Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
GoogleMov8 have been amazing with us buying our home. The process was seamless and well informed as this was a daunting first for us. A massive thanks in particular to Gillian, who responded to all emails so quickly and was so amazing quelling our anxiety and sorting our requests. We highly recommend Mov8 and their services.
Chris Β· 27 July 2024
Agent replied Β· 26 August 2024
Chris...what wonderful comments! Thank you so much for taking the time to share!
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5/5
TrustpilotMaryanne was great!
Maryanne was great!She was very professional and gave me some sound advice. Mine wasn't the easiest of cases but she was patient and helpful and I'll be forever grateful.
Mrs Β· 28 March 2023
Agent replied Β· 16 June 2024
Thank you, Mrs. Dodds! We think Maryanne is great, too!
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5/5
TrustpilotMaryanne was great!
Maryanne was great!She was very professional and gave me some sound advice. Mine wasn't the easiest of cases but she was patient and helpful and I'll be forever grateful.
Ms Β· 28 March 2023
Agent replied Β· 28 October 2024
Thank you, Mrs. Dodds! We think Maryanne is great, too!
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5/5
TrustpilotTeam of superstars!
They moved mountains for us and took the edge off the stress of buying our home. Maryanne was an absolute diamond! Who couldn't have done more for us.
Craig Β· 28 April 2023
Agent replied Β· 16 June 2024
Thank you, Craig, from all of your 'Superstars'!
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5/5
TrustpilotMakes selling your property easy
Having recently sold my property using MOV8, I would highly recommend them. Their communication to keep me updated was excellent, particularly as I was out of the country most of the time. Using their own solicitors for conveyancing was convenient and helpful. Both the estate agency and the legal side provided a person who was responsible for my property and I felt able to contact them at any time. Their patience was impeccable! The overall package tied everything together which was efficient and cost effective. Well done, MOV8!
Linda Β· 15 December 2022
Agent replied Β· 16 June 2024
Thank you, Linda! It's always best to keep everything under one roof!
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5/5
TrustpilotSupport from both Tracy and Hannah wasβ¦
Support from both Tracy and Hannah was fantastic! Quick to respond to any questions or queries we had and made purchasing our first home together stress free and smooth process. Would highly recommend.
Becky Β· 3 November 2022
Agent replied Β· 16 June 2024
Thanks, Becky! We wish you the very best in your new home!
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5/5
GoogleAll Staff are Approachable, Efficient and Professional.
Sue Β· 11 October 2026
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5/5
TrustpilotBig thanks going out to the Edinburgh teamβ¦
Big thanks going out to the Edinburgh team for all your work to sell my flat mid-lockdown. Especially Tony, Alex, Christina and Stephen. We really do appreciate your dedication and great customer service. Stay safe and I look forward to moving with you again in the future!
David Β· 7 May 2020
Agent replied Β· 16 June 2024
Hi David! Thank you so much! We look forward to welcoming you back when the time comes! In the meantime, keep safe and well!
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5/5
GoogleRyan was very helpful and kept us fully informed throughout our process of selling and buying a new house.
Katie Β· 17 December 2023
Agent replied Β· 15 June 2024
Thanks Katie! Enjoy your new home!
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5/5
GoogleFantastic Job done by Leah and the team at very short notice after being badly let down by our conveyancing company,
Will definitely look to use again in the future, thank you very much π€π€ β¦
Chris Β· 16 June 2022
Agent replied Β· 15 June 2024
Thanks Chris! We were only too happy to help you!
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5/5
TrustpilotAwesome service
Tracy, Leah and the team have been awesome with my house sale, very professional and available when other conveyancers would be fast asleep. Great customer service going above and beyond. Thank you some much Tracy and your team for everything.Kind regards Elaine Smith
Elaine Β· 26 April 2021
Agent replied Β· 16 June 2024
Thank you so much Elaine! Selling your home needn't be as daunting as it first seems and Tracy and her team are all very experienced when it comes to taking clients through the process from start to finish. Thanks for your generous comments.
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4/5
GoogleHad a recent purchase of a property in Edinburgh with Mov8. There was a bit of hiccups and miscommunication with my first case manager. When Tara-Mae Kearns took over, it went like a breeze. Very professional and helpful. She is a star. Got the keys in time. Overall, it was a good experience.
Sankhadip Β· 19 October 2023
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5/5
TrustpilotStress free property purchase (well almost)
Professional, competitively priced, easy to contact, very happy with service.Maryanne was our case manager. Process of buying house was straightforward with no stress/issues - remarkable! Thank you, would have no hesitation recommending to friends/family.
Kate Β· 26 August 2022
Agent replied Β· 16 June 2024
Thanks, Kate! We would be only too pleased to help your family and friends!
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5/5
TrustpilotExcellent service from start to finishβ¦
Excellent service from start to finish with the team at Move8. Louise Carr was out main contact and was very professional as were all members of the team. All members of the team excelled on both communication and telephone manners resulting in a smooth quick sale of our property.
MR Β· 13 March 2019
Agent replied Β· 16 June 2024
The whole team at MOV8 Real Estate are delighted to read your comments, thank you for taking the time to write a review.
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5/5
TrustpilotExceptional professionalism and friendly service
We instructed Mov8 to ask as solicitors for both our sale & purchase. The quality of service we received was really high and our contacts, Maryanne & Mairi, were incredibly friendly and helped us throughout the process. Whenever we had a query they called us to talk through the process and made a stressful process more calming. Really happy with the service Mov8 provided us and would definitely use them again for any future house moves.
Robbie Β· 31 March 2023
Agent replied Β· 16 June 2024
Thank you, Robbie! We hope to see you again when the time comes!
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5/5
TrustpilotWe couldn't be merrier!
Jillian was a superb guide in all the sale process. Outstanding professionalism, all along with transparency dealing with customers. Without a shadow of a doubt, we recommend Mov8 and Jillian Western in particular. Hopefully, we will recur their services in the near future.
Pedro Β· 24 March 2021
Agent replied Β· 16 June 2024
Thank you, Pedro! We hope to see you again when the time comes.
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5/5
TrustpilotA good level of customer service fromβ¦
A good level of customer service from start to finish, from the initial home visit/valuation to speaking with the estate agent dealing with the sale and then onto the legal team to complete the sale. The whole process took a longer than usual timescale but that was due to external factors and no fault of Mov8. When each of the external issues were highlighted Mov8 were, on every occasion, quick to respond by email and phone to address the issues and provide positive guidance when required. Not only do the three different elements of Mov8 work well individually, they also work well as a team to provide a great overall customer experience.
Neil Β· 7 November 2022
Agent replied Β· 16 June 2024
Thanks, Neil! The whole team is delighted to read your comments!
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5/5
TrustpilotVastly improved service
We have sold two properties with Mov8 and although we did have some issues while selling the first property the second time round was an excellent experience. Our point of contact Alexandra Bell was so good and made the process extremely easy. I would definitely recommend Mov8 now.
Lewis Β· 8 August 2019
Agent replied Β· 16 June 2024
We are so pleased to read your comments, Lewis. We know that not every transaction will run as smooth as we would hope but we will always do what we can to ease the pain when things go awry. We look forward to welcoming you back when the time comes.
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1/5
TrustpilotOverpriced and not professional at all
This solicitor was ridiculously overpriced, we were overcharged a stupid amount for a solicitor who wasnβt qualified and still a trainee - he wanted more money than the average qualified solicitor!!! Within our rights of buying a house, we were allowed to report issues within 5 days. We found multiple issues and reported these within 2 days of getting the keys. When acting upon these issues, the solicitor then wants more money and to charge us for the additional service??? I was within the time frame of reporting these issues therefore I would expect the solicitor to help resolve these free of charge. They are soooo money driven and not professional at all. If you want robbed blind with no guidance or professional help, choose this company!
Stacy Β· 3 November 2022
Agent replied Β· 16 June 2024
A member of our Operations Team will reach out to you in due course, and hopefully be able to clarify any misunderstanding.
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5/5
TrustpilotWe found MOV8 excellent every step of the way
We found MOV8 very friendly, approachable and efficient and they were always available to answer any questions or concerns that we had, no matter how small. We found that Mairi in particular (paralegal) at MOV8 was extremely helpful and always got back to us very quickly (something that was very important to us when buying a new house which can be stressful). Mairi certainly made this less stressful for us and we cannot thank her enough :).Would definitely recommended MOV8 for selling and going onto buying a new build house. Brian and Laurie.
Brian Β· 31 October 2022
Agent replied Β· 16 June 2024
Thanks, Brian & Laurie! Good communication is essential from start to finish! We hope to see you again when the time comes!
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1/5
GoogleOur property sale using Mov8 was back in June last year, but recently tried to offer on a house through them and was reminded of the poor service levels received. We had a lot of initial interest from buyers which we expected, but they all seemed to fizzle out without being able to be spoken to. When I tried to contact them, my nominated person was never available, Iβd be told sheβd ring me once sheβd finish her call, 4,5 or 6 hours would go by. If I happen to miss the call, even ringing back a few minutes later would mean it is another long wait for the call back again. Days go by trying to communicate for such simple things. There were so many things I could complain about with them, but ultimately I blame myself for going with the cheapest, they cost me at least 10k on the sale price. Trying to offer is the same, takes 2 days to hear that someone else has offered higher so itβs a no. They donβt even let you know itβs being considered. I assumed it had been rejected and I had been forgotten about so moved on to other houses. Theyβre essentially a call centre. Their reason for not calling back during the day was that theyβre speaking to solicitors etc who are only available during the day. They have a nasty habit of calling a few minutes before closing, so if you miss it theyβre closed when you ring back, and do another day passes. I could go on and on.......
Bedi Β· 17 June 2019
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4/5
GoogleI completed a sale and purchase with Mov8, I found it helpful to have both aspects managed together. The team who delt with advertising were brilliant and I achieved an above valuation sale which I was delighted with. The conveyancing was patiently managed and each step was explained. I found the journey with Mov8 seamless and I wouldnβt hesitate to use them again.
Julie Β· 15 February 2024
Agent replied Β· 15 June 2024
Thank you, Julie! We hope to see you again when the time comes!
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5/5
TrustpilotFirst class service from start toβ¦
First class service from start to finish . Wouldnβt use any other company if we ever move again. Maryanne was very helpful and nothing was ever to much hassle. Would definitely recommend mov8 to anyone
Customer Β· 14 June 2022
Agent replied Β· 16 June 2024
Wonderful, thank you! We are all delighted to read your comments!
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5/5
TrustpilotRecommend to anyone
Alan is extremely professional, with profound experience and wealth of knowledge in the conveyancing sector. Alan was directly contactable on mobile and landline. This is a personal and easy company to deal with.
H Β· 8 September 2022
Agent replied Β· 16 June 2024
Thank you so much for taking the time to write a review for us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.