Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst class treatment
I had a great experience from start to finish. They kept us in the loop with anything and we’re happy to take our calls and explain some things we didn’t understand. When we went to the office to sign paperwork again the staff were happy to explain how the process would work also there is a lovely cafe and a sweet little dog at reception, we would definitely recommend them and ourselves would use them again in the future.
Christine · 10 July 2023
Agent replied · 16 June 2024
Thanks, Christine! Our Glasgow office is very much dog-friendly, pleased to read you were made to feel so welcome!
★★★★★ 5/5
TrustpilotWe bought our first property with the…
We bought our first property with the help of MOV8. They always kept us update about the process and always available in case we had any questions about our case. We would like to say special thanks to Stephen for being there thorughout the way. We would happily recommend MOV8.
Judit · 30 January 2021
Agent replied · 16 June 2024
Thank you so much for writing a review for us! Stephen is always on hand to offer a steady hand from start to finish.
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended, been trying to buy a property for a while in a very competitive market. Courtney has been excellent throughout, fast to respond and very helpful answering questions. Finally managed to make a successful offer. Many thanks to Courtney!
Kenneth · 7 September 2022
Agent replied · 16 June 2024
Excellent news, Kenneth! Best wishes in your new home!
★★★★★ 5/5
TrustpilotI live in the north east of Scotland…
I live in the north east of Scotland and have moved home several times and have always used local solicitors but this time I opted for mov8 and I dealt with a solicitor who was based in Glasgow. Yes, I had my doubts with the fact I could not have a face to face to face conversation but my doubts were quashed very quickly as Alan, the solicitor assigned to my case was very quick to respond to any queries or doubts that I had. His vast years of experience dealing in the property market was a huge relief and he quickly gained my respect and trust after a short period. A true professional, who was open and honest and hospitable. I never met you Alan, but thanks from both of us for securing our new home 👍
John · 2 June 2023
Agent replied · 16 June 2024
Thanks, John! Please feel free to pop in to the office and say hello any time you are passing, we would love to see you!
★★★★★ 5/5
TrustpilotPerfect
I could not have asked for a better service. The staff at Mov8 were brilliant at every step of the way from the initial marketing of my property, to sale and all the way to final settlement. In particular I would like to commend Kim Baillie who was a star and ensured a smooth transaction under some challenging circumstances. Throughout the entire process I felt confident that I was in good hands, and overall I would gladly return to Mov8 for any future transactions.
Jack · 31 May 2023
Agent replied · 16 June 2024
How wonderful to read your comments, Jack! Thank you for taking the time to write a review for us!
★★★★★ 5/5
TrustpilotI would definitely recommend Mov8
I can’t fault the service I have received, and all for an upfront fixed fee. Photos were great, all details explained clearly, always someone on hand to help and they are open later than conventional estate agents. It made no difference that they are based 30 miles from me, service was still top notch.
Christine · 17 July 2019
Agent replied · 16 June 2024
Hi Christine, thank you so much for taking the time to write a review. No matter the distance, there will always be a real person at the end of the telephone to guide and support you all the way and we hope to be able to do the same again for you when the time comes. All the best from us all at MOV8 Real Estate.
★★★★★ 5/5
TrustpilotCourtney and the team at Mov8 have been…
Courtney and the team at Mov8 have been amazing throughout the whole process. Any questions we had, she was ready to answer, she worked around us, gave great advice and helped us to secure our forever home! We felt so well looked after.
Rhea · 19 March 2022
Agent replied · 16 June 2024
Thank you Rhea! You are in good hands with Courtney looking after you!
★★★★★ 5/5
TrustpilotMOV8 Have been a brilliant company and…
MOV8 Have been a brilliant company and I would recommend them 100% Sold my home in a week. My experience of this company has been positive with all staff from first meeting to value house and contacts with estate agents.Emma Jefferson has been fantastic throughout,thank you.
Linda · 24 September 2021
Agent replied · 16 June 2024
Thank you Linda! You are in good hands with Emma by your side. We all take a great deal of pride in what we do and very much appreciate your comments.
★★★★★ 5/5
TrustpilotEfficient and East Sales Process
The sales process was made very easy by the MoV8 team. From initial enquiry to sales setup and then onto the actual marketing everything was smooth and delighted to have sold in 4 weeks from going to market. Louise was very helpful in handling and discussing matters too!
Caroline · 7 May 2021
Agent replied · 16 June 2024
You are in good hands with Louise! No doubt about it!
★★★★★ 4/5
TrustpilotSale and purchase
We recently sold our flat and bought a new property through mov8. Staff were very friendly and helpful during the difficult period of lockdown where our point of contact changed. Emma Jefferson was especially helpful. She went out of her way to keep us informed and support us through the process.
Stuart · 5 August 2020
Agent replied · 16 June 2024
Thanks Stuart. We are all delighted to read your comments and Emma is positively thrilled! Thank you for taking the time to write a review for us!
★★★★★ 5/5
Trustpilot1000/10 recommend
1000/10 recommend. Alana Arthur was absolutely amazing at helping us buy our property. No faults can be mentioned. Hassle free and was an amazing experience. This is where you want to go! If you’re not with MOV8 then suffer your fate ;)
Roma · 29 April 2022
Agent replied · 16 June 2024
Thanks, Roma! We think Alana is amazing too!
★★★★★ 1/5
TrustpilotCouldn’t have been worse
I am giving one star because I can’t give no stars. Trying to organise a viewing was a nightmare, being passed from person to person to person. I gave up and reached out to the lawyer and he organised for someone to contact me. Then I noted my interest and it went to closing without us being told. “Apologies, the automatic message didn’t reach you”. Was their reply. I have no more words for how unprofessional my experience was.
D · 6 June 2023
Agent replied · 16 June 2024
We are disappointed to read your comments, if you would care to discuss further, please reach out to operations@mov8.com.
★★★★★ 5/5
TrustpilotThe process was stress free from the…
The process was stress free from the beginning to the end, all questions where answered to my satisfaction and updates where given at every point even after keys collection, follow up was done to make sure we were satisfied
I will gladly recommend for everyone to use mov8
David · 13 January 2026
★★★★★ 1/5
TrustpilotVery big mistake of a unsuccessful/successful offer on property.
Was contacted by my solicitor from a different firm that my offer on a property was unsuccessful. Then 27th April got contacted by my solicitor asking if I can move into the property on the 2nd June. Solicitor got in contact with this Estate Agents and they notified my solicitor saying my offer was actually accepted on there system so I thought I then had my offer accepted on the property. I told my solicitor to double check that that is correct but was told to relax your offer had been accepted. Then I got a phonecall around 1730 on the 27th April to say unfortunately your offer wasn't accepted and it was just a mix up in communication and a mistake in there system that they accepted 2 offers. Estate Agents manager got in contact with me on the 28th April to explain how this could have happened and appeared to put blame on a new start and said they would be conducting in house training. Would avoid this Estate Agents if possible as if I hadn't asked my solicitor to double check I could have applied for a mortgage and a hard credit check on my credit score to then find out down the line I actually do not have the property. To go through the frustration and disappointment of not having my offer accepted to them being told it was actually accepted to then be told AGAIN that my offer was unsuccessful due to a mistake on the Estate Agents end is totally unacceptable and shows a complete incompetence on there behalf. The fact they have appeared to blame a new start for this massive mistake also speaks volumes as surely there should be some sort of oversight by senior personnel of this work. Hope no one has to experience something like I did.Jack Cairns
Jack · 30 April 2023
Agent replied · 16 June 2024
We are grateful for your feedback and will carry out a full review to ensure processes are correct and in place.
★★★★★ 5/5
Google5/5!
Will recommend to anyone. The team were incredible and we cannot thank them enough for how patient, friendly and professional they were. They dealt with absolutely everything and answered every single (& silly) question we had.
Talked us through every step of the way & the process went so much faster than we thought!
Again, thank you all so much for your help!
Caitlin · 16 May 2024
Agent replied · 15 June 2024
No such thing as a silly question, Caitlin! We're here to help!
★★★★★ 5/5
TrustpilotGreat experience with MOV8!
Great experience with MOV8! Stephen my solicitor helped make buying my first home a stress free situation. The process was very smooth as Stephen and the team upheld excellent communication and customer service. Would highly recommend should you need legal assistance to buy or sell your home.
Customer · 4 June 2021
Agent replied · 16 June 2024
Thankyou very much!
★★★★★ 5/5
TrustpilotExcellent Service
Professional and friendly service provided. Updated regularly and always on hand to answer any questions. Special thanks to Alan Craig, the king of conveyancing and patience of a Saint, we can't thank you enough for your hard work and support
Carol · 6 July 2022
Agent replied · 16 June 2024
Thank you, Carol! We're going to have to buy Alan a bigger hat after he reads this!
★★★★★ 5/5
TrustpilotExcellent Service
We used mov8 for the sale and purchase of properties in Edinburgh - and would highly recommend them. Everyone we dealt with was friendly and professional, and we were appreciative of the fixed fees. A particular thanks to Emma Stark (who was exceptional) and Alan Barbour, who negotiated the sale and purchase.
Sarah · 6 January 2020
Agent replied · 16 June 2024
Excellent customer service will always remain at the heart of what we do and reading your comments makes it all worth while! We hope to see you again when the time comes.
★★★★★ 5/5
TrustpilotFrom day one - fantastic
For the first day calling MOV8 to get a rough idea of valuation of my property the service has been great. Ross came and viewed my property and gave me a really good idea of how the market was and what had sold in my area recently. He ended up getting the valuation spot on. Ben Ginn my property consultant was always available for questions and guidance and very quick at getting back to me. Overall my property was sold in less than a week and I was really happy with the value I got and all the help along the way.
Claire · 18 April 2023
Agent replied · 16 June 2024
Thanks, Claire! We are delighted to have been able to help you!
★★★★★ 5/5
TrustpilotThanks Mov8
We have just used Mov8 to handle the sale of our property and the whole process was excellent, good clear information was provided throughout and everything was dealt with efficiently. Special thanks to Alan Craig for his great communication.
Mark · 5 August 2022
Agent replied · 16 June 2024
Thanks, Mark! Alan keeps things simple and makes everything easy to understand, just as it should be. Thank you for your kind comments.
★★★★★ 5/5
GoogleFantastic company, made selling so easy, with no hassle or grief, so professionally handled and communication was second to none and the marketing pack was first class. It was also made so personal with having a nominated contact who kept you in the loop with everything, thank you Louise so much great work!
Joyce · 17 June 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to write a review! The whole team is delighted to read your comments, Louise is a truly dedicated individual and always aims to give 100% to all of her clients. We hope to see you again when the time comes.
★★★★★ 5/5
TrustpilotVery good experience with mov 8
Very good experience with mov 8, service and communication was excellent, Alan kept us up to date every step of the way of buying our new home big thank you again
Donetta · 16 May 2023
Agent replied · 16 June 2024
Thanks, Donetta! Communication is key, right from the start!
★★★★★ 5/5
TrustpilotAlana was our paralegal for the sale of…
Alana was our paralegal for the sale of our current home and was fab throughout. With one sale falling through and not the smoothest journey the second time round, she was always around when we had any questions needing answered.
J1994 · 1 June 2022
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review for us! Alana knows only too well how important it is to keep in touch during times like these, we are delighted to have been able to help you!
★★★★★ 5/5
TrustpilotProfessional and helpful service
We received excellent service from Mov8. Courtney was friendly, knowledgeable and very responsive. Courtney was happy to answer any questions we had and kept us updated throughout the whole process of buying our first property. We would highly recommend Mov8’s services.
Mark · 12 April 2022
Agent replied · 16 June 2024
Thank you, Mark! You are in good hands with Courtney.
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