Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMegan has been incredibly helpful.
Megan has been incredibly helpful.We aren't based in Scotland and are unfamiliar with the system. Megan has been extremely understanding and patient with us.I have personally found Megan very approachable and easy to communicate with. This has helped navigate quickly and efficiently through to a sucessful conclusion.
Tracy · 1 February 2023
Agent replied · 16 June 2024
Thanks, Tracy! The whole team is delighted to read your comments.
★★★★★ 5/5
TrustpilotThe Smoothest Home Move
Our move couldn’t have went any smoother with Mov8. They kept us updated throughout the entire process and met the deadline for the completion date. Our case manager Alan Craig and his team were excellent in completing everything needed, keeping in touch and answering any queries we had. 100% recommend.
Kaitlin · 11 October 2022
Agent replied · 16 June 2024
Thanks, Kaitlin! Good communication is essential right from the start. Best wsihes in your new home!
★★★★★ 5/5
TrustpilotOutstanding Service & Value for Money
Excellent communication, took the time to explain the process. Caring and understanding, providing guidance when needed. Reasonable rates, great value for money. Rachel made our purchase and relocation to Scotland really easy, ensuring a smooth and stress free process, highly recommended
Sophia · 28 July 2023
Agent replied · 16 June 2024
Thank you, Sophia! The whole team is so pleased to read your wonderful comments and welcome to Scotland from all of us at MOV8!
★★★★★ 5/5
TrustpilotAbove and beyond expectations
An excellent company to work with. Friendly, responsive and professional, they made the whole process very straightforward. Right from the start they were completely focused on my requirements, particularly with regard to timings. Many thanks to Alan, Maeve and Katherine - a truly excellent team.
James · 29 March 2023
Agent replied · 16 June 2024
Thank you, James! The whole team is delighted to read your kind comments!
★★★★★ 5/5
TrustpilotReally easy to buy and sell with Mov8
Really easy to buy and sell with Mov8. Both my agents Alex and Scott were really really helpful throughout and kept up good communication. They reassured me when I was worried about things and advised me when I wasn't sure which choice to make. I've both sold my flat and bought a new home in about 3 1/2 weeks which has been great. Thanks Mov8!
Roisin · 22 July 2019
Agent replied · 16 June 2024
Thanks Roisin! We understand how daunting it can be to buy and sell at the same time so we aim to make everything as simple and as straightforward as we can, thank you so much for your kind comments.
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish, the team was helpful and quickly responded to any and every questions we asked.Would highly recommend to anyone buying/selling a property.Special mention to Megan B, Leah McG, Alana A and Tracy McA - exceptional customer service and knowledge of the process - helped massively with our sale and purchase.
Daniel · 24 January 2022
Agent replied · 16 June 2024
Thank you Daniel! We hope to see you again when the time comes.
★★★★★ 1/5
GoogleUsed Mov8 for conveyance to buy my first home. Was assigned a trainee solicitor who never met us, never shared any update with us. Just no personal touch. Kept everything till the last date. We didn’t know we would get the house until the last hour.
We being new to the property market had a few questions and doubts. When we asked our solicitor who was our personal solicitor we were met by someone who was robotic and didn’t care and was just doing her job. No personal touch.
When I was enquiring and shopping around to find a solicitor Mov8 customer service was the best. I mean the best… follow up calls and emails etc… but once we decided to go ahead with them the relationship just died. Our solicitor just sent an email to us asking for docs.. no personal call to introduce herself and explain the process and what will happen. Nothing.
We ignored this and felt it’s ok but when things were just left till thxx we last minute is when we lost it. Can you imagine not knowing whether you will move into your new home or not till noon the day you have to move out of your old home.
Larson · 15 February 2024
Agent replied · 15 June 2024
We are sorry to read your comment and would be keen to learn more about your experience. If you would care to reach out to operations@mov8.com, we will be happy to discuss further.
★★★★★ 5/5
GoogleFrom start to finish, the Mov8 team handled the sale of our property and the purchase of our new property. The process was easy to understand, communication was quick and reliable, and everything was completed on the day expected.
I had previously used a different estate agent and solicitor for a previous move and the experience was very poor and created a lot of additional stress for me. Any concerns I had going into the selling/ buying process again quickly dissipated.
Thanks for a wonderful experience and helping us get into such a great property.
Todd · 15 February 2024
Agent replied · 15 June 2024
Thank you so much for your kind comments! Good luck in your new home!
★★★★★ 5/5
GoogleTara-Mae was proactive, efficient, and friendly. Nothing was any trouble. Very pleased with how the whole thing went 👍 …
Chris · 23 September 2024
Agent replied · 23 October 2024
Thanks, Chris! We hope to see you again when the time comes!
★★★★★ 4/5
GoogleMOV8 helped us with conveyancing for our first property, the process was digital and the transaction was smooth. A few times throughout the process the communication could have been improved upon. It could be that because this was our first purchase that we didn't know what to expect however, they knew we were first time buyers, so perhaps could have answered our queries faster and been more responsive.
Jakub · 23 September 2024
Agent replied · 23 October 2024
Many thanks for the feedback, and very best wishes in your new home!
★★★★★ 5/5
TrustpilotExceptional Care and Attention
From the very start the service provided by MOV8 and our personal contact Courtney Morrison has been exceptional. The work done on our behalf has been expedited quickly and efficiently both in terms of Email communication and contact by phone. We are more than happy to recommend MOV8 and their team.
Bilbo · 26 July 2022
Agent replied · 16 June 2024
Thank you, Bilbo! Do please recommend us to your friends and family and we will be only pleased to help them too!
★★★★★ 5/5
TrustpilotVideo Valuation
Scott from Mov8 recently carried out a video based valuation of our property along.The valuation was easily scheduled online. The video call took around 20-30 minutes and provided all the information we expected. Scott was very knowledgable of the market and area and able to offer advice on the next steps we should take.The process was so easy and we would definitely recommend.
Rory · 20 March 2020
Agent replied · 16 June 2024
Thanks Rory! It's business as usual for us here at MOV8 Real Estate! We will do whatever we can to keep things moving for our clients and anyone else thinking of coming to market at this time. Thanks so much taking the time to write a review for us!
★★★★★ 5/5
TrustpilotSmooth and Stress-Free New Build Purchase Experience
Buying our new build through Mov8 was far easier than expected! Hannah Elliott handled things really well, always quick with updates and answers. The whole process was very straightforward and well managed! Would recommend to anyone looking to buying or selling property!
Bertrand · 30 May 2026
★★★★★ 5/5
TrustpilotPositive experience as first time buyers, thanks Megan!
We've had a really positive experience with MOV8 so far. Megan has been really supportive and always answers our questions (of which there are lots) in a timely and professional fashion. She has been there to guide us through an intimidating process as first time buyers!
Chloé · 30 January 2023
Agent replied · 16 June 2024
Thank you so much for your kind comments, Chloe!
★★★★★ 5/5
GoogleGreat firm to work with. Communication throughout the process of purchasing was great. Everything was done on time and i was kept up to date throughout.
Sarwar · 8 June 2024
Agent replied · 15 June 2024
''Great firm to work with'' - thank you, Sarwar! We'll take that!
★★★★★ 5/5
TrustpilotProfessional, friendly & efficient
The team handled our property sale perfectly. Viewings were arranged and communicated to us well, even over weekends which impressed us. Our point of contact was on annual leave for a while but this didn't hinder the process at all. Just no bother and stress-free. Always felt confident that things were being handled well.
Andrew · 22 February 2022
Agent replied · 16 June 2024
Thanks Andrew! We are all delighted to read your comments.
★★★★★ 5/5
GoogleKim B. did a fantastic job. Things were a bit more complicated, as I live abroad. She was able to resolve all issues and keep me updated on the progress.
Anna · 16 March 2024
Agent replied · 15 June 2024
Thanks, Anna! No matter where you are, we can still make things happen!
★★★★★ 5/5
TrustpilotExceptionally smooth property sale
Dealing remotely with the sale of a family property in Scotland was made incredibly simple by the MOV8 Real Estate team who made sure all the necessary steps were taken, in the right order to ensure the house sold quickly with no unnecessary technical or legal delays.
Sean · 14 December 2022
Agent replied · 16 June 2024
Thank you, Sean for your kind comments. We all take a great deal of pride in what we do and your comments make it all worth while.
★★★★★ 5/5
TrustpilotMOV8/ Louise were absolutely incredible
Louise was absolutely incredible. Every question we had, email sent, phone call made... she was there VERY promptly. She was a delight to work with and we ended up with an even better result that we thought could be possible. Thank you to the MOV8 team, and especially to Louise for making our experience as stress free as possible!
Maria · 15 March 2021
Agent replied · 16 June 2024
Thank you Maria! The whole team is delighted to read your comments!
★★★★★ 5/5
TrustpilotGreat service
Great service for both purchase and sale related to our move. A very stressful time made easier by a friendly, straightforward service. Alan was great to deal with, always called or emailed me back straight away which was very reassuring. Highly recommended
Mrs · 22 May 2023
Agent replied · 16 June 2024
Thank you! The whole team is delighted to read your comments!
★★★★★ 5/5
TrustpilotWe won't use anyone else
We have used Mov8 in the past, who were great, so when it came to selling our home again, we didn't think twice.So glad we did, always avaliable on the phone to speak too or email, and always come back to you when they say, Haley & Natasha are great, I called all the time and I mean all the time lol, always helpful and have advice and reassurance when needed.When selling a home it's stressful enough, but using Mov8 I knew we were being looked after and it takes one less worry away.Thanks for your help, we will use again 😁👍
Ian · 30 January 2024
Agent replied · 16 June 2024
It can be a stressful time but we will always aim to do whatever we can to make it less so! Lovely to have you back again!
★★★★★ 1/5
TrustpilotUnprofessional and Disappointing…
My experience has been nothing short of a nightmare. They have no understanding of what proactive service means, it’s always up to you to follow up. Even after explaining my situation repeatedly, they left everything until the last minute.
Customer · 25 September 2025
Agent replied · 16 June 2024
Thank you for your feedback. We're sorry to hear you were unhappy with your experience. We’ve since been in touch directly and appreciated the opportunity to discuss matters with you, and will work with you to resolve your concerns.
★★★★★ 5/5
TrustpilotMoving house made easy as possible
There is always someone on hand to deal with any questions that arise. If the usual contact is busy, whoever answers the phone seems to be up to date with what is going on with our sale. Questions get answered, problems are sensibly discussed, necessary action taken promptly. The whole process from marketing through the accepting the offer was made easy for us.
John · 1 November 2019
Agent replied · 16 June 2024
Big shout out to The Meldrums! Excellent customer service is always at the heart of everything we do and we are thrilled to read your comments! Do please come back when the time comes!
★★★★★ 5/5
TrustpilotI have got an excellent experience with…
I have got an excellent experience with MOV8 during purchasing of my property.My case manager Ms. Maryanne Swan and team have demonstrated high level of professionalism and commitment for meeting the targeted schedule and they did it gracefully.They were highly transparent throughout the process and explained each and every bit of my query.Well done MOV8 team!!
Dipak · 31 August 2021
Agent replied · 16 June 2024
Thank you Dipak! Maryanne and her team makes everything as simple and as straightforward as possible and we are delighted to have been able to help you during this time.
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