MOV8 Real Estate Edinburgh reviews

★★★★★ 5/5

Trustpilot

Great advice

Great advice through the entire process. Scott was very friendly and knowledgable about properties & the current Edinburgh market. Everyone I came into contact with was polite and helpful. Sold in less than 2 weeks. Only slight gripe is that my marriage certificate was folded when sent back to me, it had been kept flat for 6 years and was sent as A4. Don’t let that put you off using Mov8!

Kate · 11 July 2019

★★★★★ 5/5

Google

Thank you MOV8 for the smoothest and stressless time for our family when selling our property. From the initial meeting to discussing the sale to the final 'completed deal' there was no problem with any of your staff. To have everything explained so easily in emails was excellent. It felt so good that you told us each stage you were taking and who would be the next person on the journey that would be helping us. Thank you so much.

Christine · 14 June 2024

★★★★★ 1/5

Google

Please read to the end thank you I would highly recommend MOV8 everything has been so easy great communication everything explained clearly thank you Hayley for all your help. I am amending this as on completion of conveyancing my daughter moved in and the previous owner took the smoke alarms and carbon monoxide alarm and MOV8 did NOTHING so we have to buy them. It is illegal to sell a property without them. So buyer beware if using these COWBOYS I've removed 4stars as I had to leave 1🤬🤬🤬you will also notthey don't have the decency to reply. I wonder why🤔🤔🤔

StilRavin · 16 June 2023

★★★★★ 1/5

Google

After my sale fell through I cut my losses and remarketed with another estate agent and solicitor. I couldn't face the stress of dealing with MOV8 any longer. Communication is the problem. There is no opportunity to meet face to face so you are reliant on emails and phone calls. The system is extremely inefficient. Most emails go to junk. My first agent handling my purchase warned me of this. There is no such thing as a direct line to anyone although you will be told otherwise. My second agent handling my sale expressed surprise that I couldn't get through on the number she gave me. Expect to spend half a day trying to get through to your agent by phone. Expect to repeat yourself a lot as agents often don't listen carefully enough. I found this extremely irritating. You will be dealing with multiple agents. The final agent handling the conveyancing didn't bother to identify herself as my case manager. I worked out who she was and contacted her. She should have phoned me to tell me that my sale had fallen through. Instead she sent an email which I later found in junk. I finally got through to her on the phone after 11am the following day. I have received an apology from MOV8 for this. Two other estate agents have identified ways to improve on the marketing I received. MOV8 was described to me as an example of lazy estate agency. Other agencies operate in the evenings and at weekends. Limited availability was a further frustration. I am often not in a position to be available by phone during the day. I made a big mistake employing MOV8 and have wasted a lot of money as a result of not doing my homework. A very upsetting experience. The billing and credit dept are much more efficient. Their bills appeared in junk too but I'm now geared up for this. Be very careful of the upfront fee and one stop shop approach. Look very carefully at any documentation.

E · 16 June 2023

★★★★★ 1/5

Google

We were unfortunate to have one of the worst experience with this solicitor firm. We were given a trainee who had limited experience. Our move was delayed just before Christmas with less than 24hours notice and it took them 6 weeks to agree a new date. We were told that it was because someone in the chain had gone on holiday which seems implausible. Things were such last minute they didn’t send standard observations till 4weeks in to the 8 week lead time which led to them chasing things right till the last minute. Then 1 week prior to our new move date we found our mortgage had lapsed as the solicitor had not actioned something they should have. We had to get a new deal in less than 24hours. We complained and to date have no answers to any of the issues. It was escalated to a senior manager Mr Gordon who said he would provide a response in ten working days. Here we are 6 weeks later and multiple chasers and he has not responded. We have taken it directly to the SLCC. It’s been a horrendous time and the firm were nothing short of shocking. I would not recommend them to anyone.

Jessica · 16 June 2023

★★★★★ 5/5

Google

Very impressed with the service and attention to detail that we've received from all of the departments at MOV8. Everyone has been very responsive, professional and pleasant to deal with, and the process has been spelt out clearly for us from start to finish. It's high praise indeed that people were telling us spontaneously that the MOV8 sales' team had been excellent to deal with when it came to setting up viewings for them. I would recommend MOV8 to anyone looking to get their property onto the market.

Jim · 23 August 2025

★★★★★ 5/5

Trustpilot

A+++

An A+++, a first class service and beyond.My cousin recommended Mov8 to me following her satisfaction on her house sale. I couldn't have asked for better, from beginning to end enabling me to sit back and relax as they took care of everything. A special mention to Nikki and Scott. Forever grateful for their excellent communications, knowledge, advices and support.

Tom · 10 March 2022

★★★★★ 5/5

Trustpilot

Great service

The process from start to finish was a great experience. From the valuation to the selling of my flat and managing potential purchasers viewings .Communication was really good throughout my experience with emails and phone calls arranging viewings and also a huge benefit was the online portal where you could see all updates with regards to my property.Jillain was fab to deal with, super friendly and helpful throughout.

Michelle · 22 July 2020

★★★★★ 5/5

Google

Solicitor is very professional and patient to answer any questions. This is my first time to purchase property and happy with their services.

Carrie · 4 November 2024

★★★★★ 5/5

Trustpilot

A special shout out to Ben Ginn

A special shout out to Ben Ginn who looked after the sale of our property. From start to finish Ben was on the ball and is very knowledgeable in his field. His efficiency was very welcomed as it took all the stress out of selling our house. My sister is now selling with mov8 too after I told her about the great experience I had.

Frances · 6 April 2021

★★★★★ 5/5

Trustpilot

Mov8 - Tracy and the team

I’d like to thank Tracy and the team for the fantastic job they did with regards the legal work for my house sale and purchase. Very much appreciated and a really top class efficient service with extremely quick responses from the team for any queries I ever had. Your advice was invaluable along the way and I would definitely recommend you to friends and family. Thank you.

· 11 October 2020

★★★★★ 5/5

Google

Excellent service from the Mov8 team and in particular Kim who took the conveyance side of things through smoothly with good communication and up to date step by step process. Highly recommend Mov8.

Helen · 16 May 2024

★★★★★ 5/5

Trustpilot

I could not have wished for a better !

I could not have wished for a better or more professional company to deal with our property sale which was very complicated due to the death of our Mother. Mov8 are professional and very knowledgeable. I can’t fault them in any way at all and can’t recommend them highly enough. Thank you Nigel and your excellent team.

Mrs · 20 June 2022

★★★★★ 5/5

Google

Really good experience from using Mov8, our solicitor Charlotte was excellent and helped steer us through a last minute stress and issues with our purchase

Colin · 23 September 2024

★★★★★ 5/5

Google

I've heard horror stories about solicitors and didn't have a good experience myself in the past, but Kim Baillie and the MOV8 team totally changed my views. They were amazing, very helpful, and explained every process to help us secure our first and possibly forever home. They maintained clear communication, and I must say I am a big fan of their MOV8 app that helps you track your application process. I can't recommend MOV8 enough. Thank you so much, team!

M · 25 May 2024

★★★★★ 1/5

Trustpilot

shameful, avoid at all costs!!!

Alana went through, explained the processSaid “this is very easy and we are very used to this. We can complete within the timeframe of the auction property” and I have been a property investor of three years and I have been working in this industry I have never seen a solicitor so incompetent and so dishonest about the service and dishonest about what they do. Avoid at all costs. They promise you they can complete an auction property but end up never doing anything and on the last second ask for more information and then decide it is not fit for them and they leave you stranded with a bill to pick up and no one to help absolute shameful please be aware do not use them and in my case the bill to pick up was £150,000Avoid at all costs!!!

GAMING · 12 May 2023

★★★★★ 5/5

Trustpilot

Experience to-date.

First time user of this service but i must say my experience to-date has exceeded my expectations!! That is mostly down to excellent attention to detail and speed of response to questions by my contact; Courtney Morrison. If all the negotiators are as skilled and as well versed as Courtney, I would highly recommend this company.

Wills · 23 July 2022

★★★★★ 5/5

Trustpilot

Maxine was very contactable

Maxine was very contactable, i dialled her on her direct line and she picked up immediately at 9am on Monday morning. The offer I submitted on a house was then accepted the same day. Top service!

MrStuartOgilvie · 27 February 2024

★★★★★ 5/5

Google

Fantastic service from start to finish. We found everybody in the team extremely helpful in quickly dealing with all our queries. We worked mainly with Louise who couldn’t have done more to aid with the sale of our property, all with a friendly and professional manner, while Scott was also able to give us excellent advice. Thank you to everyone for making a stressful time more bearable!

Euan · 16 June 2020

★★★★★ 5/5

Trustpilot

Great Knowledge and Professional

Iqra was knowledgeable and kept me up to date every step of the way. Had multiple dealings with Mov8 and all have been great and pain free

Graeme · 12 August 2024

★★★★★ 5/5

Trustpilot

Keys for new property

Alan Craig assisted us in every way he could, he answered any queries we had with patience and professionalism. When we were informed that we would not ‘settle’ on the specified date, he went out of his way to ensure that we received the keys promptly. Thank you Alan, I would recommend him to any prospective buyer.

Mema · 20 May 2022

★★★★★ 5/5

Trustpilot

First time buyers

First time buyers and I can’t thank Alan Craig enough for all his help in the process and explaining everything from start to finish. Really professional and great service. We get our keys on Monday. The process was smooth and quick. Would definitely recommend to anyone looking to buy/sale.

Lyndsey · 18 March 2023

★★★★★ 5/5

Trustpilot

I dealt with a lovely woman called jan…

I dealt with a lovely woman called jan who put me at ease by explaining what was going to happen step by step. Jan was very efficient and my deal was accepted verbally on the night i viewed the house and signed the next day. Jan also saved me money on the deal which is fantastic

Allan · 16 June 2022

★★★★★ 5/5

Google

We have used MOV8 for a recent purchase and charlotte was the solicitor who helped us, and I was pleasantly surprised by how good she handled the purchase. she kept us up to date with great communication between us and answered our questions quickly, she was incredibly reliable and helpful giving us mountains of information and answers to our questions in detail. could not recommend this company more and I would use again if required.

D · 27 July 2024