Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMaeve and Alan at Mov8Real Estate dealt…
Maeve and Alan at Mov8Real Estate dealt with my house sale in a friendly and efficiently and manner. Everything went smoothly and I was kept informed with the developments.
MRS · 15 May 2023
Agent replied · 16 June 2024
Thank you so much for your kind words!
★★★★★ 1/5
GoogleAVOID AT ALL COSTS!
I wish I could give this company zero stars because my experience with them has been nothing short of a nightmare. From the very beginning, everything was a disaster, yet I foolishly ignored the glaring red flags.
We were in the process of both selling and buying a property, and to kick things off, they provided us with the wrong quote for both transactions. How does a professional solicitor company mess that up? This alone should have been enough to steer us away, but we decided to give them the benefit of the doubt.
Communication? Non-existent! It felt like each team member was operating in their own personal bubble, completely detached from the rest of the office. I can’t stress enough how disorganized and chaotic their process is. We received an offer on our property, and instead of the timely communication one would expect, we had to call them at the end of the day, and this was when it was confirmed to us. Imagine our frustration all day not knowing! It felt like we were left in the dark while they fumbled around cluelessly. The exact same thing happened when we bought a place. The property we liked and submitted an offer on went under offer on the website. We thought someone else’s offer got accepted. Called them up 24 hours later to ask only to find out it was our offer that was accepted!
Honestly, they are a clueless bunch of cowboys! It’s hard to even call them professionals. Their lack of attention to detail, poor communication, and total disregard for their clients’ needs were astonishing at every stage.
To top it all off, after nearly a year of dealing with their incompetence, they had the audacity to charge £2000 from our account for a subscription fee that we never agreed to. This felt like the final straw in an already exhausting ordeal. I can’t believe a company this irresponsible and unprofessional is even allowed to operate. They should be banned! I’m guessing cause we signed the form to allow them to take money from our bank they can take any amount they want. The firm lasts for 12 months. Don’t sign that form!
My advice? Save yourself the headache and STAY AWAY from this company at all costs. It’s not worth the stress and frustration. You deserve better!
Engin · 23 December 2024
★★★★★ 5/5
TrustpilotGreat experience
I recently got in touch with Mov8 as I was feeling very confused about the property buying process but Courtney has been incredibly helpful with their advice and very prompt in handling any requests.
Roddy · 25 November 2022
Agent replied · 16 June 2024
Thanks, Roddy! It can be a daunting process but we aim to make it as simple and as straightforward as we possibly can!
★★★★★ 5/5
TrustpilotMegan was fantastic
Megan was fantastic - she put me completely at ease as a first time buyer, walking me through the steps necessary with clear guidance, very responsive to emails and calls, have only good reviews! Thanks Megan!
Annie · 5 September 2022
Agent replied · 16 June 2024
Thank you, Annie, for your wonderful comments!
★★★★★ 5/5
TrustpilotVery good
I have just recently used Move real estate. Courtney has been very helpful with getting everything arranged and she is been very quick and replying to all of my messages.This has made the process a lot easier.
Susan · 26 July 2022
Agent replied · 16 June 2024
Thank you, Susan! We understand the importance of good communication right from the outset so we are all thrilled to read your comments!
★★★★★ 1/5
TrustpilotUtterly Disappointed - AVOID AT ALL COSTS!
I wish I could give this company zero stars because my experience with them has been nothing short of a nightmare. From the very beginning, everything was a disaster, yet I foolishly ignored the glaring red flags. We were in the process of both selling and buying a property, and to kick things off, they provided us with the wrong quote for both transactions. How does a professional solicitor company mess that up? This alone should have been enough to steer us away, but we decided to give them the benefit of the doubt.Communication? Non-existent! It felt like each team member was operating in their own personal bubble, completely detached from the rest of the office. I can’t stress enough how disorganized and chaotic their process is. We received an offer on our property, and instead of the timely communication one would expect, we had to call them at the end of the day, and this was when it was confirmed to us. Imagine our frustration all day not knowing! It felt like we were left in the dark while they fumbled around cluelessly. The exact same thing happened when we bought a place. The property we liked and submitted an offer on went under offer on the website. We thought someone else’s offer got accepted. Called them up 24 hours later to ask only to find out it was our offer that was accepted!Honestly, they are a clueless bunch of cowboys! It’s hard to even call them professionals. Their lack of attention to detail, poor communication, and total disregard for their clients’ needs were astonishing at every stage.To top it all off, after nearly a year of dealing with their incompetence, they had the audacity to charge £2000 from our account for a subscription fee that we never agreed to. This felt like the final straw in an already exhausting ordeal. I can’t believe a company this irresponsible and unprofessional is even allowed to operate. They should be banned! I’m guessing cause we signed the form to allow them to take money from our bank they can take any amount they want. The firm lasts for 12 months. Don’t sign that form!My advice? Save yourself the headache and STAY AWAY from this company at all costs. It’s not worth the stress and frustration. You deserve better!
Notesfrom · 22 December 2024
★★★★★ 1/5
FacebookUtterly Disappointed - Avoid at All Costs!
I wish I could give this company zero stars because my experience with them has been nothing short of a nightmare. From the very beginning, everything was a disaster, yet I foolishly ignored the glaring red flags.
We were in the process of both selling and buying a property, and to kick things off, they provided us with the wrong quote for both transactions. How does a professional solicitor company mess that up? This alone should have been enough to steer us away, but we decided to give them the benefit of the doubt.
Communication? Non-existent! It felt like each team member was operating in their own personal bubble, completely detached from the rest of the office. I can’t stress enough how disorganized and chaotic their process is. We received an offer on our property, and instead of the timely communication one would expect, we had to call them at the end of the day, and this was when it was confirmed to us. Imagine our frustration all day not knowing! It felt like we were left in the dark while they fumbled around cluelessly. The exact same thing happened when we bought a place. The property we liked and submitted an offer on went under offer on the website. We thought someone else’s offer got accepted. Called them up 24 hours later to ask only to find out it was our offer that was accepted!
Honestly, they are a clueless bunch of cowboys! It’s hard to even call them professionals. Their lack of attention to detail, poor communication, and total disregard for their clients’ needs were astonishing at every stage.
To top it all off, after nearly a year of dealing with their incompetence, they had the audacity to charge £2000 from our account for a subscription fee that we never agreed to. This felt like the final straw in an already exhausting ordeal. I can’t believe a company this irresponsible and unprofessional is even allowed to operate. They should be banned! I’m guessing cause we signed the form to allow them to take money from our bank they can take any amount they want. The firm lasts for 12 months. Don’t sign that form!
My advice? Save yourself the headache and STAY AWAY from this company at all costs. It’s not worth the stress and frustration. You deserve better!
Engin · 22 December 2024
★★★★★ 5/5
TrustpilotThe entire team at Mov8 were…
The entire team at Mov8 were supportive, polite and effective at every stage of the sale of our house, however Louise Carr was utterly exceptional in her reliable style and grace.Thank you all for a swift and easy result, and thanks especially to Louise for coordinating and communicating throughout.
C · 4 March 2020
Agent replied · 16 June 2024
Many thanks for your kind comments! Louise always goes above and beyond for her clients and we are delighted to read that you found this to be the case too!
★★★★★ 5/5
TrustpilotNew Home Purchase
Team were all very helpful, did have to deal with a few different staff members over the course though. Overall great service and everything always ran very smoothly. Thanks to Hannah who closed the deal.
John · 10 October 2022
Agent replied · 16 June 2024
Thank you, John! As a large law firm we do have a number of dedicated, specific teams but we take on board your feedback. Best wishes from all of us at MOV8 for your new home!
★★★★★ 5/5
TrustpilotKim Baillie was lovely to deal with and…
Kim Baillie was lovely to deal with and very quick at coming back to me with any queries. My sale and onward purchase couldn’t have gone any better.
Claire · 3 June 2023
Agent replied · 16 June 2024
Thanks for your kind words, Claire!
★★★★★ 5/5
TrustpilotExperienced great service from Mov8
Experienced great service from Mov8, Our property negotiator Emma was always helpful and friendly, as were the rest of the team. I particularly found that being able to get hold of someone (who could bring up all of the details straight away) 7 days a week was invaluable. Would definitely recommend.
Dan · 15 February 2019
Agent replied · 16 June 2024
Excellent customer service is always at the very heart of everything we do, we aim to make things as simple and straightforward as we can for all of our clients. Thank you so much for taking the time to write a review, Dan!
★★★★★ 5/5
TrustpilotMOV8 had been great throughout my sale…
MOV8 had been great throughout my sale process. Very professional and keeping me updated every step of the way, I also received positive feedback from people viewing the house about their experience in arranging a viewing.The sales photos/package that MOV8 put together was impressive, I loved the virtual tour, which is something I wasn’t really keen on to begin with given my experience viewing other homes this way. Ruairidh, Jamie, and Ben at MOV8 were very helpful, regular contact and offered some great advice. A real plus point is not having to deal with a separate solicitor for conveyancing, this really has been smooth so far and I can highly recommend, they are also looking after my purchase too!
Chris · 20 January 2023
Agent replied · 16 June 2024
It's always best to keep everything under one roof! Thank you, Chris!
★★★★★ 5/5
TrustpilotBen Ginn is an absolute professional
Ben Ginn is an absolute professional. He’s made the process of selling our property stress free, and anyone who has had the experience of selling their house knows how stressful it can be. His communication with us was outstanding.Thank you!
Kania · 9 February 2022
Agent replied · 16 June 2024
Thank you Kania! Ben knows just how to take the sting out of this process, making it simple and stress-free for all of his clients. Thank you so much for your comments.
★★★★★ 5/5
TrustpilotMassive thank you!
Jillian and the team at Mov8 have been fantastic. We simply cannot thank Jillian enough. She came highly recommend from our daughter and her partner after she assisted them with the sale of both their homes and she did not disappoint. Thank you very much again.
Eric · 26 November 2020
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review! Jillian loves nothing more than doing what she does for her clients, we are all thrilled to read your comments.
★★★★★ 5/5
TrustpilotWe had a great experience with Mov8…
We had a great experience with Mov8 selling our property, especially the conveyancing with Leah McGibbon who acted with professionalism, care and assertiveness throughout. This was especially appreciated as we had problematic buyers intent on messing us around. Our queries were answered promptly and thoroughly.I'm using them to buy a proper now and will be using them to sell another property later this year. Having used other solicitors last year who were slow and probably cost us a sale, I'm really pleased with how efficient the Mov8 team have been. The property market in Scotland can be a torturous and frustrating journey at times and things can be lost in translation leading to misunderstandings. Given my experience with other solicitors, I wouldn't hesitate to recommend Mov8.
Lesley · 9 January 2023
Agent replied · 16 June 2024
Thanks, Lesley! The whole team is delighted to have been able to help you! Thank you so much for your kind comments!
★★★★★ 5/5
TrustpilotMOV8 Solicitors review.
Our experience with MOV8 has been very good from the start. They helped us with selling and buying. They knew we hadn’t did this process before so they were always available for answering our questions no matter how big or small the questions were. Always explained everything to us in easy terms so it was easy for us to understand. Kept us up to date with what was happening during the process. I would recommend MOV8 to anyone who was looking for a solicitor to help with the buying and selling of a house.
Mark · 6 January 2023
Agent replied · 16 June 2024
Thanks, Mark! We aim to make everything as simple and as straightforward as we can, for everyone, no matter how many times you have done it! Thank you for taking the time to write a review for us!
★★★★★ 5/5
TrustpilotFrom valuation to sale
From valuation to sale, Mov8 have been fantastic . As somebody who was very sceptical of doing this online, I could not have been treated any better. Was kept well informed every step of the process. Special thanks to Joanne for keeping me sane.Iwould highly reccomend this company. Helen.
Helen · 20 November 2019
Agent replied · 16 June 2024
Thank you Helen and many thanks for the recommendation! We would be delighted to welcome your family and friends alike when the time comes.
★★★★★ 5/5
TrustpilotGreat service
Jamie was great from start to finish in getting our property sold and giving his recommendations. Stayed in touch at all times via phone and email. Great service all round!
Maham · 8 March 2023
Agent replied · 16 June 2024
Thank you, Maham! You are in good hands with Jamie looking after you!
★★★★★ 5/5
TrustpilotMov8 acted as my solicitors when…
Mov8 acted as my solicitors when selling my flat, and I couldn’t recommend them more highly. Diligent, helpful and quick, Alana has been excellent.Christopher Cameron
Chris · 6 July 2023
Agent replied · 16 June 2024
Thank you so much, Chris! We think Alana is excellent too!
★★★★★ 5/5
TrustpilotHighly Recommended
This is the third time I have used MOV8 and as on previous occasions we received first class service. They are very professional and motivated and succeeded in another quick sale. Our sales negotiator Megan was in constant communication and there for advice whenever we needed it. Can't recommend them highly enough!
Fiona · 28 September 2017
Agent replied · 16 June 2024
Hi Fiona,We are delighted to have helped you with yet another sale, and couldn't be happier to hear that you are pleased again with the service we provide. We'll make sure Megan and the team see your kind words, we know that they will be delighted.We also cannot thank you enough for your recommendation, and hope we can be of service again in the future!Best wishes,MOV8 Real Estate
★★★★★ 5/5
GoogleThis was my first time buying a property and MOV8 handled the deal in a professional and efficient manner ensuring the transaction was completed in time for my entry date.
Good communication from Tara-Mae and the team I had contact with, made all the processes online easy.
I highly recommend and will use again.
Liam · 19 October 2023
★★★★★ 5/5
TrustpilotHonest and efficient, what more could you ask for…
After a really bad experience with another Solicitor that delayed the purchase of our new house, we were pretty anxious about changing to another firm. I’m so glad we did. Everyone we spoke to at Mov8 was so helpful, they instantly put as at ease. Our case manager was Alan and he was really efficient and great at communicating. Everything he said he would do, he done. And every time we had a question he was always available to chat to us. Would definitely recommend. My only regret is that we didn’t go with Mov8 in the very beginning. Lesson learnt.
Jay · 24 December 2022
Agent replied · 16 June 2024
Thank you, Jay! Thank you so much for your kind words! We hope to see you again when the time comes.
★★★★★ 5/5
TrustpilotTop class service from Alan at Mov8
Top class service from Alan at Mov8. He helped make a very stressful house move more bearable and nothing was ever an issue. Even when it was constantly going against me with my buyers he still persevered through all my requests and we got there in the end. It was a pleasure to deal with him and the rest of the guys/girls at Mov8 they were all so lovely to deal with. I wouldn’t go anywhere else if I was in that position again!
Danielle · 18 December 2022
Agent replied · 16 June 2024
Thank you, Danielle! You are in good hands with Alan looking after you!
★★★★★ 1/5
TrustpilotReally disappointed by the agency as I…
Really disappointed by the agency as I had booked a viewing by no one showed up. I had to phone twice the office only to be told that they couldn't get a hold of the owner and no one knew if he was coming to show me around or not.The agency is responsible to call the owners on time and let them know early on the day that they have a viewing booked , and if anything, let the potential buyer know in advance so no one is wasting their time.I've never recieved an apology for my 20min wait or for the cancellation.
Sophie · 17 December 2022
Agent replied · 16 June 2024
Hi Sophie, your appointment was booked and confirmed with our client and a reminder issued on the day. It's really out of our hands after that but we are sorry to read of your experience and can understand the frustration.
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