and the team.
Claire · 18 February 2018
★★★★★ 5/5
TrustpilotMOV8 Real Estate Team
MOV8 Real Estate Team (from the Sales rep to the Estate Agent team to the Solicitor team) have all been very professional, diligent and hard working in my recent dealings with them. Their communication has always been on point and they kept me up dated regularly. I am extremely pleased and impressed by how quickly they sold my property. I will definitely be recommending them to all my friends and family. Thank you to everyone at MOV8 that helped along the way.Sammie
SAMMIE · 3 August 2022
Agent replied · 16 June 2024
Thanks, Sammie! The whole team is delighted to read your comments! Thank you for taking the time to write a review for us!
★★★★★ 5/5
TrustpilotJenny and Rachael are great
Jenny, Rachael and Alan were all really great at MOV8. They were warm and friendly didn't mind me being chatty and reassured me when I got stressed about any silly little thing connected with buying and selling properties.
Julie · 22 September 2021
Agent replied · 16 June 2024
Thanks Julie! That's exactly what we are here for! We try to make things as simple and as straightforward as we can, thanks for taking the time to write a review for us!
★★★★★ 5/5
TrustpilotBrilliant service from Mov8
Brilliant service from Mov8. Fixed fee , great photos and property listed on all the big sales portals quickly . Everything ran smoothly from start to finish . All staff were great from the initial valuer finlay , through to the sales staff for booking in viewings and my sales negotiator Nicky was really helpful in ensuring we got a great price for the property , explainjng options and keeping me in the loop with how things were progressing . Flat sold in under 2weeks . Very happy 5 stars from me ! Would definitely recommend. Why pay more when you can get a great service here .
Sean · 31 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.